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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 49

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J
jasmal
from Bengaluru, Karnataka
Jul 1, 2017
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Address: Bangalore, Karnataka, 560051
Website: onlineclues

ORDER NO. CIN1048827

SUB: RETURN THE PRODUCT.
REASON: The product delivered is not as per the specification, material and color offered in the onlineclues website. More over the product delivered too late and couldn't fulfill the intended interest.

Thanking You
Jasmal
[protected]
+2 photos
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    V
    Viplab
    from Guskhara, West Bengal
    Jul 3, 2017
    Resolved
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    Resolved

    Address: 755019
    Website: Onlineclues.com

    AWB Number[protected]
    Order No-CIN1055127
    Item price 999+100delhivery charge total1099
    Paid Rs1100
    Order placed on 24Jun
    Order received on 29 Jun
    Product is totally different what shown in the image.product size is different and low quality cloth.totally wrost product.the shirts are totally different which I ordered.they are looking very nice but when i opened packet i can't believ its wrong one.so please refund my money.
    Sep 2, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    Your Refund is Already done. Please check your bank Transaction details.
    Thanks & Regards,
    Onlineclues Team
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      R
      Rashidul Haque
      from Duliagaon, Assam
      Jun 29, 2017
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      Address: Sonitpur, Assam, 784025
      Website: Onlineclues

      I ordered London looks branded 5 printed cotton shirts but these shirts quality is very poor, and different color.
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        A
        ajay keshyap
        from Lucknow, Uttar Pradesh
        Jun 29, 2017
        Resolved
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        Resolved

        Address: Bareilly, Uttar Pradesh, 243002
        Website: www onlineclues.com

        Yeh product bilkul acha ni yeh shirt mujhe ni chiye please bapis le lo ap mere address pr a ke bapis ke jao plz or jo show kiya uske apposite h ao mericimpline zrur suno yeh priduct bilkul acha ni h

        Address - rohilkhand college medical hospital nurning hostel no 2

        My contact no [protected] city breailly
        +2 photos
        Aug 28, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Jun 29, 2017
        Shehin Malik's response
        I called there contact number but not responding. There is no return address or option but they said that it can return with 7 days.
        Jun 29, 2017
        Shehin Malik's response
        The received shirt is of low quality and completely different
        Jun 29, 2017
        Updated by ajay keshyap
        Please mujhe yeh cotton shirtni chiye ap bapis le liye mujhe mere pesse bapis kr do please jesa ap logo ne show ki thi shirt bilkul uske posited h please ap mere address pr akr k shirt le jae jaldi
        Mujhe bilkul psand ni aya online shopping bilkul achi ni h ap please is product bapis le lo
        Address- rohilkhand college medical hospital breailly
        My contact no [protected]
        Amount -1099
        Jun 29, 2017
        Updated by ajay keshyap
        Yeh product bilkul acha ni h london cotton men shirt
        Jun 29, 2017
        Updated by ajay keshyap
        Please ap apna product jldi le jae m ab kbhi ni mgbaugi
        Verified Support
        Jul 27, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues team
        I order this and received completely different from picture shown. There is no return address or option. Please help me return the product and my 1099 rs back.

        London look men 5 cotton casual slim fit solid shirt - Comment #2775219 - Image #0
        London look men 5 cotton casual slim fit solid shirt - Comment #2775219 - Image #1
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          S
          Sahil Pahuja
          from Mumbai, Maharashtra
          Jun 29, 2017
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          Address: 421001

          I ordered the London looks men's T-SHIRTS but it was wrong size I select the size XL but I want XXL size
          Jun 29, 2017
          Updated by Sahil Pahuja
          I ordered the London looks men's T-SHIRTS that XL Size but I want XXL size

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            Rushel Sharma
            from Duliagaon, Assam
            Jun 29, 2017
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            Address: Imphal East, Manipur, 795001

            This goods are not maintaince in quality and it can't be return and this company are fault in customer
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              A
              Aditya Sulakhe
              from Mysore, Karnataka
              Jun 29, 2017
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              Address: Bijapur, Karnataka, 586209
              Website: Onlineclues.com

              Product (t-shirts) is totally different in design from the show in image of your site.
              Many t-shirt are plain.
              I also did not receive any separat
              Jun 29, 2017
              Updated by Aditya Sulakhe
              This product is different from any colour and design
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                G
                Gohel Vishal
                from Bardoli, Gujarat
                Jun 29, 2017
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                Address: Rajkot, Gujarat, 360002
                Website: Online cluse

                I didn't like this colour is change
                Jun 29, 2017
                Updated by Gohel Vishal
                FAQ colour
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                  S
                  sanjunair
                  from Delhi, Delhi
                  Jun 29, 2017
                  Resolved
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                  Resolved

                  Address: Dakshina Kannada, Karnataka, 575001
                  Website: www.onlineclues.com

                  Order id:[protected] CIB: 393187
                  Order date: march 17, 2016
                  Date of delivary: march 26, 2016
                  Product name: combo of 3 cotton stylish shirts
                  size: L
                  Unit cost: 750 rupees (100 extra for shipping)
                  Total amount: 850 rupees

                  Returned reasons:
                  I try to contact them many time.. they are not answering the call...
                  Product is totally different in design from the show in image of your site.
                  I also did not receive any separate invoice...Please Return the product and give me refund... there are many customer facing the problem with this kinda cheating... shirts are like somebody learned stitching...
                  Aug 27, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Jul 02, 2017
                  Updated by sanjunair
                  Till now nobody contacted me.. I want my money back. Please do the needful. I really lost my hope. They are cheating again and again.

                  Order ID: [protected]
                  Phone/Mobile Number: [protected]

                  Order id:[protected] CIB: 393187
                  Order date: march 17, 2016
                  Date of delivary: march 26, 2016
                  Product name: combo of 3 cotton stylish shirts
                  size: L
                  Unit cost: 750 rupees (100 extra for shipping)
                  Total amount: 850 rupees
                  Jul 03, 2017
                  Updated by sanjunair
                  I got call from [protected]... the lady asking my bank details and validity n all.. its a fake call regarding onlineclues.. they are trying to cheat again and again... i want to know why this much cheating is happening ??
                  no one bothered huh? i need justice... i need my money back..
                  Verified Support
                  Jul 27, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,

                  This product is not related to us Please check the company name on the courier packet.

                  Onlineclues team.
                  I recd the product. But which I order that I not recd the product so I want to return my product. Supplied Product significantly different from the Product’s specifications given on the Website.i jst want do as needful asap. I return my money
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                    S
                    Satyanarayan Prajapat
                    from Pune, Maharashtra
                    Jun 28, 2017
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                    Address: Pune, Maharashtra, 411046

                    Namste ji aap ka jo ye products ha esme colour version ha or jo aapne photos upload ki thi wo ye products nahi ha, aap ka ye products bhut ho kharb ha, sab shirt ka colour gaya huwa ha, or ye saiz bhi mere ko nahi aa rha ha aap ka l saiz baki l saiz se alag ha karpya aap apna product return let nahi lo online shopping se viswas utha aayega thanks
                    Jun 28, 2017
                    Updated by Satyanarayan Prajapat
                    Am not setisfaed this products please take u return your products, all shirt is colour version, and size
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                      K
                      Kanhaiya Kahar
                      from Mumbai, Maharashtra
                      Jun 28, 2017
                      Resolved
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                      Resolved

                      Address: Hisar, Haryana, 125005
                      Website: onlinecluse

                      Order details:

                      Order id: oid23895
                      Order date: march 18, 2016
                      Date of delivary: march 26, 2016
                      Product name: combo of 5 cotton branded slim fit shirts
                      Ize:m
                      Unit cost:999 rupees (100 extra for shipping)
                      Total amount: 1099 rupees

                      Returned reasons:

                      Product (Shirts) is totally different in design & colour from the show in image of your site.

                      I also did not receive any separate invoice...
                      +1 photos
                      Sep 2, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Jun 29, 2017
                      Gohel Vishal's response
                      Jis colour ke shirt ka order diya tha vo shirt ka colour nahi aya colour change ho Gaya to shirt return Karna he

                      Jun 29, 2017
                      Gohel Vishal's response
                      Shirt return kar lo
                      Verified Support
                      Jul 27, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues team
                      Shirts colour change than

                      Product (Shirts) is totally different in design & colour from the show in image of your site. - Comment #2772851 - Image #0
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                        J
                        Jaggi Bhathal
                        from Jagraon, Punjab
                        Jun 28, 2017
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                        Address: Hisar, Haryana, 148104
                        Website: Online clues.com

                        Order i'd cin1055121. Order date[protected]. Delivery date[protected]. Product name - combo of 3 london look jeans. Unit cost - 1099 rupees (100 extra for shipping) total amount - 1199 rupees
                        Jun 28, 2017
                        Updated by Jaggi Bhathal
                        Product (jeans ) are totaly differnt in design from the show in image of your site.
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                          S
                          Savvaher
                          from Bengaluru, Karnataka
                          Jun 28, 2017
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                          Address: Dharwad, Karnataka, 580024
                          Website: Onlineclues.com

                          My older small size your older bing size this item replacement
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                            S
                            sumesh12
                            from Bengaluru, Karnataka
                            Jun 28, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600113

                            I want to returm my shirts since all my 5 shirts are damaged piece and quality is too worst, kindly refund my money and take order back

                            Order no CIN1049184
                            Email : s.[protected]@gmail.com
                            mobile : [protected]
                            Jun 28, 2017
                            Complaint marked as Resolved 
                            I ordered 5 combo shirts all are damaged piece and quality too worst, kindly take order back and refund my money Order no CIN1049184 Email : [email protected] mobile : 9600528508
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                              D
                              dipu roy
                              Jun 27, 2017
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700141

                              My shirt size are so short, so i would return this product. The product size is so different, the return policy is so of 7 days. Please do the favor and solve my problem. I tried more 20 times on the phone number mentioned but there is no response... I am change the shirt and size so large. So i am request my order shirt to retern and change to large size... Please help us..
                              Aug 28, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2017
                              OnlineClues Customer Care's response
                              Dear Sir,

                              This product is not related to us Please check the company name on the courier packet.
                              Onlineclues Team
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                                S
                                Sandipagu Vinod
                                from Guntur, Andhra Pradesh
                                Jun 27, 2017
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                                Address: Guntur, Andhra Pradesh, 522002
                                Website: [email protected]

                                I have ordered 3 Denim jeans. but quality &size verry bad.colour is verry poor.I think this is not a jeans cloth. cheap cloth. please refund my money and i have return my order.Please help me
                                +1 photos
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                                  B
                                  BALJEET KAKKAR
                                  from Bengaluru, Karnataka
                                  Jun 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: Sangrur, Punjab, 148033

                                  R/ sir

                                  My self baljeet singh from moonak (P. B). I have ordered londen looks mes`s 5 checked coton shirts of rs 1099 and my ordered no is cin1052253. But i am not satisfied with the product. Because the quality with the product is not good and diffrent colours for shirts. Thus i request you to refund my money back and take your product back.

                                  Thanks
                                  Regards
                                  Baljeet singh
                                  Contect no - [protected], [protected]
                                  Sep 3, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    S
                                    Sachin Ramchandra
                                    from Bengaluru, Karnataka
                                    Jun 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 575001
                                    Website: opp:holly hospital, thosham road, hissar, hariyana

                                    Dear sir, i am sajith. I baught product from www.onlineclues.com. my Id[protected]. CIB 393187. I ordered 3 branded shirts. As the company put pics on web. Bt when I received my product t-shirts are vry cheap quality and non branded company. Even its size is different. I want to return product. And want my money back Bt company isnt responding me. I mail to company even I call on their customers care no also. Bt I am nt getting any support from company. Plz help me. We are poor people. Dont leave this...
                                    +1 photos
                                    Aug 27, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 27, 2017
                                    OnlineClues Customer Care's response
                                    Dear sir,

                                    This product is not related to us Please check the company name on the courier packet.

                                    Onlineclues team.
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                                      R
                                      from Chennai, Tamil Nadu
                                      Jun 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600015
                                      Website: www.onlineclues.com

                                      Hi,

                                      I bought few times dress in onlineclues but now i'm totally upset and why does again purchase in onlineclues.? I feel now because i very bad quality cloth and different size received. I cant get it to contact and support team online.

                                      I received sms from balajienterprises shipment with awb number[protected] & order no cib395847

                                      It's totally cheating and please refund amounts or replace order
                                      Aug 22, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Jun 19, 2017
                                      Mohammed Shabnam's response
                                      I don't want dz product I want to exchange another 1
                                      Verified Support
                                      Jul 12, 2017
                                      OnlineClues Customer Care's response
                                      Hello Customer,
                                      Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                      Please check properly from where do you order this product as it is not our shipment

                                      Our shipment is spark international.
                                      Thanks
                                      OnlineClues Team
                                      I want to exchange I don't want dz product
                                      Sorry, I cant accept to this because i would tried few times purchase in onlineclues but now i'm very disappointed bought for dresses in onlineclues. Its cost and i'm not get it free to there. Please if you can able call to me no at +91 [protected]

                                      i received few shirts are all to different size and materials and very bad qualities to all. Then i can't wear all dresses. totally its worthless and through in dustbin yet i think .

                                      Please dont do this again to others. money its very tough earning important and
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                                        Ravi Krishnappa
                                        from Belgaum, Karnataka
                                        Jun 26, 2017
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                                        Address: Hisar, Haryana, 560056
                                        Website: onlineclues.com

                                        I ordered London look shirts and I received 23rd June 2017 different shirts than what company shown in advertising and also shirts got damaged and from three days iam trying to contact by phone and also made complaint but still I didn't get any response please help me.
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