| Address: Ahmedabad, Gujarat, 382350 |
Rahak suraksha
Www.onlineclues.com complaint – about return and refund of the product
May 10, 2016
My name: chetan chandrakant harsora
My city: ahmedabad
My complaint against: www.onlineclues.com
Complaint category: london looks branded 5 printed cotton shirt
Claim amount (Approx.): 1099
My complaint description:
I am chetan harsora. I have ordered a "combo of 5 pure printed shirts" on 11th march april, 2017 amounting ₹999 from www.onlineclues.com. My registered mail id is [protected]@yahoo.in i have received a product on 14 march 2017 the shirts are not as the described in website. Very cheap quality material and not looks like original linen.in short, 100% fake description. Moreover, there is stated in website that 30 days "easy" return policy but in reality, they are not picking up the call and didn't answer my complaint mail since last 8 days. I am trying the customer phone no. Everyday, but all the time it is showing busy and call is cut automatically.
Please take some action against this website. I have wasted my so much time and still it is going on in complaining and trying the call at this website
May 7, 2017
Complaint marked as Resolved
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
Regards,
Onlineclues Team
Order date:8 march 2017
Order received date:13 march 2017
The product which I received(London look combo 5 shirts) is different in design from the designs which I ordered.so i need to return and replace the product.I also have attached the image of shirt designs which I need as a replacement.
Thanks.