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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 39

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P
Prince Sonu VD
from Ingraj Bazar, West Bengal
Aug 24, 2017
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Address: 713104
Website: Www.Onlineclues.com

Order i'd.1114985
Order date.22 aug

Rs-1099
Order - combo of 5 shirts

Reason - the shirts was different or colours.
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    Prince Sonu VD
    from Ingraj Bazar, West Bengal
    Aug 24, 2017
    Resolved
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    Resolved

    Address: 713104
    Website: [email protected]

    I just want to return my shirts... The shirts i have received that very bad.. Wrong colour and bad quality. I want to return this order worth rs.1099. The shirts is very bad quality plz return this order and refund my money. The all shirts colour was wrong. I want to return my order please return my order as fast you can. Onlineclues is a most worst company.
    Oct 5, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Aug 24, 2017
    Updated by Prince Sonu VD
    I want to return this package
    Verified Support
    Aug 31, 2017
    OnlineClues Customer Care's response
    Dear Sir,
    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
    Thanks & Regards
    Onlineclues team.
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      G
      gopal maluka
      from Gonda, Uttar Pradesh
      Aug 24, 2017
      Resolved
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      Resolved

      Address: Ajmer, Rajasthan, 305001
      Website: onlineclues.com

      Onlineclues — return my order

      Order details:
      Order id: cin1108459
      Order date: 12 august 2017
      Date of delivary: 16 august 2017
      Product name: london looks brand 5 printed cotton shirts
      Size: m
      Unit cost: 999 rupees
      Total amount: 1099 rupees

      Returned reasons:

      The product is totally different... This product is very bad quality and the shirts is very chip quality and totally rough products. Sir i am a poor boy and i am return to this product. So help me.
      Thank you
      Oct 6, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Aug 18, 2017
      Pradeep Hunagund's response
      Ordered shirts colours are different
      Aug 18, 2017
      Pradeep Hunagund's response
      Shirts colours different
      Aug 24, 2017
      Updated by gopal maluka
      Sir,

      I am purchase to London Looks Brand 5 Printed cotton shirts "M" Size on your company and The product is totally different... This product is very bad quality and The Shirts is very Chip Quality and totally Rough Products. Sir I am a poor boy and i am return to this product. So help me.
      Thank You
      Verified Support
      Aug 31, 2017
      OnlineClues Customer Care's response
      Dear Sir,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

      Thanks & Regards,
      Onlineclues Team
      The orderd shirts colour are different
      Order No. CIN1109315 London looks printed 5 shirt is totally diffrent & 1 product in damage. So i want to return this product..
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        Z
        Zainab Trunkwala
        from Panaji, Goa
        Aug 24, 2017
        Resolved
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        Resolved

        Address: Nashik, Maharashtra, 422001
        Website: Onlineclues

        Hello sir
        I want to return the jeans i hd taken from online clues. It is not at all what is shown in picture
        Also i m complaining since yesterday no one is replying.
        Also if i courier that product i am charged 500 approx
        U will have to return me the courier charge also else i will take action
        Also revert me through any communication else i will take strict action
        Oct 22, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Aug 31, 2017
        OnlineClues Customer Care's response
        Dear sir,
        We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
        Thanks & Regards
        Onlineclues Team
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          S
          sjwid
          from Mumbai, Maharashtra
          Aug 23, 2017
          Resolved
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          Resolved

          Address: 400064
          Website: onlineclues.com

          I ordered london looks men's 10 round neck cotton printed t-shirts with order no cin1116458 and tracking code[protected] worth 1399/- including 100/- for delivery on 17th august 2017 and it was delivered to me on 23rd august 2017. But the design and colour of the t-shirts is completely different from the preveiw i was shown on the website while ordering the product and also is quality is inferior. Their support staff is also not responding and they give only one weeks time for return. Please help!!
          +1 photos
          Oct 4, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
          Thanks & Regards
          Onlineclues Team
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            D
            Dhanish Murjia
            from Bengaluru, Karnataka
            Aug 23, 2017
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            Address: Bangalore, Karnataka

            My order shirt is not good and colour also change so I am not interested to keep that.
            +1 photos
            Aug 23, 2017
            Updated by Dhanish Murjia
            My shirt is not good damage and colour change also so I am not like to keep that.
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              A
              amara007
              from Hyderabad, Telangana
              Aug 23, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560002

              Dear sir/madam,

              I ordered for london looks men's 5 cotton casual slim-fit solid shirts!
              Size: l.in the picture it shows purple, black, blue etc. But i got completely different colours shirts like white, red, orange etc. And the quality of the cloths in picture it shows every nice and which i got is very low quality one. Hence i request you to cancel my order and pay my money back. I dont want your another order london looks brand men's 4 combo of skinny-fit denim jeans size: 32. I got cheated once and i am not going to happen it to me again. So please cancel my both orders and pay my hard earned money back.

              When order is not delivered your executives trying to call me and when i have issues no one picking up my call so please reply to this email.

              Thanks

              Amar
              [protected]
              +4 photos
              Oct 5, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                R
                Rakesh Satish Sahu
                from Jawad, Madhya Pradesh
                Aug 23, 2017
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                Address: CIN1106009

                Wrong products delivery my order mujhe psnd nhi hi aa shart jo my order kiya th oo nhi hi or mere paise wps kro jldi se
                +2 photos
                Aug 23, 2017
                Updated by Rakesh Satish Sahu
                Wrong products
                Aug 23, 2017
                Updated by Rakesh Satish Sahu
                My Order Wrong products delivery refund my money
                Aug 23, 2017
                Updated by Rakesh Satish Sahu
                Onlineclues — shirts...5
                Ni Nik Gala on Aug 16, 2017
                Product are not same... Pls return the prodect. Pic me tha waisa nahi aya.. Mene apse pahele he confirm kiya tha.. Apne kaha jaisa hai waisa he ayega.. Ager nahi aya to return ho jayega.. Pls ise return kar dijye.. Muje clothes bhe pasand nahi aya.. Jaisa dikya waist nahi hai.. Pls jaldi se jald maga lijiye muje aisa clothes nahi cahiye bahud chif hai ye cloth. Jaisa ho waise pic daliye...
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                  S
                  Simbu1478
                  from Coimbatore, Tamil Nadu
                  Aug 23, 2017
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                  Address: Coimbatore, Tamil Nadu, 641004

                  Sir I want to Return the goods send the details and refund the amount . T shirt fitting is not correct and not matching I booked XL size not fit so return the t shirt .
                  Accno.[protected]
                  Silambarasan.k
                  Bob peelamedu
                  Ifsc BARB0PEELAM
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                    M
                    Mahenar
                    from Coonoor, Tamil Nadu
                    Aug 23, 2017
                    Resolved
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                    Resolved

                    My order id:cin1112396
                    I have ordered for a pack of five shirts of size s but received size m and the colour pattern is also different from what i ordered. I want to replace it. I request you to make arrangements for replacement.
                    Thank you
                    +1 photos
                    Sep 4, 2017
                    Complaint marked as Resolved 
                    Amount refunded. Contacted through email [email protected]
                    Aug 24, 2017
                    Updated by Mahenar
                    My order

                    Verified Support
                    Sep 16, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Your Refund is Already done. Please check your bank Transaction details.
                    Thanks & Regards,
                    Onlineclues Team
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                      M
                      Manish_Vinay
                      from Allahabad, Uttar Pradesh
                      Aug 22, 2017
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                      Address: Lucknow, Uttar Pradesh, 226010
                      Website: Online clues

                      Have received wrong product...
                      1. wrong size
                      2. wrong color
                      3. wrong material

                      Name - Vinay Kumar
                      55, Eldeco Green Gomti Nagar, Near Fun Cinema, Lucknow, Uttar Pradesh, IN-226010
                      Mobile No- [protected]
                      Invoice no- SI 00029967
                      Order id- CIN1116560

                      please refund my money
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                        E
                        Esmayel
                        from Tumkur, Karnataka
                        Aug 21, 2017
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                        Website: Online clues.com

                        We had ordered london look branded shirt for rps 1000 we have got 100 rps shirts the ordered shirts are totally different in colour and size and quality showed pics of other design and sent us other cheap material so kindly request you to get money back as we are not satisfied
                        Aug 21, 2017
                        Updated by Esmayel
                        We have ordered 5 shirt of rps 1000 brand London brand but have received other product which is cheap material so please help us to return our money our mob no is [protected]
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                          S
                          SA LA VU
                          from Mysore, Karnataka
                          Aug 21, 2017
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                          I have purchased one of your item. Today I got the product which one is not expected. I have to return the product and refund my money. Please co-operate with me.
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                            V
                            Vy yadav
                            from Jaipur, Rajasthan
                            Aug 21, 2017
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                            I ordered 5 printed shirts from onlineclues but the product is bad, colour not match, I ordered S size but they deliver M size
                            I want to return & want my money back
                            Colour different
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                              U
                              from Allahabad, Uttar Pradesh
                              Aug 21, 2017
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                              Address: Varanasi, Uttar Pradesh, 221002
                              Website: WWW.ONLINECLUES.COM

                              Shirt is very bad. I return it.shirt is low category. I see shirt is very bad all thik is very poor.I return my money.
                              My order number is CIN1112026
                              My mob number is [protected]
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                                M
                                Madkatak
                                from Chirala, Andhra Pradesh
                                Aug 20, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500072
                                Website: Online clues.com

                                Hi this is madhu 4days ago i complained against my order on onlineclues.com but there no reply to me at least understand customer concern this is not the way to help to customer can u please review my complaint i ordered london looks shirts 5 pcs rs1099 (999+dc-99) orderno-cin1107491 date 09 august 2017 recieved via delhivery on 15 august2017 but that product was totally took different which shown on site and that is very cheap quality thank you
                                Sep 25, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Aug 14, 2017
                                sunandareddy aarthi's response
                                This product is different from..what I order...quality is also not good.model also different...please make confirm of the customer order then deliver properly
                                Aug 20, 2017
                                Velan Velan's response
                                I want return it
                                Aug 20, 2017
                                Velan Velan's response
                                Within one week
                                Aug 20, 2017
                                Velan Velan's response
                                Within one week
                                Verified Support
                                Aug 21, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                                Thanks & Regards
                                Onlineclues Team
                                I had ordered some different colour such as black, red, blue etc but I had received some other colours and also the quality of shirt is not good I am dissatisfied by your product so return it and I want my cash rs.1099

                                product - Comment #2824306 - Image #0
                                I have some other colours but I was received all the 5 shirts in some other colours and the quality of shirt is not good iam not satisfied for your product so I return this

                                product - Comment #2824308 - Image #0
                                Order id-1104900
                                Order date[protected]
                                Date of delivery[protected]
                                Product name-London looks women's 3 skinny-Fit Mid Rose Denim Jean's
                                Size-28
                                Address-Lancer line, near Wesley woman's degree college, railway quarters -612, secunderabad, Andhrapradesh
                                Well its 6 days before I have complained about onlineclue product ..still there is no apology or replacing process... So mean.. They cares of their business not of customers .. Give my money back now I don't want to replace product from because I got it what a worst quality you serves.
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                                  S
                                  Sonika singhal
                                  from Delhi, Delhi
                                  Aug 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  I have ordered a combo of 3 london dream jeans but it is nt of proper size so i want to return that jeans and want my money back and its quality is also not very fine it consists of three combo i. E. Black, blue and in dark blue colour of denim.
                                  Soo, i just want to return those jeans as it is not suitabl and also not very comfortable so please as soon as return my money back
                                  Sep 21, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Aug 12, 2017
                                  Rútík Pætél's response
                                  how many days in return to order
                                  Aug 20, 2017
                                  Updated by Sonika singhal
                                  Please return my money back
                                  Verified Support
                                  Aug 21, 2017
                                  OnlineClues Customer Care's response
                                  Hello, Greetings from OnlineClues!
                                  We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                  Thanks & Regards,
                                  Onlineclues Team
                                  અમે મગાવેલ પમાણે ઓડ્રર મળયો નથી
                                  not order to deliverdu
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                                    S
                                    Sandeep divekar
                                    from Indore, Madhya Pradesh
                                    Aug 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: 06
                                    Website: I ordered 5 london looks shirts.. But when i open it the product is not same as i ordered and colour

                                    I ordered 5 london looks shirts.. But when i open it the product is not same as i ordered and colour also different.. And unable to call them it's always giving a busy tone.. So pls i request you to help me to return my product and get my money back.. It is just a very bad site and don't use this site to buy any type of product. My contact number is [protected]
                                    Sep 23, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Aug 20, 2017
                                    Updated by Sandeep divekar
                                    I ordered 5 london looks shirts.. But when i open it the product is not same as i ordered and colour also different.. And unable to call them it's always giving a busy tone.. So pls i request you to help me to return my product and get my money back.. It is just a very bad site and don't use this site to buy any type of product. My contact number is[protected]
                                    Verified Support
                                    Aug 21, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Thanks & Regards,
                                    Onlineclues Team
                                    Sir/madam,

                                    Jo maine shirt order kiye the o mujhe mile he nahi uski jagah dusre he mile. Jo photo me dikhaye gaye the wishe mile nahi
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                                      C
                                      Chandu.
                                      from Bengaluru, Karnataka
                                      Aug 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: 125005
                                      Website: onlineclues.com

                                      London look pack of 5 shirts which are entirely diifferent so that i should return them. I need the refund for this i paid 1099 with delivery charges. Its totally a fraud thing that has happened. Ordered from no.[protected] please call me to[protected]. I have reported this and they have complain no.88420 but no response to that. Order id 06aczfas149h1zf
                                      +1 photos
                                      Sep 23, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Aug 19, 2017
                                      Updated by Chandu.
                                      [protected] NOT IN USE PLEASE CONTACT WITH [protected]
                                      Verified Support
                                      Aug 21, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Thanks & Regards,
                                      Onlineclues Team
                                      I want to return my Invoice no. SI 00027747 Date on 17 August 2017.
                                      Please tell me ur fast Return processure.

                                      shirts are of entirely different colours - Comment #2824288 - Image #0
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                                        C
                                        from Kolkata, West Bengal
                                        Aug 18, 2017
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                                        Address: Kolkata, West Bengal, 700017
                                        Website: [email protected]

                                        Hi,

                                        . I have received a 5 shirts combo product from you on[protected]. But you have supplied different product from the product specifications given on the website and one of them is totally defective. So I want to return the same ... Kindly solve the problem asap...
                                        +1 photos
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