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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 116

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S
Salilks Salil
from Mannarakkat, Kerala
Jan 12, 2017
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Address: Ernakulam, Kerala, 682034
Website: Www.onlineclues.com

I ordered the combo of 5 shirts.the delivered item is different from the actual picture shown in the picture.I want to return the item and refund my money
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    S
    Sumit Kumar Singh Sumit
    from Samastipur, Bihar
    Jan 12, 2017
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    Address: 801503
    Website: www.onlineclues.com

    I am sumit i ordered 5 london looks T shirt on 6 jan 2017 and get today but in the packet the t shirt are damaged and colour are different from my order.so i request you to refund my money back totally fake deal i see it was
    +2 photos
    Jan 07, 2017
    Sachin Dhaware's response     This shirt not MY choice please return My order
    View replies
    When purchas online product different found in courier

    In that case product shown in the the screen different and send in courier very different

    Kindly cancel my order and given cash also
    Reply
    This shirt not choice please return My order
    Reply
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      P
      Pramod Chavhan
      from Nagpur, Maharashtra
      Jan 12, 2017
      Resolved
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      Resolved

      Address: Nagpur, Maharashtra, 441104
      Website: www.onlineclues.com

      I am Pramod Chavhan. I have ordered a London looks branded 5 printed cotton shirts M size on date 04 Jan 2017 amount Rs.999 from www.onlineclues.com. my registered mail id [protected]@gmail.com. I have received a product 12 Jan 2017. The shirts are not as the described in website. Very cheap quality material and the not looks like original linen. In short, 100% fake description. I am trying the customer phone no. everyday, but all the time it is showing busy and call is cut automatically.
      +2 photos
      Mar 2, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Jan 30, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Your refund is done, Please check your bank account details.

      Thanks & Regards
      Onlineclues Team
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        M
        Maheshc912
        from Ernakulam, Kerala
        Jan 12, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600116
        Website: Consumer complaints.in

        Have ordered the a package of 5 London cotton shirts.the product is so bad that I can not use it. The color shown in website and what I got it totally different. The order number CIN706685. Kindly take that order back refund my money. The site mentioned with return policy but there is no way of return the product.
        So I am kindly request you to refund my order money.
        Feb 15, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2017
        OnlineClues Customer Care's response         Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
        View replies
        I Have ordered the a package of 5 london looks mens cotton casual slim fit shirts @1099. today i have received my product but the quality of product is so bad that I can not use it. The order number CIN698714. Kindly take that order back and refund my.money as soon as possible.
        Reply
        My odde no match for add show CIN- 769147 ODRR TRACK[protected] dt 04 FEB 17
        Reply
        My odde no match for add show CIN- 769147 ODRR TRACK[protected] dt 04 FEB 17
        Reply
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          S
          Somnath458
          from Nashik, Maharashtra
          Jan 12, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411048
          Website: Onlineclues.com

          My order no is CIN681940.Pack of 3 jeans cost 1199rs. I ordered this product it was defective so I filed complaint, they said sent product to their on haryana office.so sent on their address by myself spending my money(total of 184)by Indian speed post.I also got the message from indian speed post they delivered the product in office add..they havnt contacted me yet, I need my 1400 money back.please help me.
          They said they will send money as immediate as product was received by them..but its been 2 days now even they havnt contacted me..no message from them till date..
          +1 photos
          Mar 11, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jan 30, 2017
          OnlineClues Customer Care's response           Dear Sir,
          Your refund is already done.Please check your bank account detail.

          Thanks & Regards,
          Onlineclues Team
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            I
            Indal Sharma
            from Zamania, Uttar Pradesh
            Jan 11, 2017
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125005
            Website: www.onlineclues.com

            Ordered a pack of 3 Denim jeans material is quality is so cheap and size is not perfect even jeans are not same as shown in picture. I tried to call many times to customer care but no one picking phone call and not responding after complain. Looking forward from your side please see this issue on priority otherwise ready for court notice.
            Order number- CIN688708
            Feb 13, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jan 12, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team
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              K
              kanagendiran
              from Vadodara, Gujarat
              Jan 11, 2017
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              Worng order
              +1 photos
              Jan 11, 2017
              Updated by kanagendiran               i want another cloth order
              Jan 11, 2017
              Updated by kanagendiran               no complent
              Jan 11, 2017
              Updated by kanagendiran               wrong order
              Jan 11, 2017
              Updated by kanagendiran               i want another order
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                S
                Satya raju Achari
                from Manuguru, Telangana
                Jan 11, 2017
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                Address: Visakhapatnam, Andhra Pradesh, 530027
                Website: www.onlineclues.com

                CIN708108 order number, you have wrongly supplied since I have placed order as per your advertisement and selected colors, but you have delivered different shirts, which are very low quality and colors. Plz refund my payment by cash
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                  V
                  Vikasrisica
                  from Lucknow, Uttar Pradesh
                  Jan 11, 2017
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226010
                  Website: Onlineclues.com

                  I order combo of 5 branded printed shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my Order no CIN703971 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of printed shirts i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money 1099rs with sipping charges . Vikas srivastava [protected]
                  +1 photos
                  Mar 2, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 30, 2017
                  OnlineClues Customer Care's response                   Dear Sir,
                  Your refund is done, Please check your bank account details.

                  Thanks & Regards
                  Onlineclues team
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                    R
                    Raja.G G
                    from Bengaluru, Karnataka
                    Jan 11, 2017
                    Resolved
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                    Resolved

                    Address: Shimoga, Karnataka, 577204

                    Dear sir,

                    Thanks for delivering the ordered material, today i have received the parcel form the courier but the product is wrong what i have ordered is different & received is different. Kindly help us in this i have already paid the product is not use full to me.
                    For the details i have attached the ordered one product & messages received from your side.

                    My order id: cin703670

                    Hope you will suggest me. I need to return the parcel & i will not pay any courier charges for this.

                    Kindly send the address where i have to send the parcel.
                    +4 photos
                    Mar 2, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 30, 2017
                    OnlineClues Customer Care's response                     Dear Sir,
                    Your refund process is going on. You will receive the payment Soon in your bank account.

                    Thanks & Regards
                    Onlineclues Team
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                      V
                      Veerendra Bansal
                      from Chennai, Tamil Nadu
                      Jan 11, 2017
                      Resolved
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                      Resolved

                      Address: Gwalior, Madhya Pradesh, 474011
                      Website: onlinecluse.com

                      [Resolved] Online Clues.com — Return order and refund my money

                      23 Reviews
                      Sh shashi dhiwar on Jun 13, 2016
                      Submit a Complaint
                      RETURN ORDER

                      I order combo of 3 pure linen shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my OID 187469.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                      Feb 23, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        P
                        Pradip Kamilya
                        from Mumbai, Maharashtra
                        Jan 11, 2017
                        Resolved
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                        Resolved

                        Address: 400701

                        Order ID: CIN 706273
                        Date of ordered: 6 Jan 2017
                        Date of order delivered :9 Jan 2017
                        Product name :combo of 3 best quality linen shirts
                        Price :699( extra 100 rs shipping charge)
                        Total:799
                        Size :S
                        Reasons of return: size is not matched .
                        Product is totally different in design from the show in image of your site.
                        +2 photos
                        Mar 3, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 30, 2017
                        OnlineClues Customer Care's response                         Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                        Thanks & Regards
                        Onlineclues Team
                        Verified Support
                        Jan 30, 2017
                        OnlineClues Customer Care's response                         Dear Sir,
                        Please check your Rediffmail account inbox, customer care team has reverted to you Regarding your refund.
                        Thanks & Regards
                        Onlineclues Team
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                          N
                          Nishchay Bujade
                          from Nagpur, Maharashtra
                          Jan 11, 2017
                          Resolved
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                          Resolved

                          Address: Nagpur, Maharashtra, 440027
                          Website: onlineclues. com

                          Item name-London look mens 3 combo of comfort jeans
                          Size-34
                          Sku CODE-LL 3 jeans 10
                          The product that I have received on-11jan2017 is entirely different from the pic shown on your website. A stamp of 100% satisfaction is just an eyewash. It is combo pack of 3 with in 1199 rs intended pic is entirely different from the actual product. I want my money back. Please do the needful as soon as possible. Thank you
                          +1 photos
                          Mar 4, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 30, 2017
                          OnlineClues Customer Care's response                           Dear Sir,
                          Your refund process is going on. You will receive the payment soon in your bank account.

                          Thanks & Regards
                          Onlineclues Team
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                            C
                            Chiruk
                            from Alampur, Telangana
                            Jan 11, 2017
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                            Address: Guntur, Andhra Pradesh, 522004
                            Website: Onlineclue.com

                            Donot like plz
                            +1 photos
                            Jan 11, 2017
                            Updated by Chiruk                             Order details:

                            Order id:[protected]
                            Order date: 7/Jan/17
                            Date of delivary;11/1/17
                            Product name: combo of 5 cotton stylish shirts
                            Ize:m
                            Unit cost:999 rupees (100 extra for shipping)
                            Total amount: 1099 rupees
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                              R
                              Ratan lamba
                              from Moradabad, Uttar Pradesh
                              Jan 11, 2017
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302015
                              Website: Onlineclues.com

                              I Have ordered the a package of 5 cotton shirts @1099.the product is so bad that I can not use it. The order number CIN705065. Kindly take that order back refund my money.
                              The product that you are providing me is totaly different the show picture of your site.
                              So I am kindly request you to refund my order money and took your combo pack of shirsh which you send me.
                              +2 photos
                              Feb 13, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Jan 11, 2017
                              Updated by Ratan lamba                               [Resolved] Online Clues.com — Return order and refund my money
                              Hi I Ratan Lamba
                              Submit a Complaint
                              RETURN ORDER

                              I order combo of 5 cotton shirts..quality of the product is so bad. my product return take u and refund money . my order no. Is CIN705065.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of cotton shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                              Verified Support
                              Jan 12, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
                              Verified Support
                              Jan 12, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
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                                S
                                Shivani Kapil Kapoor
                                from Noida, Uttar Pradesh
                                Jan 11, 2017
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201010

                                Item name- London looks women's 3 Slim fit denim.
                                Size 36
                                SKU code LL 3 G jeans 6
                                Product that I ve received on 10jan 2017 is entirely different from the pic shown on ur website. A stamp of 100% satisfaction is just an eye wash!! It is a combo pack of 3 jeans within 1299.Intended pic is entirely different from the actual product. Actual product is not Gud in quality n contain defects and the biggest thing is it is very very cheap in quality...!!! I want my money back!! As soon as possible...
                                May 22, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 12, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Jan 15, 2017
                                Updated by Shivani Kapil Kapoor                                 I don't want any kind of excuse from ur side i just want my cash back as soon as possible...
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                                  S
                                  sureshkumarpitchai
                                  from Tiruchirappalli, Tamil Nadu
                                  Jan 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Karur, Tamil Nadu, 639004
                                  Website: [email protected]

                                  Dear Sir
                                  I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
                                  My order isLONDON LOOKS check shirts combo Of 5 Shirts(set of 5)
                                  I have received it on today[protected]

                                  My Order no. is CIN705036
                                  Contact no-[protected]
                                  [protected]@gmail.com
                                  Please return & reply this...
                                  Feb 13, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Jan 11, 2017
                                  Updated by sureshkumarpitchai                                   Am booked LONDON LOOKS check shirts combo Of 5 Shirts but your company sent a different quality shirts i want LONDON LOOKS check shirts combo Of 5 so you sent them and recollect it
                                  Verified Support
                                  Jan 12, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                  Thanks & Regards,
                                  Onlineclues Team
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                                    R
                                    ranjithkumar123123
                                    from Chennai, Tamil Nadu
                                    Jan 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hisar, Haryana, 125005
                                    Website: www.onlineclues.com

                                    Until my amount is not return and not response for my mail and phone call

                                    ​Name : S.Ranjith Kumar.

                                    Product Name:London Looks 5 men's Cotton Shirts
                                    size:S

                                    Order Number: CIN 622343
                                    Order Date:16 Nov 2016

                                    But i revive w​rong product and also wrong size(M)..
                                    i am not satisfied ..

                                    so i want to return my product..
                                    i sent my parcel to concurent office address

                                    attach my parcel cover

                                    plz recredit in my amount in my account
                                    collect Your product and send my amount on my account

                                    my Account Details:
                                    Account Number:[protected]
                                    Indian Bank
                                    Mannampandal,
                                    Mayiladuthurai
                                    Nagai Dist. 609305
                                    IFSC Code: IDIB000A125

                                    My Ordered Mobile Number:[protected]
                                    my Contact Number:[protected]
                                    +1 photos
                                    May 11, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Jan 12, 2017
                                    Updated by ranjithkumar123123                                     what about my product and amount??
                                    Verified Support
                                    Jan 12, 2017
                                    OnlineClues Customer Care's response                                     Dear Sir,
                                    Please check your bank account transaction details. We have refunded your money.

                                    Thanks & Regards
                                    Onlineclues Team
                                    Jan 17, 2017
                                    Updated by ranjithkumar123123                                     Thanking you
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                                      S
                                      sachinbedmutha
                                      from Nashik, Maharashtra
                                      Jan 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hisar, Haryana, 125005

                                      Please refund the money or send the correct product ...don't know what sort of product u have sent... it's so fake... none of the shirts you sent match my order.. my family is so upset that they want to throw all those ...why u r fooling people ... send me proper product otherwise I will take u to the court .. hope to get my problem resolved in 2 days time ...
                                      waiting for ur reply... ...
                                      Feb 16, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 12, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        A
                                        Amol Upadhye
                                        from Salem, Tamil Nadu
                                        Jan 10, 2017
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                                        Address: Kolhapur, Maharashtra, 426001
                                        Website: onlinecluses.com

                                        Wrong order, i don't like this shirts, wrong shirts, colour, size
                                        [protected]

                                        Cosmos bank
                                        [protected]
                                        +1 photos
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