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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 74

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M
madanraj5
from Chennai, Tamil Nadu
Apr 10, 2017
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400020
Website: www.onlinecules.com

I Am Mahendra Kumar from Mumbai

I have ordered London Looks Men's 5 Cotton Casual slim-fit solid shirts. But they have given me something else and colour of shirt also doesn't match.
They don't have the return policy. Then how will the customer get the refund. Online showing some other product & giving the customer some other product which is not matched
+2 photos
May 15, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
OnlineClues Customer Care's response
Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team
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    V
    vikas gowda M
    from Heggadadevankote, Karnataka
    Apr 10, 2017
    Resolved
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    Resolved

    Address: Mysore, Karnataka, 570007
    Website: onlineclues.com

    To you Send my order that 5 branded designer shirts but the colours of the package is not same as you are showing on online... So that's why I want to return my order back. i am saying all my friends and share by social network online clues.com is a very fake and bad, cheap product by sale online i am not interest plzz i request you refund my money
    May 15, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2017
    OnlineClues Customer Care's response
    Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      K
      Kaushal Panwar
      from Delhi, Delhi
      Apr 10, 2017
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      Address: 110059

      Its fabric quality is not good and size is not perfect... I want to return it...my parents doesnt like it...i want my money back...its not like same as shown in website photoes...i doesnt like this material and ur policies are bad...its shipping time is also very late...
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        R
        Rushabh Pakhare
        from Mumbai, Maharashtra
        Apr 19, 2017
        Resolved
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        Resolved

        Address: 410209
        Website: Onlineclues.com

        I have placed order of t shirts of pack of 10 of price 1299 and my order is by the name of Rushabh Pakhare and already 6 days are gone but still not the product is delivered and not got any intimation also from onlineclues so kindly please dilever the product soon and give updates about its order id is CIN923152 and mobile no is [protected] pretty fake site onlineclues i will never buy anything now because after buying also ur not delivering the product
        Jun 6, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        May 05, 2017
        OnlineClues Customer Care's response
        Dear Sir,
        Your order is cancelled, Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
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          T
          THariq mOhamed
          from Chennai, Tamil Nadu
          Apr 9, 2017
          Resolved
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          Resolved

          Address: 600048
          Website: onlineclues.com

          Hi i m Thariq
          I have ordered combo of three Cotton shirts...but I delivered wrongly

          Cost of my order:799
          Item name :Branded combo of 3 pure Cotton shirts
          Qty : 1
          Size : l
          SKY CODE : 3 SOLIDS_I
          My address: no 63, abhishek nagar, vandalur, Chennai
          Zip:600048
          Ordered date: 29-mar-17
          Mobile no: [protected]

          Please collect it Back or replace my order .
          May 17, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Apr 14, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          OnlinecluesTeam
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            M
            M.chamundappa
            from Adoni, Andhra Pradesh
            Apr 9, 2017
            Resolved
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            Resolved

            Address: Chittoor, Andhra Pradesh, 517425
            Website: onlineclues.com

            Sir, I ordered London Looks 5 men's cotton checks shirts on 2 nd April 2017.
            ID no: CIN901531. Cost Rs:1099..
            I recieved on 9th april 2017 . The product is significantly different, low quality, different colour from that image shown in the website...Disappointed .. so accept the return and refund my money immediately..
            I will be thankful if you consider my request as early as possible..
            May 15, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2017
            OnlineClues Customer Care's response
            Dear Sir,
            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
            Thanks & Regards
            Onlineclues Team
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              P
              Patel@1989
              from Ahmedabad, Gujarat
              Apr 10, 2017
              Resolved
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              Resolved

              Address: 382443
              Website: Online lies.com

              Hello. I vismay patel has received my order no. CIN906333 on 09 Apr 17. After receiving immediately i checked it and trialed it. After checking and trailing found damaged around back shoulder in one piece. And also dislike colours and the quality of materials as described on the information So i would like to return my order or replace the damaged piece or a whole consignment.
              Apr 23, 2017
              Complaint marked as Resolved 
              E mail: [email protected] Contact: 7405187181
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
              Apr 24, 2017
              Updated by Patel@1989
              I posted my complaints before 15 days since there is no any response from your team. Make it resolve as soon as possible.
              Verified Support
              May 02, 2017
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
              Verified Support
              May 12, 2017
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                A
                ashish@09
                from Delhi, Delhi
                Apr 9, 2017
                Resolved
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                Resolved

                Address: Hisar, Haryana, 125005
                Website: www.onlineclues.com

                I am ashish gaurav. I want to return and refund of my product. The product which i buy is a combo of 5 shirt whose price is 999 plus 100 shipping charge on date 4 april 2017 . Its order no. is cin900985 .I am not satisfied with this product because it is totally different in colour and look from the site which i have seen . So i want my money back and return my product .pls refund fast
                May 15, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Apr 11, 2017
                Updated by ashish@09
                I am ashish gaurav .i ordered a combo of 5 shirt of rs 999 +100 shipping charge. The product which i buy is totally differ to the site photo .the colour, material and design is bad .I alredy register my email before some day but u can't respond even u can't pickup the phone call so i contact to a consumer forum he gave me docket no. 226758 .i[censored] dont refund my money, i case file againt u to the consumer forum.please refund my money .my contact no. is [protected]. please refund my money quickly .
                Thank u
                Apr 11, 2017
                Updated by ashish@09
                My order id is cin900985
                Verified Support
                Apr 14, 2017
                OnlineClues Customer Care's response
                Dear Sir,
                Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                Thanks & Regards
                Onlineclues Team
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                  A
                  anush deori
                  from Lala, Assam
                  Apr 9, 2017
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                  Address: Kamrup Metropolitan, Assam, 781036
                  Website: onlineclues.com

                  [protected]

                  inush deori
                  branch: barbari (assam)

                  a/c no [protected]

                  ifsc :sbin0015768
                  +1 photos
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                    S
                    sukhmanjit kaur
                    from Nangal, Punjab
                    Apr 9, 2017
                    Resolved
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                    Resolved

                    Address: Amritsar, Punjab, 143001
                    Website: onlineclues.com

                    Hello
                    sir, mam
                    i sukhmanjit kaur have placed the order of three denim jeans on 05/04/2017 at 05:17 pm with tracking code [protected] my order no is CIN899804 it is dispatched through BLUE DART . but i am not satisfied with this product because this product i have seen on yours site that is totally different from which you people have sent on 08/04/2017 please give my money back and take your product back this product is rupees 1199/_
                    my mobile no is [protected] call on this no urgently
                    May 15, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Apr 09, 2017
                    Updated by sukhmanjit kaur
                    I SAID GIVE MY MONEY BACK U BIG FRAUD
                    Apr 09, 2017
                    Farith1984's response
                    Return taken your product for full trousers not matching

                    Verified Support
                    Apr 14, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
                    Your product is not matching size.so return taken your product for full trousers

                    Three denim jeans ..... return my money back - Comment #2698995 - Image #0
                    Three denim jeans ..... return my money back - Comment #2698995 - Image #1
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                      D
                      dhruvsg1
                      from Ahmedabad, Gujarat
                      Apr 9, 2017
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                      Address: Hisar, Haryana, 125005
                      Website: www.onlineclues.coml

                      I ordered five shirts after seeing the dashing colour and design... When they deliver the stuff it was totally different. Now i feel cheated... Even they wrote easy returns on there website but no one is answering on those number or ivr says all are busy.
                      +2 photos
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                        P
                        Pritom Dhar
                        from Kolkata, West Bengal
                        Apr 8, 2017
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                        Address: Kolkata, West Bengal, 700042
                        Website: [email protected]

                        Products didn't match which I ordered..
                        Apr 08, 2017
                        Updated by Pritom Dhar
                        Please change this shirts
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                          T
                          Tarun jarwal
                          from Delhi, Delhi
                          Apr 8, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110012
                          Website: Onlineclues

                          I am Tarun kumar i ordered London looks mens 3 denim standard fit jeans of order no CIN906494. The quality of product is very ordinary its looks very local. Chains of the jeans is not moving smoothly and struck sometime also the button are very local. The blue denim fit is not fit at all is very loose. So please return my order as soon as posible.

                          State-NEW DELHI
                          ZIP-110012
                          May 23, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 14, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
                          I am Tarun kumar i ordered London looks mens 3 denim standard fit jeans of order no CIN906494. The quality of product is very ordinary its looks very local. Chains of the jeans is not moving smoothly and struck sometime also the button are very local. The blue denim fit is not fit at all is very loose. So please return my order as soon as posible.
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                            H
                            himanshu parida
                            from Bengaluru, Karnataka
                            Apr 8, 2017
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana
                            Website: www.onlineclues.com

                            I have ordered "Branded Combo of 3 Slim-fit party wear premium cotton shirts" of Medium size from this site, but recieved​ some things of cheap, quality less, loveshirts of different sizes which u can't even look at. My order number is BKS44896 and my nos is [protected]. Even tried contacting customer care, but not able to reach them. Return this product as soon as possible.
                            +1 photos
                            May 18, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            This product is not related to us Please check the company name on the courier packet.
                            Onlineclues Team.
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                              V
                              victoryvinay.vini808
                              from Tumkur, Karnataka
                              Apr 8, 2017
                              Resolved
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                              Resolved

                              Address: Chitradurga, Karnataka, 577502
                              Website: onlineclues

                              Onlineclues — Bad shirts

                              I had ordered a combo of 3 cotton shirts which cost @799 and [protected]@799 the shirts are totally different from the shirts which I have ordered, these shirts are very bad and I do not like the colour and quality of these shirts, these shirts are very bad in looks and they are not suitable do me so plz I request u to take these shirts back and refund my mone
                              May 15, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Apr 08, 2017
                              Updated by victoryvinay.vini808
                              My order purchase branded combo of 3 slim-fit party wear premium cotton shirts but i have receive another wrong item and also product was too bad so i will decided to refund my money
                              Apr 08, 2017
                              Updated by victoryvinay.vini808
                              Refund my money
                              Verified Support
                              Apr 14, 2017
                              OnlineClues Customer Care's response
                              Hello Customer,
                              Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                              Please check properly from where do you order this product as it is not our shipment
                              Our shipment is spark international.
                              Thanks
                              OnlineClues Team
                              Verified Support
                              Apr 14, 2017
                              OnlineClues Customer Care's response
                              Hello Customer,
                              Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                              Please check properly from where do you order this product as it is not our shipment
                              Our shipment is spark international.
                              Thanks,
                              OnlineClues Team
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                                H
                                Hritik Shukla
                                from Chakia, Bihar
                                Apr 8, 2017
                                Resolved
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                                Resolved

                                Address: Kanpur, Uttar Pradesh, 208011

                                Which shirts which i got are not ordered by me, i had ordered some other shirts
                                So i have to return these shirts and it's cloth is also very bad
                                I am a very poor person and by 1100 is a very big amount for me so plz return it
                                Maine dark colour ki 5 shirts order ki thi but mere pass bhut hi bekar light colour ki shirts are hai aur i hate light colours so i want to return them
                                May 15, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Apr 08, 2017
                                Updated by Hritik Shukla
                                I had ordered a combo of 5 cotton shirts which cost @999 and [protected]@1099 the shirts are totally different from the shirts which I have ordered, these shirts are very bad and I do not like the colour and quality of these shirts, these shirts are very bad in looks and they are not suitable do me so plz I request u to take these shirts back and refund my money
                                Apr 08, 2017
                                Updated by Hritik Shukla
                                I want my money back
                                Verified Support
                                Apr 14, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Verified Support
                                Apr 14, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  K
                                  Krishnapradhan8055 @gmail.com
                                  Apr 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hisar, Haryana, 125005
                                  Website: online clues

                                  A week before I have ordered five shirts of size 'S' .After 2-3days I have received the product . when I opened it I found that the shirts which were sent was not ordered. Then I call the onlineclues customer care number. They were not answering my call nor they call back . I have tried them 100 times but no answer from that side. Even though I have sent many emails.no response came from that side.The below shirts I have ordered and the above one I have received
                                  +1 photos
                                  May 15, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2017
                                  OnlineClues Customer Care's response
                                  Hello, Greetings from OnlineClues!
                                  We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                  Onlineclues Team
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                                    C
                                    Coolrj18
                                    from Morjim, Goa
                                    Apr 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411037
                                    Website: Onlineclues.com

                                    I just received the product today. The t- shirts quality are below average. And even the t shirts are defective as i found some of those torn. There is no option available regarding returns. And neither are they attending my calls. I am not happy with their conduct of selling such useless products. And customer service ie just lethargic. So i would like to return the product.
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 14, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues Team
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                                      Nitirajsinh zala
                                      from Ahmedabad, Gujarat
                                      Apr 8, 2017
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                                      Address: Panchmahal, Gujarat, 382721
                                      Website: onlineclues.com

                                      I ordered 3 shirt ofwhite, blue and gray colors shirts but I got other colors company cheat me I want to return my product and want to get back my money so urgently arrange return order and give me my money back.
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                                        Leuva trushar
                                        from Ahmedabad, Gujarat
                                        Apr 7, 2017
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                                        Address: Hisar, Haryana, 125005
                                        Website: www.onlineclues.com

                                        I want to return my product because it is totally diferent than i ordered and its qualityis also poor so i want to return it.
                                        +1 photos
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