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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 71

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M
Mohammed ribin
from Mysore, Karnataka
Apr 15, 2017
Resolved
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Resolved

Address: Thrissur, Kerala, 680596

I got a product which is entirely different from the colour i ordered. Plz return and give me the original product. I ordered 5 shirts which are extremely different colour. Kindly send me the original colour i ordered or refund me. Plz tell what shld i do to get my item as soon as possibl.
Date of delivery : 15/04/2017.

Payment: 999.
Country: kerala.
Jun 3, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    A
    Ajaykirar
    from Mundi, Madhya Pradesh
    Apr 15, 2017
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    Address: Gwalior, Madhya Pradesh, 474001

    Rong Product is cheng
    Apr 15, 2017
    Updated by Ajaykirar     Hamai sirt badalbado bhaisaahab galat aa hai hengi
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      S
      shiva barse
      from Mundi, Madhya Pradesh
      Apr 15, 2017
      Resolved
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      Resolved

      Address: Burhanpur, Madhya Pradesh, 450331
      Website: www.onlineclues.com

      Owrder Id-CIN903681
      order date -8/4/2017
      delivery date- 14/4/2017
      state- M.P.
      sku code-LL 5shirt 10
      product name-london looks mens 5 cotton casual slim-fit solid shirts
      size-XXL
      Qty-1
      cost- 999 +50 delivery charge +100 extraa shipping charge
      total amount-1149

      return reason

      my order is deliver on 14 April 2017...this is totally wrong..
      my order was 5 shirt but 3 shirt in this packet ...so please deliver my real order... I want return this wrong order...please deliver my order
      +1 photos
      Jun 3, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Apr 15, 2017
      Updated by shiva barse       dear sir delivered my order imigiatly
      Verified Support
      May 03, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
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        K
        Karan singhpk
        from Delhi, Delhi
        Apr 15, 2017
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        Address: 110078
        Website: Onlineclues.com

        मै londan looks ka 5 shirt mangaya tha par jo colors mangaya tha wo nahi aaya or shirts maha bekar hai..isiliye mera request hai ki mera paisa wapas kar dijiye 1099
        +1 photos
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          B
          Boregaon
          from Nagpur, Maharashtra
          Apr 15, 2017
          Resolved
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          Resolved

          Address: Solapur, Maharashtra, 413215

          I order combo of 3 pure linen shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my CIN 912268 am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
          +1 photos
          Jun 3, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          May 03, 2017
          OnlineClues Customer Care's response           Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            D
            Deepak Purushottam Gehlot
            from Lucknow, Uttar Pradesh
            Apr 15, 2017
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125005
            Website: www.onlineclues.com

            The product i ordered is totally different. Please return it and refund my money.
            I have sent an e-mail to onlineclues but they were not responding even i have tried on their complain number but they are not receiving the call.
            Awd no- [protected]
            Mob no- [protected]
            Mail id- gehlot.[protected]@gmail.com
            Price- Rs.999+100(shipping charge)
            They are not responding and according to company policy they should contact within 24 hours.
            +3 photos
            Nov 12, 2017
            Complaint marked as Resolved 
            They have finally refunded the money but they didn't refunded 100 rs of shipping
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 03, 2017
            OnlineClues Customer Care's response             Dear Sir,
            Your refund process is going on. You will receive the payment Soon in your bank account.

            Thanks & Regards
            Onlineclues Team
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              Y
              Yoginath Boregaon
              from Indore, Madhya Pradesh
              Apr 15, 2017
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              Address: Solapur, Maharashtra, 413215

              Please this ieatam rutuns is very bad quality& iam not interesting this ieatam
              Apr 15, 2017
              Updated by Yoginath Boregaon               This ieatam duplicate and very bad
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                P
                priyast
                from Delhi, Delhi
                Apr 15, 2017
                Resolved
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                Resolved

                Address: Dakshina Kannada, Karnataka, 575025
                Website: www.onlineclues.com

                Dear Sir
                I want to Return my order because your product doesn't match which is shown in your site..it is totally different...

                Order ID: CIN917434
                Order Date:
                Apr 10, 2017 11:38:34 AM

                Date of delivary: April -15 -2017
                Product name: London Looks Women's 3 Skinny-Fit Denim Jeans !
                Size :30
                Unit cost:1099 rupees (100 extra for shipping)
                Total amount: 1199 rupees

                Returned reasons:

                This product totally different ... to website shown image this product is vary bad quality
                Jun 3, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 03, 2017
                OnlineClues Customer Care's response                 Dear Sir,
                Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                Thanks & Regards
                Onlineclues Team
                View replies
                They are fraud I am also suffering same issue and they are not responding our call and mail totally fraud company
                Reply
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                  D
                  dharm9012
                  from Noida, Uttar Pradesh
                  Apr 15, 2017
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                  Address: New Delhi, Delhi, 110054
                  Website: www.onlineclues.com

                  I ordered 4 combo women jeans with 28 size but receive different product with 32 size. I am try to contacting them on-site given nos. But they are not responding. They make fraud to us. Please take action against them quickly and don't buy any product from this site.
                  +1 photos
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                    A
                    Anuradha maithon
                    from Hyderabad, Telangana
                    Apr 15, 2017
                    Resolved
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                    Resolved

                    Address: 826001
                    Website: Onlineclues.com

                    Order id: cin914920
                    Order date: april 9, 2016
                    Date of delivary: april 15, 2016
                    Product name: london looks women's 3 slim fit mid rise denim jeans
                    Size :28
                    Unit cost:1099 rupees (100 extra for shipping)
                    Total amount: 1199 rupees

                    Returned reasons:

                    Product (Jeans) is totally different in quality from the show in image of your site. Jeans are poor quality
                    I also did not receive any separate invoice...
                    Please return my money back.
                    Address: bekarbandh b-4 dhanbad jharkhand pin 826001
                    Apr 15, 2017
                    Complaint marked as Resolved 
                    Order id: CIN914920 Order date: APRIL 9, 2016 Date of delivary: april 15, 2016 Product name: London looks women's 3 slim fit mid rise denim jeans Ize:m Unit cost:1099 rupees (100 extra for shipping) Total amount: 1199 rupees Returned reasons: Product denim jeans is totally different in Quality from the show in image of your site. Jeans quality is poor. I also did not receive any separate invoice... Please return my money back
                    OnlineClues customer support has been notified about the posted complaint.
                    Apr 15, 2017
                    Updated by Anuradha maithon                     I want to cancel my order because the quality of jeans is very bad not as shown online. My order no is CIN914920.
                    PLEASE return my money back.I don't want this type of rough jeans. Very bad quality. Not like denim jeans. Please help cancel this order. And kindly return back my money.
                    Apr 15, 2017
                    Updated by Anuradha maithon                     Please give my money back ...Onlineclues.com service is pathetic ...no one pick up the call ...Please return my money
                    Apr 15, 2017
                    Updated by Anuradha maithon                     Still not resolved my problem ...fraud
                    Apr 15, 2017
                    Updated by Anuradha maithon                     Please return my money ...pathetic product ...easy return all wrong ...Onlineclues.com...Their is no customer satisfaction ...size colour quality ...very bad
                    Apr 15, 2017
                    Updated by Anuradha maithon                     Order id: CIN914920
                    Order date: APRIL 9, 2016
                    Date of delivary: april 15, 2016
                    Product name: London looks women's 3 slim fit mid rise denim jeans
                    Ize:m
                    Unit cost:1099 rupees (100 extra for shipping)
                    Total amount: 1199 rupees

                    Returned reasons:

                    Product denim jeans is totally different in Quality from the show in image of your site.
                    Jeans quality is poor.
                    I also did not receive any separate invoice... Please return my money back
                    Verified Support
                    May 03, 2017
                    OnlineClues Customer Care's response                     Dear Anuradha,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
                    Verified Support
                    May 03, 2017
                    OnlineClues Customer Care's response                     Dear Anuradha,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
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                      S
                      Saksham Mehrotra
                      from Allahabad, Uttar Pradesh
                      Apr 14, 2017
                      Resolved
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                      Resolved

                      Address: Kanpur, Uttar Pradesh, 208001
                      Website: www.onlineclues.com

                      Order ID
                      CIN912937

                      Order Date
                      Apr 7, 2017

                      Shipping Method

                      Standard shipping

                      Shipping Address

                      Saksham mehrotra
                      22/80 near vaibhav laxmi mandir, pheel khana, binhara road, Kanpur, Uttar Pradesh

                      IN-208001

                      [protected]

                      Item Details
                      # 1

                      Name
                      London Looks 5 Men's Cotton Check Shirts!
                      size: M
                      Quantity 1
                      Unit Price ₹ 999.0
                      Item Total ₹ 1, 099.0
                      Other Details
                      Total Items
                      1

                      Sub Total
                      ₹ 1, 099.0

                      Shipping Charges
                      ₹ 0.0

                      Grand Total
                      ₹ 1, 099.0
                      Jun 2, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        M
                        Manish Kansara
                        from Ahmedabad, Gujarat
                        Apr 14, 2017
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                        Address: Ahmedabad, Gujarat, 380058
                        Website: Google

                        [protected]
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                          B
                          Biswajit Natua
                          from Bengaluru, Karnataka
                          Apr 14, 2017
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                          Address: Bangalore, Karnataka, 560066
                          Website: [email protected]

                          Item name: London looks 5 men's cotton check shirts. Qty:1.size:S
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                            A
                            Arun Boms
                            from Mumbai, Maharashtra
                            Apr 14, 2017
                            Resolved
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                            Resolved

                            Address: 125005
                            Website: Online clues .com

                            My self arun, april 12 th i ordered a london look mens shirts combo pack small size. Today i got my order and that is extreamly different in pattern, colour and size, which i ordered. I dont want this product, and i called many times in customercare number nobody is attended my call. It is really a cheating. I want my money back
                            Iten name - london look mens 5 checkered cotton shirts
                            Sku code - ll5 check 6
                            Vat/tin no[protected]
                            Cin 914922
                            +1 photos
                            Jun 3, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 03, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
                            Verified Support
                            May 03, 2017
                            OnlineClues Customer Care's response                             Dear Sir,
                            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              M
                              Møhît Shìvhærë
                              from Mundi, Madhya Pradesh
                              Apr 14, 2017
                              Resolved
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                              Resolved

                              Address: Gwalior, Madhya Pradesh, 475110
                              Website: Online clues

                              The shirt i ordered is very bad and size is not correct.. It is very bad condition and totally different so sir i requested i want return order (Polo t shirts)
                              Detail
                              T shirts london look coloured polo received 11 april 2017
                              Order no. Cln903101
                              Order date. April 3 2017
                              Timing 10:59:32am
                              Total amount 999.0
                              Email id. [protected]@gmai.com
                              Please reply fast
                              +1 photos
                              Jun 3, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 03, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                V
                                Veer Varma
                                from Korba, Chhattisgarh
                                Apr 14, 2017
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 452016
                                Website: onlinecluse

                                Many 3 brandad coutan party wear shart order ke thi but many jo product order kiya tha wo mujhy nhe mila hai uske jagah mujhy dusre shart mile hai jo ke bhut he low quality ke hai or mujhy wo product bilkul bhi pasand nhe aya hai is liye mujhy apny rupay refund chaiye many kafe time company kai maga store pr bhi call kiya but mujhy waha sy koi bhi response nhe mila is jald sy jald aap mujhy mary pasy refund kary
                                Jun 3, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Apr 14, 2017
                                Updated by Veer Varma                                 Many 3 brandad coutan party wear shart order ke thi but many jo product order kiya tha wo mujhy nhe mila hai uske jagah mujhy dusre shart mile hai jo ke bhut he low quality ke hai or mujhy wo product bilkul bhi pasand nhe aya hai is liye mujhy apny rupay refund chaiye many kafe time company kai maga store pr bhi call kiya but mujhy waha sy koi bhi response nhe mila is jald
                                Verified Support
                                May 02, 2017
                                OnlineClues Customer Care's response                                 Hello Customer,
                                Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                Please check properly from where do you order this product as it is not our shipment

                                Our shipment is spark international.
                                Thanks
                                OnlineClues Team
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                                  O
                                  Ot Jagdish
                                  from Kolkata, West Bengal
                                  Apr 14, 2017
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                                  Address: Koraput, Odisha, 764020
                                  Website: onlineclues.com

                                  Dear sir,
                                  I ot. jagdish, i bought combo of 5 londonlooks mens shirts from onlineclues website and got the packet which i never ordered for that item, and in that packet out of 5 two are already damaged pieces, so kindly arrange for return.
                                  My order id is cin907707
                                  I got the package on[protected]
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                                    A
                                    Altab usman shaikh
                                    from Amritsar, Punjab
                                    Apr 14, 2017
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                                    Address: Pune, Maharashtra, 411057
                                    Website: Onlineclues

                                    My order id is CIN911556 and tracking id[protected], i want return my order parcel because i received the parcel but the item is not same as per your display item. please return this item.
                                    Apr 14, 2017
                                    Updated by Altab usman shaikh                                     I purchased shirts but shirts size is big . then.i want to return this product.
                                    Order id: CIN911556
                                    Order tracking:[protected]
                                    Apr 14, 2017
                                    Updated by Altab usman shaikh                                     Please return fast
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                                      A
                                      Akhus
                                      from Diphu, Assam
                                      Apr 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hisar, Haryana, 125005
                                      Website: Onlineclues.com

                                      I ordered the product but it's different from what the site was displaying. I received a product of cheap quality. I want to return the order. For that I am trying to contact onlineclues. But they are not responding. I want my refund. Many complaints are registered against this company. This online site is a fraud.

                                      Order no. CIN904110
                                      SKU CODE - LL 3Gjeans 9
                                      Jun 3, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 02, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        H
                                        Hitesh Negi
                                        from Dalhousie, Himachal Pradesh
                                        Apr 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: Shimla, Himachal Pradesh, 171006

                                        Deepak Chauhan
                                        Shimla
                                        Order placed 1 April
                                        Order received 6 April
                                        I was ordered combo of 3 London looks denim and product I received from onlineclues was very cheap and different.
                                        I want my refund 1199
                                        I was registered my complaint on this no [protected] and get complaint no 34989.
                                        Till I got no response from onlineclues.
                                        This msg i past in my Facebook wall and spread it to all My Facebook friend list.to aware people from fraud of onlineclues compny.
                                        1000 of complaints against this compny.every one fraustated and cheated by you.
                                        Contect me on this no [protected]
                                        May 15, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 14, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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