Claimed

OnlineClues Complaints & Reviews

3.1
Last updated Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Quick Links
Statistics
Share
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
OnlineClues
Customer Service Contacts

OnlineClues Website

OnlineClues Head Office Address

Sector 57
Gurgaon
Gurgaon District
Haryana
India
122001

OnlineClues reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashwini sarmah
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product large for me

Address:Dibrugarh, Assam, 785669

I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasanth tumuluru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Onlineclues return policy

Address:500072
Website:[email protected]

I ordered five shirts from onlineclues.com. It got delivered on 19th march 2017, i ordered different pattern shirts but they delivered different pattern shirts. And on their website they mentioned return policy within 7 days of delivery, when i am trying to call them no response always busy till this time. Even i sent query 3 times from their website portal and sent mail to their mail also, but no response. Please help me in resolving the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasun15
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is different and want to refund my order rupees

Address:122001
Website:www.onlolineclues.com

Have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad I want to return the product. I tried customercare phone number mentioned but there is no response.and i already maill u . The return policy is of 7 days. Plz do the favour and solve my problem..plz return the product...
Read comments
Clothing, Shoes & Accessories
Order id: CIN866315br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tammali lalith
from Mumbai, Maharashtra
Report
Copy

5 Shirt- Wrong product

Address:Hisar, Haryana, 125005
Website:www.onlineclues.com

I have ordered the product 5shirt combo i have received it on[protected]. The product is different from what i have ordered. I want to return the product. I have tried to reach customer care on phone numbers mentioned but there is no response and i have emailed you. Please help with the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunishanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shirt 5 combo

Address:Chennai, Tamil Nadu, 600041

I have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad i want to return the product. I tried customercare phone number mentioned but there is no response. And i already maill u. The return policy is of 7 days. Plz do the favour and solve my problem.. Plz return the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Makkena
from Visakhapatnam, Andhra Pradesh
Report
Copy

London shirts

Address:522403
Website:Onlineclues

Please cancel my order, due to financial problems, , so please cancel my order

Yours faithfully
M.manoj kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
p.mohanty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is totally different which i was order.

Address:Paschim Medinipur, West Bengal, 721301

Order details:

Order id: oid23895
Order date: march 16, 2016
Date of delivary: march 21, 2017
Product name: combo of 5 cotton london look shirts

Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.
All shirts are not check patten....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasadjarajapu Prasadjarajapu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not match

Address:Visakhapatnam, Andhra Pradesh, 530017
Website:onlineclus

Dear sir
My product not matching.actually i am booking in LONDON LOOKS LIKE 5 SHIRTS.
But your delivery at alternative color, desain and models.
so pls replace or back my pament.
Product no:CIN852995
MY contact no:[protected],
[protected].
Adress:krishi saden chinnawaltair, near mentel hospital junkshion, visakhapatnam.

Emai: Prasad.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jmahak
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The quality of the product is too bad and the colour of the jeans did not match with the description provided on site...

Address:Saharanpur, Uttar Pradesh, 247001

Order details
Product -combo of london looks women's 3 slim fit jeans.
Size :30
Order no.CIN861283
Date of placing oder :14/03/2017
Date of receiving order :20/03/2017
AWB :[protected]
RETURN ORDER

The quality of the product is so bad.Plz refund money.I am not interested for this product, its a very cheap quality product I am saying all my frnds and share by social network...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikash singh thakur
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return shirts

Address:Jabalpur, Madhya Pradesh, 482004
Website:onlineclues.com

I am purchasing ur website to a product for branded 3 pure cotton combo shirts order id is CIN865297 RS 799 WITH DELAIVARY charges but you have wrong product delivered and cheting for me . So i will complaint return my product otherwise i am going to consumer forum and complain for ur website ....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Aramoti
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not actually what i saw in website

Address:560094

Hi,

My name is Kumar, I ordered the London looks 5 men cotton check shirts and i received the product 21/03/2017 evening 5:45 PM and this product is entirety different from what i saw in your website so please return this product.

I also tried to reach out by phone but none of the customer picked.
My Mob:[protected]

Order details:
SKU code: LL 5Check 5
Please find the attached...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
சிந்தன் மகேஷ்
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shirt size doesn't fit

Address:Thiruvananthapuram, Kerala, 695006
Website:onlineclues.com

AWB number[protected]. The received shirts are of small size and doesn't fit the body. A mail was sent regarding and no response from the side. Also tried to contact over phone and no one s picking the call. Now I need to return the product and claim for refund. All the contact details provided in their website were tried and everything is of no use....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep sangitrao
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong products delivered please refund

Address:Hisar, Haryana, 125005
Website:ONLINE CLUES.com

Myself Sandeep suryakant Sangitrao I ordered 5 London Look check shirts on 14th March. but wrong products are delivered to me so please refund my money. I call your contact number but no one receive my call. if you not call me back i will go to consumer court.
products details-order no CIN859997 dispatched by XPRESSBEES with tracking code[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrawatiusman
from Uttiramerur, Tamil Nadu
Report
Copy

Mohammad usman

Address:Chennai, Tamil Nadu, 603103

I'm order to London look branded 5 printed shirt I have received but colour and size im order s size but comeing to m size very different to what you think please return my project and my money my order I'd cin866419 very bad products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicky Kumar Mishra
from Kolkata, West Bengal
Report
Copy

Main complaint kar raha hu fraud company ko

Address:700057

My name is Vicky mishra and my order combo of 5 London printed shirts my requirements is actually smol size and u give me Median sizes so please exchange my order or an reall sits my requirements sits ya give me my money back

Thank you
Regarding Vicky mishra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aravindpraba
from Coimbatore, Tamil Nadu
Report
Copy

Shirt not matched

Address:Hisar, Haryana, 125005
Website:www.onlineclues.com

Shirt not matched it looks differ from my original selection and worst material clothe please refund me otherwise redeliver my order in correct way....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navneet1512
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong size product

Address:208019
Website:ONLINECLUES.COM

There is no cancel option on their website so i want to cancel it.

website details- www.onlineclues.com
contact no given on website- [protected]
email id- [protected]@gmail.com
account holder name- navneet kushwaha

My order no- CIN875426
Order date-21/03/2017

Shipping address-- 116/659 keshaw nagar rawatpur gaon kanpur nagar
pincode- 208019...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Purusottam miahra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad product received

Address:110084
Website:Online clues.com

My order no is
Your order from Onlineclues.com is dispatched through Blue Dart Awb# [protected] will be delivered by 21-MAR-17.Amount payable is Rs 1099.Track us on www.bluedart.com
मुझे जो प्रोडक्ट मिला वो गलत भेजा है, मैंने 5 शर्ट मंगवाया था लेकिन शॉपिंग टाइम में जो दिखाया गया...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diwakar virender (v)
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product (shirts) is totally different in design from the show in image of your site.

Address:New Delhi, Delhi, 110059
Website:onlineclues

Order id: CIN861632
Order date: march 17, 2017
Date of delivary: march 20, 2017
Product name: combo of 5 cotton shirts
XL
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Many shirt are plain.
I also did not receive any separate invoice......
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rohan Lakade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Combo of 10 cotton stylish t-shirts

Address:Hisar, Haryana, 125005
Website:www.onlineclues.com/?gclid=CLXkmJrp5tICFU8AvAod3kUEow

Order id: oid23895
Order date: march 18, 2016
Date of delivary: march 14, 2016
Product name: combo of 10 cotton stylish t-shirts
Ize: L
Unit cost:1199rupees (100 extra for shipping)
Total amount: 1299rupees

Returned reasons:

Product (t-shirts) is totally different in design from the show in image of your site.
Many t-shirt are plain.
I also did not receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy