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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 113

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P
Pratij
from Ahmedabad, Gujarat
Jan 22, 2017
Resolved
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Resolved

Address: 380061

Hi, I am Hirni I have order three jeans paint order no. CIN- 715545 and 5 shirt order no. CIN- 715608 from you on 8 January 2017 the same is received on 16 January the colour of shirts and jeans is not matching what you show in display as I order so kindly take your order return and give me my money back and oblize me.
Mob no. [protected].
Thanking ypu
Mar 14, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Jan 17, 2017
Rupali29's response The combo I have ordered n the one I have received r completely different
Jan 17, 2017
Rupali29's response The customer care does not even receive the call either there number is busy or no one answers it...
Jan 17, 2017
Sureshsh's response Kindly urgent return this order and refund my money
Jan 21, 2017
cbandan yadav's response Sir.
Please i want my money back i please take your product this was third quality product and second fault is that which was i am going to order it not come in his plase the other product is coming so i want to return the product

Verified Support
Feb 10, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
View replies
Sir i want my money back because the order which was i giving thy sould not come the other product is coming

Return your order - Comment #2644170 - Image #0
Reply
I want to return my order 5 shirt because the size and color my good as well as showing in the website
Reply
Hello this is mansi
I had ordered a pack of 3 London looks women's slimfit denim jeans of size 28 and the product is not at all satisfactory.its nt all the way it is shown on the site . The quality is very poor and does not even fit my size. please send someone to collect the parcel back n refund my money asap..
Reply
My order no CIN717522,
london looks branded 5 printed cotton shirt's color and degine changed please return my money
Chandu
45-3-2-5/2/1 mtc palem, akkayyapalem,
Visakhapatnam [protected]
Reply
My order no CIN717522,
london looks branded 5 printed cotton shirt's color and degine changed please return my money
Chandu
45-3-2-5/2/1 mtc palem, akkayyapalem,
Visakhapatnam [protected]
Reply
Please come and collect my order i dint like the product and the size is not correct.i want my money back to my account .plz kindly respond to my act as soon as possible.in this app there is no return policy exactly...not fair
Reply
The shirts which are delivered are not at all matching with the picture on the site..
The quality of the products is also very low..

CIN of the 2 orders
1. Order of 5 shirts CIN704530 amount paid 1100
2. Order of 3 shirts CIN712897 amount paid 800
Reply
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    E
    Emran Salmani
    from Begowal, Punjab
    Jan 22, 2017
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    Address: Ludhiana, Punjab, 141012
    Website: Online shoping

    Not well not good size & quwalty
    Jan 22, 2017
    Updated by Emran Salmani     Plz replace my paints
    Jan 23, 2017
    Updated by Emran Salmani     Paint tait & quwalty is very cheep
    Jan 23, 2017
    Updated by Emran Salmani     Plz chang my paint ordar
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      K
      Kinder Aulakh
      from Chandigarh, Chandigarh
      Jan 22, 2017
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      Address: Bathinda, Punjab, 151001
      Website: Onlineclues.com

      Wrong Item
      I want money back
      I m not satisfied from your prodact
      Jan 22, 2017
      Updated by Kinder Aulakh       Item wrong
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        J
        Jaykumar Chauhan
        from Mumbai, Maharashtra
        Jan 22, 2017
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 400612
        Website: onlineclues.com

        I had ordered a 5 shirt product insted of 5 shirts i only received 2 shirt...after that i gave the complaint on[protected] your team had provided me the complaint no-25882.
        They told me our team will contact you within 72 working hours but till now there is no call.
        I had contacted you on your contact no but you guiess are not receiving the call.
        If possible plzz call me and provide me a proper product or refund the amount.
        Plzz do the needfull as fast as possible.
        +2 photos
        Mar 14, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2017
        OnlineClues Customer Care's response         Dear Customer,
        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
        Thanks & Regards,
        Onlineclues Team.
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          S
          Sachin Sanghvi
          from Lucknow, Uttar Pradesh
          Jan 22, 2017
          Resolved
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          Resolved

          Address: 125087

          I have buyed three shirts bit I hot only two in that and not even shirt quality is good as shown in website. I am very disappointed, if it will not return I will say everyone I know, that online clues is #### up. And don't buy or even open THIS WEBSITE and I will also complain to police if I will not get back return or any answer, I want as as fast answer...
          Mar 13, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2017
          OnlineClues Customer Care's response           Dear Customer,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Onlineclues Team
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            H
            Hitesh Rameshbhai
            from Vadodara, Gujarat
            Jan 21, 2017
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            Address: Vadodara, Gujarat, 390001
            Website: Onlineclues.com

            Metrial is rugf so we have return my shirts
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              N
              nishanth balaji
              from Srinivaspur, Karnataka
              Jan 21, 2017
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              Address: 56002092
              Website: online clues

              It is not proper size and do"sent looks good
              improper colurs of shirts .
              number:[protected]
              Jan 22, 2017
              Updated by nishanth balaji               Number:[protected]
              5 London shirts which i have order in onlineclues .It is proper size and they have not send proper color which i have order and
              Please take away your shirts and refund my money.
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                S
                Sushil sahlot
                from Mumbai, Maharashtra
                Jan 21, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 400606
                Website: [email protected]

                Order London looks 5 men's cotton check shirts ..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my OID 729287.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                +3 photos
                Mar 14, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Jan 17, 2017
                Madhukar Raut's response                 Want to me a replace my order
                Jan 20, 2017
                Updated by Sushil sahlot                 My order is cancel order cin coad 400606london looks 5 men's cotton check shirts i have receive this product 19/01/2017this product is very bad an very different so return this product an order this back refound this money back
                Jan 21, 2017
                Updated by Sushil sahlot                 Order id- CIN729287
                Order date - 14th January, 2017
                Date of Delivery - 17th January, 2017
                Product Name - LONDON LOOKS Check Shirts Combo Pack Of 5
                Size-m
                Unit Cost - 999 (100 extra for shipping)
                Total Amount - 1099

                Returned Reasons- Product (Shirts) is totally different in Colour/Design and I am completely Dissatisfied With This Product.I want to Return This Product As Soon As Possible.
                Jan 22, 2017
                Updated by Sushil sahlot                 Order no CIN 729287 Product not as mentioned in the Ad. Color and designed not as displayed in the images. .i am not interest for this product.Its a very cheap product very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money...
                Verified Support
                Feb 10, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                Verified Support
                Feb 10, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                Verified Support
                Feb 10, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                View replies
                I got worst and different colours shirts from u people.. Pls return it soon and refund my amount soon.. I already submitted a complaint.. I got it from dotzot.in.. Pls refund my amount.. Fake shopping this is..
                Reply
                I also ordered xl size shirt but me send XXL size with very bad quality so want to me replace my money am not happy your product
                Reply
                Please come and collect my order i dint like the product and the size is not correct.i want my money back to my account .plz kindly respond to my act as soon as possible.in this app there is no return policy exactly...not fair
                Reply
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                  S
                  Siddu Tulsi
                  from Bengaluru, Karnataka
                  Jan 21, 2017
                  Resolved
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                  Resolved

                  Address: 585103
                  Website: onlineclues.com

                  Mit a Complaint
                  Sir My name is Siddaram
                  I have oerderd combo shirts pack 5 on this onlineclues.com
                  they delivered the product diferent colored shirts and that to quality is too worst. so please accept your products to you and give it my money back or change the shirts or replace my order
                  as soon as possible.
                  Acually i have ordred different colour shirt but recived different colour
                  my mobile no : [protected]
                  Mar 14, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 10, 2017
                  OnlineClues Customer Care's response                   Dear Customer,

                  We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                  Regards,
                  Team Onlineclues
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                    0
                    07Abhishek
                    from Mumbai, Maharashtra
                    Jan 21, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 411001
                    Website: Onlineclues.com

                    Order ID CIN735046
                    Order Date Jan 17, 2017 5:39:52 PM
                    Shipping Method Standard shipping

                    London Looks Branded 5 Printed Cotton Shirts !
                    size: XXL
                    The item delivered to my house does not match with the one shown in the site. It is requested to either change it accordingly or please return the item.

                    This is a valid return request
                    "Supplied Product significantly different from the Product’s specifications given on the Website"
                    Mar 13, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      S
                      Sudheer Vnvl
                      from Bhimunipatnam, Andhra Pradesh
                      Jan 21, 2017
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 530013

                      Order no CIN 725595 Product not as mentioned in the Ad. Color and designed not as displayed in the images. .i am not interest for this product.Its a very cheap product very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                      Mar 13, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Jan 21, 2017
                      Updated by Sudheer Vnvl                       product not matching with the display mentioned during purchase
                      Verified Support
                      Feb 10, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Onlineclues Team
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                        S
                        Samy Sam
                        from Indore, Madhya Pradesh
                        Jan 21, 2017
                        Resolved
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                        Resolved

                        Address: Coimbatore, Tamil Nadu, 641037

                        Order details:

                        Order id: CIN72948 & AWB[protected]
                        Order date: 17/01/2017
                        Date of delivary: 21/01/2016
                        Product name: london looks combo of 5 cotton printed shirts
                        Ize:m
                        Unit cost:999 rupees (100 extra for shipping)
                        Total amount: 1099 rupees

                        Returned reasons:

                        Product (shirts) is totally different in design from the show in image of your site.
                        Many shirt are plain.
                        Mar 26, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          K
                          Kick1988
                          from Diglur, Maharashtra
                          Jan 21, 2017
                          Resolved
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                          Resolved

                          Address: Nellore, Andhra Pradesh
                          Website: www.onlineclues.com

                          Am order shirts last week but totally different size and colour and style from seeing it website..Please returns my order sir .. Size not fit for me it was too large and the colour and style also not correct.. totally different colours on the pack..And style also not correct..So pls accept my complaint and take return my product..
                          Please return my product...
                          +1 photos
                          Mar 14, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Jan 21, 2017
                          Updated by Kick1988                           This is second time updating the complaint

                          Verified Support
                          Feb 10, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            S
                            SonetF
                            from Huvinabadgalli, Karnataka
                            Jan 21, 2017
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682026
                            Website: Onlineclues

                            I booked 5 London shirts.looks very good.but they delivered to me 5 worst hated shirts
                            Mar 13, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Jan 21, 2017
                            Updated by SonetF                             And 3 jeans, 5 shirts.are different too.i hate it.i want my cash back now
                            Verified Support
                            Feb 10, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              B
                              Bhagyashri Srivastava
                              from Delhi, Delhi
                              Jan 21, 2017
                              Resolved
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                              Resolved

                              Address: 226016
                              Website: www.onlineclues.com

                              I bought a combo pack of three ladies jeans from the website in December 2016 (http://www.onlineclues.com) The size of two jeans are Wrong. I was not satisfied with the product quality.
                              My order no. was CIN650511.
                              Neither was I satisfied with the quality of the product not with the time lapse since the complaint has been sent. I requested an immediate reply on the same.

                              The response I received on Januray 2, 2017, was:

                              Your query is in process. We will do our best to resolve your problem. Our customer care team will Contact You Shortly.
                              Thanks & Regards.
                              Onlineclues customer care team
                              Contact : [protected], [protected]

                              I STILL HAVE NOT RECEIVED NEITHER A RESPONSE NOR EXCHANGE OF THE PRODUCTS.
                              WHAT TO DO???????
                              Mar 14, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 10, 2017
                              OnlineClues Customer Care's response                               Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
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                                K
                                khanreimung awungshi
                                from Delhi, Delhi
                                Jan 20, 2017
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                                Address: 560047

                                One of the worst I ever experienced in online shopping. Bought 5 shirt however, not even one shirt that I like. They shipped different color with lowest quality.
                                Don't ever purchase. Tried to called customer care to return however, put me auto reject.
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                                  M
                                  Manoj Tapkir
                                  from Bhubaneshwar, Odisha
                                  Jan 20, 2017
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                                  Address: Pune, Maharashtra, 411061
                                  Website: onlineclues.com

                                  I have purchase 5 shirt combo they have give me another combo and its diffective i want the refund but he have no Customer no i have try many times not recieving and cut my phone.i want refund. Fake site this no costmer suport their. I have send email also cant get reply
                                  Jan 20, 2017
                                  Updated by Manoj Tapkir                                   I dont want replace only refund
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                                    M
                                    Mohan wayal
                                    from Pune, Maharashtra
                                    Jan 20, 2017
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                                    Address: Pune, Maharashtra, 412105
                                    Website: onlineclues.com

                                    Item name-branded combo of 3 pure cotton shirts
                                    Qty-1
                                    Size-M
                                    Order no. CIN728160
                                    Date of order-17 jan 2017
                                    Delivery date-20 jan 2017
                                    Cod-799
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                                      G
                                      Gowthamt
                                      from Chennai, Tamil Nadu
                                      Jan 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: Erode, Tamil Nadu, 638004
                                      Website: onlineclues

                                      Am order shirts last week but totally different size and colour and style from seeing it website..Please returns my order sir .. Size not fit for me it was too large and the colour and style also not correct.. totally different colours on the pack..And style also not correct..So pls accept my complaint and take return my product..
                                      Please return my product
                                      Mar 17, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 10, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        V
                                        vijayk4444
                                        from Khammam, Telangana
                                        Jan 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: Warangal, Andhra Pradesh, 506002

                                        Dont like colors totally west narmal cotton Wrong Colour/Size/Style of Product delivered
                                        Wrong Colour/Size/Style of Product delivered
                                        Wrong Colour/Size/Style of Product delivered
                                        Wrong Colour/Size/Style of Product delivered
                                        Wrong Colour/Size/Style of Product delivered
                                        (c) Wrong Colour/Size/Style of Product delivered
                                        Wron(c) Wrong Colour/Size/Style of Product delivered
                                        g Colour/(c) Wrong Colour/Size/Style of Product delivered
                                        Size/Style(c) Wrong Colour/Size/Style of Product delivered
                                        of Product delivered
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 10, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                        Thanks & Regards,
                                        Onlineclues Team
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