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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 79

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B
Bhikhabhai mohanbhai Rana
from Vadodara, Gujarat
Mar 30, 2017
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Address: 395003

Have ordered the a package of 5 cotton shirts @1099 The product is so bad that
I cannot use it The order no. 879919
Tracking I'd no.[protected] kindly that
order back refund my money
Mobile no. [protected]
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    K
    kiransinh rathod
    from Mumbai, Maharashtra
    Mar 29, 2017
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    Address: Vadodara, Gujarat, 390018

    Order details:
    Name Parmar Pradeep [protected]
    order id: CIN873353
    order date: Mar 20, 2017 2:29:23 PM
    date of delivary: March 27 2017
    product name: London Looks Branded 5 Printed Cotton Shirts
    size:L
    unit cost: 999 rupees (100 extra for shipping)
    total amount: 1099 rupees
    Returned reasons: The product is totally different...
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      N
      Nagaraj ram
      from Bengaluru, Karnataka
      Mar 29, 2017
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      Address: 560064
      Website: ONLINECLUES.com

      I ordered 05 pack of London cotton shirt s
      @1099rs that product is bad quality and even there is colour difference.there is a order number C I N 8 8 0 3 4 5, and tracking code[protected] so
      This product is bad quality and different colours ..I want to return this product and please refund the my amount ASAP please.
      +1 photos
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        H
        huzefa sanawad
        from Bhopal, Madhya Pradesh
        Mar 29, 2017
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        Address: Indore, Madhya Pradesh, 452002

        Dear sir please change my order and refund my cash
        thanknyou
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          R
          rajbir phogat
          from Pathankot, Punjab
          Mar 29, 2017
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          Address: Fatehabad, Haryana, 125050
          Website: onlineclues.com

          I have bought 5 shirts on web site on case on delivery whose shirts i have choose is not deliver to me plz replace it my order number is [protected] and my payment is return .as soon as possible .
          Mar 29, 2017
          Updated by rajbir phogat
          wrong order is deliver
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            D
            Deora Dharm
            from Lucknow, Uttar Pradesh
            Mar 28, 2017
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125005
            Website: www.onlineclues.com

            I ordered 5 London slim cotton shirts on 17 march . Your service delivered my order on 24 march but your service delivered different shirts. Shirts' size, colours and quality are different.Your service cheats with me. I want to only my money back otherwise i file a case against your online clues company.
            My order id CIN873542
            My order dispatched through Blues​ dart [protected].
            +1 photos
            May 1, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Mar 30, 2017
            OnlineClues Customer Care's response
            Dear Sir,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              M
              Manasd.singh
              from Garhshankar, Punjab
              Mar 28, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001

              Order no. [protected]
              I have ordered london look women's 3 denim. The jeans are not as shown on their website and not satisfactory. When i contacted their customer care they asked for card details which i find quite fishy as if they were trying to do fraud with me. I got calls from this no [protected]
              Asking about debit card details. I want you to help me in refund.
              Thank you.
              May 12, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                B
                Basavaraj Andakkanavar
                from Bengaluru, Karnataka
                Mar 28, 2017
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                Address: Dharwad, Karnataka, CIN878399

                Name : Basavaraj Andakkanavar at : Bammasamudr Tq : Hubli Dist: Dharwad pin code : 580024 mob: [protected] Because the quality of shirts are not good so I have lose a money please return my order
                Mar 28, 2017
                Updated by Basavaraj Andakkanavar
                The shirts are not good
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                  D
                  Danish King
                  from Muzaffarpur, Bihar
                  Mar 28, 2017
                  Resolved
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                  Resolved

                  Address: 341001
                  Website: Onlineclues.com

                  I have ordered a wrong one so i want to cancel my order with Order ID-CIN891246
                  Please resolve this matter n try to help me out.
                  After being ordered my product I have read many reviews of this online company regarding fraud and cheap quality product. So i want to cancel my order please help me to sort out this issue and do the needful.
                  On company's website it does nlt show any option to cancel the order so sir please help me in cancelling this order.
                  This product is worth rs. 1099 so it is a big blow for our middle class company if it results in a fraud or poor quality so as a precaution please cancel this order.
                  I will be really thankful to you sir.
                  Hope for positive.
                  May 2, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 30, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,

                  Your order has been cancelled.Thank for using OnlineClues.Now You Can Order Again Right Product.
                  If you have already ordered please ignore it.

                  Thanks & Regards,
                  Onlineclues Team
                  I want cancel my order number CIN968056. please do the needfull, because i want place an another order.
                  Cancel my order CIN1107240
                  I want cancel my order number CIN1205258 please do the needfull, because i want place an another order.

                  Cancel my order - Comment #2909075 - Image #0
                  Cancel my order - Comment #2909075 - Image #1
                  I want cancel my order number CIN1291580 please do the needful, because i want place an another order.
                  I have ordered a wrong one so i want to cancel my order with Order ID-CIN1427516
                  Please resolve this matter n try to help me out.
                  After being ordered my product I have read many reviews of this online company regarding fraud and cheap quality product. So i want to cancel my order please help me to sort out this issue and do the needful.
                  On company's website it does nlt show any option to cancel the order so sir please help me in cancelling this order.
                  This product is worth rs. 1099 so it is a big blow for our middle class company if it results in a fraud or poor quality so as a precaution please cancel this order.
                  I will be really thankful to you sir.
                  Hope for positive.
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                    L
                    lingaraj mishra
                    from Bhubaneshwar, Odisha
                    Mar 28, 2017
                    Resolved
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                    Resolved

                    Address: Cuttack, Odisha, 753012
                    Website: onlineclues.com

                    Have ordered the a package of 5 cotton shirts @1099 the product is so bad that ican not use it the order number CIN873083 kindly take that order back refund my money .TRACKING CODE[protected] the praduct is si different colour .and it is so bad quality so different praduct than.so i want refund my money and return praduct .
                    kindly sir i am return your praduct refund my money
                    May 11, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Mar 28, 2017
                    Updated by lingaraj mishra
                    Have ordered the a package of 5 cotton shirts @1099 the product is so bad that ican not use it the order number CIN873083 kindly take that order back refund my money .TRACKING CODE[protected] the praduck is si different colour .plz sir i am return your praduct and rufund my money, it is so different colour and bad praduct it is very bad quality and colour1
                    Verified Support
                    Mar 30, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
                    Verified Support
                    Apr 05, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
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                      A
                      Abhijit Nagoshi
                      from Mumbai, Maharashtra
                      Mar 28, 2017
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                      Address: Thane, Maharashtra, 400605
                      Website: www.onlineclues.com

                      Item name, branded mens combo of 3 partyware pure linen shirts Size Large quantity is 1, Order number is CIB134872 combo price is Rs 699 and shipping charge 100 total=699+100=799
                      Received shirts are extremely low quality, different size(received small size), different color
                      onlineclues.com Customer care numbers are coming Busy all the time.

                      I want return this product and refund my cash to bank
                      My contact no is [protected]
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                        R
                        ramyamurali786
                        from Chennai, Tamil Nadu
                        Mar 28, 2017
                        Resolved
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                        Resolved

                        Address: 600007
                        Website: onlineclues .com

                        My order in online clues with order no CIN875659 is deliveredwith poor quality and the product was totally differ from its display image and it was delivred without a invoice these people are fooling the customers and no action taken against these frauds.i came to know so many people where cheated by this site and it was continuing to post such fraudulant adds in facebook
                        pls take neccessary action against them and help me to recover my 1099rs
                        May 9, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 05, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          K
                          kshakthi velsakthi
                          from Chennai, Tamil Nadu
                          Mar 28, 2017
                          Resolved
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                          Resolved

                          Address: 620022
                          Website: online clues

                          I bought London look branded five printed cotton shirts Order no. CIN875092 Rs.1099/- on march, 2017. It is not good cloth. It's quality is bad. so I am not satisfy online clues's goods.

                          I don't want London looks branded five printed shirts. I want to return mentioned cotton shirts and give me my money back of Rs.1099/-.

                          Please return mentioned product and give me my money back.

                          Contact me as early as possible on cell
                          [protected]

                          Thanking you.

                          From,
                          Shakthivel
                          [protected]
                          May 9, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Mar 28, 2017
                          Updated by kshakthi velsakthi
                          Please call me and return your products and refund the money
                          Verified Support
                          Mar 30, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            K
                            krishna rau
                            from Delhi, Delhi
                            Mar 28, 2017
                            Resolved
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                            Resolved

                            Address: Rohtas, Bihar, 821115
                            Website: www.onlineclues.com

                            Hey, i have to return my product due to reason of change in color, look, &size.
                            the look of these product are very cheap and is quality is very much bad.
                            name: krishna rau
                            order no.- CIN878248
                            Date: 24 march2017
                            delivery date : 28 march 2017
                            Price - 1099 (including shipping charge rs.100)
                            Please take a proper action on it and return my money..
                            thank you!
                            May 11, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your Mail account inbox, customer care team has reverted to you.
                            Thanks & Regards
                            Onlineclues Team
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                              R
                              ravi ahir
                              from Chennai, Tamil Nadu
                              Mar 28, 2017
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                              Address: Kutch, Gujarat, 370110
                              Website: WWW.ONLINECLUSE.COM

                              I am not receive the orignal item which shown at the time of order booked.
                              +1 photos
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                                G
                                Gurdev Chera
                                from Indri, Haryana
                                Mar 28, 2017
                                Resolved
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                                Resolved

                                London looks women's 3 slim-fit mid rise denim jeans

                                Address: Hisar, Haryana, C I N 8 6 9 9 2 1
                                Website: onlineclues.com

                                My Order no. Is - [protected]. I had ordered for London looks women's 3 smil - fit mid rise denim jeans. SKU code : LL 3Gjeans 6. And the shipper adress is - spark international, opp. Holy hospital, tosham road, Hisar - 125005, haryana And i had paid Rs. 1199 for this. The product is totally different as shown in the pic. I want to return this product and please refund my amount....
                                +1 photos
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                                P
                                Puneet Thakur
                                from Noida, Uttar Pradesh
                                Mar 27, 2017
                                Resolved
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                                Resolved

                                Address: 110092
                                Website: Online

                                Order details:

                                Order id: oid23895
                                Order date: march 18, 2016
                                Date of delivary: march 26, 2016
                                Product name: combo of 10 cotton stylish t-shirts
                                Ize:m
                                Unit cost:999 rupees (100 extra for shipping)
                                Total amount: 1099 rupees

                                Returned reasons:

                                Product (t-shirts) is totally different in design from the show in image of your site.
                                Many t-shirt are plain.
                                I also did not receive any separate invoice...
                                +1 photos
                                May 12, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 30, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
                                Hi we received different item due to same image as a online portal we don't take it or received. Shirts Sauchie a it is very different/bad quality .you down your organisation image in public kindly suggest how can be return your order .if any query pls call us on[protected]
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                                  T
                                  Tamizlan Gobi
                                  from Chennai, Tamil Nadu
                                  Mar 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 638107
                                  Website: onlineclues

                                  Delivered wrong dress that is not my product so replace my order but i called many times customer care but no response so i called parcel label given contact number i called that number .but our told replace surely but wait for 10 days no response i given below my delivered dress that is not my product .in website show another product .so plse response .
                                  May 1, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Mar 27, 2017
                                  Updated by Tamizlan Gobi
                                  This is not ordered shirt

                                  Verified Support
                                  Mar 30, 2017
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  This product is not related to us Please check the company name on the courier packet.
                                  Onlineclues Team
                                  They did not have sent me any email for the order . Now I want to return the product but when I am trying to login the account which I used to make order it saying invalid email and password. I had ordered on 22nd march 2017 and got the delivery on 27th march 2017. I have the barcode sticked on the delivery package. I want to return it.

                                  Branded combo 3 slim fit cotton shirt /replace my order - Comment #2689522 - Image #0
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                                    R
                                    ravi teja Kamepalli
                                    from Tumkur, Karnataka
                                    Mar 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hisar, Haryana, 125005
                                    Website: www.onlineclues.com

                                    They have shown easy return and 100 % satisfaction in the website only to attract customers once they get the money they dont care about customers...

                                    As soon as i got the product i noticed that the product which i got is totally different from what they have shown in website and i contacted them and just said them that i want to return the product then they cut the call and they are not answering my call ...
                                    My order id is CIN875699
                                    May 1, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 30, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    I ordered London Looks 3 Men Check Slim Fit Shirts. but i got some other color shirt which i didnt order. i tried to cal your customer care. no response and i even mail to [protected]@onlineclues.com. no response...then how can i believe its 100% assured products i got when i order
                                    Dear sir
                                    My product not matching.actually my order was LONDON LOOKS LIKE 5 SHIRTS.
                                    But your delivery is totally different color, design
                                    so pls replace or refund .
                                    Product no:CIN866290
                                    MY contact no:[protected]
                                    [protected]
                                    Adress: 24/11 9thA main 4th cross 2nd mosque road BTM 1st stage
                                    Email- [protected]@gmail.com
                                    I run recently ordered 5 shirts online for on this company for 1100rs .those I got delivered is entirely different From those I ordered.I want my money back!.
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                                      rampratap chauhan
                                      from Allahabad, Uttar Pradesh
                                      Mar 27, 2017
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                                      Address: Lucknow, Uttar Pradesh, 226302
                                      Website: www.onlineclues.com

                                      This is my products. London looks men's 5 checkered cotton shirts. That is Return Of the your company please
                                      +1 photos
                                      Mar 27, 2017
                                      Updated by rampratap chauhan
                                      This is not my products
                                      There or return my products please
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