OnlineClues Complaints & Reviews

Address: Dibrugarh, Assam, 785669

I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the issue.

May 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.

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Address: 500072

Website: [email protected]

I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the issue.

May 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.

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Address: 122001

Website: www.onlolineclues.com

Have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad I want to return the product. I tried customercare phone number mentioned but there is no response.and i already maill u . The return policy is of 7 days. Plz do the favour and solve my problem..plz return the product...
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Clothing, Shoes & Accessories
Order id: CIN866315
Order date: march 17, 2017
Date of delivary: march 21, 2017
Product name: combo of 5 cotton london look shirts

Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.
All shirts are not check patten...

May 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

I have ordered the product 5shirt combo i have received it on[protected]. The product is different from what i have ordered. I want to return the product. I have tried to reach customer care on phone numbers mentioned but there is no response and i have emailed you. Please help with the issue.

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Address: Chennai, Tamil Nadu, 600041

I have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad i want to return the product. I tried customercare phone number mentioned but there is no response. And i already maill u. The return policy is of 7 days. Plz do the favour and solve my problem.. Plz return the product

Apr 30, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 522403

Website: Onlineclues

Please cancel my order, due to financial problems, , so please cancel my order

Yours faithfully
M.manoj kumar

Mar 22, 2017

Updated by Manoj Makkena Please cancel my order, , because i chosen wrong product

Mar 22, 2017

Updated by Manoj Makkena I chosen a wrong product, , can please cancel it

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Address: Paschim Medinipur, West Bengal, 721301

Order details:

Order id: oid23895
Order date: march 16, 2016
Date of delivary: march 21, 2017
Product name: combo of 5 cotton london look shirts

Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.
All shirts are not check patten.

May 1, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Visakhapatnam, Andhra Pradesh, 530017

Website: onlineclus

Dear sir
My product not matching.actually i am booking in LONDON LOOKS LIKE 5 SHIRTS.
But your delivery at alternative color, desain and models.
so pls replace or back my pament.
Product no:CIN852995
MY contact no:[protected],
[protected].
Adress:krishi saden chinnawaltair, near mentel hospital junkshion, visakhapatnam.

Emai: Prasad.[protected]@gmail.com

May 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 21, 2017

Updated by Prasadjarajapu Prasadjarajapu Onlineclues — Product not match

1 Review
Pr Prasadjarajapu Prasadjarajapu on Mar 21, 2017
Mark as Resolved
Order ID: CIN852995
Phone/Mobile Number: [protected]

Dear sir
My product not matching.actually i am booking in LONDON LOOKS LIKE 5 SHIRTS.
But your delivery at alternative color, desain and models.
so pls replace or back my pament.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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P

phenu

from Noida, Uttar Pradesh

Mar 22, 2017

I have ordered jeans I ur website it is not attractive to me I was totally dissoppointed so please kindly I will return to you so please collect tour order thank you

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Address: Saharanpur, Uttar Pradesh, 247001

Order details
Product -combo of london looks women's 3 slim fit jeans.
Size :30
Order no.CIN861283
Date of placing oder :14/03/2017
Date of receiving order :20/03/2017
AWB :[protected]
RETURN ORDER

The quality of the product is so bad.Plz refund money.I am not interested for this product, its a very cheap quality product I am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money.

May 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Jabalpur, Madhya Pradesh, 482004

Website: onlineclues.com

I am purchasing ur website to a product for branded 3 pure cotton combo shirts order id is CIN865297 RS 799 WITH DELAIVARY charges but you have wrong product delivered and cheting for me . So i will complaint return my product otherwise i am going to consumer forum and complain for ur website .

+2 photos

May 6, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team.

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Address: 560094

Hi,

My name is Kumar, I ordered the London looks 5 men cotton check shirts and i received the product 21/03/2017 evening 5:45 PM and this product is entirety different from what i saw in your website so please return this product.

I also tried to reach out by phone but none of the customer picked.
My Mob:[protected]

Order details:
SKU code: LL 5Check 5
Please find the attached screenshot for product details.

RS:1099 paid

Thanks,
Kumar

+1 photos

May 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Thiruvananthapuram, Kerala, 695006

Website: onlineclues.com

AWB number[protected]. The received shirts are of small size and doesn't fit the body. A mail was sent regarding and no response from the side. Also tried to contact over phone and no one s picking the call. Now I need to return the product and claim for refund. All the contact details provided in their website were tried and everything is of no use.

May 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: ONLINE CLUES.com

Myself Sandeep suryakant Sangitrao I ordered 5 London Look check shirts on 14th March. but wrong products are delivered to me so please refund my money. I call your contact number but no one receive my call. if you not call me back i will go to consumer court.
products details-order no CIN859997 dispatched by XPRESSBEES with tracking code[protected]

May 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Chennai, Tamil Nadu, 603103

I'm order to London look branded 5 printed shirt I have received but colour and size im order s size but comeing to m size very different to what you think please return my project and my money my order I'd cin866419 very bad products

Mar 21, 2017

Updated by Chandrawatiusman I'm order to London look branded 5 printed shirt size s ok but his coming to m size and very bad the colour please return the item or my money order I'd CIN866419

Mar 21, 2017

Updated by Chandrawatiusman Dear mohammad usman I'm order to London look branded 5 printed shirt today I'm recevie 21 March OK but colour and size I'm order s size but comeing to m size and colour is very bad please return this iteam my phone number [protected]

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Address: 700057

My name is Vicky mishra and my order combo of 5 London printed shirts my requirements is actually smol size and u give me Median sizes so please exchange my order or an reall sits my requirements sits ya give me my money back

Thank you
Regarding Vicky mishra

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

Shirt not matched it looks differ from my original selection and worst material clothe please refund me otherwise redeliver my order in correct way.

+1 photos

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Address: 208019

Website: ONLINECLUES.COM

There is no cancel option on their website so i want to cancel it.

website details- www.onlineclues.com
contact no given on website- [protected]
email id- [protected]@gmail.com
account holder name- navneet kushwaha

My order no- CIN875426
Order date-21/03/2017

Shipping address-- 116/659 keshaw nagar rawatpur gaon kanpur nagar
pincode- 208019

May 13, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,

Your order has been cancelled.Thank for using OnlineClues.Now You Can Order Again Right Product.
If you have already ordered please ignore it.

Thanks & Regards,
Onlineclues Team

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Address: 110084

Website: Online clues.com

My order no is
Your order from Onlineclues.com is dispatched through Blue Dart Awb# [protected] will be delivered by 21-MAR-17.Amount payable is Rs 1099.Track us on www.bluedart.com
मुझे जो प्रोडक्ट मिला वो गलत भेजा है, मैंने 5 शर्ट मंगवाया था लेकिन शॉपिंग टाइम में जो दिखाया गया वो नहीं मिला मुझे, और अब return करने के लिए किसी भी no पे फ़ोन नहीं उठाया जाता है[protected], [protected], [protected]
ये सारा no online clues.com का हे
ये कंपनी पब्लिक से fraud कर रही है, इसपे तुरंत action लिया जाना चाहिए

May 2, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 21, 2017

Updated by Purusottam miahra Online clues लोगों से ठगी कर रही है, ये पुरे e commerce को बदनाम कर रही है इसपे तुरंत एक्शन लेना चाहिए, जेल भेजना चाहिए इसके मालिक को

Mar 21, 2017

Updated by Purusottam miahra Your Onlineclues.com order will be attempted by Blue Dart today. Amount payble is Rs 1099. Track on http://bluedart.in/?[protected]

Mar 21, 2017

Updated by Purusottam miahra Your Onlineclues.com order will be attempted by Blue Dart today. Amount payble is Rs 1099. Track on http://bluedart.in/?[protected]

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: New Delhi, Delhi, 110059

Website: onlineclues

Order id: CIN861632
Order date: march 17, 2017
Date of delivary: march 20, 2017
Product name: combo of 5 cotton shirts
XL
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Many shirt are plain.
I also did not receive any separate invoice...

May 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 15, 2017

Vijay Prasad singh's response I want return shirt

Mar 16, 2017

Sawapynhun L Dkhar's response I[censored] cannot provide a good quality one why u have to show in your apps a very attractive pictures but when we received the things was very cheap looks quality which is not acceptable to wear so please kindly do the needful take back your things (3 London looks jeans)and refund back my money...

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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S

summit arora

from Sitapur, Uttar Pradesh

Mar 21, 2017

I want to refund the cotton shirts because I don't satisfied with it so I request to u to refund the money.the amount will be 1100/ rs it will be delivered at 12 march 2017

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B

Butani Ashish

from Ahmedabad, Gujarat

Mar 21, 2017

I wish to my shirt to be replaced but no any options replace of your website that how I replaced my shirt and I have Police Complaints

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S

Sawapynhun L Dkhar

from Kolkata, West Bengal

Mar 21, 2017

I have received ur 3 London looks women's comfort fit mid rise jeans n the quality of the jeans is very cheap n 1 of dose jeans stitching part is really not acceptable n another 1 the zip buttom is out, i request to take back the product n please kindly refund back my money

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V

Vijay Prasad singh

from Imphal, Manipur

Mar 21, 2017

Show print shirt but deliver different shirt

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com/?gclid=CLXkmJrp5tICFU8AvAod3kUEow

Order id: oid23895
Order date: march 18, 2016
Date of delivary: march 14, 2016
Product name: combo of 10 cotton stylish t-shirts
Ize: L
Unit cost:1199rupees (100 extra for shipping)
Total amount: 1299rupees

Returned reasons:

Product (t-shirts) is totally different in design from the show in image of your site.
Many t-shirt are plain.
I also did not receive any separate invoice..

Apr 29, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 14, 2017

Peter's Kothuri's response My mot choose this colors my colours is red.block.blue.violet and light blue

Mar 14, 2017

Peter's Kothuri's response Return this orderrrr

Mar 14, 2017

Peter's Kothuri's response This colours no my chose colours is red.block.violet.blue.and light blue returns of this product my not be satisfied in the the product in my choosing be not colours in and return the. Product in online cules management and company is return of this. Product. Please return. Of this prodct and one more thanks for information in this company

Mar 16, 2017

vickyudfhdjbs's response This shirt return quickly

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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G

Gourav Kushwah

from Gwalior, Madhya Pradesh

Mar 21, 2017

Www.onlineclues.com to.dear do not choice aur wrong pic.combo cottan 3 pic.sirt xxl aur colar difrence so plesh retarn my peymants ok ...ok thenks gourav kushwah

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V

vickyudfhdjbs

from Kolkata, West Bengal

Mar 21, 2017

Through the column of your esteemed daily in facebook and i saw your advertisement if "Londan look branded 5printed cotton shirts" and size is -M .l just order on 10th march 2017 but who i saw the shirt is not this one .It is differents type of shrit so kindly reqested my order is return quickly

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P

Peter's Kothuri

from Kottapalli, Telangana

Mar 21, 2017

This colours no my chose colours is red.block.violet.blue.and light blue

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N

Nishit soni

from Mundi, Madhya Pradesh

Mar 21, 2017

I want to return may product which includes pack of 5 full slives shirt. The shirts are not of perfect size.they are too loose.These shirt are not of that colour which was ordered by me.
I am requested to you that please refund my money, or replace my order.I am requested to you as a consumer please provide my money back, refund it please.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 82

Product large for me

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Onlineclues return policy

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Product is different and want to refund my order rupees

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5 Shirt- Wrong product

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Shirt 5 combo

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London shirts

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Product is totally different which i was order.

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Product not match

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The quality of the product is too bad and the colour of the jeans did not match with the description provided on site...

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Product return shirts

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Product is not actually what i saw in website

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Shirt size doesn't fit

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Wrong products delivered please refund

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Mohammad usman

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Main complaint kar raha hu fraud company ko

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Shirt not matched

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Wrong size product

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Bad product received

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Product (shirts) is totally different in design from the show in image of your site.

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Combo of 10 cotton stylish t-shirts

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