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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 67

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S
sardaps
from Mumbai, Maharashtra
Apr 27, 2017
Resolved
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Address: Thane, Maharashtra, 400603

Order details:

Order id: cin920708
Order date: 11 april, 2017
Date of delivary: 18 april, 2017
Product name: london looks branded 5 printed cotton shirts!
Size:l
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site. (Expected product picture is attached)
+1 photos
Jun 12, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
May 07, 2017
Updated by sardaps The product is very bad and of different design.. I want to return the product. I tried many times on the phone number mentioned but there is no response. Please refund my money. Otherwise I will file a case in consumer forum Plz do the favour and solve my problem immediately.
Verified Support
May 12, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    D
    dinkar jadav
    from Un, Gujarat
    Apr 26, 2017
    Resolved
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    Address: Ahmedabad, Gujarat, 382225

    Jo product mene select kiye huee the or order kiye vo product muje diliviery nahi kiye hue hai. Dusare color or design ke product deliviery hue hai.
    Muje dilivery kiye product me desing or colour difference hai.
    Jo shirt or design mene select kiye hue hai wo mene photo me attched kiye hue hai.
    Please return my color and desing product.
    Thanks you
    +1 photos
    Jun 12, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Apr 26, 2017
    Updated by dinkar jadav     Jo product mene select kiye huee the or order kiye vo product muje diliviery nahi kiye hue hai.Dusare color or design ke product deliviery hue hai.
    muje dilivery kiye product me desing or colour difference hai.
    jo shirt or design mene select kiye hue hai wo mene photo me attched kiye hue hai.
    please return my color and desing product.
    thanks you

    Verified Support
    May 12, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team.
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      R
      Ravindra Dive
      from Mumbai, Maharashtra
      Apr 26, 2017
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      Website: Onlainclues

      Mayne ye web se 5 shart order kite the o alag he.. Alag disien alag color he pls ritarn these shart..
      Apr 26, 2017
      Updated by Ravindra Dive       Alag color or alag disien
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        R
        Ravi Bagda
        from Ahmedabad, Gujarat
        Apr 26, 2017
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        Address: Rajkot, Gujarat, 360024
        Website: Www.onlinecluse.com

        My order is not there
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          S
          SikkadharSyed
          from Chennai, Tamil Nadu
          Apr 26, 2017
          Resolved
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          Resolved

          Address: Hisar, Haryana, 125005
          Website: www.onlineclues.com

          I am syed from chennai. I have ordered London Looks Men's 5 Checkered Cotton Shirts in onlineclues website.
          Order No: CIN 931275.
          Order date: 18/4/17.
          Order Received date: 25/4/17.
          I have received shirts with completely different colours and designs.. I am very disappointed with your service. I need to return this order... There is no option available for return in that website. If I call to the phone number given in their website then the call automatically disconnected...

          Regards,
          Syed Ibrahim
          [protected]
          Jun 12, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          May 12, 2017
          OnlineClues Customer Care's response           Dear Sir,
          Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
          Thanks & Regards
          Onlineclues Team
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            B
            blacky90
            from Beypore, Kerala
            Apr 26, 2017
            Resolved
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            Resolved

            Address: 600026
            Website: onlineclues.com

            Order details:
            Awb no:[protected]
            Order id: cin925683
            Order date: april 14, 2017
            Date of delivary: april 24, 2017
            Product name: london looks mens 3 solid cotton casual shirts
            Size:xl
            Unit cost:699 rupees (100 extra for shipping)
            Total amount: 799 rupees

            Returned reasons:

            Product (Shirts) is totally different in design & colour from the show in image of your site. Quality also very bad like handkerchief, i also did not receive any invoice... Kindly refund the amount asap.
            +2 photos
            Jun 14, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              T
              Tushar Vidhani
              from Mundi, Madhya Pradesh
              Apr 25, 2017
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              Address: Bilaspur, Chhattisgarh, 495004
              Website: onlineclues.com

              The product is totally different from the picture shown.Please come and take this product and return my money.This product has totally different colour, size, design.I had called the company policy more than 30 times but there is no response.Please take this product of 10 t-shirts which is really exaggerated.
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                J
                Juna thomas
                from Mysore, Karnataka
                Apr 25, 2017
                Resolved
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                Resolved

                Address: 686636
                Website: online clues

                I had ordered london looks men's 5 cotton casual slim fit shirt from your site. But color not matched.. So could u please return back it. I had paid 1099 indian money today.. And i should get it back. Please let me know what is the current progress. I had ordered black, white, blue, yellow and violet. But i got the product of the colours of green, yellow, white, grey
                Jun 12, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 12, 2017
                OnlineClues Customer Care's response                 Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
                View replies
                I want to cancel my order because i choose wrong product.There is no option of cancel order My order no. is CIN937017

                Not ordered colour - Comment #2713715 - Image #0
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                  V
                  vishak panikar
                  from Pune, Maharashtra
                  Apr 25, 2017
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                  Address: 411033
                  Website: Onlineclue. Com

                  3 Jeans I had taken and it is totally different quality product I got... I want to return back and. ..I want refund... It's my request...and please don't cheat the people while giving low price product..and which ur showing In website ..both are different.
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                    A
                    Akhil M B
                    from Panaji, Goa
                    Apr 25, 2017
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana

                    I ordered 5 shirts from this site. But that shirts i were not as described when i recieved. So i want to return them. Refund me.
                    Order no: cin935492
                    The colurs are changed. The quality is dull too. I am very dissapointed.
                    Website says that its 100% assured, so how can this mistake happen?. I want to return the parcel. Thr shirt size is also not mine. Onr shirt is damaged. Colurs are not proper. Poor quality material. So i want refund.
                    Thank you.
                    Jun 12, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
                    View replies
                    I am ordered branded combo of 5 stylish partywear shirts. But i got another shirts, those i dont want, thats why i am not satisfy to your order. I want to return the order.
                    Near Celebration hotel, sindhu vihar, solapur, Maharashtra
                    Pin 413004
                    Mob no. [protected]

                    Clothing - Comment #2714340 - Image #0
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                      K
                      kay vasave
                      from Vadodara, Gujarat
                      Apr 25, 2017
                      Resolved
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                      Resolved

                      Address: Tapi, Gujarat, 394670
                      Website: www.onlinecluse.com

                      Order id: cin926422
                      Oder dat: 20/4/3017
                      Date of delivery: 25/4/16
                      Product. Name
                      London look men's 5 cotton
                      Cusual slim fit sollid shirts
                      Size : xl
                      Cost : 1099/_
                      Return reasons : this product totally
                      Different... To website showan image
                      And all colors are defferent this product is very bad quality.
                      Soo return my money pls i have reqest u
                      Pls...
                      +1 photos
                      Jun 12, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Apr 25, 2017
                      Updated by kay vasave                       Fast return my money
                      Verified Support
                      May 12, 2017
                      OnlineClues Customer Care's response                       Dear Customer,

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                      Thanks & Regards,
                      Onlineclues Team
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                        I
                        inderjeet87
                        from Chandigarh, Chandigarh
                        Apr 25, 2017
                        Resolved
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                        Resolved

                        Address: Chandigarh, Punjab, 160014
                        Website: www.onlineclues.com

                        I had ordered a combo of 5 london shirts on april 20 from online clues and received the order on 22 aprail But out of 5 shirts 4 shirts are not actual means 1 shirt is in different colour. Moreover the quality of cloth and stiching is very poor. I have tried calling the number given on the website but it is always busy.
                        Therefore, please initiate the return process.
                        Inderjeet
                        #575 Dadu Majra colony,
                        Mobile no [protected]
                        Order no-CIN931804
                        Courier-Blue Dart
                        Tracking code-[protected]
                        Jun 12, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        May 12, 2017
                        OnlineClues Customer Care's response                         Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          E
                          Er Nitish Sharma
                          from Bengaluru, Karnataka
                          Apr 25, 2017
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                          Address: Shimla, Himachal Pradesh, 171009
                          Website: www.onlineclues.com

                          The shirts that i ordered does not match with the colors that i have seen while placing order so kindly return my order.
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                            M
                            mani shankar sahu
                            from Mugma, Jharkhand
                            Apr 25, 2017
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                            Address: Jharsuguda, Odisha, 768201
                            Website: online shopping

                            The product is totally different this product is very bad quality
                            Apr 25, 2017
                            Updated by mani shankar sahu                             The product is totally different this product is very bad quality
                            Apr 25, 2017
                            Updated by mani shankar sahu                             The product is totally different this product is very bad quality
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                              A
                              arvind84
                              from Bengaluru, Karnataka
                              Apr 25, 2017
                              Resolved
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                              Resolved

                              Address: 580010

                              Hi

                              Have ordered for 5 shirts from this site.. I received the shirts which totally different from what i have ordered. I have emailed them that what i have ordered with pictures.. But not receiving any reply and the numbers which are provided on site is showing always busy.

                              I have attached the picture of my order. But the one i got is so wort that even i cant like to take a pic of that :(
                              +1 photos
                              Jun 25, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 12, 2017
                              OnlineClues Customer Care's response                               Dear Sir,
                              We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                              Thanks & Regards,
                              Onlineclues Team
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                                S
                                srinivasarao kurra
                                from Rajahmundry, Andhra Pradesh
                                Apr 25, 2017
                                Resolved
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                                Resolved

                                Address: 522006
                                Website: onlineclues

                                I order a product on 11-april-2017 but i have recived this product on 17- april-2017 but i have ordered a check shirts but i have got designs shirts plesae return my order as soon as possible i want money take my order return and give money as soon as possible but before only i have been complaited but no response they called and asked what is your problem they asked but i said that this is wrong product please return my product and give money they asked bank debit but i said they do not wear money on bank so reply fast to my complaint and give money back as soon as possible
                                +1 photos
                                Jun 13, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  R
                                  Rajasekhar Kandula
                                  from Hyderabad, Telangana
                                  Apr 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500019
                                  Website: onlineclues.com

                                  CIN93290
                                  Tracking ID:[protected]

                                  Tracking ID:[protected]CIN93290
                                  Jun 20, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 12, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues team
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                                    J
                                    jillella
                                    from Idukki, Kerala
                                    Apr 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500054
                                    Website: onlineclues.com

                                    I have ordered onlineclues.com 5shirts order no. Cin935288 and 3pants order no. Cin935343 total worth is 2300 rupees. But the products is totally different from what is shown in image. Please give money back other wise i will complaint to consumer court will all costumer. Name:thirupathi
                                    Plot no.21&22 kathikeyanilayam t301,
                                    Chinthal, hyderabad my contact no.[protected]
                                    Jun 18, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Apr 24, 2017
                                    Updated by jillella                                     My no.[protected]
                                    Apr 24, 2017
                                    Updated by jillella                                     Onlineclues address.
                                    Opp.holy hospital, tosham road, hissar, haryana, 125005
                                    Email.
                                    [protected]@onlineclues.com
                                    Contact no.[protected]/39
                                    Verified Support
                                    May 12, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues customer care.
                                    Verified Support
                                    May 12, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues customer care.
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                                      J
                                      Jagat89
                                      from Kolkata, West Bengal
                                      Apr 24, 2017
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                                      Address: Hisar, Haryana, 125005
                                      Website: onlineclues.com

                                      I have ordered 5 cotton shirts worth 1099, but they have delivered totaly different and worst material shirts on dated 24.04.2017, i am trying to return this product but there number they have given is switch off.
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                                        Pawan Lekhwani
                                        from Noida, Uttar Pradesh
                                        Apr 24, 2017
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                                        Address: Bareilly, Uttar Pradesh, 243001
                                        Website: www.onlineclues.com

                                        Low quality shirt i need to return these shirt... Totaly different shirt...
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