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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 88

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M
mandar sawale
from Delhi, Delhi
Mar 9, 2017
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Address: Pune, Maharashtra, 411028
Website: aa

Return my product & refund my money this is defiant color & Quality

Order NO CIN 825388
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    A
    Azharuddin Mullal
    from Aurangabad, Maharashtra
    Mar 9, 2017
    Resolved
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    Resolved

    Address: 411026
    Website: onlineclues

    Order id: NHS120824
    Date of delivary: march 09, 2017
    Product name: branded combo of 3 slim fit party wear premium cotton shirt.
    size: xl
    Unit cost:699 rupees (100 extra for shipping)
    Total amount: 800 rupees

    Returned reasons:

    Product (t-shirts) is totally different in design from the show in image of your site.
    I also did not receive any separate invoice...
    Apr 29, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2017
    OnlineClues Customer Care's response
    Dear Sir,
    This product is not related to us Please check the company name on the courier packet.
    Onlineclues customer care team.
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      A
      Azharuddin Mullal
      from Aurangabad, Maharashtra
      Mar 9, 2017
      Resolved
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      Resolved

      Address: 411026
      Website: onlineclues

      Hello sir myself Azharuddin Mullal, I order combo of 3 branded slim fit party wear premium cotton shirts.the product is differnet And size of the product is not same which was I ordered.. my product return take u and refund money . my order no BHS120824.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of 3 combo shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
      Apr 29, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2017
      OnlineClues Customer Care's response
      Dear Sir,
      This product is not related to us Please check the company name on the courier packet.
      Onlineclues customer care team.
      RETURN REASONS :- This product totally different ... to website shown image this product is vary bad quality
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        V
        Viraj Makwana
        from Mumbai, Maharashtra
        Mar 9, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400055
        Website: Www.onlineclues.com

        I order from your online clues of 10 tishirt london looks mens round -neck printed tishirt is too small & is not good to see so i have to return the order in case i have to order the different item of the exchange Of refunds so you accept the request & refund the item tishirt is not good also so i request the order to you your thanfully. Viraj makwana. Mob. [protected]
        Apr 29, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Mar 09, 2017
        Updated by Viraj Makwana
        I order from onlineclues.com to 10 tishirt london looks mens round neck printed tshirt is not good so i have to return the order in so you accept my request thank you .mob. no. [protected]
        Verified Support
        Mar 29, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
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          S
          Sri Sriramula
          from Addanki, Andhra Pradesh
          Mar 9, 2017
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          Address: Adilabad, Andhra Pradesh, 504001
          Website: [email protected]

          Not good qulity of this product
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            A
            Azharuddin Mullal
            from Aurangabad, Maharashtra
            Mar 9, 2017
            Resolved
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            Resolved

            Address: 411026
            Website: onlineclues.com

            Hello sir/ madam, my name is azharuddin mullal, i order a shirt but it is not shirt which is i orderd. please take delivery return and exchange the order or give the retun my money.
            contact no :- [protected]
            email id :- azharuddin mullal
            product detail :- branded combo of 3 slimfit party wear premium cotton shirts (shirt size :- XL)

            your faithfully,
            azharuddin mullal
            Apr 18, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2017
            OnlineClues Customer Care's response
            Hello Customer,
            Greetings from Onlineclues.com Above mentioned product is not delivered by us.
            Please check properly from where do you order this product as it is not our shipment
            Other wise you have to send the picture of product so that we can confirm the order.
            Our shipment is spark international.
            Thanks
            OnlineClues Team
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              P
              pujakandolkar
              from Panaji, Goa
              Mar 9, 2017
              Resolved
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              Resolved

              Address: Hisar, Haryana, 125005
              Website: onlineclues.com

              I had ordered combo of jeans for 1100.the jeans which i received is bad in quality and size also not proper.when i called the customer care they are not receiving the call .in spite of mailing them instant they just replied once saying your problem will be solved but now its almost a month they not doing anything.they are just silent.i mailed them before doing complain here by saying do something or else ill do compalin in consumer forum but they were like just ignored.
              May 1, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2017
              OnlineClues Customer Care's response
              Dear Mam,
              Your refund is done, Please check your bank account details.
              Thanks & Regards,
              Onlineclues Team
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                A
                augustin123
                from Bengaluru, Karnataka
                Mar 9, 2017
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                Address: 560049
                Website: onlineclues.com

                Hi
                I have bought combo shirt of pack 5 nos for RS 999 and delivery charge rs 100 the design was totally different that what i have ordered shipment no[protected]
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                  S
                  srinivas123456
                  Mar 9, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400058
                  Website: OnlineClues

                  Order details:
                  SKU Code : LL5check6
                  CIN : 821897
                  Complaint No : 31165
                  Order date: Feb 25 2016
                  Date of delivary: Mar 4 2016
                  Product name: combo of 5 shirts London style
                  Unit cost:999 rupees (100 extra for shipping)
                  Total amount: 1099 rupees

                  Returned reasons:

                  Product ( Shirts) is totally different in design from the show in image of your site.
                  Many Shirts are L size and Design is totally different.
                  I also did not receive any separate invoice...
                  Apr 20, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 17, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                  Thanks & Regards,
                  Onlineclues Team
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                    C
                    chitra lekha
                    from Bengaluru, Karnataka
                    Mar 9, 2017
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                    Address: 560068

                    Order details

                    Order Id:CIN830256

                    I called to customer care they gave one reference number after that i didn't get any call or message from your side.
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                      U
                      ugalmugale sainath
                      from Mumbai, Maharashtra
                      Mar 9, 2017
                      Resolved
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                      Address: Thane, Maharashtra, 400602
                      Website: onlineclues

                      Today i delivered my product of combo of 3men denim jeans Landon looking but the product provided from onlineclues is totally different from product that i order color also very different and size is different and also quality is very bad so please return this product and refund my money product details :combo of 3 men denim jeans London looking company name :onlineclues
                      +2 photos
                      Apr 17, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        S
                        sandip9660
                        from Vasai-Virar, Maharashtra
                        Mar 9, 2017
                        Resolved
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                        Resolved

                        Address: 411043
                        Website: onlinecluse.com

                        Dear Sir
                        Myself shankaraprasad from mysore. I have ordered london looks 5 mens cotton shirts for Rs 1099 and my order number is AWB:[protected] received on 09/03/2017 .But quality and colour totally not matching with the what you have shown in the facebook .thus I request you to refund my money back and take your product back...
                        Thanks
                        Regards
                        sandip patil
                        Apr 21, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          S
                          sandeep.korpade
                          from Pune, Maharashtra
                          Mar 9, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: www.onlineclues.com

                          Date : 8/3/2017
                          Client No. [protected]/39

                          Product are different from order Quantity,

                          Quality of Product Very Dull, I order checked shirts & there are not checks any where, Colour are not same as order it is totally different
                          Quality is as per road side seller, nobody can say it product cost say as per website.

                          I did not want I request to refund my Money
                          +2 photos
                          Apr 12, 2017
                          Complaint marked as Resolved 
                          Thank for Your Team My Complaint was resolved & refunded amount to me, But I more think please give a warm information to consumer about Online Clues it result is very bad & that website are give fake adds & cheat the consumer. Online Cluses are not any perfect custmer Care No. & not responding there team Its very bad & Customer cannot believe on online Shoping
                          OnlineClues customer support has been notified about the posted complaint.
                          Mar 14, 2017
                          Updated by sandeep.korpade
                          Date : 8/3/2017
                          Order ID: CIN834347
                          Phone/Mobile Number: [protected]

                          I have post my Complaint to 09 March 2017 You are also notify complaint but did not reply anyone Yet.
                          Mar 17, 2017
                          Updated by sandeep.korpade
                          I have post my Complaint to 09 March 2017 You are also notify complaint but did not reply anyone Yet. I Call Customer Care He Give me Complaint No. 31740

                          also Send Mail to [protected]@onlineclues.com, Reply Recd with ID 1510829 & replied Greetings. Your complaint has been forwarded to OnlineClues.com customer service. You should receive a reply from the company representatives within several days.

                          09 Days cannot anybody Contact i have use online shopping from last 5 - 6 Years But not any Shopping site have take several time to just reply,
                          I am Blank for Onlineclues.com are notify me or not. Only one Comment on this site also nobody to contact
                          Trusted it
                          Verified Support
                          Mar 17, 2017
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                          Thanks & Regards
                          Onlineclues Team
                          Mar 18, 2017
                          Updated by sandeep.korpade
                          I have Checked my Mail Inbox, Junk, & Spam also but I have not received mail regarding refund please forward once again or call
                          Mar 21, 2017
                          Updated by sandeep.korpade
                          Whats step next now about My Refund anybody cannot call me from onlineclues he notified complaint on 9 March 12 Days go it not go further
                          Mar 24, 2017
                          Updated by sandeep.korpade
                          I have Call the Customer care of onlineclues but they cannot reply 16 Days go anybody cannot call me other Shopping site cannot take such time for Resolved
                          Whats matter, How Much day to resolved my Complaint.
                          Verified Support
                          Apr 14, 2017
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Your refund process is going on. You will receive the payment Soon in your bank account.

                          Thanks & Regards
                          Onlineclues Team
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                            V
                            Vijay kejkar
                            from Pune, Maharashtra
                            Mar 9, 2017
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                            Address: Latur, Maharashtra, 413512

                            I wanna s size shirt but u Snd me M size shirt do that's why I want to return my order.
                            +1 photos
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                              V
                              Varshit Maloo
                              from Hojai, Assam
                              Mar 8, 2017
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                              Address: Hisar, Haryana, 125005
                              Website: Onlineclues.com

                              I ordered 5 shirts at onlineclues and i received totally 5 different shirts
                              They donot have return option in their site as well
                              The phone number given in the side is also useless no one answers the calls
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                                P
                                prasad shanki
                                from Bengaluru, Karnataka
                                Mar 8, 2017
                                Resolved
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                                Resolved

                                Address: Mysore, Karnataka, 570016

                                Dear Sir
                                Myself shankaraprasad from mysore. I have ordered london looks 5 mens cotton check shirts for Rs 1099 and my order number is AWB:[protected] on 1/03/2017 and received on 07/03/2017 .But quality and colour totally not matching with the what you have shown in the facebook .thus I request you to refund my money back and take your product back...
                                Thanks
                                Regards
                                shankaraprasad H
                                mysore
                                Apr 21, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2017
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Your refund process is going on. You will receive the payment Soon in your bank account.

                                Thanks & Regards
                                Onlineclues Team
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                                  9
                                  9680417812
                                  from Lucknow, Uttar Pradesh
                                  Mar 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302015
                                  Website: online.cluse.com

                                  Itam name - Branded combo of 3 Slim fit party wear premium cotton shirts
                                  This product are very bad quality and did not match according to my order and didn't match colors and didn't match size
                                  So refund my money I order for L size but I receive L, M, XL size and one shirt are creak and product are very low quality
                                  This product are not useful for me so shortly refund my fund
                                  +1 photos
                                  Apr 21, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2017
                                  OnlineClues Customer Care's response
                                  Hello Customer,
                                  Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                  Please check properly from where do you order this product as it is not our shipment

                                  Our shipment is spark international.
                                  Thanks
                                  OnlineClues Team
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                                    9
                                    9680417812
                                    from Lucknow, Uttar Pradesh
                                    Mar 8, 2017
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                                    Address: Jaipur, Rajasthan, 302015
                                    Website: online.cluse.com

                                    Itam name branded combo of 3 Slim fit party wear premium cotton shirts
                                    -product are are not match according my order pls refund my fund and I book size L size but I receive L, M, XL size
                                    and one shirt are rough, so intimately solve my complent and shortly refund my money
                                    +2 photos
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                                      Kishan Kachchhawaha
                                      from Lucknow, Uttar Pradesh
                                      Mar 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: 125005
                                      Website: Onlineclues.com

                                      Toggle navigation
                                      Grahak


                                      Subject: Return and refund of the Product

                                      My Name: kishanlal kachchhawaha
                                      My City: Talaja
                                      My Complaint Against: www.onlineclues.com
                                      Complaint Category: man shirt
                                      Claim Amount (Approx.): 1099

                                      My Complaint Description:
                                      I am kishanlal. I have ordered a "London Looks Branded 5 printed cotton Shirt" on 02 march 2017 amounting Rs. 1099 ( 999+ 100 D.C.) from www.onlineclues.com.My registered Con. No. [protected] I have received a product on 6th march, 2017 The shirts are not as the described in website. Very cheap quality material and not looks like original linen. In short, 100% fake description. Moreover, there is stated in website that 30 days "EASY" return policy but in reality, they are not picking up the call and didn't answer. I am trying the customer phone no. everyday, but all the time it is showing busy & no resive and call is cut automatically.
                                      Please take some action against this website. I have wasted my so much time and still it is going on in complaining and trying the call to customer but not responce my company.

                                      Kishanlal
                                      Talaja bhavnagar [protected]
                                      May 5, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 29, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
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                                        S
                                        srikittu47
                                        from Delhi, Delhi
                                        Mar 8, 2017
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                                        Address: Hisar, Haryana, 125005
                                        Website: onlineclues.com

                                        I had ordered the London checks causal shirts . but i have received different product from my order, i mean the colors of the shirts are different and the quality too. so i would like to replace or return those products, , can u suggest me how i would like to replace or return these products ??
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