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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 75

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1
1982Arun
from Pune, Maharashtra
Apr 7, 2017
Resolved
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Resolved

Address: Pune, Maharashtra, 412105
Website: Onlineclues

Dear Sir /mam

I have order product On 2nd April 2016 that is London Looks 3 Multi Colour Cotton Blend Checks Shirts but received product is different from my order with reference to color and texture hence i want to replace that product with what i am ordered or return it by repayment of my order

Please do needful as early as possible

Regards
Arun pawar
May 23, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    2
    24sneha
    from Delhi, Delhi
    Apr 7, 2017
    Resolved
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    Resolved

    Website: Onlineclues.com

    I ordered​ combo of 3 London jeans.When i received the product, the quality is very bad.Return my product and refund money . My OID is CIN886437 .online clues.com is a very fake and cheap site. Earlier they wrote that return policy is very easy but now there is no option for returning the product. It's already been 8 days while i got the jeans. plzz i request you to refund my money as soon as possible.
    May 24, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      S
      Sia123
      Apr 7, 2017
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125005
      Website: www.onlineclues.com

      I have retruned the item which was weighing aroung 1.5kgs and in the governmen couries they didnt accept and even if i have to send through speed post they informed it would take more than 15 days. So i sent through the private courier which costed me 330/- . I can share my receipt with you. This is more annoying to me, , , Confirm me whether it will be refundable or not. First time i used this website. I am not at all happy with this website. Customer care people are disconnecting the without even understanding the problem.
      May 15, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Apr 14, 2017
      OnlineClues Customer Care's response
      Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
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        R
        Rajababu132
        from Giddalur, Andhra Pradesh
        Apr 7, 2017
        Resolved
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        Resolved

        Address: East Godavari, Andhra Pradesh, 533294
        Website: www.onlineclues. com

        Order detaila

        London looks men's 5 CHECKERED cotton shirts. date 03/04/2017 received on 07/04/2017 . Qty 1 size L
        SKU Code LL 5CHECK 6
        NO CIN898363

        Amount 1099 including shipping

        Return reason

        Completely different from my order shirts u shown in the website and quality also very bad and size also not fit to me

        My mob no [protected]
        +1 photos
        May 15, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
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          B
          bijayakumarnahak
          from Puruliya, West Bengal
          Apr 7, 2017
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          Address: Ganjam, Odisha, CIN881236
          Website: onlineclues. com

          Improperly services
          Apr 07, 2017
          Updated by bijayakumarnahak
          Product is totally different in design
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            U
            urvashi Bhalla
            from Burla, Odisha
            Apr 7, 2017
            Resolved
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            Resolved

            Address: 110008
            Website: Onlineclues.com

            Sir,
            The Order ID
            CIN905141 placed on date 7april of london look women's 3 comfort jeans for 1199 is not satisfactory I wanna return the order as soon as possible . And get my refund back. The sirts are of differnt quality and they are different from that of shown on the website 😒😒.
            I'm very unhappy with such a good site and still not not maintaining your standards.
            Thank you...
            Apr 7, 2017
            Complaint marked as Resolved 
            Sir, The Order ID CIN905141 placed on date 7april of combo of 3women jeans for 1199 is not satisfactory I wanna return the order as soon as possible . And get my refund back. The jeans are of differnt quality and they are different from that of shown on the website 😒😒. I'm very unhappy with such a good site and still not not maintaining your standards. Thank you...
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
            Verified Support
            Apr 14, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
            Sir, The order no. CIN913189 placed on 14 th april combo of 3 mens london looks jeans for 1199/- not satisfactory I want to return my order as early as possible ..get my refund back to me, this jeans not as I selected quality they are different from website.I am not satisfied with this product & such good site. So, kindly please refund my money, ...Thank you

            I wanna return my order - Comment #2703595 - Image #0
            Respected sir, kindly call me [protected] about my
            return order and refund money
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              R
              rushi shinde
              from Pune, Maharashtra
              Apr 7, 2017
              Resolved
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              Resolved

              Address: 431122
              Website: online cuels

              I have ordered the product and i have received it on31-03-17 The product is very bad and size is also different.. I want to return the my money I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem. Please give me a my money ...If you will not give my money I will. Complete..I.
              +1 photos
              May 15, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Apr 07, 2017
              Updated by rushi shinde
              Please give me return my money
              Verified Support
              Apr 14, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
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                S
                smanas1
                from Mumbai, Maharashtra
                Apr 7, 2017
                Resolved
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                Resolved

                Address: Hisar, Haryana, 125005
                Website: www.onlineclues.com

                Supplied Product significantly different from the Product’s specifications given on the Website.Wrong Colour/Size/Style of Product delivered.Wrong Product delivered.this ia fake website and company providing wrong products to it's consumer.As per display in the website the products is totally different.this company need to be banned from india and it's website should be banned by govt.
                May 15, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Apr 14, 2017
                OnlineClues Customer Care's response
                Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
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                  A
                  A jacob
                  from Gurgaon, Haryana
                  Apr 7, 2017
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                  Address: 560066
                  Website: onlineclues

                  I have orderedlondon looks women's 3 slim-fit mid rise denim jeans, but didnt get the exact product, which i was looking for. So please get back.
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                    B
                    Bligestenemo
                    from Bhubaneshwar, Odisha
                    Apr 7, 2017
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                    Address: 122001
                    Website: www.onlineclues.com

                    They have provide a CC no which is remain busy always. This is a trick played by them. Their product are worst than everything. I want to return my product but i couldn't contact them at all. I think Onlineclues are just a fraud company.
                    Apr 07, 2017
                    Updated by Bligestenemo
                    I want my refund. I suggest who want to buy products from onlineclues then dont waste your money..
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                      P
                      Prathibha Mouli
                      from Bengaluru, Karnataka
                      Apr 7, 2017
                      Resolved
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                      Resolved

                      Address: 560038
                      Website: onlineclues.com

                      I have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem

                      I want to return my order because material and colour what we are chosen is not correct.

                      My order details are under below:

                      Name : Prathibha

                      Delivered address : PRATHIBHA
                      O & M wing, Next to NGEF Signal
                      Old Madras Road, Bangalore Metro Rail Corporation Ltd.
                      Bangalore State - Karnataka. Zip 560 038

                      Mobile number : [protected]

                      1. Item Name : LONDON LOOKS Check Shirts Combo Of 5

                      2. Qty : 1 Size : XL

                      3. SKU Code : LL 5Check 2

                      4. Bar Code number : C I N 8 5 3 0 2 3

                      What was the procedure for return my order in same address.
                      May 15, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 14, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        S
                        sandesh 00123
                        from Hapur, Uttar Pradesh
                        Apr 7, 2017
                        Resolved
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                        Resolved

                        Address: Agra, Uttar Pradesh, 282007
                        Website: www.onlineclues.com

                        Sir,
                        The Order ID
                        CIN890244 placed on date 28 march of 5 shirts for 1099 is not satisfactory I wanna return the order as soon as possible . And get my refund back. The sirts are of differnt quality and they are different from that of shown on the website 😒😒.
                        I'm very unhappy with such a good site and still not not maintaining your standards.
                        Thank you.
                        May 15, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 14, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
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                          S
                          Sonali Sardar
                          from Mumbai, Maharashtra
                          Apr 6, 2017
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                          Address: Thane, Maharashtra, 421503
                          Website: onlineclues.com

                          I placed order on 4April 2017 of 3 denim mid rise jeans of Rs.1099/- on onlinelies.com. I choose wrong product. Please cancel my order. Order ID CIN904960. Regards, Sonali Vilas Tayde Tayde.Badlapur West
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                            E
                            EmmuSyed
                            from Hyderabad, Telangana
                            Apr 6, 2017
                            Resolved
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                            Resolved

                            Address: 500089
                            Website: www.onlineclues.com

                            I have Ordered (OnlineClues) 5 pair of shirts worth of 1100, but its very low quality and size issues. Immediately reached to Customer care and requested for Return & Refund the amount. Complaint No is: 33181.

                            But, still no one called me to pick up the product for return. Giving more information below to solve the issue asap.

                            When trying to reach customer care - just we are seeing BUSY Tone for long time.

                            Online Clues COMPLAINT/ REQUEST NO: 33181
                            OnlineClues Product Info: CIN865887
                            Mobile: [protected]
                            May 27, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              L
                              Laxman Kumar Jena
                              from Jajpur, Odisha
                              Apr 6, 2017
                              Resolved
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                              Resolved

                              Address: Mayurbhanj, Odisha, 757001
                              Website: www.onlineclues.com

                              Dear Sir,

                              I have purchased 5 shirts from your site and get the item on 04.03.2017. When i opend the bag i found that you send me the wrong product. I have purchased 5 cutton tea dshirt which but i get another shirts my Order code No-CIM892154 / SKQ CODE NO-LL5S PRINT2 DT.31.03.2017.. I call on ur mobile number many time but no body receive my calls( +91-[protected], [protected]).
                              Please provide the details how to return the order and get my order or return of money.

                              Thanking you
                              Laxman Kumar Jena
                              Mob-[protected]
                              +1 photos
                              May 15, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 14, 2017
                              OnlineClues Customer Care's response
                              Dear Sir,
                              We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                              Thanks & Regards,
                              Onlineclues Team
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                                T
                                tarunsoni22
                                from Mundi, Madhya Pradesh
                                Apr 6, 2017
                                Resolved
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                                Resolved

                                Address: Bilaspur, Chhattisgarh, CIN895249
                                Website: www.onlineclues.com

                                This product is very bad quality so i dont like.i want to my money please return immediately else i will complain other sources..i was believed on your online store but i am too wrong.i cannot purchase on this product.so kindly grand me return my own money.
                                Thaks for accepting this

                                Tarun soni
                                [protected]
                                [protected]
                                Add-luthra hospital
                                Bilaspur Chhattisgarh
                                May 15, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 14, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                Thanks & Regards,
                                Onlineclues Team
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                                  D
                                  Deepak k chandel
                                  from Kolkata, West Bengal
                                  Apr 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar, 800006

                                  My order delivery is not correct so i returen my product, i order combo of 3 pure polo shirts.. Quality of the product is so bad. Andorder of the product is not same which was i ordered.. My product return take u and refund cin897474. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of polo shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money0.
                                  May 15, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    K
                                    Kishan love
                                    from Ahmedabad, Gujarat
                                    Apr 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat, 380052
                                    Website: OnlineClues

                                    I purches shirts from this web site but at the delivery time i got some different product it is not that shirts which i had booked.
                                    So i request you to replace this product otherwise give my cash back.
                                    Or else i will complain against you.
                                    It is not a proper web site .
                                    This is fraud to us.
                                    So please solve this problem .
                                    My order no. CIN897464
                                    May 21, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 14, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      A
                                      Abdulaziz mansuri
                                      from Ahmedabad, Gujarat
                                      Apr 5, 2017
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                                      Address: 380001
                                      Website: Onlinecluse.com

                                      Size not comfortable
                                      +1 photos
                                      Apr 05, 2017
                                      Updated by Abdulaziz mansuri
                                      As soon as please fast action my complete
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                                        S
                                        santosh guruvin
                                        from Guntur, Andhra Pradesh
                                        Apr 5, 2017
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                                        Address: 583123
                                        Website: onlineclues.com

                                        Quality not good
                                        Apr 05, 2017
                                        Updated by santosh guruvin
                                        Quality not good it is a very bad and worst shirts
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