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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 70

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S
Satya Padhee
from Durgapur, West Bengal
Apr 17, 2017
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Address: Sambalpur, Odisha, 768005

I have order london looks printed cotton5shirts i have retunts shirts because this shirts not same in durind add so pls return my shirts this not same image is show
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    A
    Abdullah Javed
    from Ghatampur, Uttar Pradesh
    Apr 17, 2017
    Resolved
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    Resolved

    Address: 211016
    Website: onlineclues

    It is very big in size and it doesn't fit on my body the quality and colour which is looking in the photo is very different and it is a cotton shirt and in the photo it seems to be like the shirt is made of silk and it is too costly i want you to return the shirts i have ordered it is a humble request to you kindly look in the matter at your earliest convenience.
    Jun 5, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Apr 17, 2017
    Updated by Abdullah Javed     It is very big in size it doesn't fit on my body
    It is of very bad quality and it is really very different from the way it is looking in the photo It is of cotton but in the photo it is looking like it is made of silk
    Verified Support
    May 03, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
    View replies
    My order id is CIN915761 and tracking id is[protected].i want to return my order because wrong product was delievered.so. please return it.my contact no is [protected].we have ordered one thing and we have got another one .so take it back.

    To return the 5 Shirts i have ordered - Comment #2705770 - Image #0
    Reply
    Please provied same prodect and retun those you have deleveded me because your product are not as i sellect.
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      K
      ksnaidu
      from Lucknow, Uttar Pradesh
      Apr 17, 2017
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125005
      Website: cc@online clues.com

      I have ordered the 05 cotton check shirts and I have received 29-03-17.the shirts were plain color.so please return the product and refund money to me.the product is very bad and size is also different. I want to return the product and I tried more than 100 times on the phone number you mentioned but there is no response. One day my phone call is attended your company and note the complaint and the complaint number is 33993.so please take return the product and refund money to me
      Name-k s Naidu
      Order I D-CIN 870681
      Contact number-[protected]
      Jun 4, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Apr 17, 2017
      Updated by ksnaidu       Sir your company blamed to me. So I complaint on Police station. Please call me. My card was blocked. My money is thefted your company. Call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me call me
      Apr 17, 2017
      Updated by ksnaidu       I have purchased 05 combo check shirts. Your company is delivered to another type shirts. I have complaint to my problem and your customer care member was called to me and talk to me approximately 01 hour and he was ask some questions and answer me and he asked my bank account number .I give my account number and he asked my ATM card number. I give my card number. And he was talk to me, I have sent your amount 1100 on your account and he sent one time password (OTP).and he was sent 09 OTP's and I speech my all OTPs in phone. He tapped my card and thefted 22 thousand rupees in my account. And my card was blocked
      Verified Support
      May 03, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      Verified Support
      May 03, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      Verified Support
      May 03, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      View replies
      Please provied same prodect and retun those you have deleveded me because your product are not as i sellect.
      Reply
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        A
        anas ca
        from Bengaluru, Karnataka
        Apr 17, 2017
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        Address: Ernakulam, Kerala, 683112

        This product totally different to website show image ...this product is very bad quality and diffent coloures..
        Apr 17, 2017
        Updated by anas ca         Onlineclues — 5 cotton shirt. This product totally different ...to website show image the product is very bad quality

        1 Review
        An anas ca on Apr 17, 2017
        Mark as Resolved
        Order ID: CIN919317
        Phone/Mobile Number: [protected]

        This product totally different to website show image ...this product is very bad quality and diffent coloures..
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          9
          9629236981
          from Krishnagiri, Tamil Nadu
          Apr 17, 2017
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          Address: 641022

          The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.
          Apr 17, 2017
          Updated by 9629236981           The product I have booking is received doesn't match and colour s change with our product is not good.plz take ur product back and plz refund my money

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            R
            Raj Kumar Ftz
            from Tiruvannamalai, Tamil Nadu
            Apr 17, 2017
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            Address: 641023
            Website: Onlineclues.com

            [protected]
            [protected]@gmail.com
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              T
              tariq habeeb
              from Kanpur, Uttar Pradesh
              Apr 17, 2017
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              Address: Lucknow, Uttar Pradesh, 226001
              Website: Online clues.com

              1100
              Apr 17, 2017
              Updated by tariq habeeb               Shirts return change shirt
              Apr 17, 2017
              Updated by tariq habeeb               Shirt return
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                A
                advocatevp
                from Vadodara, Gujarat
                Apr 17, 2017
                Resolved
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                Resolved

                Address: Vadodara, Gujarat, 390024

                I have ordered 5 branded shirt but I have been supplied product significantly different from the products specification given on the website. very cheap quality material and not looks like original cotton. in short 100% fake description. moreover, there is stated in website that 30 days easy return policy but in reality, they are not picking up the call and didn't answer my call.
                Jun 5, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 03, 2017
                OnlineClues Customer Care's response                 Dear Sir,
                Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                Thanks & Regards
                Onlineclues Team
                View replies
                I don't want to buy this product. I am not sure about the quality of products because I just read the reviews about your site.. please cancel it as soon as possible.. My order number is CIN920244
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                  A
                  Amitcv
                  from Deulgaon Raja, Maharashtra
                  Apr 17, 2017
                  Resolved
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                  Resolved

                  Address: 125005
                  Website: www.onlineclues.com

                  Order details:

                  Order id: CIN 918079
                  Order date:April 10/201 7
                  Date of delivary:April 15, 2017
                  Product name: combo of 5 cotton checks shirts
                  Ize:XL
                  Unit cost:999 rupees (100 extra for shipping)
                  Total amount: 1099 rupees

                  Returned reasons:

                  Product (shirts) is totally different in design from the show in image of your site.
                  I also did not receive any separate invoice...
                  +1 photos
                  Jun 3, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  May 03, 2017
                  OnlineClues Customer Care's response                   Dear sir,
                  Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
                  Onlineclues team
                  View replies
                  This is not fair i have got another shirts and they are cheating people dont try to take this products any more no quality not perfect fitting and the desings are not same and they are seen to be very ugly i need my order back and dont buy these products u have pay for this i use to take severe action up on it

                  Receiving wrong order - Comment #2705858 - Image #0
                  Reply
                  I don't want to buy this product. I am not sure about the quality of products because I just read the reviews about your site.. please cancel it as soon as possible.. My order number is CIN920244
                  Reply
                  This Is Mahesh,

                  As I have ordered 5 shirt which were selected by colors but this idiots have sent me there own colored shirt and always there customer care no. will be busy need this to be fixed
                  Reply
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                    S
                    Sushil singh mayank
                    from Allahabad, Uttar Pradesh
                    Apr 17, 2017
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                    Address: 277001
                    Website: onlineclues

                    I want to return my order because i have received wrong product.

                    My ordered product name is London Looks branded 5 printed cotton Shirts.

                    My order number is[protected].
                    I had attached a pic of invoice in this complain.
                    +1 photos
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                      M
                      mr.moou
                      from Chennai, Tamil Nadu
                      Apr 17, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600041

                      * Supplied Product significantly different from the Product’s specifications given on the Website

                      * Wrong Product delivered

                      Tracking ID: [protected]
                      SKU Code: LL 3 Jeans 21
                      Date of delivary: April 11, 2017
                      Product name: 3 London Looks Branded Mid-Rise Slim-Fit Denim Jeans

                      Unit cost:1099 rupees (100 extra for shipping)
                      Total amount: 1199 rupees

                      I also did not receive any separate invoice...
                      Jun 10, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      May 03, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
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                        S
                        saishankar@
                        from Mumbai, Maharashtra
                        Apr 17, 2017
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                        Address: 400064

                        I want to return above subject line shirts as it delivered wrong product which is ordered.

                        I want to return the same, so immediately send your person to take the same & return my money.

                        product details :
                        SKU CODE : LL 5S PRINT 2

                        CIN912189
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                          D
                          Digish Jani
                          from Ahmedabad, Gujarat
                          Apr 17, 2017
                          Resolved
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                          Resolved

                          Address: Vadodara, Gujarat
                          Website: Onlineclues

                          U have wrongly delivered my order i have many complaints in your customer care number... But he has not proper answer for my complaint... My complaint no 35426... Your customer care executive is rubbish talk... And one customer care number is out of service and one number is not pick up my phone... Pls.. Need for help because this company is cheated to me and other people...
                          Jun 3, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          May 03, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues Team
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                            S
                            Shruthi babar
                            from Vellore, Tamil Nadu
                            Apr 17, 2017
                            Resolved
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                            Resolved

                            Address: 632014

                            The product quality is very poor I have complained but I haven't received any call my complaint number is 35331, I want to return the jeans and I want my 1200 money back please do consider my request please don't cheat.And I'm a student I could have paid that money as my fee, the order I'd is[protected]
                            Shipper address is spark international .Opp holy hospital Roshan road hisar.-125005.Haryana
                            Jun 3, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 03, 2017
                            OnlineClues Customer Care's response                             Dear Mam,
                            Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
                            Onlineclues team
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                              G
                              Govind Parashar
                              from Meerut, Uttar Pradesh
                              Apr 17, 2017
                              Resolved
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                              Resolved

                              Address: 282003
                              Website: Onlineclues.com

                              Dear sir
                              I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
                              My order islondon looks blend of 5 cotton printed shirts (Set of 5)
                              I have received it on today[protected]

                              My order no. Is cin917632
                              Contact no-[protected]
                              E-mail :[protected]@gmail.com
                              Ples relpy fast how to refund my money
                              And how return it plese call me fast plese
                              Jun 3, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 03, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                A
                                Amrita dikshit
                                from Morena, Madhya Pradesh
                                Apr 16, 2017
                                Resolved
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                                Resolved

                                Address: 492006
                                Website: www.onlineclues.com

                                I have ordered my product no. CIN898996.. London looks women's 3 slim fit mid rise denim jeans.BT colors are not matching.Even quality of product is also degraded.I hv tried customer care no. In wrkng hrs BT it is not reachable always..I want to return this product and plz refund my amount which I paid during COD.I have also dropped email also BT no response. I have fed up of calling in ur customer care .From the delivery day I have been trying BT no response.
                                Jun 3, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 03, 2017
                                OnlineClues Customer Care's response                                 Dear Sir,
                                Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                Thanks & Regards
                                Onlineclues Team
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                                  P
                                  PrakashKumar Peringome Greeshmam
                                  from Bengaluru, Karnataka
                                  Apr 16, 2017
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                                  Address: Kannur, Kerala, 670353
                                  Website: www.onlineclues.com

                                  I have ordered for 5 cotton check shirts from online clues two three days back. My CIN is 922378 and code is [protected]. The size of the shirt I was selected is wrong. So u may please cancel the order.
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                                    M
                                    meenu chinnu
                                    from Cuddalore, Tamil Nadu
                                    Apr 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hoshiarpur, Punjab, 125005
                                    Website: onlineclues.com

                                    I received london look 5 printed shirts on 13.04.2017. The product we received is completely different from what i've ordered.. And the size is too big.. We initiated for return and the code no is 37508 and we want to buy new with l size. Product code is cin915566. Please do the needful.. When the people come and collect the product from our end????
                                    Jun 5, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 03, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      A
                                      ajitpereira
                                      from Mumbai, Maharashtra
                                      Apr 16, 2017
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                                      Address: Thane, Maharashtra, 401304
                                      Website: Onlineclues.com

                                      I am choosing wrongly order .
                                      order No. CIN927404
                                      and Order No. CIN927417
                                      Actual my size is not confirm so i want canelled the order nd placed the new one order.
                                      +2 photos
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                                        R
                                        rk.nidhisingh
                                        from Ernakulam, Kerala
                                        Apr 16, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560064
                                        Website: onlineclues.com

                                        Hello...i had ordered combo of denim jeans through ur site on 10th april which was delivered on 14th april...the size mentioned was 30...the product delivered was entirely different from the one shown in the picture...also the quality wasn't good...the color was tottaly different and the size was very big...kindly look into this and refund my money taking up ur product
                                        Jun 12, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 03, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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