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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 55

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A
Ajith Ajju
from Bengaluru, Karnataka
Jun 4, 2017
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Address: Bellary, Karnataka, 583101

My product is not match which shown in add, faulty product we received, please take return and give refund money to me,
+3 photos
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    V
    Vinayaka Vini
    from Bengaluru, Karnataka
    Jun 4, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560028
    Website: www.consumercomplaints.in

    Dear sir
    Myself vinayaka from bangalore. I have ordered branded combo of 5 premium shirts of rs1099 and my order id no. Cin1002387 but i am not satisfied with the product. Because the quality of the product is not good and color is not matching thus... I requested you to refund my money back and take your product back
    Thanks
    Regards
    Vinayaka
    Bangalore
    +1 photos
    Jul 26, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jun 24, 2017
    OnlineClues Customer Care's response
    Dear Sir,
    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
    Thanks & Regards
    Onlineclues Team
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      J
      jitenderpandit
      from Mumbai, Maharashtra
      Jun 3, 2017
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      Address: Bharuch, Gujarat, 393002

      My product is different please return my products and refund my money back total refund money 999/- and 100/- my order no BHS126207 BRANDED BLEND OF 5 COTTEN SHIRTS
      +1 photos
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        A
        Atul Rohankar
        from Pune, Maharashtra
        Jun 3, 2017
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        Address: Nagpur, Maharashtra, 440025
        Website: www.onlineclues.com

        Local shirt in order & long shirt in paking my pyament in refand
        +3 photos
        Jun 03, 2017
        Updated by Atul Rohankar
        Bad survices
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          S
          Sannu kumar
          from Raha, Assam
          Jun 3, 2017
          Resolved
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          Resolved

          Address: Hisar, Haryana, 125005
          Website: Www.onlinecluse.com

          Order details:

          Order no: cin997142
          Order date: may 22, 2017
          Date of delivary: june 3, 2017

          Product name: londone looks branded 5printed cotten shirts!
          Size:s
          Unit cost:999 rupees (100 extra for shipping)
          Total amount: 1099 rupees

          Custumar detailes:
          Name - saanu kumar
          M. No-[protected]
          Email. Id - [protected]@gmail.com
          Address-freewheel traders beside of kokar club h. B road ranchi.
          City - ranchi
          State-jharkhand
          Zip-834001

          Returned reasons:

          Product shirts is totally different in design from the show in image of your site. And totaly changed.. So refund my amount...
          +1 photos
          Jul 26, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jun 24, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            J
            jkkamble007
            from Delhi, Delhi
            Jun 3, 2017
            Resolved
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            Resolved

            Address: Dharwad, Karnataka, 580005
            Website: Onlineclues.com

            Respected sir i have ordered 3 jeans pants combo pack on may 30 2017 and i revived the product on 03 june 2017. When i opened the product in is completely different from what i saw in the picture. Quality wise also the product is very poor, so i kindly request you to tell me the procedure to return the product. I hope you will make it possible as i confirmed the return policy when your customer care executive called me for confirmation of the product.
            Jul 29, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
            Onlineclues team
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              T
              Taniya F Thomas
              from Bidar, Karnataka
              Jun 3, 2017
              Resolved
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              Resolved

              Address: Hisar, Haryana, 125001
              Website: www.onlineclues.com

              I placed an order for london looks women's 3 comfort fit mid rise denim jeans, size 34 for 1199 rupees on 29 may. My order number is cin1004802. Vat/tin number is [protected]. I want to return this product as the received product is not as it was shown in the picture. I have done cash on delivery. I have called on customer care but no response. I request you to kindly collect my product and refund the money as soon as possible.

              Thanks and regards,
              Taniya f thomas
              Jul 27, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
              Onlineclues team
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                P
                pathan rijwan
                from Bengaluru, Karnataka
                Jun 3, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110028
                Website: Online cules

                Product (Shirts) is totally different in design from the show in image of your site.
                Many t-shirt are plain.
                I have ordered the product and i have received it on jun 2, 2017. The product is very bad and colour is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response.
                My product is not match which shown in add, faulty product we received, please take return and give refund money to me,
                Jul 30, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2017
                OnlineClues Customer Care's response
                Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
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                  M
                  mantaruna05
                  from Delhi, Delhi
                  Jun 2, 2017
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                  Address: Faridabad, Haryana, 121005
                  Website: Google crhome

                  All shirt print Wrong and colour ...
                  +2 photos
                  Jun 02, 2017
                  Updated by mantaruna05
                  Wrong shirt
                  Jun 02, 2017
                  Updated by mantaruna05
                  Pls return my all shirt
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                    P
                    Prem Keerthi
                    from Visakhapatnam, Andhra Pradesh
                    Jun 2, 2017
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 125005
                    Website: www.onlineclues.com

                    My name is m. Mahesh kumar. I ordered landon looks men's 5 checkered shirts on 28/05/2017. My order no is cin 1007845. I received product on 01/06/2017. But the shirts are completely different from my selected shirts. How it is happened? Received shirts are having worst quality. Colours are not good.. So i want to return my order and i want my money as refund.. Product cost is 999 rs. And 100 rs extra for shipping. Total 1099 rs i was spent. Total money i want to refund.. I don't want this type of waste products.. I also keeping the images of my ordered shirts. But i was not received those shirts..
                    +1 photos
                    Jul 31, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Jun 02, 2017
                    Updated by Prem Keerthi
                    This is what I received.. nothing comparison with the ordered shirts..

                    Verified Support
                    Jun 24, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
                    Onlineclues team
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                      V
                      Vishal Dammani
                      from Pune, Maharashtra
                      Jun 2, 2017
                      Resolved
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                      Resolved

                      Address: Akola, Maharashtra, 444004

                      Oder id, cin 100377
                      Item name, london looks branded 5 printed cotton shirt

                      Date of order 24/5/17
                      Date of delivery 2/6/17

                      The products are totally different from order i have placed. Design colours are totally different. The pattern shown on shopclues are totally very different. So do the needful things. So i can easly get my desire result. I want what that photo i am added not that u send me
                      +1 photos
                      Jul 30, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Onlineclues Team
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                        A
                        Ayaanshaikh04536
                        from Mumbai, Maharashtra
                        Jun 2, 2017
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                        Address: 400095
                        Website: [email protected]

                        Jo shirt order diya tha woh nahi aaya hai na woh colour hai now kapda hai na woh kuch hai ishq hai mujhe replace karna hai jo main order diya tha mujhe wohi cheez chahiye
                        +1 photos
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                          S
                          Swapnasagar Mohapatra
                          from Asansol, West Bengal
                          Jun 2, 2017
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                          Address: Hisar, Haryana, 125005
                          Website: www.onlineclues.com

                          I swapnasagar mohapatra ordered London looks branded 5 printed cotton shirts order no. CIN988240 on date 17 may 2017 want to return this order because of that is so rough material .so I request you that pls collect this material & refund my money pls as soon as possible . Contact no .[protected].
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                            M
                            Manu Murukkumpuzha
                            from Irinjalakuda, Kerala
                            Jun 2, 2017
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                            Address: Hisar, Haryana, 125005
                            Website: Onlineclues.com

                            Iam choosing wrong products in the onlineclues site
                            There is no cancel option in the onlineclues site. I need to cancel the two items
                            Order ID is CIN 1005990 and CIN 1005974.
                            Iam try to contact the customer service but no response please help me.
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                              R
                              Rinku sen
                              from Durg, Chhattisgarh
                              Jun 1, 2017
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                              Address: Hoshangabad, Madhya Pradesh, 461111
                              Website: www.onlineclues.com

                              Product jeens (Denim) skin fit combo is totally different in design from the show in image of your site. Because return for this products.
                              +1 photos
                              May 28, 2017
                              Kalia Rout's response
                              Thanks

                              I don't like this item
                              Wrong color received .
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                                S
                                salee
                                from Hyderabad, Telangana
                                Jun 1, 2017
                                Resolved
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                                Resolved

                                Website: onlineclues.com

                                I need my money back. It is bad quality. And i dont reseaved required product and also bad quality shirts and i need my my money 1099thats why i am msg like this i need this. Very bad quality and also not fit for me. And customer care are not lifting his phone thats why i am complainting this problem alreday. I complaint 10 days ago. Pls take neccesary actions to solvr my problem
                                +1 photos
                                Jul 25, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 24, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  A
                                  Ali Wehdan
                                  from New Delhi, Delhi
                                  May 31, 2017
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                                  Address: 125005
                                  Website: Onlineclues.com

                                  Hi,

                                  My name is Shahnawaz have ordered a combo five shirt @999 and shiping charge rupees 100. The total amount I have paid for the product Rs.1099/

                                  Order id: CIN1009089
                                  Order Date: 29/5/2017
                                  Order delivered : 31/5/2017

                                  Reason is The product(shirt) is totally different as they displayed on it's site very poor quality not even sustainable.

                                  Please help me to get my fund

                                  Regards
                                  Shahnawaz
                                  OnlineClues customer support has been notified about the posted complaint.
                                  May 31, 2017
                                  Updated by Ali Wehdan
                                  I was not given any invoice against the payment.

                                  Hope to get refund as soon as possible.
                                  Please get your product returned.
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                                    L
                                    Laljee Yadav
                                    from Delhi, Delhi
                                    May 31, 2017
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                                    Address: New Delhi, Delhi, 79146791894

                                    London looks branded 5 printed cotton shirts
                                    Qty 1. Sise XL
                                    Return
                                    +1 photos
                                    May 31, 2017
                                    Updated by Laljee Yadav
                                    London looks branded 5 printed cotton shirt is not original colour change colour I am a return for my money

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                                      S
                                      Srikanth Kakollu
                                      from Ernakulam, Kerala
                                      May 31, 2017
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                                      Address: 520012
                                      Website: Onlineclues.com

                                      Dear sir
                                      Myself srikanth from vijayawada. I have ordered branded combo of 3 pure cotton shirts of rs.799 and my order number cin1002233. But i am not satisfied with the product. Because the quality of the product is not good and not matching the product colours. Thus i request you to refund my money back and take your product back...
                                      Thanks
                                      Regards
                                      Srikanth
                                      Vijayawada.
                                      +1 photos
                                      OnlineClues customer support has been notified about the posted complaint.
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                                        J
                                        Joylin Noronha
                                        from Tumkur, Karnataka
                                        May 31, 2017
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                                        Address: Dakshina Kannada, Karnataka, 575001
                                        Website: ShopClues.com

                                        I want to return the product and refund my money. I had return request on 23 may 2017. But return complaint is rejected.
                                        +1 photos
                                        May 26, 2017
                                        Venkata Chala's response
                                        Plz retarn and money back
                                        [protected] plz retan prodect is not good and small
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