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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 84

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L
Likhith Kumar.H
from Bengaluru, Karnataka
Mar 19, 2017
Resolved
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Resolved

Address: Chitradurga, Karnataka, 577522
Website: Indian consumers returns

Dear sir
My self Likhith from challakere l have ordered London looks men's 5 cotton casual slim-fit solid shirts of rs.1099. Order no cin847791 but I am not satisfied with the product. Because the quality of the product is not good these are colours defferent thus I request you to refund my money back and take your product back...

Thanks
Likhith
Challakere
+1 photos
May 7, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
OnlineClues Customer Care's response
Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team
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    A
    Aman sarwang
    from Ahmedabad, Gujarat
    Mar 19, 2017
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    Address: New Delhi, Delhi, 12073
    Website: online clues

    I want cancel my order
    Mar 19, 2017
    Updated by Aman sarwang
    I want cancel my order
    Mar 19, 2017
    Updated by Aman sarwang
    Small size
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      N
      Nabina Pradhan
      from Kolkata, West Bengal
      Mar 18, 2017
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      Address: 737102
      Website: [email protected]

      I have ordered 3 paints which should be 3 different colour and I received same colour and it's small size it won't fit me . I want to return this product.
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        A
        Aman Cherry
        from Kottapalli, Telangana
        Mar 18, 2017
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        Address: 122001
        Website: WWW.ONLINECLUES.COM

        Order details :
        order id :cin846227
        order date:08/03/2017
        delivery date :16/03/2017
        product name: london looks men's 3 denim standard fit jeans
        unit cost: 1199 extra shipping rs/-100oatal -rs/--1299/-

        returned reasons: size is not correct, quality is poor i am not received original invoice
        ph-[protected]
        Mar 18, 2017
        Updated by Aman Cherry
        I have ordered London Looks Men's 3 Denim standard-sized jeans actual size is 36 I have ordered size 38 it has received on16/3/2016 the quality and size not matched actual I want to return the product order no:CIN846227 please refund my amount
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          M
          Modi Darshan
          from Ahmedabad, Gujarat
          Mar 18, 2017
          Resolved
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          Resolved

          Address: Mehsana, Gujarat, 384002
          Website: onlineclues

          Order details:
          Order id: cin854903
          Order date: 12/03/2017
          Date of delivery: 18/03/2017
          Product name: london looks branded 5 printed cotton shirts
          Unit cost: 999 rupees (100 extra for shipping)
          Total amount: 1099 rupees
          Returned reasons:
          Product (Shirts) is totally different in design from the show in image of your site.
          Many shirt size not properly.
          I also did not receive any separate invoice...
          +1 photos
          May 1, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Mar 18, 2017
          Updated by Modi Darshan
          and return my total amount
          Mar 23, 2017
          Updated by Modi Darshan
          resolved complaint
          Verified Support
          Mar 29, 2017
          OnlineClues Customer Care's response
          Dear Sir,
          Please connect with us by writing to us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
          Verified Support
          Mar 29, 2017
          OnlineClues Customer Care's response
          Dear Sir,
          Please connect with us by writing to us on [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            A
            Arvina
            from Hisar, Haryana
            Mar 18, 2017
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            Address: 143001
            Website: Onlineclues.com

            Online clues has no proper return policy. Its been a month i have lodged a complaint to the contact no.they have given . The person on phone gave me a complaint number and told me to wait for their call but its been a month i have not received any call. As i have got combo of 4 jeans but the size is not correct. It was a very bad experience.
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              A
              ajnu
              from Bengaluru, Karnataka
              Mar 18, 2017
              Resolved
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              Resolved

              Address: Hisar, Haryana, 125005
              Website: www.onlineclues.com

              Ajay shewale
              I have ordered 5 shirts on
              onlineclues.com London looks men's5 all shirts are different which was shown in image. And quality is very bad. So I want return the shirts and refund money.
              Size XL
              Order CIN NO.819739
              Date of order 24/02/2017
              Dispatch date 27/02/2017
              Rs 999 + 100 shipping charges
              Total 1099 rupees.
              I tried to call there customer no
              And there no buddy has repliede
              +7 photos
              Apr 30, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Mar 18, 2017
              Updated by ajnu
              Return of shirts and refund
              Mar 18, 2017
              Updated by ajnu
              Return shirts and refund

              Verified Support
              Mar 29, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                S
                shivamsome
                from Pune, Maharashtra
                Mar 18, 2017
                Resolved
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                Resolved

                Address: 125005
                Website: onlineclues.com

                I had recieved my pack of 5 shirts yesterday 0n[protected] and the quality of the product is really pathetic and the colour of the product which i had ordered is also wrong as of that i had oredered ..
                Now when i am trying to contact the company they are not responding back to my calls and emails..no one is picking up the calls neither answering my emails..please help me what should i do
                order no-CIN851046
                May 10, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  S
                  sudheer challa
                  from Tiruchengode, Tamil Nadu
                  Mar 18, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125001
                  Website: Onlineclues.com

                  Dear sir,

                  I have ordered pack of 5 shirts and 3 jeans bearing order numbers cin855131 and cin855182. Jeans pants material is cheap and looks different from what i have ordered. Pack of 5 shirts is completely different one. Very low quality and looks very bad. I want to return the products without any delay. Please do the needful immediately or let me complain in consumer court with all proof.

                  Regards,
                  Sudheer kumar
                  Feb 17, 2019
                  Complaint marked as Resolved 
                  Resolved
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  Onlineclues Team
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                    P
                    Prince Vir
                    from Yavatmal, Maharashtra
                    Mar 18, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411014
                    Website: www.onlineclues.com

                    I orders 5 combo checks shirts from this [censored]ing site. The product recieved is completely different than that they posted on site. I called customer care more than 100 times with no success.always shown busy.
                    i want to refund for this [censored] order from online clues. I hope consumer complaint will help us here from these type of [censored]s. Otherwise I have to go directly to court for complaining.
                    +1 photos
                    May 18, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 14, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
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                      S
                      soniagupta1992
                      from Moradabad, Uttar Pradesh
                      Mar 17, 2017
                      Resolved
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                      Resolved

                      Address: 140901
                      Website: [email protected]

                      I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.my product is not match which shown in add, faulty product we received, please take return and give refund money to me. I tried more 20 times on the phone number mentioned but there is no response.the return policy is of 7 days.plz do the favour and solve my problem.
                      May 6, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Mar 17, 2017
                      Updated by soniagupta1992
                      I'm not satisfy with this product. In this product the quality is not good.
                      its not comfortable...
                      Verified Support
                      Mar 29, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        A
                        akhilkarmur
                        from Surat, Gujarat
                        Mar 17, 2017
                        Resolved
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                        Resolved

                        Address: 370421
                        Website: online clues. com

                        Dear sir
                        I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
                        My order islondon looks blend of 5 cotton shirts (Set of 5)
                        I have received it on today[protected]

                        My order no. Is cin845589
                        Contact no-[protected]
                        [protected]@gmail.com
                        Ples relpy fast how to refund my money
                        And how return it plese call me fast plese
                        May 1, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          R
                          Rajesh Doddamani
                          from Tumkur, Karnataka
                          Mar 17, 2017
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                          Address: Bangalore, Karnataka, 560029
                          Website: www.onlineclue.com

                          Have ordered the a package of 3cotton shirts @799 the product is so bad that ican not use it the order number CIB121393 kindly take that order back refund my money
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                            J
                            Johny Sins
                            from Noida, Uttar Pradesh
                            Mar 17, 2017
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                            Address: New Delhi, Delhi, 110042
                            Website: Onlineclues

                            I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no respose.plz do the favour and solve my problem
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                              V
                              vickyrajput
                              from Patiala, Punjab
                              Mar 17, 2017
                              Resolved
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                              Resolved

                              Address: Mohali, Punjab, 160062

                              Shirt colour is different and shirt look like very dull i can return my product as soon as possible.the product i can order it is exactly different so i can return my order either i can complaint it in the consumer court. i can refund my product as soon as possible my father is angry on me i can order 1st time on the onlineclues i think it is good site for online products but my experience not good in this site so please refund my product pick up the product at my given address. HNo 56 SBI complex, phase10 mohali punjab quickly soon as possible.
                              Apr 30, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                              Thanks & Regards,
                              Onlineclues Team
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                                I
                                ishu kumar
                                from Aligarh, Uttar Pradesh
                                Mar 17, 2017
                                Resolved
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                                Resolved

                                Address: Panchsheel Nagar, Uttar Pradesh, 245101
                                Website: [email protected]

                                Name - ishwar
                                City - hapur
                                Sir
                                I am order to 5 shirt in 999 rupees and 100 rupees shiping charg
                                My order no. Cin832205 and date 2/3/2017
                                I am return shirt and refund the my amount
                                Why you send me different colour shirts than i ordered the different colors and different weight so plz i request you to plz returns my order and than i again fo a new order to you for new shirts or jeans
                                Ishwar
                                Mobile no...[protected]
                                May 9, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 29, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
                                Hi,
                                I have received a fake product, I want to return them but there is no option to return them.
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                                  A
                                  Arvind Devkule
                                  from Aurangabad, Maharashtra
                                  Mar 17, 2017
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                                  Address: Pune, Maharashtra, 410507
                                  Website: Www.onlineclues.com

                                  I have purchased Mens 5 cotton shirts online & they delivered today But they don't look alike they was in pics I don't know if they misplaced or its just in that way . I know its fraud & now i want to return the product & want my money back.
                                  Mar 17, 2017
                                  Updated by Arvind Devkule
                                  Order id:CIN852300
                                  order date : 11th march, 2017
                                  Date of delivery: 17 th march 2017
                                  Product name:London Looks Mens 5 Checkered Cotton Shirts
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                                    N
                                    Nil Hunter
                                    from Ankleshwar, Gujarat
                                    Mar 17, 2017
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                                    Address: Bharuch, Gujarat, 392001
                                    Website: www.onlineclues.com

                                    Have ordered the a package of 5 cotton shirts @1099. The product is so bad that i can not use it. The order number cin251099. Kindly take that order back refund my. Money.
                                    +1 photos
                                    Mar 17, 2017
                                    Updated by Nil Hunter
                                    Have ordered the a package of 5 cotton shirts @1099.the product is so bad that I can not use it. The order number CIN847966. Kindly take that order back refund my.money.
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                                      D
                                      darshunavaya
                                      from Kolkata, West Bengal
                                      Mar 17, 2017
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                                      Address: 732101
                                      Website: www.onlineclues.com

                                      Ï have ordered 5 shirts Ordre no. CIN824350 alredy Complaints 7/3/17 n send twice mails no one picking up thé product. Why thé thé ordres changed what we are ordered. Pl pick up thé product n return the money
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                                        N
                                        Nitin Londhe
                                        from Deulgaon Raja, Maharashtra
                                        Mar 17, 2017
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                                        Address: Latur, Maharashtra, 413512

                                        Wrong Colour/Size/Style of Product
                                        Mar 17, 2017
                                        Updated by Nitin Londhe
                                        Size
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