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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 69

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A
Aahil Zarra
from Ingraj Bazar, West Bengal
Apr 21, 2017
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Address: Burdwan, West Bengal, 713373
Website: [email protected]/mujhe mera order retan karna h.

Shirts
Retan karna mera order
Apr 21, 2017
Updated by Aahil Zarra
Mujhe mera order ka shirts retan karna h
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    V
    vishu93
    from Bengaluru, Karnataka
    Apr 21, 2017
    Resolved
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    Resolved

    Address: 125005
    Website: www.onlineclues.com

    Order id-cin911235
    Awb no[protected]
    Name b vish nu kumar
    For your kind information m/s online clues, the product which i received from your is completely different from the one which i saw in your site while ordering and i have also registered a complaint bearing no-35599. Please look forward to this issue and do the needy.. As an online site you shouldnt indulge in such fraud practices and try to make money by fooling them.. Kindly return my money or else you will have to face serious consequences..
    Jun 13, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2017
    OnlineClues Customer Care's response
    Dear Sir,
    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
    Thanks & Regards
    Onlineclues Team
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      R
      ravindra chanwaria
      from Rawatbhata, Rajasthan
      Apr 20, 2017
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      Address: Kota, Rajasthan, 324002
      Website: onlineclues.com

      I am complaining about London Looks Branded 5 Printed Cotton shirts.Actually I have chosen 5 different color and prints which were displayed on your portal but received something different.So I request you to please change my product as desired or please cancel my order.
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        I
        Ismail ansari saifi
        from Delhi, Delhi
        Apr 20, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110059
        Website: onlineclues.com

        Dear sir
        I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
        My order is london looks branded of 5 cotton printed shirts (Set of 5)
        I have received it on today[protected]

        My order no. Is cin929720
        Contact no-[protected]
        E-mail :[protected]@gmail.com
        Plz relpy fast how to refund my money
        And how return it plz call me fast plz..
        Jun 23, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        May 12, 2017
        OnlineClues Customer Care's response
        Dear Sir,
        Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
        Thanks & Regards
        Onlineclues Team
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          Suneer Sha
          from Basavana Bagevadi, Karnataka
          Apr 20, 2017
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          Address: Kollam, Kerala, 690542
          Website: google

          My order no cin 921369
          London look shirt.
          Delivered wrong item and poor quality. Service number not take only ringing or bussy tune. Please refund or pick this prodect. This is complant no 3. Please accept and reply for my complaint
          +2 photos
          Apr 20, 2017
          Updated by Suneer Sha
          I am suneer .
          sir, my order no CIN921369 .
          london look shirt . delivered wrong item
          and poor quality. return number not take only ringing or busy . please refund or pick this .
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            R
            Rjsh S
            from Chennai, Tamil Nadu
            Apr 19, 2017
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            Address: 629177
            Website: onlineclues.com

            I oder clothes in onlineclues.com, I want to cancel the order because I choose wrong product.
            My order no is CIN934488
            Address given for delivary is Rajesh
            Sathavilaithoppu, Chenkody, Marthandam, Tamil Nadu
            IN-629177
            [protected]
            Order Date Apr 19, 2017 8:39:56 PM
            so please cancel my order
            +1 photos
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              A
              Annadurai Anna G
              from Chennai, Tamil Nadu
              Apr 19, 2017
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              Address: 1310816026311
              Website: www.onlineclues.com

              London looks check shirts combo of 5
              Oty 1, size L, sku code: LL 5 check 2,
              CIN 922292,
              [protected],
              This product 3 shirts broken, so exchange the shirts or return the shirts,
              Please exchange .
              +1 photos
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                S
                Sahil kr Ranjan
                from Raha, Assam
                Apr 19, 2017
                Resolved
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                Resolved

                Address: Patna, Bihar, 800001
                Website: [email protected]

                I am Akshay Lal rai, and i ordered a London looks men's denim standard - fit jeans. I received my product on 11-apr-2017 which is totally different from my expectations and I want to return my product, as it is possible. I want my money back which is 1199 rupees. My mention add is- Akshay Lal rai, Anand puri, West Boaring canal Road, in the campus of shivam enclave apartments, patna Bihar, zip-800001
                Jun 5, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team.
                I have ordered a London looks womens skinny fit denim jeans size 34 my order no CIN 991089 as i have ordered wrong colour and not hook button 1 jeans very tight and one jeans hook button damaged .this product will be taken back from your company at the earliest and returned product complaints should be 24 hrs i kindly requestyou to take back the product and return my money at the earliest
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                  S
                  Suneers Sha
                  from Mysore, Karnataka
                  Apr 19, 2017
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                  Address: Kollam, Kerala, 690542

                  My order no.cin 921369 londonlook shirt in onclues. wrong prodect delivered cash on delivered. return condact service no.[protected]. not responding . only ringing. please re fund and pick this wrong product
                  +1 photos
                  Apr 19, 2017
                  Updated by Suneers Sha
                  poor quality. wrong prodect delivered
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                    S
                    srinivasarao kurra
                    from Rajahmundry, Andhra Pradesh
                    Apr 19, 2017
                    Resolved
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                    Resolved

                    Address: Guntur, Andhra Pradesh, 522006
                    Website: onlineclues.com

                    My order no is c i n 9 1 5 7 6 1 and code is[protected]. We ordered a typr shirts through your website. We ordered one thing and we have got another thing. A wrong product was delieverd in place of original product. So please take return itback and give me my money. My contact num is [protected]. Call me when u r able to take the product back. Pls pls give me my money back. Andi have recieved it on 17/04/2017. As we opened it we were shocked. Because wrong product was given. So please take this to urnotice and take neccessary steps. My email id is [protected]@gmail.com
                    Jun 5, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    May 03, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
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                      R
                      Ranga Thurai
                      from Uttiramerur, Tamil Nadu
                      Apr 19, 2017
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                      Address: Cuddalore, Tamil Nadu, 697893
                      Website: online clues

                      My order ID CIN933306
                      Apr 19, 2017
                      Updated by Ranga Thurai
                      I want to cancel my order because i wrong choice
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                        N
                        navin kaushik
                        from Surat, Gujarat
                        Apr 19, 2017
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                        Address: Hisar, Haryana, 125005
                        Website: onlineclues.com

                        Hi my product id is[protected]
                        I bought a combo of 3 denim jeans which is delivered yesterday . All 3 jean are defective . So I want to return the product and refund my money 1199.the quality of the product very poor.
                        +3 photos
                        Apr 19, 2017
                        Updated by navin kaushik
                        I have received 3 denim jeans which is defective.so I want to return & want my money refund 1199.
                        Apr 19, 2017
                        Updated by navin kaushik
                        I'd.[protected]
                        Delivery date. 18.04.2017
                        Product . London looks 3 blended denim jeans combo
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                          S
                          Sagarika Pasupuleti
                          from Kolkata, West Bengal
                          Apr 18, 2017
                          Resolved
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                          Resolved

                          Address: 700156
                          Website: Onlineclues.com

                          Hi
                          I have order ll 3g jeans 7 in this site. But the quality of jeans was very bad and cheap. And size is also not good. My order number cin920520. Kindly return my money and take your product. And please dont cheat the customers. And please respond to this complaint.
                          I have got this order yesterday. And i am trying to connect you. But there is no response from your side. And am not responsible for your 7 days return policy because of your poor customer services. Kindly respond to it. And return my money.
                          Jun 8, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          May 03, 2017
                          OnlineClues Customer Care's response
                          Dear Mam,
                          Your refund process is going on. You will receive the payment Soon in your bank account.

                          Thanks & Regards
                          Onlineclues Team
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                            K
                            kabir shaikh
                            from Pune, Maharashtra
                            Apr 18, 2017
                            Resolved
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                            Resolved

                            Address: 411011
                            Website: Onlineclues

                            Order id - cin923190
                            Order date - apr 13, 2017 12:43:39 pm
                            Delivery date - 18 apr 2017
                            Item detail : london looks check shirts combo of 5
                            Ize: xl
                            Mobile no ; [protected]
                            Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund moneyi am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product im not interest plzz i request you refund my money
                            Jun 3, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 03, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              H
                              Hidy
                              from Chennai, Tamil Nadu
                              Apr 18, 2017
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                              Address: Bangalore, Karnataka
                              Website: www.onlineclues.com

                              I had ordered 3 jeans, and I have received it with incorrect size and too bad quality. I had tried to return those products and I had lodged a complaint but customer care center is not responding. Either it will be busy or they wont pick our call.
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                                V
                                vishal36
                                from Pune, Maharashtra
                                Apr 18, 2017
                                Resolved
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                                Resolved

                                Address: Hisar, Haryana, 125005
                                Website: onlineclues.com

                                The shirts wch i ordered r not as were shown in the website and it's material is also to worse so i need exchange of wch r shown on website or refund me back the earliest
                                Dear vishal v shirke your order number cin920633 with tracking codei[protected]has been dispatched by dotzot. And it will be delivered you with in 5-7 working days. Thank you shopping with us.
                                +1 photos
                                Jun 6, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 05, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  L
                                  Lakhan pati
                                  from Deulgaon Raja, Maharashtra
                                  Apr 18, 2017
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                                  Address: 403513
                                  Website: Online clues. Co

                                  I order 5 check shirts but I received totally different color and also low quality .fitting is so bad hence kindly give my money back and take your product return. Photo is different in Facebook but I can not satisfied so kindly return my money back .
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                                    B
                                    BhavinBokhani
                                    from Ahmedabad, Gujarat
                                    Apr 18, 2017
                                    Resolved
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                                    Resolved

                                    Address: 94105
                                    Website: www.crdomobile.com

                                    I buy a new cell phone from credo mobile company. I got his number and all things from facebook. Behalf of company mr nirmal singh as a maneger of this company deal with me. Last 15 days i gave him 1.50 lakhs for my product but still i don'n get my prodect and he always give me wrong information about my product. Yesterday he finally told me you pay some amount and get your product today before 7 o'clock. But still he is asking for payment..we final total prize of my product is 60000 indian rupees. After he told me to pay another money for goverment duty and all things. I have his company agreement letter by getting my prodect..
                                    +4 photos
                                    Jun 5, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 05, 2017
                                    OnlineClues Customer Care's response
                                    Hello Customer,
                                    Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                    Please check properly from where do you order this product as it is not our shipment
                                    Our shipment is spark international.
                                    Thanks
                                    OnlineClues Team
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                                      V
                                      Vikas Pahil
                                      from Numaligarh, Assam
                                      Apr 18, 2017
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                                      Address: Jorhat, Assam, 785004
                                      Website: Www.onlineclues.com

                                      The product shown as your website and receiving product is qtotally different request return my amount Rs 1099 .Due to not satisfy with your product
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                                        I
                                        Ibrahim Shaik
                                        from Hyderabad, Telangana
                                        Apr 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500034
                                        Website: OnlineClues.com

                                        Hi Online Clues,

                                        My Order ID is :: CIN915532.
                                        I Ordered London Looks 5 Men's Cotton Check Shirts From OnlineClues.com
                                        The Quality of the Product is Very & Cheap.
                                        and the product which is showed while purchase is Completely different which I get. This is a 100% fake site.
                                        The worst shopping site which I ever seen. I am not Interested on this Product and Refund my Money.

                                        I Request you to Refund my Money.
                                        Jun 4, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 03, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
                                        Just boycott such cheater sellers. They send the wrong products and don't even bother to receive the calls..

                                        COMPLETELY FAKE !!!.. .Cheaters.. !!!
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