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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 126

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S
Shaikh Danish
Dec 10, 2016
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Address: 400088
Website: online clues

My mobile no [protected] I return my product
+5 photos
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    A
    aneeshroyal
    from Manuguru, Telangana
    Dec 10, 2016
    Resolved
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    Resolved

    Address: Chittoor, Andhra Pradesh, 517502
    Website: Onlineclues. Com

    I am ordered london looks branded 5 printed cotton shirts on 1.12.2016 on onlineclues the product is delivered to me on 07.12.2016. But the onlineclues shown image good product. But they delivered to me different and wrong product to me. I am complaint with email that onlineclues website but they cannot respond to me. Now i want to return the product and refund the amount.
    +1 photos
    Feb 2, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2016
    OnlineClues Customer Care's response     Dear Sir,
    Your refund process is going on. You will receive the payment Soon in your bank account.

    Thanks & Regards
    Onlineclues Team
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      J
      jithu006
      from Chennai, Tamil Nadu
      Dec 10, 2016
      Resolved
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      Resolved

      Address: 620017

      Hi,
      I'm jitendhra I have branded combo of 5 printed shirt and my Order no: CIN 647023 and I received my order on 10 dec 16. The product I got is strain and not the same size I ordered I call the number to return products many time they are busy and I mailed them that to I don't get response. So kindly take proper measures to solve my problem and take my order back
      Feb 3, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Dec 29, 2016
      OnlineClues Customer Care's response       Dear Sir,
      Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.

      Thanks & Regards
      Onlineclues Team
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        P
        Prince david
        from Chennai, Tamil Nadu
        Dec 10, 2016
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        Address: 600094
        Website: Online clues.com

        I want to return this product London men shirts pack of 5
        Dec 10, 2016
        Updated by Prince david         I want to return my product London printed cotton shirt 5
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          C
          Chetan95
          from Indore, Madhya Pradesh
          Dec 10, 2016
          Resolved
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          Address: 125005
          Website: www.onlineclues.com

          Order details:
          Email Id- [protected]@gmail.com
          Order id: CIN640105
          Order date: Dec 2, 2016
          Date of delivery: Dec 9, 2016
          Product name: London-looks-check-shirts-combo-of-5
          SIze: XL
          Unit cost:999 rupees (100 extra for shipping)
          Total amount: 1099 rupees

          Returned reasons:

          Product shirts is totally different in design from the show in image of your site.
          and also when I contact from phone they did not picking the phone.
          Jan 29, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2016
          OnlineClues Customer Care's response           Dear Sir,
          Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
          Thanks & Regards
          Onlineclues Team
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            R
            ramesh gunde
            Dec 10, 2016
            Resolved
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            Resolved

            Address: 500090
            Website: @online clues.com

            Hi,
            I'm ramesh I have branded combo of 5 linean shirt and my Order no: CiN 646135 and I received my order on 05 dec 16. The product I got is not the same colour and size I ordered I call the number to return products many time they are busy and I mailed them that to I don't get response. So kindly take proper measures to solve my problem and take my order back

            Regards
            Ramesh
            [protected]
            Nizampet
            Telangana
            Jan 29, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Dec 29, 2016
            OnlineClues Customer Care's response             Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              S
              Sabari Sabari
              from Ayyampettai, Tamil Nadu
              Dec 9, 2016
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              Address: Coimbatore, Tamil Nadu, 722911836822

              [protected]
              +1 photos
              Dec 09, 2016
              Updated by Sabari Sabari               Retern my order
              Dec 09, 2016
              Updated by Sabari Sabari               Is no my item
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                K
                Kunal Khedekar
                from Gurgaon, Haryana
                Dec 9, 2016
                Resolved
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                Resolved

                Address: Kolhapur, Maharashtra, 416007
                Website: www.onlineclues.com

                Order no. Cin642070
                Order date 3.12.16
                Date of delivery 9.12.16
                Product name london looks 5 men's cotton check shirts
                Unit cost 1099 (100shipping charge)
                Total cost 1199
                Returned reasons
                The fitting is not perfect according to size and the color are very different from the site same color they have which i have seen on the site so i want to return
                +1 photos
                Jan 29, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Dec 29, 2016
                OnlineClues Customer Care's response                 Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
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                  A
                  Aghara jayesh
                  from Rajkot, Gujarat
                  Dec 9, 2016
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                  Address: Morbi, Gujarat, 363642
                  Website: Onlineclues.com

                  This is not my order and my order in this not color
                  +1 photos
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                    R
                    rashan
                    from Kolkata, West Bengal
                    Dec 9, 2016
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 125005
                    Website: onlineclues.com

                    I have ordered (Order no.-CIN645271) 5 london look printed cotton shirt and received on 8 dec 2016 but the color was different that on the website, poor quality clothes, stitch and hassle in return policy. very bad company. Please do not buy any kind of goods from this company.Now I want to return the shirts and refund my amount as soon as possible.
                    Jan 29, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2016
                    OnlineClues Customer Care's response                     Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
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                      M
                      Manish Koli
                      from Mumbai, Maharashtra
                      Dec 8, 2016
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                      Address: Mumbai City, Maharashtra

                      I have ordered 5 shirts on your website but I received the different shirts the colours of clothes are not matching at all it is completely different from what I have ordered so please I need the replacement
                      Kindly do the needful
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                        G
                        govardhan64
                        from Manuguru, Telangana
                        Dec 6, 2016
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                        Address: YSR, Andhra Pradesh, 516003
                        Website: face book

                        My adar is one deliver is defrent verry bad colurs no size no maching verry verry bad cvolity plez retarn tha prdact
                        Dec 06, 2016
                        Updated by govardhan64                         My size not my adar color not verry bad shirts this prodact retarn
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                          S
                          Subhi chandel
                          from Gwalior, Madhya Pradesh
                          Dec 6, 2016
                          Resolved
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                          Resolved

                          Address: 490001
                          Website: Onlineclues

                          Order no. CIN634388
                          Order date 28.11.16
                          Date of delivery 3.12.16
                          Product name london looks women's 3 comfort fit mid rise denim
                          Unit cost 1099 (100shipping charge)
                          Total cost 1199
                          Returned reasons
                          The fitting is not perfect according to size and the color are very different from the site same color they have which i have seen on the site so i want to return it.
                          Feb 8, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Dec 01, 2016
                          Ravi Sharma (Ik Shayar)'s response                           return my order
                          Verified Support
                          Dec 29, 2016
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
                          View replies
                          Return my order
                          Reply
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                            I
                            Itta
                            from Eluru, Andhra Pradesh
                            Dec 6, 2016
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                            Address: 524201
                            Website: Onlinecluse

                            Other product onlinecluse bad online shopping
                            +2 photos
                            Dec 06, 2016
                            Updated by Itta                             Other product please return
                            View replies
                            i have recd diff product & no one revert on that post 6 days despite complaint lodged.

                            Regards,
                            Shailesh
                            Reply
                            Online order change shirt in picture see 5 branded shirt but not take shirt
                            Reply
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                              V
                              Vinod Shirsath
                              Dec 6, 2016
                              Resolved
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                              Resolved

                              Address: 122001
                              Website: Sector 57 Gurgaon Gurgaon District Haryana India - 122001

                              Respected sir,
                              I have ordered London Looks Men's 5 Cotton Casual Slim-Fit Solid Shirts on 01/12/2016. I got it today 06/12/2016 but these shirts are very different.
                              I have ordered cotton solid colored shirts and I got linen faint colored shirts. I am not satisfied with the onlineclues, showing different pictures and giving different. I want to return it and I want my money back as soon as possible. I sent the picture of shirts what I. Wanted to buy.
                              +1 photos
                              Jan 29, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2016
                              OnlineClues Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                S
                                Sunita Bhosle
                                from Akola, Maharashtra
                                Dec 6, 2016
                                Resolved
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                                Resolved

                                Address: Hisar, Haryana, 125005
                                Website: www.onlineclues.com

                                I have ordered ' london women's jeans ' Order no. CIN627921 as am not happy with the product, I ordered size 32, but I got size 30 so I want to return it & want my amount as soon as possible.

                                I had called them many times but I didn't got any response, payment had already been done via COD, I had returned the parcel too but still not got any reply from them nor the money got credited in my account. Pathetic
                                Courier number CM[protected]IN

                                When I'll get my money back ???? Almost 10 days past...
                                Feb 16, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2016
                                OnlineClues Customer Care's response                                 Dear Mam,
                                Your refund is done, Please check your bank account.

                                Thanks & Regards,
                                Onlineclues Team
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                                  N
                                  Nutan yadav
                                  from Allahabad, Uttar Pradesh
                                  Dec 6, 2016
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                                  Address: Lucknow, Uttar Pradesh, 226016
                                  Website: Onlineclues.com

                                  Awb number:[protected]
                                  Order no: cin629992
                                  Name: nutan Yadav

                                  I want to return my money
                                  Bcoz product quality and size both
                                  Are not good
                                  Plz collect your product
                                  H.n.18 laxmanpuri colony
                                  Indiranagar Lucknow

                                  Regard
                                  Nutan yadav
                                  [protected]
                                  Dec 06, 2016
                                  Updated by Nutan yadav                                   Plz collect your product

                                  And return my money
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                                    A
                                    Anilkumar Kommini
                                    from Srikakulam, Andhra Pradesh
                                    Dec 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: West Godavari, Andhra Pradesh, 534006

                                    My na me is Anil Kumar Kommini from Eluru, AndhraPradesh. I ordered for a 5 printed shirts for R999/- with other charges for Rs1149/-.When I am called from your company for confirmation of order, I asked them the shirts will be of same colour and quality as shown in the picture.But I received 5 shirts of poor colour and quality.I am totally dissatisfied with the quality of the shirts and I want to return the shirts and I want refund of the money I paid that is Rs1149/-.My bank A/C No is [protected], Andhra Bank, St.Theresa Degree college for women Branch, Eluru.
                                    Jan 21, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 20, 2016
                                    OnlineClues Customer Care's response                                     Dear Sir,
                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                    Thanks & Regards,
                                    Onlineclues Team
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                                      G
                                      Gajanan Londhe
                                      Dec 5, 2016
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                                      Address: 122001
                                      Website: www.onlineclues.com

                                      We ordered that pack on 30nov.on Facebook but the colour of shirts are not delivered which are selected from us so please take return this package hurry...
                                      Dec 05, 2016
                                      Updated by Gajanan Londhe                                       There are no any colour delivered by you as I choose on the website
                                      Dec 05, 2016
                                      Updated by Gajanan Londhe                                       different colours are delivered by you please take them return
                                      Dec 05, 2016
                                      Updated by Gajanan Londhe                                       There are different colours are delivered . shirts which are select by us on Facebook are not match . so please take them return hurry .
                                      Dec 05, 2016
                                      Updated by Gajanan Londhe                                       Shirts which are you delivered are very different I colour and size . please take them return hurry .
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                                        V
                                        Vamsi Krish
                                        from Devarkonda, Telangana
                                        Dec 5, 2016
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                                        Address: 51360
                                        Website: www.onlineclues.in

                                        My product is ot matching with the original product. And also size of the product is not matching with my instructions which i have entered..
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