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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 54

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U
UrsTruely Raju
from Bhongir, Telangana
Jun 7, 2017
Resolved
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Resolved

Address: 500007
Website: [email protected]

Dear sir
Myself gandu raju from hydrabad. I have ordered london looks 5 men's cotton check shirts of rs 999 + 100 delivery charges. And my order number is cin1016170. Product (Shirts) is totally different in design from the show in image of your site. My mobile no [protected], my email - [protected]@gmail.com... But i am not satisfied with the product. Bcz the quality of the product is not good... Thus i request you to refund my money back and take your product back...
Thanks
Regards
Jul 25, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2017
OnlineClues Customer Care's response
Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team
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    H
    hiteshpuri
    from Lonavla, Maharashtra
    Jun 7, 2017
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    Address: Wardha, Maharashtra, 4420)1
    Website: onlineclues.com

    Please give me my original boking product and change size XL to L
    +2 photos
    Jun 07, 2017
    Updated by hiteshpuri
    This is my original booking product see this image and change the size XL to L

    I ordered and ircecived london looks checks shirts combo of 5 .its very poor and bad quality .size also wrong size .iwant my money back .plesae refund my money 1099 rupees .

    Product was totally different color - Comment #2753970 - Image #0
    Retuning shirt small shirt bad fabric shirt hand length is too short
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      S
      Supriya Nivalekar
      from Mumbai, Maharashtra
      Jun 7, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      Order id: cin1013818
      Order date: 31 may 2017
      Order brand name : london looks women's
      3 straight-fit mid else denim jeans
      Qty: 1
      Size: 34
      Payment method : cod
      Shipping method : standard shipping
      Total amt pay : 1199
      I m not satisfied in this products
      I don't like quality
      Ples jaldise mera order return leke mera pyasa return dedo
      Or your order return prosess is very bad
      Jul 26, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Jun 01, 2017
      yeaupadham's response
      Sorry
      Jun 01, 2017
      yeaupadham's response
      1017315
      Verified Support
      Jun 24, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
      Sorry
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        R
        ramesh.m123
        from Adoni, Andhra Pradesh
        Jun 7, 2017
        Resolved
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        Resolved

        Address: Guntur, Andhra Pradesh, 522034
        Website: online clues

        Order id: oid23895
        Order date: may 31, 2017
        Date of delivary: june 06, 2016
        Item name: london looks 5 men's cotten check shirts.
        Size:l
        Unit cost:999 rupees (100 extra for shipping)
        Total amount: 1099 rupees
        Returned reasons:
        Product (Shirts) is totally different in design from the show in image of your site. My mobile no [protected], my email - [protected]@gmail.com
        +2 photos
        Jul 25, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Jun 24, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        I need to return my order because it is not look like which I seen in website.it is totally different wat I looked in the website. And this make me upset since I purchased it for wearing to marriage party
        After looking inorth to thensure parcel I felt disappointed.
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          B
          Babu Painatt
          from Basavana Bagevadi, Karnataka
          Jun 6, 2017
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          Address: Thrissur, Kerala, 680664
          Website: www.online clues.com

          I ordered london looks branded shirt a pack of 5 shirts. The delivered pack is totally different from you shown at your wesite. The colour and design is too different from which i ordered. It is unfit for me. The material is so poor quality. So you please be return rs 1099/-:to me. My mob [protected].
          +1 photos
          Jun 07, 2017
          mantaruna05's response
          Wrong colour and big shirt
          Jun 07, 2017
          mantaruna05's response
          Pls change my shirt
          Long and big shirt
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            J
            Jovi massar
            from Silchar, Assam
            Jun 6, 2017
            Resolved
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            Resolved

            Address: 793017
            Website: Onlineclues

            The product which was received did not match with the product ordered.. So kindly take actions for this matter.. Because i wanted to return it and the quality is very poor and shocking colours... The material was very bad.. So what can i do i seriously want to return these product and please refund my money.. This is cheating... If you're doing a business see to the need of the customers.,
            Jul 25, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2017
            OnlineClues Customer Care's response
            Hello, Greetings from OnlineClues!
            We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
            Onlineclues Team.
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              A
              akash2605
              from Mumbai, Maharashtra
              Jun 6, 2017
              Resolved
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              Resolved

              Address: 125005

              Hi,

              The product i received is completely different from what i ordered. I ordered
              Request you to take back the product and refund my money.
              Order details:

              Order id: cin1012853
              Order date: may 30 2017
              Date of delivary: june 6th, 2017
              Product name: combo of 5 cotton stylish t-shirts
              Ize:m
              Unit cost:999 rupees (100 extra for shipping)
              Total amount: 1099 rupees

              Regards,
              A
              Jul 25, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Jun 07, 2017
              mantaruna05's response
              Pls change shirt
              Verified Support
              Jun 24, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
              Long shirt

              Return and refund for order id: cin1012853 - Comment #2751846 - Image #0
              Order of a pack of 5 shirts London looks branded 5 but the received pack is totally deferent from you shown at your website it is unfit for me and the colour and disign is too different . So I return this pack. You please be refund Rs.1099/- . My mob [protected]

              Return and refund for order id: cin1012853 - Comment #2751870 - Image #0
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                N
                Naveen Mlsr
                from Bengaluru, Karnataka
                Jun 6, 2017
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                Address: 560094

                Order is one product delivered is very poor quality and designed​
                +1 photos
                Jun 06, 2017
                Updated by Naveen Mlsr
                Totally different product

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                  G
                  Ganeshmurthy Kumbar
                  from Puttur, Karnataka
                  Jun 6, 2017
                  Resolved
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                  Resolved

                  Address: Uttara Kannada, Karnataka, 581325

                  I have recieved 5 shirt combo, but it is not as shown when i order it. And your contact number also always says its busy. I want to send it back & want my refund.
                  Pls do the needfull at the earliest. I am despiratly waiting.
                  The shirts are very cheap quality & clours are very dark & not as shown in the pictures.
                  Pls refund my money back & make arrangments to call back from your representative.
                  Jul 25, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Jun 06, 2017
                  Updated by Ganeshmurthy Kumbar
                  I have orderd 5 combo shirts. But i recieved it different as it is not matching with pictures as shown when i was orderd.
                  I want my money back.
                  Do refund my money as early as possible.
                  Verified Support
                  Jun 24, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
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                    K
                    Krishna1136
                    from Noida, Uttar Pradesh
                    Jun 6, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500081
                    Website: onlineclues.com

                    Order details:

                    Order id: CIN1013429
                    Order date: May 20, 2017
                    Date of delivary: June 5, 2017
                    Unit cost:699 rupees (100 extra for shipping)
                    Total amount: 799 rupees

                    Returned reasons:

                    Product (t-shirts) is totally different in design from the show in image of your site.
                    Also I didn't get any bill for this along with the parcel.
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                      A
                      Arunkumar Appannavar
                      from Delhi, Delhi
                      Jun 6, 2017
                      Resolved
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                      Resolved

                      Address: Hisar, Haryana, 125005
                      Website: Onlineclues.com

                      I ordered london looks branded 5 printed cotton shirts, but i received different products, which costs rs.1099/-
                      -colours are totally different.
                      -size longer than expected.
                      -quality is worst.
                      Customer service ([protected]/39) - saying busy till today.
                      Unable to contact them...
                      I want to return it & get my money (Rs.1099) back.
                      I don't wnna loose the money that i have been saving since 2 yrs.
                      +2 photos
                      Jul 26, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        S
                        Sachin Bade
                        from Nagpur, Maharashtra
                        Jun 5, 2017
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                        Address: Pune, Maharashtra, 411027

                        Order no. Cin1009386
                        Dade: 3 june 2017

                        Hello,

                        I want to return my ordered product because it's size is so big and looking/ quality so bad. Please refund my money urgently.

                        Thanks,
                        Sachin bade
                        +1 photos
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                          M
                          Mdfaheem.52
                          Jun 8, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005

                          Hi,

                          I have ordered London Looks Branded 5 Printed Cotton Shirts but i got the deliver of the shirts which is completely different which is shown in the website. Also i have tried to contact onlineclue helpline but number is not responding & there is no refund option in the website to do the refund of the product. So please take your product and kindly refund my amount

                          Thank You
                          Jul 31, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2017
                          OnlineClues Customer Care's response
                          Hello, Greetings from OnlineClues!
                          We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                          Onlineclues Team
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                            S
                            Sanjay Subba
                            from New Delhi, Delhi
                            Jun 5, 2017
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                            Address: 110030
                            Website: onlineclues.com

                            CIN no: 1004473.
                            Complain no: 39987.and date :01/06/2017.
                            Ordered for different item and sended different item.
                            999/-RS ( 100/- RS SHIPPING CHARGE).
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                              R
                              Rahul Hande
                              from Mumbai, Maharashtra
                              Jun 5, 2017
                              Resolved
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                              Resolved

                              Address: 400708
                              Website: www.onlineclues.com

                              Hello sir, as i ordered london looks branded 5 printed cotton shirts worth rs1099 (Order no :- cin1005707) order date may 2017 from your site. I want to return it because that product supplied to me product shirts is totally different in design from the show in image of your site. So i want to return it please send my refund as early as possible...
                              +1 photos
                              Jul 25, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Jun 05, 2017
                              Updated by Rahul Hande
                              Sorry order no is.. CIN1005705
                              Jun 05, 2017
                              Satish Yelpale's response
                              My parsal Other colour shirts and L size. i need advertise same colour and xl size shirts.

                              Verified Support
                              Jun 24, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
                              My shirt is other colours and L size shirts .i have same colour advertise shirts and xl shirts please change the shirts .

                              Faulty delivery - Comment #2750902 - Image #0
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                                V
                                vijaykyadav
                                from Adoni, Andhra Pradesh
                                Jun 5, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500068
                                Website: onlineclues

                                Pls take return my product and provide money back the quality so poor and sizes does not match my order no. CIN998855 they shown one product on display and delivered the different so they completely cheated and no option for return policy and customer care coming busy and busy always I wasted my money so refund my money and take that product back pls resolve my iaaue.
                                Jul 31, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Jun 05, 2017
                                Updated by vijaykyadav
                                Pls do needful help in resolving my problem..
                                Verified Support
                                Jun 24, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
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                                  N
                                  Nashir Jahagirdar
                                  from Pune, Maharashtra
                                  Jun 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411044

                                  Hello sir, as i ordered london looks branded 5 printed cotton shirts worth rs1099 (Order no :- cin1004720) order date 29 may 2017 from your site. I want to return it because that product supplied to me product shirts is totally different in design from the show in image of your site. So i want to return it please send my refund as early as possible
                                  Jul 26, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 24, 2017
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
                                  Sir mene jo shirt order kiye wo nhi mile h size me bhi bahut jyada difrance h plz return my order order no. CIN1002358
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                                    A
                                    akbar1234
                                    from Hyderabad, Telangana
                                    Jun 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500072
                                    Website: www.onlineclues.com

                                    Hello sir as i ordered 5 london look shirt worth 999/' from your site i want to return it because that product supplied to me is sinificantly different from the product specification given on your website and colors are also different. So i want to return it. And color also different so i want to return it and please send my refund as early as possible...
                                    Jul 26, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Jun 05, 2017
                                    Updated by akbar1234
                                    I want to return it as early as possible
                                    Jun 05, 2017
                                    Updated by akbar1234
                                    My Order Number is CIN1013286
                                    please i want to return it
                                    Verified Support
                                    Jun 24, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    My order no CID 1008409 I want to cancel my order I choosen the wrong product plz cancel the order
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                                      S
                                      Sachin Bade
                                      from Nagpur, Maharashtra
                                      Jun 5, 2017
                                      Report
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                                      Address: Pune, Maharashtra, 411027

                                      Order No. CIN1009386

                                      Hello,

                                      I want to return my ordered product because it's size is so big and looking so bad. Please refund my money urgently.

                                      Thanks,
                                      Sachin Bade
                                      [protected]
                                      +1 photos
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                                        S
                                        sanat mohapatra
                                        from Ranaghat, West Bengal
                                        Jun 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: Khordha, Odisha, 751022

                                        I order combo of 3 pure linen shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My oid awm :[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                                        +1 photos
                                        Jul 25, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Jun 04, 2017
                                        Updated by sanat mohapatra
                                        I order combo of 5 shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my OID awm :[protected].i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

                                        Verified Support
                                        Jun 24, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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