Claimed

OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

OnlineClues

OnlineClues reviews & complaints page 86

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 560058

Website: www.onlineclues.com

Order id: cin 844286
Order date: march 07, 2017
Date of delivary: march14, 2017
Product name: london looks 5 mens cotton check shirts
Ize:l
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.

I also did not receive any separate invoice...

Apr 29, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 14, 2017

Updated by Raghavendra B.K. Your Product is worst. Thats not seen in discription

Mar 14, 2017

Updated by Raghavendra B.K. your itmes is not good, so return the items

Mar 14, 2017

Updated by Raghavendra B.K. Product (shirts) is totally different in design from the show in image of your site.

Mar 14, 2017

Updated by Raghavendra B.K. Order id: CIN 844286
Order date: march 07, 2017
Date of delivary: march14, 2017
Product name: London Looks 5 Mens Cotton Check Shirts
sIze:L
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.

I also did not receive any separate invoice...

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

View replies

J

Jitendar sethia

from Lucknow, Uttar Pradesh

Mar 15, 2017

Order Id 849940
Order date 11/3/17
Delivery date 14/3/17
Size XL
Product is totally different in design from the show in image of your site

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh, 530032

Just received product. I'm not interested to wear these product items as colors too worst. Order no cin839719 i want to return my order items. Please give my money. Ill handover your products. Actual colors not shown in order time. Customer number not responding. Sometimes engage. Sometimes not receiving /lifting calls ([protected]/[protected]). Even not responding to my mail ([protected]@onlineclues.com). They mentioned hassle free returns.

Apr 30, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 14, 2017

Updated by sureshkosuri Order id: CIN 839719
Order date: march 08, 2017
Date of delivary: march14, 2017
Product name: London Looks 5 Mens Cotton Check Shirts
sIze:M
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.

I also did not receive any separate invoice...

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 769007

Website: Onlinecules

My name ram sankar yadav
My oder branded combo of 3 shirts its low quality shirts please my branded shirts dilevry i hop my complen susses my contact no [protected]
Please my rutrn my shirts.. Place please

Mar 14, 2017

Updated by Allu Arjun Ram Nunsens company les felo please return my oder

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangrur, Punjab, 148001

Website: www.onlineclues.com

I want to return my recent order i. E london looks set of 3 jeans. I have tried to contact shipper spark international through phone and e mail too. But they didn't pick any call and do not respond by e mail. Plz do needful to return my order.

Bandana uppal
C/o oboroi commucations,
Opposite civil hospital, sangrur

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panchsheel Nagar, Uttar Pradesh, 245101

Website: onlineclues

Fabric are not satisfying me . And which colour was displayed on order time these are coming with different color thats why i did not like this ... and now i want to return theis shirt and i want my money back .. so receive my request and get my money back soon .and this shirts are looking very cheap i can not wear it ... than u should make my money back.

Apr 29, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 14, 2017

Updated by ishu kumar Fabric are not satisfying me . And which colour was displayed on order time these are coming with different color thats why i did not like this ... and now i want to return theis shirt and i want my money back .. so receive my request and get my money back soon .and this shirts are looking very cheap i can not wear it ... than u should make my money back.

Mar 14, 2017

Updated by ishu kumar Get my money back

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues customer care team

View replies

P

Prem Raj Tak

from Bengaluru, Karnataka

Mar 14, 2017

Hi, i'm Prem Raj Tak,

have orderd a london looks Men's 5 Checkered Shirts size L, SKU code- LL 5Check 6
order number-C I N 836021

Ordered on 3rd March n received on 8th Nov around 04.45 Pm .the quality of product is not good.
so wants return this product.
Kindly collect your product and refund my money .

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Moga, Punjab, 142001

Website: [email protected]

The quality of products is so bad nd size is not appropriate

View replies

Ţ

Ţîgęr Aj Thakür

from Lucknow, Uttar Pradesh

Mar 14, 2017

Plzzz return our order then we shoping too much BT now we are disappointed to get shoping of shirts

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600031

Website: Indian consumer complain. com

Dear.sir
As I'm not satisfied with ur product because I have booked 5 cotton shirt but I dint get cotton shirt so plz take my product and refund my money back
Thanking you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 507001

My order id number CIN859288 please cancel my order i will choose wrong product plese cancel my order

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dakshina Kannada, Karnataka, 575003

I had ordered a London looks branded 5 printed cotton shirts I odered was different and delivered was Different the metirial was also different and the disigns also were also different the textail metirial was very very weak the mrp was 1099 size L SKU code:LL5S Quantity-1AWB Number[protected] to s b road near sulthan battery boloor Mangalore-575003

May 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 521002

Website: onlineclubes

T shorts this size is vry short
size problem
order is xxl
come on xl size plz return my item

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500037

Website: onlineclues.com

Wrong sizes are delvered and that jeans quality very bad

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Website: //www.consumercomplaints.in/new_complaint

Dear team,

I have bought shirts 3 pieces off rs.799, it s not good quality
I need to return same pieces to your organization.
Contact with ganesh-[protected]

Regards,
Ganesh

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 140301

Website: Onlineclues.com

I ordered 3 London look denims I received the order on 11 march. But the quality of the product is not good and colour is also totally different as it was shown.this is not less than a fraud.also the return policy is fake. Cant find it on the website.but it wad mentioned that the product can be returned within seven days after receiving it. Wants to return the product.refund my money .

Apr 30, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 13, 2017

Updated by Holiii Refund my money

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
Onlineclues customer care team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gorakhpur, Uttar Pradesh, 273209

Website: www.onlineclues.com

Dear Sir
I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
My order is London Looks 5 Men's Cotton Check Shirts!
size: XL(set of 5)
Rs 1, 099.00
order date:-Mar 4, 2017 2:51:36 PM
I have received it on[protected]

My Order no. is CIN837513
Contact no-[protected]
[protected]@gmail.com

Please return & reply this...

May 4, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

View replies

K

Kishor CH Pradhan

from Jaisalmer, Rajasthan

Mar 13, 2017

Dear sir i orderd a t shirts combo
But i received a bad collection plz contact me
Nbr is [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 501505

Website: Online clues

I have order product it was quiet different as shown from website and app and the quality issue clothing and description provided by company is wrong and the low quality of products i would like to request you to pickup the package and provide refund as early as possible
Thanking you
Biyyapu praveen
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411002

Website: Www.onlinecluse.com

I have ordered the shirts which was displacing very good
But the parcel which I got that was so rubbish shirts I can't believe that such a big site & shipping such a chip useless shirts... Please take return the shirts and return back my money...
Improve ur shopping quality do not chit with people's showing something and giving something it's an national business so don't chit

May 23, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Mar 13, 2017

Updated by Amit Sadashiv Mergu I have ordered the shirts which was displacing very good condition and I have ordered the shirts but at the time of delivery when I have seen the shirts it was such a useless shirts that I can't believe that such a big site and doing chit showing one kind of product and sending other useless products...
Please take away that shirts and return back my money as soon as possible

Details
Ordered date- 04.03.2017
Ordered no - CIN836423
MY details - AMIT SADASHIV MERGU
My mob- [protected]
EMAIL- [protected]@gmail.com

Mar 13, 2017

Updated by Amit Sadashiv Mergu Return my money take away ur shirts

Verified Support

Apr 14, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560078

Website: www.onlineclues.com

I have ordered londan look brand women's 4 combo of slim-fit denim jeans on[protected] it was received on[protected] order ID is CIN822546 I have not satisfied with the quality and colour of the product my product, , the cost of the product is 1399 and shipping charge is 100 total cost is 1499/- please take back your product and refund my amount

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 173220

Website: [email protected]

Hi I.m Rakesh I ordered a product near about 3 March it not be use my size and not matcable in see on website product was not my size I send back and refund my money

Mar 12, 2017

Updated by Sharma.rakesh538 Hi I m Rakesh and oder branded combo of 3 slim party wear cotton shirt oder is not fit to me I don't use it

Mar 12, 2017

Updated by Sharma.rakesh538 Not satisfied with the consignment received

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jodhpur, Rajasthan, 342005

At the time of delivery I can't be there. That's why I want to cancel my order. Order no-CIN841745. If you are not cancel my order the nobody is there to received order. I apologised for inconvenience and surely say you that i order this product next time when I am able to received the product. Please consider this request. Best regards Ranjan kumar [protected]

Apr 30, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

View replies

A

[email protected]

from Hyderabad, Telangana

Mar 13, 2017

Product is totally different in design from t show in image your site. I have ordered doted shirts.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 394107

Have product is very variation . My order is
Linden looks men's 5 cotton casual slim-fit shirts ! CIN 841326 SO return my order and re-fund my Manny. as product is very
Bogas. Cancel for this orders. Avastu Sv bakavas Che jeva shart photo ma che AA
AA srirt Ava Nathi shirt no color diffrent Che and shirt very long mane a shirt Nathi
Jota mate te shirt return karavana che

May 23, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
OnlinecluesTeam

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines