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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 81

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B
Binoyghosh
from Kolkata, West Bengal
Mar 24, 2017
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Address: Kolkata, West Bengal, 700005

Order id..[protected]
Order no.867138
Order date...17march 2017
Date of delivary..24march 2017
Product name..combo of 5 printed cotton casual shirt.
Unit cost.999 rupees.100extra for shiping charge.
Total amount.. 1099 rupees.

Return reasons...product is totally different. Low quality
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    N
    Narendra Kadwa
    from Sadri, Rajasthan
    Mar 25, 2017
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    Address: Jaipur, Rajasthan, 302020

    Dear sir,
    i purchase LONDON LOOKS Check Shirts Combo of 5 size L onlineclues website but i opened deliverd package all shirt colour are different i am regular try coustmer care no.[protected]/38 call not recive.my order id CIN869054
    +3 photos
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      H
      Halesh Poojar
      from Bengaluru, Karnataka
      Mar 24, 2017
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      Address: 560099

      I am not happy to the your product, your product size not prafet, your product not will be the quality, your product colors not like, sorry sir, thank you
      +1 photos
      Mar 25, 2017
      Updated by Halesh Poojar       I am not happy to the your product, your product size not farfet, your product don't like to the colors, your product not will be the quality... So sorry sir, thank you...
      Mar 25, 2017
      Updated by Halesh Poojar       You product size not will the prepect
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        A
        [email protected]
        from Agra, Uttar Pradesh
        Mar 24, 2017
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        Address: New Delhi, Delhi, 110092
        Website: [email protected]

        The delivered product London Branded 5printed cotton shirt is MISMATCHED from my ordered product so kindly accept my request of product return or repay amount
        Order no cin875499
        +1 photos
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          A
          Aqib Pala
          from Hyderabad, Telangana
          Mar 24, 2017
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          Address: Dakshina Kannada, Karnataka, 575018
          Website: www.onlineclues.com

          I got different product than what i ordered... So i want to return my product... Order no.. Cin860524
          Product name.. Branded combo of3 pure cotton shirts
          My contact no.. Is [protected]
          Please return this product
          +1 photos
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            A
            Arjun14345
            from New Delhi, Delhi
            Mar 24, 2017
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            Address: 500020
            Website: ://www.onlineclues.com/product/london-looks-branded-5-printed-cotton-shirts

            Order details:
            Order no. - CIN856417
            Wrong product came ...I was complaint to Ur service still not get back tried to call not receiving calls
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              A
              avnishs
              from Arakkonam, Tamil Nadu
              Mar 24, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 560066
              Website: onlinecluse.com

              I have ordered london looks 5 men's cotton check shirts (Order no: - cin855454) from onlinecluse.com on 12 march 2017 and it has been delivered on 17th march (Saturday).
              When i checked the product they are totally different what i ordered and i tried to call ([protected]/39) multiple time but on the given, no but there is no response from there side.
              I have sent a follow-up mail 2-3 time but they are not sending satisfactory mail.
              And when i asked for complaint no then they are just sending that "we completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem soon."
              May 4, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2017
              OnlineClues Customer Care's response               Dear Sir,
              Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                B
                [email protected]
                from Lucknow, Uttar Pradesh
                Mar 24, 2017
                Resolved
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                Resolved

                Address: 125005
                Website: onlineclues.com

                Order details:
                Order no. - CIN871216
                Order date: March 19, 2017
                Order delivery:23 March, 2017
                Product name: London Looks women's 3 slim-fit mid rlse denim jeans
                Size: 30
                Unit cost:1099 RS.
                Total amount: 1199 RS. ( Shipping charges 100 RS.)
                Returned reasons:
                The colour and fabric is not same as shown in image at order time.there is some size issue also.the product quality is so low.so I want to return it.please do the needful and help me to refund my money.
                Apr 30, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Mar 27, 2017
                Updated by [email protected]                 Order no. -CIN871216
                Order placed date- 19/03/2017
                Order delivery -23/03/2017
                Return complained filed - 24/03/2017 but haven't received any reply yet from there..
                Return reasons:
                The fabric and color is not same as shown in image ..There is some size issue too. The quality of jeans is very low...Pls do the needful as soon as possible and help me to refund my money.. I m making this return complaint 2nd tym..
                Verified Support
                Mar 29, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
                Verified Support
                Mar 30, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
                View replies
                Order details:
                Order no. - CIN856417
                Wrong product came ...I was complaint to Ur service still not get back tried to call not receiving calls
                Reply
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                  J
                  Jaan Mohammad Ail Ansahri
                  from Mumbai, Maharashtra
                  Mar 23, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 412114
                  Website: online clues.com

                  I had order for london looks 5multi colour cotton blend checkz shirts of amount 1099 i have recved today 23.03.2017 product is too worst in life.
                  OID of the product is CIN872243 Shipper address is spark international opp. Holy hospital tosham road hisar 125001 haryana
                  I want to refund this product as product is not as defined on ur site in terms of size and measurment colour and quality i had already filled the return form for the same i had registered a complaint also my complaint no. Is 4565 i want to refund the product please refund product as soon as possible
                  With best regards
                  Jaanmohammad ansari
                  May 10, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    K
                    KrantiRaj Bhingarde
                    from Pune, Maharashtra
                    Mar 23, 2017
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                    Address: Ratnagiri, Maharashtra, 415605

                    Dear Sir
                    I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
                    My order isLONDON LOOKS Branded 5 printed Cotton Shirts(set of 5)
                    I have received it

                    My Order no. is[protected]p0
                    Contact no-[protected]
                    [protected]@gmail.com

                    Please return & reply this...
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                      M
                      Md Shahbaz Ahmed
                      from Kolkata, West Bengal
                      Mar 23, 2017
                      Resolved
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                      Resolved

                      Address: 700142
                      Website: Online clues

                      I have order shirt but they have given another shirt which is against my order when I have seen at that moment I have ring the delivery boy he said that u complaint it in website so so plzzzzzzzzz solve this as soon as this possible sir because if mother would came know this than she will be very rude to me she advice me before that don't buy online bcz it's not good
                      May 1, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 29, 2017
                      OnlineClues Customer Care's response                       Hello, Greetings from OnlineClues!
                      We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                      Onlineclues Team.
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                        P
                        Prasath Rahul
                        from Chennai, Tamil Nadu
                        Mar 23, 2017
                        Resolved
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                        Resolved

                        Website: Onlineclues

                        I order combo of 5 printed cotton shirts. quantity of product is very bad and colour of the product is not same which was i ordered. My order id - CIN871531. I am not interest for the product is very cheap product and return my money soon as possible. Product is totally different in design from the shown image of your website. I am not interested plzz i request you to refund my money.
                        May 8, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          B
                          Billa Venkatesh
                          from Coimbatore, Tamil Nadu
                          Mar 23, 2017
                          Resolved
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                          Resolved

                          Address: 641036

                          I want to return my order. I ordered 5 combo shirts worth rs 999.I had received my order but i received different set of shirts wen compared to ordered one. I want my money back.
                          My order id is CIN860023.
                          Please accept my return policy and i dont want these thirds.
                          Reason for return:
                          Combo is different wen compared to ordered one. Take the order back.
                          May 1, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 29, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues Team
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                            V
                            Vijay Gajjar
                            from Ahmedabad, Gujarat
                            Mar 23, 2017
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                            Address: Junagadh, Gujarat, 362266
                            Website: onlineclues.

                            Dear Concern,

                            We have placed order number 867188 for Men shirts combo 5 nos, but delevered different colour's which we had not selected.

                            Also delevery procedure is very slow, received delevery after 8 days of place order.
                            +1 photos
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                              L
                              Laxman Madane
                              from Amritsar, Punjab
                              Mar 23, 2017
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                              Address: Parbhani, Maharashtra, 431506
                              Website: www.onlineclues.com

                              [protected]
                              Resale
                              +1 photos
                              Mar 23, 2017
                              Updated by Laxman Madane                               Change shirt colour &change size my size is s colour printed

                              Mar 23, 2017
                              Updated by Laxman Madane                               Colour change & change size
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                                I
                                It's truly Mani
                                from Bengaluru, Karnataka
                                Mar 23, 2017
                                Resolved
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                                Resolved

                                Address: 560037
                                Website: Www.Onlineclues.com

                                Onlineclues — Product is different and want to refund my order rupees.total 1099 rupees i paid for this.
                                Have ordered the product 5shirt combo i have received it on[protected]. The product is very bad and size is also different and colour also bad I want to return the product. I tried customercare phone number mentioned but there is no response.and i already maill u . The return policy is of 7 days. Plz do the favour and solve my problem..plz return the product...
                                Read comments
                                Clothing, Shoes & Accessories
                                Order id: CIN862335
                                Product name: combo of 5 cotton london look shirts

                                Regards,
                                Manikanta.
                                [protected].
                                May 8, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 29, 2017
                                OnlineClues Customer Care's response                                 Dear Sir,
                                Your refund process is going on. You will receive the payment Soon in your bank account.

                                Thanks & Regards
                                Onlineclues Team
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                                  M
                                  Mani MS
                                  from Coimbatore, Tamil Nadu
                                  Mar 23, 2017
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                                  Address: 600042

                                  I ordered the five shirts and I took photos of that five shirts, but they delivered wrong shirts, it's not matched even single also
                                  Mar 23, 2017
                                  Updated by Mani MS                                   I ordered different design shirts, but they delivered different design shirts, i ordered five shirts, but they delivered it does not match with what I ordered even to one
                                  Mar 23, 2017
                                  Updated by Mani MS                                   I saw five shirts in online and ordered that, but they didn't deliver the wat I ordered, they delivered worst quality shirts and wrong desing
                                  Mar 23, 2017
                                  Updated by Mani MS                                   I orders five shirts in online, but they didn't deliver Wat I order and they delivered worst quality shirts
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                                    C
                                    Chandan Kamat
                                    from Coimbatore, Tamil Nadu
                                    Mar 23, 2017
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                                    Address: 641607
                                    Website: [email protected]

                                    Dear Sir
                                    I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
                                    My order is London Looks 5 Men's Cotton Check Shirts!
                                    (set of 5)
                                    I have received it on today[protected]
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                                      L
                                      laxmilalmenaria
                                      from Gurgaon, Haryana
                                      Mar 23, 2017
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                                      Address: 313602
                                      Website: [email protected]

                                      I want to cancel my order no. CIN 864204 & CIN 878437 BECAUSE I SELECT WRONG PRODUCT SO PLS DO CANCLE ABOVE ORDERS.
                                      THANKS
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                                        V
                                        Vipul Khadse
                                        from Pune, Maharashtra
                                        Mar 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: 411038
                                        Website: onlineclues.com

                                        21th march I was received the product of 3 cotton shirt. But they are defective. This shirt are to large in size . So I want to change my product & u'll give the product in M size.
                                        I again an again contact on your number [protected]/39 bt this numbers are always busy.. .! So u'll do contact on my number [protected]
                                        So please do contact with me & change my product.
                                        +1 photos
                                        Apr 29, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Mar 22, 2017
                                        Updated by Vipul Khadse                                         I also want blue, black & light pink colour in shirts..!
                                        Verified Support
                                        Mar 29, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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