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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 85

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A
ap styles
from Delhi, Delhi
Mar 16, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
Website: onlineclue.com

I have order 3 pair of shirt on online clues .when i receive my order i get totally shock the pair of shirt i found they are of cheap quality and of different colour... it was totally disgusting so i think we have to complain it on consumer care agencies...
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    U
    Udhaya Bhaskar
    from Coimbatore, Tamil Nadu
    Mar 16, 2017
    Resolved
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    Address: Chennai, Tamil Nadu, 600040
    Website: Onlineclues.com

    I have ordered combo of 5 shirts and received the same. But the product delivered is not the same. The quality is like a cotton shirt and which is transparent and which is very worst. the shirts were dusty, not looking like new shirts and material is veey cheap. I am looking for an immediate refund kindly arrange for the same and please do the needful.
    May 6, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      D
      dhirendrabrr
      Mar 16, 2017
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      Address: 713324

      My name Dhirendra Kumar singh
      Item name-london looks branded5 printed cotten shirt
      Awb no[protected]
      My product is not match which add plese, revive refund money
      +1 photos
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        R
        Ravi Prakash Amlani
        from Kanpur, Uttar Pradesh
        Mar 16, 2017
        Resolved
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        Resolved

        Address: 271001
        Website: www.onlineclues.com

        Order Id --CIN848148
        Order date--10/3/2017
        Date of delivery--16/3/2017
        Product Name--Combo of 3 pure cotton shirt
        Unit cost--₹699+₹100 for shipping charges
        Total Amount ₹ 799
        Reason---product is totally different to website shown images, plz refund my money back and take your product back Thanks
        Regard
        Ravi Amlani { U.p. Gonda } Mob-[protected]
        +4 photos
        May 7, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        Verified Support
        Mar 29, 2017
        OnlineClues Customer Care's response
        Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
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          R
          Rakesh Patl.
          from Pune, Maharashtra
          Mar 16, 2017
          Resolved
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          Address: Thane, Maharashtra, 401501
          Website: onlineclues

          I ordered a London looks branded 5 printed cotton shirts
          This is product is not match for oder images so I am not satisfied I will return to the product. Product quality is OK but colors and printed totally different and most important this is product Not colors match not print match totally differenmy order shown your website i request you return and refund money to me.

          ordered a London looks branded 5 printed cotton shirts I odered was different and delivered w
          +1 photos
          Apr 30, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Mar 16, 2017
          Updated by Rakesh Patl.
          The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.
          Verified Support
          Mar 29, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            K
            KrantiRaj Bhingarde
            from Pune, Maharashtra
            Mar 16, 2017
            Resolved
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            Address: Ratnagiri, Maharashtra, 415605
            Website: www.onlineclues.com

            Dear sir
            I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
            My order islondon looks branded 5 printed cotton shirts (Set of 5)
            I have received it
            Address-audumbar society bendarkar ali chiplun 415605
            My order no. Is[protected]p0
            Contact no-[protected]
            [protected]@gmail.com

            Please return & reply this...
            Apr 30, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Mar 15, 2017
            Updated by KrantiRaj Bhingarde
            Name:- Kranti Nayan bhingarde
            Audumbar society bendarkar ali, Chiplun-415605
            City :- chiplun
            State:- maharashtra
            Zip:- 415605
            Through bluedart courier
            Tracking code:- [protected]
            SKU code:- LL 5S_Print
            Rs:- 1099
            Mob no:- [protected]

            Item name:- London looks Branded 5 Printed Cotton Shirts !

            Sir, I want to return that order because those shirts have weak quality and are different as compared to the shown on site .
            So please refund me .
            Mar 15, 2017
            Updated by KrantiRaj Bhingarde
            Please refund it
            Verified Support
            Mar 29, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team.
            Verified Support
            Mar 29, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              S
              Somnath hari
              from Ingraj Bazar, West Bengal
              Mar 16, 2017
              Resolved
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              Resolved

              Address: Paschim Medinipur, West Bengal, 721101

              Order no cin840492 products is very poor quality. no any correspondence return the product
              Item name is london looks 5 coloured cotton casual shirt sku code is ll 5shirt 5. delivered to= somnath bhattacharya, mirjabazar bakulkunja, paschim medinipur, state west bengal, zip no. 721101. mobile no [protected] please return my product and refund any way my money back.
              Apr 29, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Mar 16, 2017
              Updated by Somnath hari
              Order no CIN840492 products is very poor quality. No any correspondence return the product
              .
              Mar 16, 2017
              Updated by Somnath hari
              Please return my product and refund my money.
              Mar 16, 2017
              Updated by Somnath hari
              Please replease the new product and amount adjusted the new product purchase
              Verified Support
              Mar 29, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
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                B
                Bandana Uppal
                from Bengaluru, Karnataka
                Mar 16, 2017
                Resolved
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                Address: Sangrur, Punjab, 148001
                Website: www.onlineclues.com

                Greetings,

                With due veneration I want to state that I have ordered London Looks Women's 3 Slim-Fit Mid RIse Denim Jeans
                size: 30 from Onlineclues.com on 3 March 2017 with Cash On Delivery option.I have received the same product on 10.3.2017 and handed over the amount i.e 1200/- to the courier boy. After checking out the product I found the size not vary to me i.e I found that 32 size in this brand will be suitable for me. I tried to call customer care no. i.e. [protected]/39 multiple times but nobody is responding to the call. no one pick up the phone. I also send Query and E mail to the concerned website. But no response i got till date. Now I want to return the product bcz I found poor customer support services from the team of onlineclues.com. So u r requested to do the needful action to sent back the product and refund my money.
                I shall be very grateful to u for this.
                Regards,
                Bandana Uppal
                Distt. Sangrur, Punjab.
                May 4, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team.
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                  T
                  Tarak Hero 1234
                  from Kolkata, West Bengal
                  Mar 15, 2017
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                  Address: 700129
                  Website: online clues.com

                  As per your adv product s are totally different so refund my amount
                  +1 photos
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                    A
                    atiq mohd
                    from Akbarpur, Uttar Pradesh
                    Mar 15, 2017
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                    Address: 211016
                    Website: www.onlinecluse.com

                    Shirt is totally different in color, design and size from show the your site..
                    Please refund me
                    Order date..11/3/2017
                    Delivery date..15/3/2017
                    Order no.849724
                    Contact no.[protected]
                    +1 photos
                    Mar 15, 2017
                    Updated by atiq mohd
                    Wrong product delivered me..plzzz refund me
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                      P
                      Prasan Patel
                      from Ahmedabad, Gujarat
                      Mar 15, 2017
                      Resolved
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                      Resolved

                      Address: 396521
                      Website: onnine clues

                      Name :prasannakumar bhupendrabhai patel
                      At/post:majigam kalanagar
                      Ta/chikhli dist: navsari
                      City :- navsari
                      State:- gujrat
                      Pin:396521
                      Through bluedart courier
                      Tracking code:[protected]
                      Sku code:- ll 5 shirts
                      Mob no:-[protected]

                      Item name:- london looks branded 5 printed cotton shirts!

                      Sir, i want to return that order because those shirts have weak quality and are different as compared to the shown on site.
                      So please refund me
                      +2 photos
                      Apr 30, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 29, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        P
                        Puneeth05
                        from Bengaluru, Karnataka
                        Mar 15, 2017
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125005
                        Website: Onlineclues.com

                        This is with regard to purchase of product : london looks men's 5 cotton casual slim-fit solid shirts.
                        Sku code: ll 5shirt 10

                        I am not happy with the colours provided. The advertisement showed all dark colour shirts, where as i was given all very light colour shirts.
                        I tried calling to customer care number, but every time i would get the response as the number is busy and the call would get disconnected.
                        I emailed regarding this on 3rd feb 2017. But since then there were only return emails saying, we will get back to you and then there was no response from online clues. I asked for exchange of goods, as it was advertised, but now i feel it is not good doing any business with online clues. I would appreciate if you could refund me the amount. Any other details required please let me know
                        Apr 30, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                        Thanks & Regards
                        Onlineclues Team
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                          S
                          shrikant sanjay thakar
                          from Pune, Maharashtra
                          Mar 15, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411016
                          Website: www.onlineCluse

                          I had ordered branded blend of 5 cotton shirts againts order no.PGNC.[protected]
                          My products are not matching which was shown in add. I got faulty product. Please take return it and give refund money to me.
                          Shrikant sanjay thakar
                          Mob- [protected]
                          addres.-dharamnagar janwadi shomeshwer mandir shejari pune - 16
                          Pin-411016.
                          +5 photos
                          Apr 30, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Mar 15, 2017
                          Updated by shrikant sanjay thakar
                          The product is totally different and bad quality pleasevtake retun and give refund money to me..

                          Verified Support
                          Mar 29, 2017
                          OnlineClues Customer Care's response
                          Dear Sir,
                          This product is not related to us Please check the company name on the courier packet.
                          Onlineclues Team
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                            F
                            Fahad Kazi
                            from Mumbai, Maharashtra
                            Mar 15, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400010
                            Website: [email protected]

                            This is very poor and bad quality product.
                            It is totally different from the one shown quality n designs are not worth.
                            Very low class service & consumer court shud have a look over dis company bcoz it's doing fraud with people.
                            So plz lodge dis complaint asap
                            Hoping for a positive response!!!
                            Item Name:- London looks branded 5 printed cotton shirts
                            Size: - M
                            Price:- 1099/-
                            Order Date:- 11/3/17
                            Delivery Date:- 14/3/17
                            May 2, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 29, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              C
                              chetanharsora
                              from Surat, Gujarat
                              Mar 15, 2017
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat, 382350

                              Rahak suraksha

                              Www.onlineclues.com complaint – about return and refund of the product
                              May 10, 2016

                              My name: chetan chandrakant harsora
                              My city: ahmedabad
                              My complaint against: www.onlineclues.com
                              Complaint category: london looks branded 5 printed cotton shirt
                              Claim amount (Approx.): 1099
                              My complaint description:
                              I am chetan harsora. I have ordered a "combo of 5 pure printed shirts" on 11th march april, 2017 amounting ₹999 from www.onlineclues.com. My registered mail id is [protected]@yahoo.in i have received a product on 14 march 2017 the shirts are not as the described in website. Very cheap quality material and not looks like original linen.in short, 100% fake description. Moreover, there is stated in website that 30 days "easy" return policy but in reality, they are not picking up the call and didn't answer my complaint mail since last 8 days. I am trying the customer phone no. Everyday, but all the time it is showing busy and call is cut automatically.
                              Please take some action against this website. I have wasted my so much time and still it is going on in complaining and trying the call at this website
                              May 7, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                S
                                Suresh S V . Syrus
                                from Coimbatore, Tamil Nadu
                                Mar 14, 2017
                                Resolved
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                                Resolved

                                Address: 636810
                                Website: Facebook

                                I have ordered london looks 5 polo t shirts. I ordered color was different and delivered color is different. Textiles materials one t shirts and then another t shirts one by one variation. Have product is very poor. I am also ordered some cotton shirts. So i will not satisfied that ordered. So i cancelled another order. Ordered no. Cin833252, cin 830232.
                                Apr 30, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Mar 14, 2017
                                Updated by Suresh S V . Syrus
                                Sir I had ordered Cotton shirts.order no.CIN833252, CIN830232. So cancelled my order.because already ordered polo t Shirts.I will ordered one color but you are sending another color .so color differently variations and quality is very poor.
                                Verified Support
                                Mar 29, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                Thanks & Regards,
                                Onlineclues Team
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                                  Sanjay Singh Rajpoot
                                  from Baddi, Himachal Pradesh
                                  Mar 14, 2017
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                                  Address: Solan, Himachal Pradesh, 173204
                                  Website: Online Clues.com

                                  Jo colour order kiya tha wo nahi hai so mujhe ye product wapis karna hai because ye colour already mere pas hai
                                  +1 photos
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                                    kanman
                                    from Chennai, Tamil Nadu
                                    Mar 14, 2017
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                                    Address: Chennai, Tamil Nadu, 600122
                                    Website: OnlineClies

                                    [protected]
                                    Cash on delivery
                                    +2 photos
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                                      A
                                      Amir Shikalgar
                                      from Deulgaon Raja, Maharashtra
                                      Mar 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Sangli, Maharashtra, 416304
                                      Website: www.onlineclues.com

                                      Just received product. I'm not interested to wear these product items as colors too worst and also size is less. Order no cib121691 i want to return my order items. Please give my money. Ill handover your products. Actual colors not shown in order timeand size of product is less. Customer number not responding. Sometimes engage. Sometimes not receiving /lifting calls ([protected]/[protected]). Even not responding to my mail ([protected]@. Gmail.com). They mentioned hassle free returns.
                                      +1 photos
                                      May 3, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Mar 14, 2017
                                      Updated by Amir Shikalgar
                                      Just received product. I'm not interested to wear these product items as colors too worst and size is short
                                      Verified Support
                                      Mar 29, 2017
                                      OnlineClues Customer Care's response
                                      Dear Sir,
                                      This product is not related to us Please check the company name on the courier packet.
                                      Onlineclues Team
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                                        A
                                        ansaris shahid
                                        from Nagpur, Maharashtra
                                        Mar 14, 2017
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                                        Address: Nashik, Maharashtra, 423203
                                        Website: [email protected]

                                        Colore nhi pasand hai kapda bhi nhi pasand hai braymaherbani apna saman vapas le jaiye
                                        +1 photos
                                        Order no: CIN846494
                                        Order date:8 march 2017
                                        Order received date:13 march 2017
                                        The product which I received(London look combo 5 shirts) is different in design from the designs which I ordered.so i need to return and replace the product.I also have attached the image of shirt designs which I need as a replacement.
                                        Thanks.

                                        No choice color - Comment #2679662 - Image #0
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