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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 82

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A
ashwini sarmah
from Jorhat, Assam
Mar 22, 2017
Resolved
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Resolved

Address: Dibrugarh, Assam, 785669

I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the issue.
May 7, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
OnlineClues Customer Care's response
Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.
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    P
    prasanth tumuluru
    Mar 22, 2017
    Resolved
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    Resolved

    Address: 500072
    Website: [email protected]

    I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the issue.
    May 8, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2017
    OnlineClues Customer Care's response
    Hello, Greetings from OnlineClues!
    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
    Onlineclues Team.
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      P
      prasun15
      from Madurai, Tamil Nadu
      Mar 22, 2017
      Resolved
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      Resolved

      Address: 122001
      Website: www.onlolineclues.com

      Have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad I want to return the product. I tried customercare phone number mentioned but there is no response.and i already maill u . The return policy is of 7 days. Plz do the favour and solve my problem..plz return the product...
      Read comments
      Clothing, Shoes & Accessories
      Order id: CIN866315
      Order date: march 17, 2017
      Date of delivary: march 21, 2017
      Product name: combo of 5 cotton london look shirts

      Unit cost:999 rupees (100 extra for shipping)
      Total amount: 1099 rupees

      Returned reasons:

      Product (Shirts) is totally different in design from the show in image of your site.
      All shirts are not check patten...
      May 9, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
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        T
        Tammali lalith
        from Mumbai, Maharashtra
        Mar 22, 2017
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        Address: Hisar, Haryana, 125005
        Website: www.onlineclues.com

        I have ordered the product 5shirt combo i have received it on[protected]. The product is different from what i have ordered. I want to return the product. I have tried to reach customer care on phone numbers mentioned but there is no response and i have emailed you. Please help with the issue.
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          A
          arunishanth
          from Chennai, Tamil Nadu
          Mar 22, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600041

          I have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad i want to return the product. I tried customercare phone number mentioned but there is no response. And i already maill u. The return policy is of 7 days. Plz do the favour and solve my problem.. Plz return the product
          Apr 30, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            M
            Manoj Makkena
            from Visakhapatnam, Andhra Pradesh
            Mar 22, 2017
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            Address: 522403
            Website: Onlineclues

            Please cancel my order, due to financial problems, , so please cancel my order

            Yours faithfully
            M.manoj kumar
            Mar 22, 2017
            Updated by Manoj Makkena
            Please cancel my order, , because i chosen wrong product
            Mar 22, 2017
            Updated by Manoj Makkena
            I chosen a wrong product, , can please cancel it
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              P
              p.mohanty
              from Kolkata, West Bengal
              Mar 22, 2017
              Resolved
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              Resolved

              Address: Paschim Medinipur, West Bengal, 721301

              Order details:

              Order id: oid23895
              Order date: march 16, 2016
              Date of delivary: march 21, 2017
              Product name: combo of 5 cotton london look shirts

              Unit cost:999 rupees (100 extra for shipping)
              Total amount: 1099 rupees

              Returned reasons:

              Product (Shirts) is totally different in design from the show in image of your site.
              All shirts are not check patten.
              May 1, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
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                P
                Prasadjarajapu Prasadjarajapu
                from Hyderabad, Telangana
                Mar 21, 2017
                Resolved
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh, 530017
                Website: onlineclus

                Dear sir
                My product not matching.actually i am booking in LONDON LOOKS LIKE 5 SHIRTS.
                But your delivery at alternative color, desain and models.
                so pls replace or back my pament.
                Product no:CIN852995
                MY contact no:[protected],
                [protected].
                Adress:krishi saden chinnawaltair, near mentel hospital junkshion, visakhapatnam.

                Emai: Prasad.[protected]@gmail.com
                May 5, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Mar 21, 2017
                Updated by Prasadjarajapu Prasadjarajapu
                Onlineclues — Product not match

                1 Review
                Pr Prasadjarajapu Prasadjarajapu on Mar 21, 2017
                Mark as Resolved
                Order ID: CIN852995
                Phone/Mobile Number: [protected]

                Dear sir
                My product not matching.actually i am booking in LONDON LOOKS LIKE 5 SHIRTS.
                But your delivery at alternative color, desain and models.
                so pls replace or back my pament.
                Verified Support
                Mar 29, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                I have ordered jeans I ur website it is not attractive to me I was totally dissoppointed so please kindly I will return to you so please collect tour order thank you
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                  J
                  Jmahak
                  from Noida, Uttar Pradesh
                  Mar 21, 2017
                  Resolved
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                  Resolved

                  Address: Saharanpur, Uttar Pradesh, 247001

                  Order details
                  Product -combo of london looks women's 3 slim fit jeans.
                  Size :30
                  Order no.CIN861283
                  Date of placing oder :14/03/2017
                  Date of receiving order :20/03/2017
                  AWB :[protected]
                  RETURN ORDER

                  The quality of the product is so bad.Plz refund money.I am not interested for this product, its a very cheap quality product I am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money.
                  May 7, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your Mail account inbox, customer care team has reverted to you.
                  Thanks & Regards
                  Onlineclues Team
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                    V
                    vikash singh thakur
                    from Mundi, Madhya Pradesh
                    Mar 21, 2017
                    Resolved
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                    Resolved

                    Address: Jabalpur, Madhya Pradesh, 482004
                    Website: onlineclues.com

                    I am purchasing ur website to a product for branded 3 pure cotton combo shirts order id is CIN865297 RS 799 WITH DELAIVARY charges but you have wrong product delivered and cheting for me . So i will complaint return my product otherwise i am going to consumer forum and complain for ur website .
                    +2 photos
                    May 6, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 29, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team.
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                      K
                      Kumar Aramoti
                      from Tumkur, Karnataka
                      Mar 21, 2017
                      Resolved
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                      Resolved

                      Address: 560094

                      Hi,

                      My name is Kumar, I ordered the London looks 5 men cotton check shirts and i received the product 21/03/2017 evening 5:45 PM and this product is entirety different from what i saw in your website so please return this product.

                      I also tried to reach out by phone but none of the customer picked.
                      My Mob:[protected]

                      Order details:
                      SKU code: LL 5Check 5
                      Please find the attached screenshot for product details.

                      RS:1099 paid

                      Thanks,
                      Kumar
                      +1 photos
                      May 11, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 29, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Onlineclues Team
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                        சிந்தன் மகேஷ்
                        from Bengaluru, Karnataka
                        Mar 21, 2017
                        Resolved
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                        Resolved

                        Address: Thiruvananthapuram, Kerala, 695006
                        Website: onlineclues.com

                        AWB number[protected]. The received shirts are of small size and doesn't fit the body. A mail was sent regarding and no response from the side. Also tried to contact over phone and no one s picking the call. Now I need to return the product and claim for refund. All the contact details provided in their website were tried and everything is of no use.
                        May 8, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          S
                          sandeep sangitrao
                          from Pune, Maharashtra
                          Mar 21, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: ONLINE CLUES.com

                          Myself Sandeep suryakant Sangitrao I ordered 5 London Look check shirts on 14th March. but wrong products are delivered to me so please refund my money. I call your contact number but no one receive my call. if you not call me back i will go to consumer court.
                          products details-order no CIN859997 dispatched by XPRESSBEES with tracking code[protected]
                          May 9, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 29, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            C
                            Chandrawatiusman
                            from Uttiramerur, Tamil Nadu
                            Mar 21, 2017
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                            Address: Chennai, Tamil Nadu, 603103

                            I'm order to London look branded 5 printed shirt I have received but colour and size im order s size but comeing to m size very different to what you think please return my project and my money my order I'd cin866419 very bad products
                            Mar 21, 2017
                            Updated by Chandrawatiusman
                            I'm order to London look branded 5 printed shirt size s ok but his coming to m size and very bad the colour please return the item or my money order I'd CIN866419
                            Mar 21, 2017
                            Updated by Chandrawatiusman
                            Dear mohammad usman I'm order to London look branded 5 printed shirt today I'm recevie 21 March OK but colour and size I'm order s size but comeing to m size and colour is very bad please return this iteam my phone number [protected]
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                              V
                              Vicky Kumar Mishra
                              from Kolkata, West Bengal
                              Mar 23, 2017
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                              Address: 700057

                              My name is Vicky mishra and my order combo of 5 London printed shirts my requirements is actually smol size and u give me Median sizes so please exchange my order or an reall sits my requirements sits ya give me my money back

                              Thank you
                              Regarding Vicky mishra
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                                A
                                aravindpraba
                                from Coimbatore, Tamil Nadu
                                Mar 21, 2017
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                                Address: Hisar, Haryana, 125005
                                Website: www.onlineclues.com

                                Shirt not matched it looks differ from my original selection and worst material clothe please refund me otherwise redeliver my order in correct way.
                                +1 photos
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                                  N
                                  navneet1512
                                  from Kanpur, Uttar Pradesh
                                  Mar 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: 208019
                                  Website: ONLINECLUES.COM

                                  There is no cancel option on their website so i want to cancel it.

                                  website details- www.onlineclues.com
                                  contact no given on website- [protected]
                                  email id- [protected]@gmail.com
                                  account holder name- navneet kushwaha

                                  My order no- CIN875426
                                  Order date-21/03/2017

                                  Shipping address-- 116/659 keshaw nagar rawatpur gaon kanpur nagar
                                  pincode- 208019
                                  May 13, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 29, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,

                                  Your order has been cancelled.Thank for using OnlineClues.Now You Can Order Again Right Product.
                                  If you have already ordered please ignore it.

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    P
                                    Purusottam miahra
                                    from Delhi, Delhi
                                    Mar 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110084
                                    Website: Online clues.com

                                    My order no is
                                    Your order from Onlineclues.com is dispatched through Blue Dart Awb# [protected] will be delivered by 21-MAR-17.Amount payable is Rs 1099.Track us on www.bluedart.com
                                    मुझे जो प्रोडक्ट मिला वो गलत भेजा है, मैंने 5 शर्ट मंगवाया था लेकिन शॉपिंग टाइम में जो दिखाया गया वो नहीं मिला मुझे, और अब return करने के लिए किसी भी no पे फ़ोन नहीं उठाया जाता है[protected], [protected], [protected]
                                    ये सारा no online clues.com का हे
                                    ये कंपनी पब्लिक से fraud कर रही है, इसपे तुरंत action लिया जाना चाहिए
                                    May 2, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Mar 21, 2017
                                    Updated by Purusottam miahra
                                    Online clues लोगों से ठगी कर रही है, ये पुरे e commerce को बदनाम कर रही है इसपे तुरंत एक्शन लेना चाहिए, जेल भेजना चाहिए इसके मालिक को
                                    Mar 21, 2017
                                    Updated by Purusottam miahra
                                    Your Onlineclues.com order will be attempted by Blue Dart today. Amount payble is Rs 1099. Track on http://bluedart.in/?[protected]
                                    Mar 21, 2017
                                    Updated by Purusottam miahra
                                    Your Onlineclues.com order will be attempted by Blue Dart today. Amount payble is Rs 1099. Track on http://bluedart.in/?[protected]
                                    Verified Support
                                    Mar 29, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      D
                                      diwakar virender (v)
                                      from Delhi, Delhi
                                      Mar 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110059
                                      Website: onlineclues

                                      Order id: CIN861632
                                      Order date: march 17, 2017
                                      Date of delivary: march 20, 2017
                                      Product name: combo of 5 cotton shirts
                                      XL
                                      Unit cost:999 rupees (100 extra for shipping)
                                      Total amount: 1099 rupees

                                      Returned reasons:

                                      Product (shirts) is totally different in design from the show in image of your site.
                                      Many shirt are plain.
                                      I also did not receive any separate invoice...
                                      May 5, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Mar 15, 2017
                                      Vijay Prasad singh's response
                                      I want return shirt
                                      Mar 16, 2017
                                      Sawapynhun L Dkhar's response
                                      I[censored] cannot provide a good quality one why u have to show in your apps a very attractive pictures but when we received the things was very cheap looks quality which is not acceptable to wear so please kindly do the needful take back your things (3 London looks jeans)and refund back my money...
                                      Verified Support
                                      Mar 29, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
                                      I want to refund the cotton shirts because I don't satisfied with it so I request to u to refund the money.the amount will be 1100/ rs it will be delivered at 12 march 2017
                                      I wish to my shirt to be replaced but no any options replace of your website that how I replaced my shirt and I have Police Complaints
                                      I have received ur 3 London looks women's comfort fit mid rise jeans n the quality of the jeans is very cheap n 1 of dose jeans stitching part is really not acceptable n another 1 the zip buttom is out, i request to take back the product n please kindly refund back my money
                                      Show print shirt but deliver different shirt
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                                        R
                                        Rohan Lakade
                                        from Mumbai, Maharashtra
                                        Mar 21, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hisar, Haryana, 125005
                                        Website: www.onlineclues.com/?gclid=CLXkmJrp5tICFU8AvAod3kUEow

                                        Order id: oid23895
                                        Order date: march 18, 2016
                                        Date of delivary: march 14, 2016
                                        Product name: combo of 10 cotton stylish t-shirts
                                        Ize: L
                                        Unit cost:1199rupees (100 extra for shipping)
                                        Total amount: 1299rupees

                                        Returned reasons:

                                        Product (t-shirts) is totally different in design from the show in image of your site.
                                        Many t-shirt are plain.
                                        I also did not receive any separate invoice..
                                        Apr 29, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Mar 14, 2017
                                        Peter's Kothuri's response
                                        My mot choose this colors my colours is red.block.blue.violet and light blue

                                        Mar 14, 2017
                                        Peter's Kothuri's response
                                        Return this orderrrr
                                        Mar 14, 2017
                                        Peter's Kothuri's response
                                        This colours no my chose colours is red.block.violet.blue.and light blue returns of this product my not be satisfied in the the product in my choosing be not colours in and return the. Product in online cules management and company is return of this. Product. Please return. Of this prodct and one more thanks for information in this company
                                        Mar 16, 2017
                                        vickyudfhdjbs's response
                                        This shirt return quickly

                                        Verified Support
                                        Mar 29, 2017
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                        Thanks & Regards
                                        Onlineclues Team
                                        Www.onlineclues.com to.dear do not choice aur wrong pic.combo cottan 3 pic.sirt xxl aur colar difrence so plesh retarn my peymants ok ...ok thenks gourav kushwah
                                        Through the column of your esteemed daily in facebook and i saw your advertisement if "Londan look branded 5printed cotton shirts" and size is -M .l just order on 10th march 2017 but who i saw the shirt is not this one .It is differents type of shrit so kindly reqested my order is return quickly
                                        This colours no my chose colours is red.block.violet.blue.and light blue
                                        I want to return may product which includes pack of 5 full slives shirt. The shirts are not of perfect size.they are too loose.These shirt are not of that colour which was ordered by me.
                                        I am requested to you that please refund my money, or replace my order.I am requested to you as a consumer please provide my money back, refund it please.
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