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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 112

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M
Maddula Sainath
from Visakhapatnam, Andhra Pradesh
Jan 25, 2017
Resolved
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Resolved

Address: 530016

I am Sainath
My order number is CIN734259
Order Date: 19.01.2016
Delivery date: 24.01.2016
Product Name: Branded combo of 3 Pure cotton shirts
Size: M
Total amount:799+100(shipping)

Return reason: Product(shirt) is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money.
+1 photos
Mar 13, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    R
    rasika joil
    from Noida, Uttar Pradesh
    Jan 25, 2017
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    Address: 400097
    Website: www.onlineclues.com

    I have ordered a set of 5 shirts which are very different from that i have selected
    +1 photos
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      L
      Lokesh sv
      Jan 25, 2017
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125005
      Website: [email protected]

      Order details
      Order ID: CIN729917
      Order Date: Jan 15, 2017
      Date of delivary: Jan 24, 2017
      Product name: London Looks Men's 5 Cotton check Shirts !
      Ize:S
      Unit cost:999 rupees (100 extra for shipping)
      Total amount: 1099 rupees

      Returned reasons:

      Product (shirts) is totally different in design from the show in image of your site.I want same color of my booked image.
      I also did not receive any separate invoice..
      Regards
      Lokesh sv
      +1 photos
      Mar 13, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Feb 10, 2017
      OnlineClues Customer Care's response
      Dear Customer,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
      Verified Support
      Feb 10, 2017
      OnlineClues Customer Care's response
      Dear sir,
      Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
      Onlineclues team
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        K
        Krishita Chawla
        Jan 24, 2017
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        Website: Onlineclues.com

        I am not satisfied with product quality . I ordered london looks slim fit jeans and want it get refunded asap.i tried contacting you people but received no response yet.really disappointing.
        My order no. Is CIN724225
        I hope you will now resolve it asap.
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          M
          Mohamed farooq
          from Bantval, Karnataka
          Jan 24, 2017
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          Address: Shimoga, Karnataka, 577201
          Website: Onlineclues.com

          Shirts are small size when i try and not stitched well

          Order id:58122
          Invoice no:HAL[protected]
          Jan 24, 2017
          Updated by Mohamed farooq
          I Return my product
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            A
            Anirudh Bengeri
            from Namagiripettai, Tamil Nadu
            Jan 24, 2017
            Resolved
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            Resolved

            Address: 590018
            Website: onlineclues.com

            I ordered denims size 32 but its not comfertable and in length its short so kindly return my order and plz provide me the satisfactory product im not complaining about quality its in good quality but its not fitting as much as good it is like skinn tight so kindly return my order and plz do the needfull thank u from anirudh s bengeri from Belagavi -590018
            Mar 14, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Jan 24, 2017
            Updated by Anirudh Bengeri
            Complaint about Denims
            Verified Support
            Feb 10, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
            This item is not matching as per your online site view. I am not satisfied with this item.
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              P
              Priya Dangi
              from Churachandpur, Manipur
              Jan 24, 2017
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              Address: 829122
              Website: www.Onlineclues.com

              Ordered 5 shirts..but quality is worst n sizes are wrong..please take that garment and exchange .my order no. Cin726679..when u going to resolve the problem?i need to return the dress.pls exchange the product
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                R
                Renuka Naidu
                from Hyderabad, Telangana
                Jan 24, 2017
                Resolved
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                Resolved

                Address: 500085
                Website: onlineclues.com

                I orderes london looks mid rise jeans pack of 3 for 1199. My order number is CIN727157 but the quality is not as per shown in the picture, so i wanted to rerurn the product and i called their customer service number [protected]/38. They gave me number so that i can return my order and told to wait for 72 hrs. But there is no response from them and everytime i call there is a busy tone on that number. Please kindly see through this problem and return my money.
                Mar 14, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Feb 10, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
                Dear sir my 5 shirt color and size differs so please take return and give my money back.
                Order No CIN717750
                My contact no [protected]
                Wrong shirt will delivered today...I had ordered 5 cotton printed shirts...but i had given another 5 london looks printed cotton shirts...so please return this shirts and refund my money as soon as possible by delievered address
                Wrong shirt will delivered today...I had ordered 5 cotton printed shirts...but i had given another 5 london looks printed cotton shirts...so please return this shirts and refund my money as soon as possible by delievered address
                i called up soo many times to change my product but no one is picking up the phone aur no one giving any responce...why u guys dng ths...please i want to return my product...seriously 1st tym i faced soo many problems bt still after 3 4 days still u r nt contacting me...what the hell is going yaar...i[censored] hv no time then why u ppl deliverd wrong or bad products...my order no- CIN 734801.PLEASE CONTACT ME..I HV SENDED U 2 3 mails please reply...
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                  B
                  bindhubhas
                  from Bengaluru, Karnataka
                  Jan 24, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560036
                  Website: WWW.ONLINECLUES.COM

                  I have ordered 5 shirts from www.onlineclues.com and when opened the packet, i was shocked to see the product inside that.Please take back the product which you have delivered on 23 jan 2017, as the product what we ordered are different and received a different, color, pattern and even the quality is bad. Not even 1 shirt was correct as per the order . below are the details of the same what we received.
                  Order No is. CIN736411
                  SKU CODE :LL5CHECK4.
                  ITEM NAME :LONDON LOOKS FUSHION OF 5.
                  Also tried to reach over the phone no mentioned in the website, but it is continuously busy.
                  Please let us know the policy to refund my money, i have paid 1099 +100 shipping charges.
                  +1 photos
                  Mar 13, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 10, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
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                    N
                    Naitik Tiwari
                    from Allahabad, Uttar Pradesh
                    Jan 24, 2017
                    Resolved
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                    Resolved

                    Address: 221005
                    Website: Onlineclues.Com

                    Dear sir,
                    I m naitik tiwari plz help me i want to return my product bcz product size and color are different and i want my money immediately sr believe me this is a very wrost product..
                    Plz contact me [protected]
                    E-mail address - [protected]@gmail.com
                    Order no. CIN734012
                    products name LONDON LOOKS MEN'S 3 DENIM STANDARD - FIT JEANS!
                    THANK YOU.
                    +1 photos
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Jan 24, 2017
                    Updated by Naitik Tiwari
                    Dear sir,
                    I m naitik tiwari plz help me i want to return my product bcz product size and color are different and i want my money immediately sr believe me this is a very wrost product..
                    Plz contact me [protected]
                    E-mail address - [protected]@gmail.com
                    Order no. CIN734012
                    products name LONDON LOOKS MEN'S 3 DENIM STANDARD - FIT JEANS!
                    THANK YOU.
                    Plzzz reply i m very disturb

                    Verified Support
                    Feb 10, 2017
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
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                      V
                      Varun Varu
                      from Bengaluru, Karnataka
                      Jan 24, 2017
                      Resolved
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                      Resolved

                      Address: Hisar, Haryana, 125005
                      Website: onlineClues.com

                      My order number is CIN723010 was received, but it was not my product and it mismatching the product please buyback the product and refund the money. when i was received the product i was shocked and i am not expected this type it full low quality that's why it refund the my amount.
                      date of the incident:[protected]
                      client number: [protected]
                      request for refund the my money.
                      Mar 14, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 10, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
                      please provide urgent information about my complaint, please support my complaint.
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                        C
                        chintapally ravi goud
                        from Hyderabad, Telangana
                        Jan 23, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500079
                        Website: onlineclues

                        I was not satisfied with this product this was totally differnt from the shirts which are shown on the websites this is a very bad product i am not satisfied with thi please refund my money back
                        Name.chintapally ravi goud
                        contact no:[protected]
                        +1 photos
                        Mar 14, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Jan 23, 2017
                        Updated by chintapally ravi goud
                        I had recieved the which are very differnt from the website this is a very bad product
                        Cont no:[protected]
                        Name:chintapally ravi goud
                        Verified Support
                        Feb 10, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Anjula bisht
                          from Allahabad, Uttar Pradesh
                          Feb 4, 2017
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh, 226016
                          Website: [email protected]

                          I ordered 3 jeans. Its material quality is not good . They are differ in colour, and fiting also .So i want to return it back and refund my money. I also book my complaint my complaint no; is 27370
                          There is no responce on telephone / phone. So how can i return it ? And also my refund .
                          This time i got very fadup to do online shoping.
                          Pl take any action quickly.
                          Mar 30, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            N
                            Nikam Nagale
                            from Mumbai, Maharashtra
                            Jan 23, 2017
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                            Address: Mumbai City, Maharashtra, 400102
                            Website: facebook

                            Pls do not send my order but my choice is a rong
                            +1 photos
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                              K
                              Kush Dube
                              from Mumbai, Maharashtra
                              Jan 23, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 401605
                              Website: Onlineclues

                              The product is totally different... This product is very bad quality i dont like ..
                              +1 photos
                              Mar 14, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 10, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                P
                                Prabhu Karur Pugalur
                                from Vayalar, Kerala
                                Jan 23, 2017
                                Resolved
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                                Resolved

                                Address: Karur, Tamil Nadu, 639113

                                I ordered 5 shirts..but quality is worst n sizes are wrong..please take that garment and refund my money.my order no. Cin730173..when u going to resolve the problem?i need to return the dress.send the procedure to return the dress.am teying last 3 days..no one responsing..i need money..so quickly refund the amount.am from karur district in tamilnadu state
                                Mar 14, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 10, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                Thanks & Regards,
                                Onlineclues Team
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                                  S
                                  Senthil.c
                                  from Chennai, Tamil Nadu
                                  Jan 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560076
                                  Website: Onlineclues.com

                                  Product quality not satisfied me, and all the three material are same colours, so i want to return my order...ple take my request and refund my money...i called yr customer care, but not respond me, and not pick my call, this activity is very very worst, dont do this...pls take my order return and refund my money...
                                  Order no[protected]
                                  Order date-19/01/2017
                                  Date of delivery-23/01/2017
                                  Product-three combo pack on denim jeans
                                  Unit cost-1099, delivery charge 100..totaly 1199 rs.
                                  Mar 14, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Jan 18, 2017
                                  Laxmikant Dongre's response
                                  This is product are not correct I request u return this product & give my correct product
                                  Jan 18, 2017
                                  Laxmikant Dongre's response
                                  I will request u

                                  Jan 18, 2017
                                  Laxmikant Dongre's response
                                  This is product are incorrect plz give me my correct product I am not satisfied this product u accept my request return this product & I am not order this shirt so why u take me this shirt
                                  Jan 20, 2017
                                  suman sasmal's response
                                  Please return this products and back my money.

                                  Verified Support
                                  Feb 10, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                  Thanks & Regards,
                                  Onlineclues Team
                                  Very poor quality, colour no match when I booked and size XXL but I booked only XL. so I return this products . order code: CIN724261.

                                  Material quality poor and all the three naterials are same colour - Comment #2644231 - Image #0
                                  I am not satisfied this product this is incorrect product I request u give me my correct product
                                  You have not supplied the London look cotton shirt of pack 5 of Rs. 1099 (including delivery charge) is totally different from the advertisement. My order no is CIN724786 and Tracking delivery no is[protected].
                                  Therefore I want to return the received cotton shirt to get the original cotton shirt pack of 5 as per advertisement in online clues.
                                  CIN 724410
                                  shirt size big, and very poor quality, and not clean, and material is wet inside of cover, and shirt color also dull and not come what am ordered
                                  The shirts which are delivered are not at all matching with the picture on the site..
                                  The quality of the products is also very low..

                                  CIN of the 2 orders
                                  1. Order of 5 shirts CIN704530 amount paid 1100
                                  2. Order of 3 shirts CIN712897 amount paid 800
                                  My phone number is[protected]
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                                    A
                                    from Hubli, Karnataka
                                    Jan 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 577001
                                    Website: onlineclues

                                    I have ordered shirts in this website but i have received totally different size and colour which i have seen in the site r website..i was trying to return my order but i was unable to contact u .. the Size is not fit for me it was too large and the colour and style also not correct. as it may become the case of fraud i was request you to take bck my order nd register my complaint.
                                    Order ID:CIN701059
                                    Mar 14, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 10, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues Team
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                                      M
                                      Mayakanan
                                      from Mayiladuthurai, Tamil Nadu
                                      Jan 22, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600045
                                      Website: www.online clues.com

                                      Dear sir,

                                      Order booking date.16.01.2017
                                      Order booking time.09.08pm
                                      My Order no.CIN733429
                                      Order delivery date.20.01.2017
                                      Delivery time.09.30am

                                      Your online delivery Dress fully damage piece, colour mis match please return your product

                                      My complaint no.26804
                                      My complaint date.20.01.2017

                                      Thanks & Regards
                                      R.Mayakannan
                                      Contact number.[protected]
                                      +1 photos
                                      Mar 14, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Jan 17, 2017
                                      Ãshøk Dhanush's response
                                      Dress quality and colour very very poor not in good condition, so pls I want to return, I want refund
                                      Jan 20, 2017
                                      KUNAL JADHAV 123's response
                                      Shirt size is big
                                      Verified Support
                                      Feb 10, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
                                      Sir,
                                      My order id is CIN723953.
                                      Order date and time is Jan 12, 2017 12:37:40 PM.
                                      Delivery date is jan 19, 2017.
                                      MY MOB NO -[protected]

                                      sir my order is totaly diffrent in colour and design. so i want to return it and refund my money please receive my complain and take any action.

                                      Damage piece & colour mis match - Comment #2644086 - Image #0
                                      Damage piece & colour mis match - Comment #2644086 - Image #1
                                      I received my orders, But i want to return it for bad Quality and send different type of materials, , but costumer care of this company is nor Received phone neither respond my mail.Please take action above this matter...

                                      Damage piece & colour mis match - Comment #2644127 - Image #0
                                      Dear sir my 5 sarts collur and size diffurts pls my mani back ordar no CIN 710389 My contact no [protected]

                                      Damage piece & colour mis match - Comment #2644148 - Image #0
                                      Damage piece & colour mis match - Comment #2644148 - Image #1
                                      Big size

                                      Damage piece & colour mis match - Comment #2644232 - Image #0
                                      I return my product

                                      Damage piece & colour mis match - Comment #2644235 - Image #0
                                      Dress quality and colour very very poor not in good condition I want to return, I want refund
                                      My phone number is[protected]
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                                        Y
                                        yadhu krishna
                                        from Perumbavoor, Kerala
                                        Jan 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: Alappuzha, Kerala, 688524

                                        I have ordered another product...But delivered a waste product...Size is very small... Colour is different ...Product is very bad...Delivered product is very different in My ordered product...I have returned in this product...Sir this product is very cheap...I have expected a normal product but this London look men shirt is very low cost product...
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 10, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                        Thanks & Regards,
                                        Onlineclues Team
                                        The Shirts which I ordered is completely different and the Size of the shirt For each shirt i actually requested to send medium shirts but here i got it different which i received it so kindly help me to return and refund process. Kindly reach me out to the below mentioned number [protected]

                                        Order No:[protected]

                                        Tracking no:[protected]
                                        I also ordered xl size shirt but me send XXL size with very bad quality so want to me replace my money am not happy your product
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