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3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 114

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R
ravindrareddysaju
from Mumbai, Maharashtra
Jan 20, 2017
Resolved
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Address: 560100

Order NUMBER: CIN711930

London looks mens combo of 5 check shirts

please sir return this and return my money
Sir I request you please return my money I have money for another use because I am a student I am not employed so money is very useful me in many different situation so please return my 1099
I am very happy if you return my money.

What shows in website and received color is different and shirts are not quality.

AWB Number:[protected]

Mob:[protected]
Mar 14, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    M
    Megha Dongarwar
    from Jabalpur, Madhya Pradesh
    Jan 20, 2017
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    Address: Jabalpur, Madhya Pradesh, 482001
    Website: Online clues. Com

    This is not qualified product and clothes are so bad quality.the commitment was product is denim but it was not a denim.. Very poor service this is not qualified product and not a good product
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      G
      Gunjan Gada
      from Ahmedabad, Gujarat
      Jan 20, 2017
      Resolved
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      Resolved

      Address: 122001
      Website: www.onlineclues.com

      There are 2 orders from Onlineclues which I want to return..
      The products that are delivered are totally different from the products in the picture plus the quality is very cheap and the cloth material is very worst.

      I want to return the products.

      Order No. 1
      CIN No of the order - CIN 704530
      Amount paid - Rs. 1, 099

      Order No. 2
      CIN No of the order - CIN 712897
      Amount paid - Rs. 799
      Mar 14, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Feb 10, 2017
      OnlineClues Customer Care's response       Dear Mam,
      Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
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        B
        B GOPALA REDDY
        from Yarada, Andhra Pradesh
        Jan 20, 2017
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 530013
        Website: [email protected]

        Poor quality so please take return the produc and refund money to me,
        Mar 14, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Jan 20, 2017
        Updated by B GOPALA REDDY         Product quality not satisfied
        Verified Support
        Feb 10, 2017
        OnlineClues Customer Care's response         Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
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          A
          ALTHI JAYARM
          from Manuguru, Telangana
          Jan 20, 2017
          Resolved
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          Address: 125005

          Sir i am booking diffrent shirts but they send another different shorts i am call to that phone numbers but they dont respond please return my order give my money back and that is very fake website they are cheating me my order id and other i will send my order pics please provide my cash back my code REGISTER ID CIN719229 and that shirts was very cheap quality i am send to mail to that website contact mail but they are not responding please provide my return cash
          Mar 14, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2017
          OnlineClues Customer Care's response           Dear Customer,
          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
          Thanks & Regards,
          Onlineclues Team
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            I
            indupriya vyas
            from Proddatur, Andhra Pradesh
            Jan 19, 2017
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            Address: 500090
            Website: online clues. com

            Hi Indupriya I have place an order of combo of 4 jeans. whereas, I am not satisfied with the quality of the product. the quality of the jeans is very bad. kindly please take back the product as soon as possible and return the amount back to me. An humble request take the action as soon as possible..
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              P
              pooja salve
              from Indore, Madhya Pradesh
              Jan 19, 2017
              Resolved
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              Resolved

              Address: Hisar, Haryana, 125005

              Complaint regarding order no. CIN725970
              I had ordered 'London looks women's jeans' from online clues site. Today when I received my order I found it completely disappointing.The cloth quality is very poor.
              There is a defect in the jeans and quality is also not good.
              Also sizes of three jeans are not same.
              The product is completely different than what was shown when I ordered it.
              That is why I request you for returning this order. I did not like it at all.
              Please schedule return and refund of the same.
              Mar 14, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Jan 19, 2017
              Updated by pooja salve               Supplied Product significantly different from the Product’s specifications given on the Website and Wrong Colour and Size of Product delivered
              Verified Support
              Feb 10, 2017
              OnlineClues Customer Care's response               Dear Mam,
              Your Refund is Already done. Please check your bank Transaction details.
              Thanks & Regards,
              Onlineclues Team
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                P
                Padamati Prince
                from Lucknow, Uttar Pradesh
                Jan 19, 2017
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                Address: Hisar, Haryana, 125005
                Website: www.online clues

                Hi, sir this is Raju from Kota, I book the order no [protected], this one, but your send this package, today delivered & I open and saw this product already one shirt damaged, also am attaching photos u, & does not order this colours am order one white, blue, blue, brown, red, but we are send other colors, so plz resend my order properly
                +2 photos
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                  R
                  resmi faizal
                  Jan 19, 2017
                  Resolved
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                  Resolved

                  Address: CIN723120
                  Website: www cunsumercomplaints.in

                  I dont like this product, I expect more quality, in online it looks very nice, i extremely disappointed to see this product, i dont like colours of this jeans, and the quality of this product is very bad, my first experience is this, to return a product to purchase from online iam very sad to say about this product, so please return my money. T
                  hankyou.
                  Mar 10, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Jan 16, 2017
                  Updated by resmi faizal                   Dont like the product
                  Jan 19, 2017
                  Updated by resmi faizal                   I dont like this product, i expect more from this product, and the colours of the jeans is not good, i extremly disappointed to see this product, my first experience is to return a product from online .i dont like this product because of these reasons, so please return my product and give me money back, actually this product seeing in online feel good qauality .
                  Jan 19, 2017
                  Updated by resmi faizal                   I dont like this product, please note my complaint
                  Verified Support
                  Feb 07, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    R
                    rakesh r patel
                    from Ahmedabad, Gujarat
                    Jan 19, 2017
                    Resolved
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                    Resolved

                    Address: Valsad, Gujarat, 396171
                    Website: [email protected]

                    Dear sir my 5 sarts collur and size diffurts pls my mani back ordar no CIN 702832 My contact no [protected]
                    +2 photos
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Jan 18, 2017
                    Updated by rakesh r patel                     Collaur deffact pls cash back
                    Jan 18, 2017
                    Updated by rakesh r patel                     Pls my mani back
                    Jan 18, 2017
                    Updated by rakesh r patel                     Dear sir product size so different and clothing is different pls give me cash return my contact detail Rakesh patel [protected]
                    Jan 19, 2017
                    Updated by rakesh r patel                     My diffarant pls my mani back

                    Verified Support
                    Feb 10, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      K
                      Kanhaiya Roy
                      from Patna, Bihar
                      Jan 18, 2017
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                      Address: Patna, Bihar
                      Website: Www.onlnclues.com

                      I have order tha product I have received tha 18-01-17.so tha products are vry bad or no feet for me so I want to cancel tha products so please call me or solve my problem please call me bcz costumer Caire no are no connect
                      +1 photos
                      Jan 14, 2017
                      Sk Jilli's response                       I don't want to buy now
                      View replies
                      Khajavalishaik, peddacheruvu, 5th line, narasaraopet, 522601
                      Reply
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                        S
                        Shreyash Waghmare
                        from Pauni, Maharashtra
                        Jan 18, 2017
                        Resolved
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                        Resolved

                        Address: 411021
                        Website: Onlineclues.com

                        Plz return my money i dnt lyk dat london looks branded 5 printed cotton shirts plz sir i dont want these types of material in photos there are different types of good colour and you send me bad colours please i want my money back accept my request plz its urgent to me i will buy your product next time bt now plz give my money back and take these product with you
                        Mar 14, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2017
                        OnlineClues Customer Care's response                         Dear Sir,
                        Your Refund is Already done. Please check your bank Transaction details.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Anupama Sagar
                          from Chennai, Tamil Nadu
                          Jan 18, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400093
                          Website: onlineclues.com

                          I bought three denim jeans Order no. CIN721717 Rs.1099/- and five checked shirts Order no. CIN721717 Rs.1199/- on JAN 13, 2017.
                          I often try to reach you via contact no. [protected]/39 but not success. I got Everytime busy phone Numbers. I tried to call them.
                          Please return mentioned product and give me my money back OR change the size to 36 .

                          Contact me as early as possible on cell [protected].

                          I have receive the Order no. CIN721717 on 16 JAN 2017 and the complain is register on 18 Jan 2017.
                          +1 photos
                          Mar 14, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 07, 2017
                          OnlineClues Customer Care's response                           Dear Sir,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
                          View replies
                          Please dont give the phone number becoz Today after resigrating the complaint I am receiving suspicious call and she has you tracking number so can miss guide you
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                            M
                            Makwana Manoj
                            from Godhra, Gujarat
                            Jan 18, 2017
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125005
                            Website: www.onlineclues.com

                            I want to make complain about above subject that I have odored on online clues for London Looks Branded 5 Printed Cotton Shirts 10.01.17, which product code is - CIN712499. But the 5 shirts which I received its colors is different from my choice ordered.So please send me my actual choice color shirt which i make order online with refund of courier charge.

                            for your reference I attache the screen shots.

                            Yours Faithfully
                            Manoj Makwana([protected])
                            [protected]@gmail.com
                            +3 photos
                            Mar 11, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 07, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              N
                              nehaarya
                              from Bhopal, Madhya Pradesh
                              Jan 18, 2017
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125005

                              Online clues is a fraud company. I am ordered 3 jeans and they delivered totally a different one than what was suppose to be sent. They have not displayed there contact number also on the site. We are going to fire a complaint against them.

                              Order ID CIN709147

                              Order Date Jan 5, 2017, 9:50:25 PM

                              Shipping Method Standard shipping Shipping

                              Address Neha Arya
                              house number 128 Archana homes Indus park phase-2 narela sankari Ayodhya bypass Bhopal, Bhopal, Madhya Pradesh, IN-462046

                              [protected]
                              Mar 14, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2017
                              OnlineClues Customer Care's response                               Dear Mam,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
                              View replies
                              Pics of those shirts Nd quality of the product for which I ordered is sooo different from which I received
                              All mobile number Nd complaint numbers r busy since last 2 hours
                              They r not repaying money also
                              Am going to launch a police complaint today
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                                S
                                shahbazbittuji
                                from Mundi, Madhya Pradesh
                                Jan 18, 2017
                                Resolved
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                                Resolved

                                Address: Bilaspur, Chhattisgarh, 495001
                                Website: onlineclue complain forum

                                Hlw...my self shahbaz khan...actually i have complianed for the same product..earlier...but there is no positive response come to me which totally dissappoint me...please take an positive action. over this...and return my cash back
                                because your product was totally different from the original product as i saw on the onlineclue market...
                                for more detail you can contact me..
                                contact no. [protected]
                                +1 photos
                                Mar 14, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 07, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  G
                                  goutham kancharla
                                  from Hyderabad, Telangana
                                  Jan 18, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 26329
                                  Website: Online clues

                                  I have ordered item London check shirts like shirts are very bad and diffrent sir please return to the item refund the money
                                  +1 photos
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                                    jilla001
                                    from Chennai, Tamil Nadu
                                    Jan 17, 2017
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                                    Address: Chennai, Tamil Nadu, 600039
                                    Website: olineclues. com

                                    Holo sir Iam dharani buying 3 shirt different colour problem pls change colour
                                    Jan 17, 2017
                                    Updated by jilla001                                     Sir myself Dharani Iam buying 3 cotton shirt but 2 shirt colour changing problem
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                                      H
                                      hunny 09
                                      from Khagaria, Bihar
                                      Jan 17, 2017
                                      Resolved
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                                      Resolved

                                      Website: online clues

                                      At 1.55 am on tuesday i recieved my order and it was not the same as it was shown in the site and the quality was so cheap and so i called the customer care repeatedly and they not even picked the call, its a request kindly answer the call and refund my money which is 1299/- Or else i have the right to file the FIR Against online clues because of fraudent. So answer my complaint as soon as possible.
                                      Thank you!
                                      +1 photos
                                      Mar 14, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Jan 24, 2017
                                      Updated by hunny 09                                       I want to inform that they have not reply my complaint..whose order no is CIN722445.i have called them they told me to courier the product, but they have not mention that the charges of courier should be paid by them to me with my refund money.And i have discussed about this matter with National consumer centre and my Tocket no is 138967.so its a request that they should reply it as soon as possible.
                                      Verified Support
                                      Feb 07, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      Your refund is done. Please check your bank account details.

                                      Thanks & Regards
                                      Onlineclues Team
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                                        A
                                        Alpesh Suhagiya
                                        from Ahmedabad, Gujarat
                                        Jan 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: 380024
                                        Website: OnlineClues

                                        I have ordered a combo of 5 London looks cotton check shirts. I got the wrong combo. The combo I have ordered was totally different. The colours are totally different.
                                        I'm requesting you to kindly refund my money as early as possible. & I'm not going to spend extra money for that because it's your fault. refund my money.

                                        Wrong combo of shirts delivered
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 07, 2017
                                        OnlineClues Customer Care's response                                         Dear Sir,
                                        Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                        Thanks & Regards
                                        Onlineclues Team
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