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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 41

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आकाश सोनवणे
from Bhusawal, Maharashtra
Aug 11, 2017
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Address: Nashik, Maharashtra, 423206
Website: www.onlineclues.com

Sir...mere ko tumhara order pasand nahi aya to plz apka order return le lo plz mujhe wo product mujhe pasand nahi ayya...plz understand me plz mujhko ye pasand nahi aaya isliye mujhe order return karne ka hai...isliye mera order return kar lo...mere shirts ka colour jo mangaya ta wo sab galat aa gaye hai isliye please ordee return kar Lo...plz...
+1 photos
Aug 11, 2017
Updated by आकाश सोनवणे
Please sir mujhe tumhara order pasand nahi aaya isliye mujhe return karne ka hai...isliye wo order return kar lo
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    G
    Govind shivaji Pawar
    from Delhi, Delhi
    Aug 10, 2017
    Resolved
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    Resolved

    Address: 411035
    Website: onlineclues.com

    I order the shirts which is of set of 5 and. Their price is 1099. Size is also different colors are very bad. And quality i can't say anything good about that product please take it return back and refund me and don't have any medium to call you so please contact me for next process i have to return this product and need refund.
    My email id is
    [protected]@gmail.com
    And contact no. is [protected]
    Order no is cin1102039
    +1 photos
    Sep 30, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Thanks & Regards,
    Onlineclues Team
    I placed order on Jul 19. 2017 but till now i have not got any information about my order i d CIN088765.
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      G
      Govind shivaji Pawar
      from Delhi, Delhi
      Aug 10, 2017
      Resolved
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      Resolved

      Address: 411035
      Website: www.onlineclues.com

      Mo. No.[protected]....
      Email - [protected]@gmail.com

      Two shirts are right... Black and sky blue...
      But other shirts are wrong colours shirt's... So please give me my own color shirt... I ordered!! Please don't mistake again... We have belief in your onlineclues.com organization... What i ordered and what come back..!!!. Its not good for organization.. Thats faith will be overed... I respect ur company... So take it serious and send my own ordered shirts!!... Thank u...
      +1 photos
      Aug 13, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

      Thanks & Regards,
      Onlineclues team
      Verified Support
      Aug 21, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

      Thanks & Regards,
      Onlineclues Team
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        J
        j143itu
        from Surat, Gujarat
        Aug 9, 2017
        Resolved
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        Resolved

        Address: 395002

        Onlineclues — return my order

        Jitu nahak on aug 8, 2017 submit a complaint
        Order details:

        Order id: cin1102010
        Order date: aug 02, 2017
        Date of delivary: aug 08, 2017
        Product name: combo of 05 cotton london looks shirts
        Unit cost:999 rupees (100 extra for shipping)
        Total amount: 1099 rupees

        Returned reasons:

        Product is totally different in colour or design from the show in image of your site.
        Many shirt are damage.
        I also did not receive any separate invoice...
        Sep 11, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2017
        OnlineClues Customer Care's response
        Dear customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

        Thanks & Regards
        Onlineclues team
        Hansraj mourya
        Unitch engineerig co.
        Plot no.413 phase 1 panchkula
        Ind area
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          R
          Rohan virat
          from Tumkur, Karnataka
          Aug 8, 2017
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          Address: 571101

          Sir I am from bannur, Mysore district Karnataka .I am order the london looks branded 5 printed cotton shirts is missing what can I do .I am already pay the money .how can I get refund or return.what is the procedure for refund or return..please solve my problems.this is very bad .please help to refund or return for this product ...
          Aug 08, 2017
          Updated by Rohan virat
          Missing product

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            S
            saifshahid
            from Raha, Assam
            Aug 8, 2017
            Resolved
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            Resolved

            Address: Patna, Bihar
            Website: onlineclues

            The product has poor quality of cloth and the company has send wrong product. The colour of product also changed. Size of the product is larger. Its quality is no good as i have paid for it. It looks attractive on internet but in reality it is so bad. I have ordered blue, white and yellow. But it is red white and yellow. I want to return it anyway. So please return my product. I don't want it.
            +1 photos
            Sep 11, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Aug 10, 2017
            OnlineClues Customer Care's response
            Dear customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

            Thanks & Regards
            Onlineclues team
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              S
              Sukendra Tiwari
              from Haldwani, Uttarakhand
              Aug 8, 2017
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              Address: Jhansi, Uttar Pradesh, CIN1106755

              I want to cancel my order mistake se ho gya
              +1 photos
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                S
                Sowmiyasowmi
                from Chennai, Tamil Nadu
                Aug 8, 2017
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                Address: 641605

                My order i'd is cin1106697. Immediately i want to cancel my order. I was ordered wrongly
                +1 photos
                My products is London looks men, s standards demin fit-jeans please return my products tjanks

                want to cancel my order - order id cin1106697 - Comment #2812609 - Image #0
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                  S
                  shaikh m s
                  from Pune, Maharashtra
                  Aug 8, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125005
                  Website: www.onlineclues.com

                  Invoice no : si 00021495
                  Order no : cin 1101744
                  Order date: 04/08/2017
                  Date of delivary: 07/08/2017
                  Product name:london looks branded 5 printed cotton shirts.
                  Size:l
                  Unit cost: 999rupees (100 extra for shipping)
                  Total amount: 1099 rupees

                  Returned reasons: we are received your product on 07/08/2017 but this product is different from shows images and colour is not good so we ae request you to kindly refund our payment. And take back your product. And we are request you to kindly reply our mail...
                  Sep 12, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Jul 29, 2017
                  Dharmender Naraiya's response
                  Not Same product
                  My money back
                  Please
                  Jul 29, 2017
                  Dharmender Naraiya's response
                  Not same product
                  Verified Support
                  Aug 10, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
                  Please
                  Return my shipment
                  Order number CIN1094156
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                    G
                    Gurd555
                    from Gurgaon, Haryana
                    Aug 8, 2017
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 125005
                    Website: www.onlineclues.com

                    I ordered combo of 5 shirts from online clues. I received product on saturday 05/08/2017. But when i opened the product i was shocked. The product was totally different shown in description on website of online clues the quality of shirts is very worst and poor. I did not expect this type of service from this company. I think this company is just doing scam with innocent people and making money by doing fraud product. Please look on this matter and do needful.
                    Sep 17, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2017
                    OnlineClues Customer Care's response
                    Dear Coustomer,

                    Greetings from OnlineClues!
                    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Or provide us the picture of the packet that you received

                    Onlineclues Team
                    Register no- [protected]
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                      K
                      krishna halder
                      from Bengaluru, Karnataka
                      Aug 7, 2017
                      Resolved
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                      Resolved

                      Address: 5656
                      Website: onlinecluse

                      Have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem
                      Sep 30, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Aug 07, 2017
                      Updated by krishna halder
                      Hi sir i return my product i buy from your side . and i i return my fund
                      Verified Support
                      Aug 10, 2017
                      OnlineClues Customer Care's response
                      Dear customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                      Thanks & Regards
                      Onlineclues team
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                        S
                        Swapnil Akkar
                        from Pune, Maharashtra
                        Aug 7, 2017
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                        Address: 411061
                        Website: Onlineclues.com

                        I had order a THREE BARANDED jeans in 1199 Rs at 29 july.today i have received it product is not that i had orderd.size is different.i want to return it..

                        ORDER NO:CIN1099001
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                          V
                          Vikas vashisth
                          from Ahmedabad, Gujarat
                          Aug 6, 2017
                          Resolved
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                          Resolved

                          Website: www.onlineclues.com

                          I want to return my product..... Because of its not what they show.. There is a white shirt online but its acually cream.. And same as other... Its not less than cheating the customer by showing something else and selling something else and the size l. Looks like size xl... Quality also the same... I been shopping online since a long time... Such a deal happen 1st time to me.. Very disappointed.. Really first and the worst experience on online shopping. This also effect other online shops also people losese faith by such experience..
                          Sep 11, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Aug 07, 2017
                          Sreenu Subbareddy's response
                          999 rupes Tshorts
                          Aug 07, 2017
                          Sreenu Subbareddy's response
                          Please return my money
                          Verified Support
                          Aug 10, 2017
                          OnlineClues Customer Care's response
                          Dear customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                          Thanks & Regards
                          Onlineclues team
                          Aug 12, 2017
                          Updated by Vikas vashisth
                          Its 6 days after complain and still the same .. Why you open shop like this 1st you cheats and then ignores the complain..i[censored] can't serve the customer then close the stuff down
                          Please return product and refund my money
                          Rajesh [protected]
                          This product is very bad quality
                          Order Id no[protected]
                          Sku code LL5Polo 6 S
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                            S
                            shankar rajaram Jangam
                            from Ichalkaranji, Maharashtra
                            Aug 6, 2017
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                            Address: Pune, Maharashtra
                            Website: [email protected]

                            Shirt is very poor quality and the deferred collar ...
                            +1 photos
                            My order Order ID-CIN1096713 Order date- Jul 27, 2017 I want to return my order because shirt colur is very different
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                              P
                              PK kirde
                              from Morjim, Goa
                              Aug 6, 2017
                              Resolved
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                              Resolved

                              I order the shirts which is of set of 5 and. Their price is 1099. Size is also different colors are very bad. And quality i can't say anything good about that product please take it return back and refund me.
                              I was trying to call on the customer are no which given by you on some one complaint they all are not reachable some are switch off and i don't have any medium to call you so please contact me for next process i have to return this product and need refund.
                              My email id is
                              Pankajkumar [protected]@gmail.com
                              And contact no is [protected].
                              Order no is cin1101436
                              Sep 24, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2017
                              OnlineClues Customer Care's response
                              Dear customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                              Thanks & Regards
                              Onlineclues team
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                                G
                                Ganesh Bingi
                                from Vijayawada, Andhra Pradesh
                                Aug 5, 2017
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                                Address: 506002
                                Website: Online clues

                                Ninu shirts book chesa andulo vere colour unde vachinave vere Colour shirts immediately call me now [protected]
                                +1 photos
                                Aug 05, 2017
                                Updated by Ganesh Bingi
                                Naku haa photo lo unna colours shirts rale vere Colour shirts vachaye avee very bad colour shirts
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                                  D
                                  Ditij
                                  from Surat, Gujarat
                                  Aug 4, 2017
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                                  Address: Surat, Gujarat, 395010
                                  Website: www.onlineclues.com

                                  It's size very big and i see the colour it is good but delivery time come a different colour and a weak clothes so I return my shopping.
                                  +1 photos
                                  Aug 04, 2017
                                  Updated by Ditij
                                  I want to return

                                  The product is not matching what I saw on the site before. Colour is not matching. I want to change this product & refund my money back.
                                  Product (shirts) is totally different in design from the show in image of your site.
                                  Many t-shirt are plain.
                                  I also did not receive any separate invoice...
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                                    N
                                    Neel mulam
                                    from Mumbai, Maharashtra
                                    Aug 3, 2017
                                    Resolved
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                                    Resolved

                                    Address: 401107
                                    Website: Onlineclues.com

                                    Order details:
                                    Invoice no. Si 000 17632
                                    Order id: cin1095961
                                    Order date: 27 july, 2017
                                    Date of delivery: august 2, 2017
                                    Product name: combo of 5 cotton stylish shirts

                                    Unit cost:999 rupees (100 extra for shipping)
                                    Total amount: 1099 rupees

                                    Returned reasons:

                                    Product of shirts is totally different in design from the show in image of your site.

                                    You sent a different shirts. Please change it or return my pay.
                                    Sep 17, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Aug 03, 2017
                                    Updated by Neel mulam
                                    This is invoice of my order.

                                    Verified Support
                                    Aug 10, 2017
                                    OnlineClues Customer Care's response
                                    Dear customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                                    Thanks & Regards
                                    Onlineclues team
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                                      A
                                      Adupare@1
                                      from Mumbai, Maharashtra
                                      Aug 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nagpur, Maharashtra, 440024

                                      I ordered 5 set of t shirt of costing rs.1099
                                      I didn't received the expected garments and dont like it also.
                                      It is not tje same as i ordered.
                                      Quality of shirt is also not acceptable.
                                      So i wish to returns as soon as possible (Before date of return n replacement)
                                      Order id : cin1094444
                                      Ordered date :25th july 2017
                                      Delivery date : 1 aug 2017
                                      So kindly take back your product n refund my paid amount
                                      Sep 24, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2017
                                      OnlineClues Customer Care's response
                                      Dear customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                                      Thanks & Regards
                                      Onlineclues team
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                                        R
                                        Rajnar
                                        from Madanapalle, Andhra Pradesh
                                        Aug 3, 2017
                                        Resolved
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                                        Resolved

                                        Address: Nilgiris, Tamil Nadu, 643202

                                        Sir,
                                        I ordered for londonlooks shirt combo of 5 of size m but received xxl through shippers address spark international oppoite holy hospital tosham road hisar haryana-125001. I have registered a complaint for replacement. My order no:1053214 and complaint no:42864. I have returned the parcel to above shippers address. Kindly arrange for replacement.
                                        Aug 14, 2017
                                        Complaint marked as Resolved 
                                        Amount refunded. Contacted through e-mail [email protected]
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Aug 03, 2017
                                        Updated by Rajnar
                                        Courier bill

                                        Verified Support
                                        Aug 10, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                                        Thanks & Regards
                                        Onlineclues Team
                                        Aug 11, 2017
                                        Updated by Rajnar
                                        Bank account details
                                        RAJESH N
                                        SB A/C NO:[protected]
                                        CANARA BANK
                                        YELLANALLI BRANCH
                                        THE NILGIRIS
                                        TAMILNADU
                                        IFSC:CNRB0001235
                                        Verified Support
                                        Aug 21, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Thanks & Regards,
                                        Onlineclues Team
                                        Product is different which I was ordered quality is not better of shirt delivery date is 29/07/2017

                                        Order I'd 258657
                                        Invoice number HAL[protected]

                                        I would like to cancel my product/order
                                        Please do need full.
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