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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 37

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B
buddhadeb bera
from Naini Tal, Uttarakhand
Sep 6, 2017
Resolved
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Resolved

Address: 125005

Details:

Order id: cin1130587
Order date:september 1, 2017
Date of delivary:september 5, 2017
Product name: combo of 10 cotton check shirts.
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Check-shirts) is totally different in colour from the show in image of your site.
I also did not receive any separate invoice...
+1 photos
Oct 30, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Sep 06, 2017
Updated by buddhadeb bera
my ph no [protected]
Verified Support
Sep 16, 2017
OnlineClues Customer Care's response
Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your complaint .
Thanks & Regards
Onlineclues Team
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    M
    Mohanejp
    from Puducherry, Puducherry
    Sep 4, 2017
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    Address: Pondicherry, Puducherry, 605006

    I have ordered one color but i had received some other color shirts is this the way you provide service
    +2 photos
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      S
      Smit Savsani
      from Bardoli, Gujarat
      Sep 3, 2017
      Resolved
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      Resolved

      Address: Rajkot, Gujarat, 360410

      I wanted to return the product what i get. It is not what i ordered so i want my full money back. And take back your product my order no c1n1114312. You send me false order, that i didn't like it. I contacted to you via mail. You said that read return policy. Reason for my return the product is that i received false product. That product is shirts. Shirts are very bad it's color is also very bad. So please take back product.
      Oct 20, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Sep 16, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      I have purches 3 combo cotton shirt, this shirt are defective pices and colur are not good .so i request return the this shirt refund the money
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        S
        subhankar pyne
        Sep 3, 2017
        Resolved
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        Resolved

        Address: 721657
        Website: onlineclues.com

        Order id : cin 1125972
        Order date : 29th aug, 17
        Date of delivery : 3rd sept, 2017
        Product name : london looks brand 5 printed cotton shirts
        Size : m
        Unit cost : 999 rupees (100 extra for shipping)
        Total amount : 1099 rupees
        Returned reason :product (Cotton shirts) is totally different in design from show in image of your website.
        +1 photos
        Sep 4, 2017
        Complaint marked as Resolved 
        order id - CIN1125972 order date -29th Aug, 2017 date of delivery - 3rd sept, 2017 product name- London looks brand 5 printed cotton shirts size- M unit cost- 999 rupees(100 extra for shipping) I want to return this order and in return i want to refund my money back or give me the right designed product which i have ordered.
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Sep 16, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
        Thanks & Regards,
        Onlineclues Team
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          A
          Abhi Jadon
          from Aligarh, Uttar Pradesh
          Sep 2, 2017
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          Address: Agra, Uttar Pradesh, 283125
          Website: Onlineclues

          Wrong colour wrong size
          I won't return my order
          +2 photos
          This product is not match
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            S
            Surya subhash
            from Madhugiri, Karnataka
            Sep 2, 2017
            Resolved
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            Resolved

            The product i choose its wrong thats why i want to cancel it so plz cancel this order bcoz its iritate me soo plz cancel this order now plz its a request. Sir please its a request cancel my order please sir cancel my order soon its helps me. I hope i just choose a wrong product soo i want to cancel my order thats why i want to make a request that please cancel my order please cancel it
            Oct 22, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
            Thanks & Regards,
            Onlineclues Team
            Colour and cloth are not like, at book time differents colur of shirt and this are different
            My product is very different
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              V
              Victor Saha
              from Rajmahal, West Bengal
              Sep 2, 2017
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              Address: 731234

              My product is not match which shown in add, faulty product we received, please take return and give refund money to me,
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                S
                Sandipta Nandy
                from Jamuria, West Bengal
                Sep 2, 2017
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                Address: Howrah, West Bengal, 711101

                I did not get the same design of shirts which I actually ordered online on 23rd of August, 17 a pack of 5 shirts and the order number was AWB[protected].Now I want to return that packet of 5 shirts.
                +1 photos
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                  S
                  sarathmk
                  from Madhugiri, Karnataka
                  Sep 2, 2017
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                  Address: Thiruvananthapuram, Kerala, 695036

                  I want to cancel my order because this not the real thing what iam looking for plese cancel my order as soon as possible sorry
                  my order code/no is CIN1128620
                  +2 photos
                  Sep 02, 2017
                  Updated by sarathmk
                  This product is not really what i am looking for.And the delevirey is too late .I want to cancel the order.
                  Sep 02, 2017
                  Updated by sarathmk
                  please cancel this order as soon as possible
                  Sep 02, 2017
                  Updated by sarathmk
                  i want to cancel my order because this not the real thing what iam looking for plese cancel my order as soon as possible sorry
                  my order code/no is CIN1128620
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                    C
                    Chander Samraat Mourya
                    from Noida, Uttar Pradesh
                    Sep 2, 2017
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                    Address: New Delhi, Delhi, 110086
                    Website: this site is poor

                    I am shop combo shirt this is wrong product I am no satisfied this item please return my parsal.
                    +1 photos
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                      R
                      Ram Ramana
                      from Hyderabad, Telangana
                      Sep 1, 2017
                      Resolved
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                      Resolved

                      Address: State Code :06
                      Website: onlineclues.com

                      Hello sir please change shirts or return my money 1099 rupees, u can not send i ordered shirts, i see in image very good looks shirts but company changed another shirts.

                      My name is p. Ramana
                      Raghudevapuram, seethanagaram mandal, east godavari. Andhra pradesh. Pin 533 287.
                      I attached orded shirts image and. Company send shirts.
                      Please solve my complaint. My mobile number [protected], email id [protected]@gmail.com. Product code
                      +3 photos
                      Nov 1, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 16, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
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                        B
                        Bhaskar Kanchan
                        from Kolkata, West Bengal
                        Sep 1, 2017
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                        Address: 713209

                        Sir, I' m ordered party shirt and it delivered on 01/sep 2017 . but it is totally diferent insize colour and type .so I want to return this product plz accept it.I cannot use it .because it is different my choice .and also be size different it not fit for me ..., ..., ... ... . .. .. ...
                        Sep 01, 2017
                        Updated by Bhaskar Kanchan
                        Sir it is useless for me because it cannot for me. So plz return my money.
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                          G
                          Gaurang G Malviya
                          from Tulsipur, Uttar Pradesh
                          Sep 1, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: Www.onlinecluse.com

                          I have ordered branded combo of 5 premium linen shirts of rs 1099 and my order number is cin 1129026. But i am not satisfied with the product because the quality of the product is not good it is very cheap and all the shirts are varying in size and the colour which is shown on the site is also different... Thus i request you to please refund my money back and take your product back...
                          Thanks
                          Regards
                          Gaurang malviya.
                          Varanasi
                          Oct 18, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Sep 01, 2017
                          Updated by Gaurang G Malviya
                          Take an action immediately...
                          Regards
                          Gaurang Malviya
                          Verified Support
                          Sep 16, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                          Thanks & Regards,
                          Onlineclues Team
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                            B
                            Bhoopendra18
                            from Mumbai, Maharashtra
                            Sep 1, 2017
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana
                            Website: www.onlineclues.comp

                            I want to return my order due to many reasons and want to back my money.

                            The image in the order and i have received the order which is totally different from the image and product description
                            Please return my order and send my money back to me in form of cash or in my bank account...
                            Return my product immediately...
                            Thank you have a great day
                            Oct 22, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 16, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                            Thanks & Regards,
                            Onlineclues Team
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                              P
                              pawan toofani
                              from Lucknow, Uttar Pradesh
                              Aug 31, 2017
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                              Address: Jaipur, Rajasthan, 302017

                              Sir, this product not good because when the order then see other colour and delivery get the other colours and not good quality of product so it can be changed and return policy Wrong Colour/Style of Product delivered
                              Incorrect Quantity delivered Wrong Product delivered this product is not good and not a good quality it can be changed.
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                                A
                                Aaqi
                                from Rajkot, Gujarat
                                Aug 31, 2017
                                Resolved
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                                Resolved

                                Address: Junagadh, Gujarat, 394210
                                Website: Online clues.com

                                Order date : 28 aug 2017
                                Order delivery date : 31 aug 2017
                                Product name : pack of 5 london looks branded shirt
                                Unit cost : 999 rupees (100 rupees for extra shipping)
                                Total amount : 1099 rupees
                                Returned reasons:
                                I have to return my order because i have seen the shirt in the website. The shirt colour is different which have been shown in the website.
                                Sir please return my order and refund the money to me.
                                +1 photos
                                Oct 31, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                                Thanks & Regards,
                                Onlineclues Team
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                                  P
                                  Prasath Jeya
                                  from Morena, Madhya Pradesh
                                  Aug 31, 2017
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                                  Address: Virudhunagar, Tamil Nadu, 626203
                                  Website: onlineclues

                                  5 party wear simple shirts order to onlineclues the product to change totally different in colours and design so return my order
                                  Aug 31, 2017
                                  Updated by Prasath Jeya
                                  Return to my order in 5 party wear simple shirts because the totally different product

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                                    B
                                    bharti86
                                    from New Delhi, Delhi
                                    Aug 31, 2017
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                                    Address: New Delhi, Delhi, 110053
                                    Website: onlineclues.com

                                    I orders branded set of 3 premium stretchable jeans.. This product of quality bad and size and colour too different doesn't match with your shown the product.. So please return and refund my money... There is no option for return on side.
                                    +1 photos
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                                      N
                                      Naveen Kumaar 17
                                      from Chennai, Tamil Nadu
                                      Aug 30, 2017
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                                      I m chosen wrong product in online clues
                                      So i cancel the order
                                      Order i'd cin1127534
                                      +1 photos
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                                        PS Prasad
                                        from Chirala, Andhra Pradesh
                                        Aug 30, 2017
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                                        Address: Nalgonda, Andhra Pradesh, 508001
                                        Website: Online clues

                                        I orders London looks men's denim jeans..this product of quality bad and size and colour too different doesn't match with your shown the product..so please return and refund my money
                                        +1 photos
                                        Aug 30, 2017
                                        Updated by PS Prasad
                                        Please solved my problem.. I not satisfying. these product
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