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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 78

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A
amitrock22
from Delhi, Delhi
Mar 31, 2017
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Address: Hisar, Haryana, 125005
Website: onlineclue.com

I Order combo of 5 pure printed cotton shirts..of the design but the design of the product is not the same and thequality of the product is so bad. And size of the product is not same which I ordered.. please take your product back and refund my money
bar code no-[protected]
bill is attached in photo uploaded...
+1 photos
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    K
    kiranbhai chauhan
    from Mul, Maharashtra
    Mar 31, 2017
    Resolved
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    Resolved

    Address: Vadodara, Gujarat, 391107
    Website: online clus. com

    I am booked 5 london looks shirts on online clues.. But they sent me sizz nd designe is different.. So am returnd that product. They told me that.. If i returned product, with in minuts cash will be credited to your account.. But this is totally cheating app... Very bad product. They will asked to me rerurn my product and cash is refunded.. I send my product and they will receive cover... But cash is not get back... I am a victim of this cheating... My order number is 882039.. Am booking compo 5 london looks shirts... Yeh... Cheating hey bai... Supper cheating application...
    Read comments online dating services
    May 6, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Mar 31, 2017
    Updated by kiranbhai chauhan
    My product is not much other products delivered
    Verified Support
    Apr 05, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
    Verified Support
    Apr 05, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
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      B
      bijaykumar nayak
      from Durgapur, West Bengal
      Mar 31, 2017
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      Address: Hoshiarpur, Punjab, 760010
      Website: onlineclubes

      Showing was not there an other product is packing . So want to return it
      +1 photos
      Mar 31, 2017
      Updated by bijaykumar nayak
      Showes one product and I receive another product

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        B
        Basavalingam
        from Hyderabad, Telangana
        Mar 31, 2017
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        Address: Bangalore, Karnataka, 524401
        Website: onlineclues

        I was ordered London cotton check 5 shirts below figure.we sent another London cotton shirts different colours.so please return my order and refund the money.
        +1 photos
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          P
          praji manipuram
          from Hosur, Tamil Nadu
          Mar 31, 2017
          Resolved
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          Resolved

          Address: Kozhikode, Kerala
          Website: online clues.com

          I am booked 5 london looks shirts on online clues.. but they sent me sizz nd designe is different.. so am returnd that product. they told me that.. if i returned product, with in minuts cash will be credited to your account.. but This is totally cheating app... very bad product. they will asked to me rerurn my product and cash is refunded.. i send my product and they will receive cover... but cash is not get back... i am a victim of this cheating...my complaint number is 32707..am booking compo 5 London looks shirts... yeh... cheating hey bai... supper cheating application
          May 8, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We have already refunded your money, Please check your bank account transaction details.
          Thanks & Regards,
          Onlineclues Team
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            G
            gprasad87
            from Khammam, Telangana
            Mar 30, 2017
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            Address: Nellore, Andhra Pradesh, 524003
            Website: www.onlineclues.com

            Our ordered shirts and the shirts combo which were delivered are not same..Difference between our order and delivery item is much...so, we request to change our item, and send the shirts which we ordered...If not possible, pls return our money and take ur product which are worse.
            +1 photos
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              M
              mkonda
              from Chandigarh, Chandigarh
              Mar 30, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500035
              Website: Onlineclues.com

              I Had placed an Order for 5 Qty. Dotted Shirts, Order # CIN860227 on 14th March 2017 and wrong product delivered on 20th March 2017. Shirts delivered are totally different from the order which I had placed. Since 20th March 2017 I had been calling the Customer care number which always gives busy message and had written complaint on this to [protected]@onlineclues.com multiple times, I get message that we are processing your request but till date nothing has been done on this. Pls. take back the wrong product and refund my money.

              regards

              Murali
              May 22, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2017
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
              Please help me out to return the product which is completely different from the one which I saw in the website and the quality of the product is very low as they have shown in the website
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                K
                Kiran Wagmare
                from Bengaluru, Karnataka
                Mar 30, 2017
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                Address: Bidar, Karnataka, 585403
                Website: www.online clues

                Size problem
                Colors problem
                Long size

                E agar Nita return huvaa tho
                Mein police ko complaint
                +1 photos
                Mar 30, 2017
                Updated by Kiran Wagmare
                This is very kind size it color problem
                This is a very bad shirt
                Ye agar return Nita huvaa to mein police complaint karugi

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                  D
                  doll_97
                  from Mumbai, Maharashtra
                  Mar 30, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125005
                  Website: onlineclues.com

                  Order id - cin873990

                  Order date - mar 20, 2017 8:02:47 pm

                  Total amount - rs 1, 199.0 (100 rs delivery charge)

                  Item name - london looks women's 3 comfort-fit mid rise denim jeans
                  Ize: 34

                  Delivery date - mar 24, 2017

                  Please exchange the product and provide me with a new one. At least you guys should have the courtesy to call back or pick up the call. Quality provided also is too bad
                  May 11, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 05, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  Onlineclues Team
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                    A
                    from Mumbai, Maharashtra
                    Mar 30, 2017
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 125005
                    Website: www.onlineclues.com

                    I have purchase jeans from online clues site. when i receive the product i check that quality of jeans very low. when i call to customer care they are not pic the phone([protected]/39).even in online portal they don't have option to return the product. when i make online order after that i want to cancel the order but i am unable to cancel the order. please take a action against fake company.
                    May 7, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 05, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      D
                      dhanraj95
                      from Bengaluru, Karnataka
                      Mar 30, 2017
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                      Address: Jaipur, Rajasthan, 303007
                      Website: www.onlineclues.com

                      I order combo of 5 pure printed cotton shirts..quality of the product is so bad. And size of the product is not same which I ordered.. please take your product back and refund my money
                      bar code no[protected]
                      bill is attached in photo uploaded
                      +1 photos
                      Mar 30, 2017
                      Updated by dhanraj95
                      SKU Code CIN883806
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                        N
                        NIKHIL AM
                        from Noida, Uttar Pradesh
                        Mar 30, 2017
                        Resolved
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                        Resolved

                        Address: 560087
                        Website: www.onlineclues.com

                        This is for the Online clues complaint number - [protected].

                        regarding the item cloth item they delivered. I paid 1000 rs and they sent checp faulty jeans. I called them some days back for return still they haven't replied.

                        I called them several times after that date for any progress, either their phone will be busy or will not pick up. They picked once and they intentionally disconnected the phone after hearing the complaint number. Totally frustrated with their response.
                        May 8, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 05, 2017
                        OnlineClues Customer Care's response
                        Hello, Greetings from OnlineClues!
                        We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                        Onlineclues customer care team.
                        Contact : [protected], [protected]
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                          K
                          Kunu08
                          from Pune, Maharashtra
                          Mar 30, 2017
                          Resolved
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                          Resolved

                          Address: Nagpur, Maharashtra, 440008
                          Website: Onlineclues.com

                          Hey kunal here id no:CIN881358order date :Mar 242017 10:30amdate of delivery :mar 30/2017. product name: London looks printed 5 cotton shirts, size Munit cost :999 rs (100extra for shipping ) total amount 1099 Rs. return reason: product (London looks printed 5 cotton shirts) is totally different in design n colour from the show in image of your site, un quality materials and different London looks printed 5 cotton shirts, size M i am not statisfied this product .so please return my order and no one answersing the call plz resolve it
                          May 8, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 05, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues Team
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                            S
                            Sukumar Hota
                            from Barddhaman, West Bengal
                            Mar 30, 2017
                            Resolved
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                            Resolved

                            Address: Jharsuguda, Odisha
                            Website: Onlineclues

                            I ordered a product (name-london looks men's 10 round neck pre... shirt, size-M) @1299/-.That product is bad quality & totally different from the originality which was shown on the onlineclues site.
                            I want to refund my money. Your onlineclues. Com site is totally fraud and cheat with people like us. Plez help me to refund my money otherwise i file a case against your website onlineclues. Com.
                            May 10, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 05, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              M
                              mantu sharma
                              from Ranchi, Jharkhand
                              Mar 30, 2017
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                              Address: East Singhbhum, Jharkhand, 831005
                              Website: www.onlineclues.com

                              London looks branded printed cotton shirts pls return
                              +1 photos
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                                S
                                satani
                                from Vapi, Gujarat
                                Mar 30, 2017
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                                Address: 395006

                                Dear Sir
                                I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
                                My order isLONDON LOOKS Blend Of 5 Cotton Shirts(set of 5)
                                I have received it on today[protected]

                                My Order no. is CIN852821
                                Contact no-[protected]
                                [protected]@yahoo.com

                                Please return & reply this...
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                                  B
                                  Babarbhai
                                  from Mumbai, Maharashtra
                                  Mar 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: 385535

                                  Order details:

                                  Order id: cin88174w
                                  Order date: march 24, 2017
                                  Date of delivary: march 30, 2017
                                  Product name:London looks mens checked cotton shirts
                                  Ize:xl
                                  Unit cost:999 rupees (100 extra for shipping)
                                  Total amount: 1099 rupees

                                  Returned reasons:

                                  Product (shirts) is totally different in design from the show in image of your site.
                                  Many shirt are different size
                                  I also did not receive any separate invoice...

                                  So refund my money
                                  May 14, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 05, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  Your query is in process. We will do our best to resolve your problem. Our customer care team will Contact You Shortly.
                                  Thanks & Regards.
                                  Onlineclues Team
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                                    S
                                    silambarasan T
                                    from Gurgaon, Haryana
                                    Mar 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600119
                                    Website: Online Clues.com

                                    Order details:
                                    hi am Silambarasan T. my order id:CIN876246, order date :Mar 21, 2017 8:02:46 PM date of delivery :mar 29/2017. product name: London looks blendof 5 cotton shirts, size S, unit cost :999 rs (100extra for shipping ) total amount 1099 Rs. return reason: product (London looks blendof 5 cotton shirts) is totally different in design from the show in image of your site, un quality materials and different London looks blendof 5 cotton shirts, size M i am not statisfied this product .so please return my order
                                    +1 photos
                                    Mar 30, 2017
                                    Complaint marked as Resolved 
                                    Order details: hi am Silambarasan T. my order id:CIN876246, order date :Mar 21, 2017 8:02:46 PM date of delivery :mar 29/2017. product name: London looks blendof 5 cotton shirts, size S, unit cost :999 rs (100extra for shipping ) total amount 1099 Rs. return reason: product (London looks blendof 5 cotton shirts) is totally different in design from the show in image of your site, un quality materials and different London looks blendof 5 cotton shirts, size M i am not statisfied this product .so please return my order
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Mar 30, 2017
                                    Updated by silambarasan T
                                    Order details:
                                    hi am Silambarasan T. my order id:CIN876246, order date :Mar 21, 2017 8:02:46 PM date of delivery :mar 29/2017. product name: London looks blendof 5 cotton shirts, size S, unit cost :999 rs (100extra for shipping ) total amount 1099 Rs. return reason: product (London looks blendof 5 cotton shirts) is totally different in design from the show in image of your site, un quality materials and different London looks blendof 5 cotton shirts, size M i am not statisfied this product .so please return my order

                                    Verified Support
                                    Apr 05, 2017
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
                                    Apr 06, 2017
                                    Updated by silambarasan T
                                    your team person my account cash 10100 rupees sheeting,
                                    online shopping is ver sheeting
                                    Apr 20, 2017
                                    Updated by silambarasan T
                                    your team person my account cash 10100 rupees sheeting,
                                    online shopping is ver sheeting
                                    Apr 20, 2017
                                    Updated by silambarasan T
                                    your team person my account cash 10100 rupees sheeting,
                                    online shopping is ver sheeting
                                    Apr 20, 2017
                                    Updated by silambarasan T
                                    your team person my account cash 10100 rupees sheeting,
                                    online shopping is ver sheeting
                                    I Want To Cancel My Order..
                                    ORDER ID - CIN883653

                                    I Have to order different product.
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                                      P
                                      paneliyapiyush
                                      from Ahmedabad, Gujarat
                                      Mar 30, 2017
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                                      Address: 395006
                                      Website: online clues.

                                      Diffrent colour and saaij.xl London look men cotton clues slim fit XL,
                                      +1 photos
                                      Mar 30, 2017
                                      Updated by paneliyapiyush
                                      My order reply. Or refund my amount,
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                                        M
                                        Movva Aditya
                                        from Hyderabad, Telangana
                                        Mar 29, 2017
                                        Resolved
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                                        Resolved

                                        Website: Onlineclues

                                        I have ordered 5 shirts they have displayed one pic on site.. And I have received different cheap shirts totally different.. I have placed return order. But til now there is no message or call from onlineclues Team and they don't even lift the calls. Waste site fraud sites..my order number CIN874125. They gave me a complaint number and said they will call me with in three days.. But till now I didn't receive any call
                                        May 1, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 30, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Thanks & Regards,
                                        Onlineclues Team
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