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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 108

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P
Pabitra Kumar Sasmal
from Mumbai, Maharashtra
Feb 4, 2017
Resolved
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Address: Khordha, Odisha, 751007
Website: Onlineclues.com

Order details:

Order id: oid23895
Order date: 29 jan 2017
Date of delivary: 4 feb 2017
Product name: combo of 5 formal shirts
Ize:l
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (formal shirts) is totally different in design from the show in image of your site.
Many shirt are just disgusting.
I also did not receive any separate invoice...

Mob no -[protected]
Mar 25, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2017
OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
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    V
    Vinod Shitole
    from Gharaunda, Haryana
    Feb 4, 2017
    Resolved
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    Resolved

    Address: Hisar, Haryana, 125005
    Website: www.Onlineclues. Com

    I recieved this pack tdy 04/02/2017.. The quality of shirts is very bad.. I saw picture which I recieved is completely different.. Its really very very poor quality n pathetic.. I dont want this and I want to Return this..Really disappointing this kind of quality.. Order no - CIN761672.. PLS take it back n refund the amount..
    Regards
    Vinod [censored]ole
    Mar 20, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Feb 16, 2017
    OnlineClues Customer Care's response     Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
    View replies
    Till now I have not received any calls or mail regarding refund.. I m warning you guys u will be dragged to court n as well as prosecuted.. There is limit for every thing.
    Reply
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      V
      Vicky Nick Mathur
      from Mumbai, Maharashtra
      Feb 4, 2017
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      Address: Mumbai City, Maharashtra, 400027
      Website: onlinecluse

      Combo 3 denim shirt I want to return coz vo size me b nh aa rhi hai or bhut bekaar kapde ka use kar k bnai gyi hai or sari shirt ek hi color ki hai, jesa hame dikhaya gya tha vesi bulkul b nh hai
      Feb 04, 2017
      Updated by Vicky Nick Mathur       plz jldi se jldi ise change karo ya mere paise wapus karo
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        8
        898sandeep
        from New Delhi, Delhi
        Feb 4, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110043
        Website: onlineclues

        Sir i have complaint wrong order dispatch .I am try to many time comlaint past three days by telephone or mail. but no any response company site .and at this time no response my calls .because my mobile no is blacklist by comany side so i am not contact to company any kind.so pls solve my problem as soon as possible order no.cin750201 complaint no is 27920.mobile no is [protected] Sir i have no any picture of product because i don't use camera phone.
        Mar 20, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Feb 04, 2017
        Updated by 898sandeep         Sir i have not any picture at this time because i don't use camera phone


        Mobile no.:[protected]
        order no.: CIN750201
        complaint no. : 27920
        Verified Support
        Feb 16, 2017
        OnlineClues Customer Care's response         Dear Customer,
        Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you.
        Regards,
        Team Onlineclues
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          R
          Ramesh Boddepalli
          from Hyderabad, Telangana
          Feb 4, 2017
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          Address: 500039
          Website: onlinecues.com

          Hello, I have ordered cotton shirts 5 with order iD CIN760456 but it is totally different from other these are not that shirts what I had seen I want to return these shirts to onlineclues, I want refund, But there is no option in website to return and customer care numbers mentioned in site is not picking up the call.
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            U
            U d rao
            from Gurgaon, Haryana
            Feb 4, 2017
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            Address: 110010
            Website: onlineclues

            Have ordered the package of LONDON LOOKS check shirts combo of 5. @1099 rs. the product is so bad that i can not use it. the order no CIN 751187.this package delivery date his 03 FEB 2017. 15.15hrs.
            Feb 04, 2017
            Updated by U d rao             have ordered the package of LONDON LOOKS check shirts combo of 5. @1099 rs. the product is so bad that i can not use it. the order no CIN 751187.this package delivery date his 03 FEB 2017. 15.15hrs.
            Feb 04, 2017
            Updated by U d rao             London looks check shirts

            Feb 04, 2017
            Updated by U d rao             Order no.CIN751187.
            Delivery date.03 02 17.
            Product name.london looks check shirts. combo of 5.
            Totel amount.1099rs.
            Reason. the product is so bad that i can not use it. the order no CIN 751187.
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              A
              arvind parmar134
              from Ahmedabad, Gujarat
              Feb 4, 2017
              Resolved
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              Resolved

              Address: 393010

              Arvind parmaron Feb 4, 2017
              My order no. CIN750530
              Order date : 28 jan 2017
              Delivery date : 02 feb 2017
              Product name :London Looks branded 5 printed cotton shirts !
              Unit cost : 999 (extra 100 for shipping)
              Total amount : 1099
              Returned reason:

              I want to return my order... dont like the quality of the product and size problem,
              Mar 21, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 16, 2017
              OnlineClues Customer Care's response               Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
              Verified Support
              Feb 16, 2017
              OnlineClues Customer Care's response               Dear Sir,
              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                M
                Manish Bhutiya
                from Mumbai, Maharashtra
                Feb 3, 2017
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                Address: Mumbai City, Maharashtra, 400002
                Website: www.onlineclues.com

                Defective/Damaged Product delivered
                Feb 03, 2017
                Updated by Manish Bhutiya                 Defective/Damaged Product delivered

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                  M
                  mohit007chauhan
                  from Lucknow, Uttar Pradesh
                  Feb 3, 2017
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                  Address: Ajmer, Rajasthan, 305001

                  The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money other wise i contected with consumer cort so refund my mony vary soon and take your product
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                    R
                    Rajesh Kalavala
                    from Hyderabad, Telangana
                    Feb 3, 2017
                    Resolved
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                    Resolved

                    Address: Krishna, Andhra Pradesh, 521301

                    I buy branded combo of 3 pure cotton shirts in your online clues.com.but you delivered wrong shirts and color also..the shirts I'm not saw in your online clues.com company..so I want my money back please..Give my money back guarantee..I hope you will solve my problem please.. my account number is [protected] please send my money as early as possible.. thank you
                    Apr 1, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      S
                      Sarjerao B Aiwale
                      from Kolhapur, Maharashtra
                      Feb 3, 2017
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                      Address: Pune, Maharashtra, 411015
                      Website: www.onlineclues.com

                      Sir, please return this product... No use for me... The colour and design shown in onliclues is totally different from this product.. Order no. Cin 760743 order date 31jan 2017 and product deliver on 03 feb 2017, so please sir return this product and return my money...
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                        M
                        Màáräñ
                        from Bengaluru, Karnataka
                        Feb 3, 2017
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                        Address: 680101
                        Website: Onlineclues.com

                        Sir I need to return my product.Bcause it's not the product which I have seen in the website.And the colour also different color so, I want to return it now.My order no CIN752432 with tracking code[protected].I'm not at all happy with my product.the shirt brand is very bad
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                          A
                          anushakti77
                          from Gurgaon, Haryana
                          Feb 3, 2017
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                          Address: Darjeeling, West Bengal, 734224
                          Website: onlineclues

                          They are delivered very poor quality product. It is totally differnt from what they display on website
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                            anushakti77
                            from Gurgaon, Haryana
                            Feb 3, 2017
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                            Address: Darjeeling, West Bengal, 734224
                            Website: onlineclues

                            They are delivered very poor quality products as compare to display on their website. Totally different and very poor quality
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                              A
                              anushakti77
                              from Gurgaon, Haryana
                              Feb 3, 2017
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                              Address: 734224
                              Website: onlineclues

                              The men who has to delivered the product is not coming to my delivery address
                              Even of tht he wants mee to collect that product 10 kms far away to my destination .
                              Nd the company charges rs 100 for shipping charges
                              Feb 03, 2017
                              Updated by anushakti77                               The delivery boy deny to deliver it on my shipping address. He call me to deliver that product at a place 10 kms far away from my shipping address. Even i am charging 100 rs for delivery charges

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                                S
                                Shiv Modi
                                from Ahmedabad, Gujarat
                                Feb 2, 2017
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                                Resolved

                                Address: Ahmedabad, Gujarat, 380058
                                Website: www.onlineclues.com

                                Dear Sir
                                Myself Shiv modi from ahmedabad. I have ordered Branded Combo of 5 Premium Linen Shirts of Rs 1099.But I am not satisfied with the product . beacause the quality of the product is not good and colours of shirts are differ as shown in image which is posted by you on website..thus I request you to refund my money back and take your product back...

                                Thanks & Regards
                                Shiv Modi
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                Thanks & Regards,
                                Onlineclues Team.
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                                  S
                                  Swapnesh Zanzad
                                  from Mumbai, Maharashtra
                                  Feb 2, 2017
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                                  Address: Thane, Maharashtra, 400604
                                  Website: [email protected]

                                  Mai ne 5 shirt ka order diya tha jo 15 din ke bad aaya aur jo Facebook pe advertising dikhaya vaisa to hai nahi kuch alag hi printed shirts bheja jiska print bahut hi ganda hai aur uska price bhi 999 se bhi aada se bhi kam ka hai
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                                    J
                                    Jýötí Bhätí
                                    from Delhi, Delhi
                                    Feb 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.onlineclues.com

                                    My order no. CIN741667
                                    Order date : 20 jan 2017
                                    Delivery date : 25 jan 2017
                                    Product name :London Looks Women's 3 Slim-Fit Mid RIse Denim Jeans
                                    Unit cost : 1099 (extra 100 for shipping)
                                    Total amount : 1199
                                    Returned reason:

                                    I want to return my order... dont like the quality of the product and size problem too
                                    I called them for returning propose they said with in 2 days they will send somebody to take the order back..
                                    They gave me returning no. Also its 27399
                                    6 days gone n nobody come to receive please shortout my problem.
                                    Mar 20, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2017
                                    OnlineClues Customer Care's response                                     Dear Mam,
                                    Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
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                                      A
                                      Amol Sangale
                                      from Mumbai, Maharashtra
                                      Feb 2, 2017
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                                      Address: Mumbai City, Maharashtra, 400088
                                      Website: Www.onlineclues.com

                                      Maine Jo order kiya vo colour muje mila nahi ye wrong sharts delivered kiya
                                      Feb 02, 2017
                                      Updated by Amol Sangale                                       Plz Chang this...order not my choice
                                      My choice image and delivered images

                                      Feb 02, 2017
                                      Updated by Amol Sangale                                       Return order and refund my money

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                                        C
                                        chandankatiyar
                                        from Allahabad, Uttar Pradesh
                                        Feb 2, 2017
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                                        Address: Kanpur, Uttar Pradesh, cin757469
                                        Website: [email protected]

                                        Cancle for shirt orderd id CIN757469
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