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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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Clothing, Shoes & Accessories

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OnlineClues reviews & complaints page 50

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Address: Bangalore, Karnataka, 560056

Website: Onlineclues

Order i'd : cin1051937
Product name : london looks branded 5 printed cotten shifts
Size : m
Sku code : ll 5s_print 2
Date of believed : 26/06/2017
Order price : 999
Delevery charge : 100
Total amount : 1099

But the product is totally different from online product and quelity is bad and size is also big so plz collect the product and refund the amount

+1 photos

Sep 2, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

View replies

N

Naresh Gaini

from Hyderabad, Telangana

Jun 27, 2017

Orderid : CIN1047923
I want to the return product because product damaged and cheap quality

M

md faishal

from Mumbai, Maharashtra

Jun 27, 2017

I order London looks men's denim standard-fit jeans quality of the product is so bad and not comfortable of the product is not same...i want to return the product and give refund money to me..
My order id - C I N 1042110

S

Sarwan Smile

from Bengaluru, Karnataka

Jun 29, 2017

Size problem
I want small size exchange

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Address: Hisar, Haryana, 125005

Website: Onlineclues.com

Kailash singh jethi
Order no. Is cin 1045767

The 100% difference between the online image and the delivered product.
And that is poor quality. And colour wise also changed. Please accept my complaint and return my payment. I wish to return this product. I am not satisfied. So kindly refund the amount

+1 photos

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Address: Bhavnagar, Gujarat, 364001

Website: onlineclues.com

I order combo of 3 pure linen shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Aug 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jun 19, 2017

Ritesh makwana's response Return my order
I am not satisfy in this order because this is not good jeans

Verified Support

Jul 12, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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H

Hameed A

from Chennai, Tamil Nadu

Jun 26, 2017

The cloth is not cotton
I asked s sise L & M
So I can't used it

R

Ritesh makwana

from Mundi, Madhya Pradesh

Jun 26, 2017

Return my order. Order date 16 Jun 17
Ritesh makwana his name was book order
Item name London looks men's 3 denim standard fit jeans
Size 32
Sku code LL3jeans8

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Address: Hisar, Haryana, 125005

Website: Onlineclue.com

I order combo of 10 t shirts. London looks mens 10 round neck printed t shirts. Quality of the product is so bad. And size of the product is not same which was i ordered.. Pl take ur product return and refund money. My oid cin 1050554. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Aug 23, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: New Delhi, Delhi, 110042

Website: Www.onlineclues. Com

Hi
This is Hasmudin have ordered shirts 5 (combo) from this site. day before today i received my order and it was totally disappointing. the color of the shirt . now i want to replace with over color /refund for the same
My order no - cin1048945
My cell no - [protected]
Mail id -Www.[protected]@gmail.com

+1 photos

Sep 15, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team..

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Address: 752001

Website: Online cluse.com

Hi, i am Rajesh
Have ordered a london looks 5 printed t shirts. Ordered no.cin 1031695.
Ordered on 10th June and received 14th June at 10.am .The quality of the product is not good.
So wants return this product.

Kindly collect your product and refund my money.

Jun 17, 2017

9708158339's response Refund My Order

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9

9708158339

from Jamshedpur, Jharkhand

Jun 26, 2017

Have another Shirt

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Address: 5check 2

Website: onlineclues

Damage on product quality less products

+1 photos

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A

Asad Alam

from Chirala, Andhra Pradesh

Jun 26, 2017

I want to change my product which you have sent is not that which we have ordered, and already we have complained that our money have got not received that which your stupid had stolen from bank we want our money back.

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Address: Bikaner, Rajasthan, 334001

Have ordered the a package of 5 cotton shirts @1099 the product is so bad & wrong colour .that i can not use it the order number CIN1048650 kindly take that order back refund my money
Your item recieved at 23 jun 2017.
And complained no is-42374

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Address: Hisar, Haryana, 125005

Website: Onlineclues

Kailash singh jethi
19 june 2017
Order no. Is CIN 1045767
The 100% difference between the online image and the delivered product.
And that is poor quality. And colour wise also changed. Please accept my complaint and return my payment. I wish to return this product. I am not satisfied. So kindly refund the amount

+1 photos

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Address: Hisar, Haryana, 125005

Website: WWW.onlineclues.com

Sir, reqst return my order no.[protected] (london looks branded 5 printed cotton shirts) due to there is not branded and and not feet for me. Please take return. Also this company was very fraud product selling . Why give licence thus fraud product and fraud company., reqst return my order no.[protected] and return me rs.1099/-

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Address: Hisar, Haryana, 125005

Website: Onlineclues.com

Order i'd:cin1048785
Order date; june 18, 2017
Date of delivery: 23 june, 2017
Product name: london looks branded printed cotton shirts

Unit cost: 999 rupees (Rs100 extra for shipping charge)
Totel amount 1099 rupees
Return reason:

Product (Shirts) is totally different in design from the show in images of your site. All shirts are different colours and different design.
Please return this product refund my money.
Myself. Mohammed riyaz
Contact number [protected]

Aug 26, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 413002

Website: onlineclues

Dear sir
Myself mohsin from solapur. I have ordered london looks branded 5 printed cotton shirts rs 1099 and my order number is cin1049644. But i am not satisfied with the product. Bcz the quality of the product is not good and totally different product... Thus i request you to refund my money back and take your product back...
Thanks
Regards
Mohsin
Solapur...

Aug 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Mumbai City, Maharashtra, 40070

Website: onlinecluses.com

I puchesed the product Reference to your order no. CIN1033222 but parcel i received is not what i ordered from last 17 june i am try to contact to return the parcel but the helpline is not supporting & then emsiled them on [protected]@onlineclues.com i got call that from some fraud no that provide us the bank details of all debit card details & also they want us to update data of net banking on site rbipaymentgateway.com but i didtnt given them then yesterday i receive that courier the parcel on below address
Spark International, Opp. Holy Hospital. Tosham Road, Hisar(125005) Haryana,

i think they are making full to customer this is a fraud site & i need to take some action on it

i need my refund back usally ecomarrce site arrange the picup & then they refund us i attached the order details

kindly see the matter

Thanks & regard

Shahid Johar
[protected]

Aug 22, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

OnlineClues Customer Care's response Dear Customer,
Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
Onlineclues team

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Address: 835222

Website: Onlineclues.com

I ordered a pack of "london looks womens straight mid rise denim jeans for rupees 1099 of size 30"which was shown on the onclues site. But what i got was completely different. It looks very different. Almost the three are of same color with slight difference. I feel being cheated. I want to return the order and get my money back as soon as possible. The contact number provided on the site does not takes the call. I got the delivery on 20th june, 2017 for the same order placed on 16 june, 2017.

+1 photos

Aug 23, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
OnlinecluesTeam

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Address: Gorakhpur, Uttar Pradesh, 273001

Website: www.onlineclues.com

Manish kumar june22 2017
Order details:

Order id: cin1044342
Order date:june 17 2017
Date of delivary: june 22 2017
Product name: london looks branded 5printed cotton shirts

Unit cost:999 rupees (100 extra for shiping charge)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site. Two shirts have black spot on collar and shoulder
Many shirt are diffrent in colours and design
I also did not receive any separate invoice...

Aug 15, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Gurgaon, Haryana, 122001

Website: Onlineclue.com

Wrong products delivered by online clue. I want to return these as soon as possible.

+5 photos

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Address: Hassan, Karnataka, 573134

Website: online clues

I want to return that product because its not that which i orderd and its is not gud quality
Dotzot iteam name london looks womens 3 slim fit mid rise denmi jeens
Qty 1
Size 30
Sku coad : ll 3gjeans 6
So i jst want to return th product as possible as soon plzzz return me the money 😭 plzzzz plzzzz plzzz i dont want ths product sooo plzzzz i want to return ths product

Aug 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: Kutch, Gujarat, 370001

Website: Facebook has to stop this fake seller

I want to return product because it is not fit and colour are very dull material is not good

Please return my product as soon as possible

Order id[protected]
So.pleaee do needful and please stop to cheat the people

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Address: North 24 Parganas, West Bengal, 743273

Website: www.onlineclues.com

I want to cancel my order with order ID CIN1047169 seeing so much complaints.

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Address: 621212

Website: onlineclues

The 100% difference between the online image and the delivered product.
And that is poor quality. And colour wise also changed. Please accept my complaint and return my payment. I wish to return this product. I am not satisfied. So kindly refund the amount.

+1 photos

Jun 16, 2017

Flower King Vinoth's response I want cancel my order

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F

Flower King Vinoth

from Hosur, Tamil Nadu

Jun 22, 2017

Dear sir
I want to cancel my order because I was order wrong product so please cancel my order .no need tha order

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