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PACL India Complaints & Reviews

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Updated: May 31, 2026
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PACL India reviews & complaints page 46

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M
M Shilpa
from Kunnamangalam, Kerala
Mar 23, 2019
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Address: MANIKKOTH, KARAYAD, 673524

I made registration for a pacl account, but i cant login to it. It is showing that the password is incorrect. So i clicked to the option of 'forgotten password
'. But even after given the registered mobile number, it is showing that it is invalid. But i am sure about the number given while registration. So requesting you to recommend a best option to be followed in next step. Tell me the option for either re registration or the step to follow if both password and mobile is forgotten. Looking forward for your reply.
Thanking you.
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    K
    kavy4le
    from Bengaluru, Karnataka
    Mar 23, 2019
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    Hi sir,

    I have been uploading the required documents for refund process. The pacl refund site is not working as expected. We are not able to view the uploaded documents and unable to upload receipts in last section. We could upload only certificate. Please guide though this. Also please confirm is it ok if we upload only certificate in portal???

    Please reply to ppl queries as the issue is being faced over national level.
    PACL India customer support has been notified about the posted complaint.
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      W
      WajithMohamed
      from Chennai, Tamil Nadu
      Mar 23, 2019
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      Address: 1/297 pallivasal north street, 623608

      When i am trying to login in my account a message shows "please register the pacl number" but i already have a account.
      Then i try to register the pacl number despite i already have an account another message shows "this pacl number does not exist as per our records"
      This is for my mother"s refund.

      Please give me solution as soon as possible

      Here i also included document for your reference
      My email id is vaj. [protected]@gmail.com
      PACL India customer support has been notified about the posted complaint.
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        S
        susanasweet
        from Chennai, Tamil Nadu
        Mar 23, 2019
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        Address: 628105

        Dear sir,

        Am in the process of claiming the refund from pacl india limited company.
        For that i need to do registration with my pacl number. After i give my information it said that my pacl registeration number doesn't exists.

        Website address

        https://www.sebipaclrefund.co.in/account/register

        When i am trying to apply pacl refund application through this website, it gives a message

        "this registration number does not exist in our records."

        Reg no: u[protected]
        My email id: [protected]@gmail.com.
        Mobile: [protected]

        I have attached the screen shot of the error which i got for your reference. Please have look on to this and i would request you to kindly provide me a solution for this issue.

        Thanks in advance.

        Sasikala
        PACL India customer support has been notified about the posted complaint.
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          J
          Josemonjose
          from Punalur, Kerala
          Mar 23, 2019
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          Am a pacl customer, i do not get successfully message in our mobile, and another members. What is reason? Another complaints, i am registered in pacl websitec, ste by step is ok and final submt ok, i did not get successfully message. And i cannot entered in website, user name and password is correct. If i get forgotten password but did not available otp number. Please advise what i can do?
          PACL India customer support has been notified about the posted complaint.
          Mar 24, 2019
          Updated by Josemonjose
          In the process of claiming the refund from pacl india limited company. For this they are asking me to register my share details in the website address

          When i am trying to apply pacl refund application through this website
          But it gives a message

          "this registration number does not exist in our records."

          What is this message. So I cannot to registration.
          Another Complaint : Forgotten Password enter I cannot UPGRADE - What is this. Please sir, Agove complaints to solve the
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            P
            Prakash Bk
            Mar 22, 2019
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            Address: Srinagar, 560050

            Sir,

            I can't receive otp for my mobile no i waited 1 day after next if i go to enter pacl certificate registration number it was showing "pacl certificate registration number mismatch" how to solve this. I hope you will do the needful and oblige and please help me in this regard.

            My pacl certificate registration number is u[protected] name prakash bk

            Thanks.
            PACL India customer support has been notified about the posted complaint.
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              C
              cR dInEsH nS
              from Thanjavur, Tamil Nadu
              Mar 22, 2019
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              Address: 606202

              Sir
              during day time and night time PACL refund site is not working properly i dont know what is the reason can you resolve it quickly just tell me what is the reason for this condition is there any ony other website available for refund processing site which browser is best for PACL refund site I need brief explanation about this problem this is the third time i am experiencing the same problem but this timee its worse than the other two times i need quick responses. thank you
              PACL India customer support has been notified about the posted complaint.
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                S
                Shyam Thakkar
                from Ahmedabad, Gujarat
                Mar 21, 2019
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                1. At the step of registration the registration number is continuously getting failed although my registration number is completely correct.
                2. Sometimes a server of website is completely low due to this costumer is not allowed for any activity and sometimes when server is good or luckily website opens then the speed is very poor in this particular website. I had faced this problem very often times.
                Please solve on of this major problems as soon as possiblem
                Thank you.
                PACL India customer support has been notified about the posted complaint.
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                  S
                  SarojIn
                  Mar 21, 2019
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                  Address: BADAGA YEDAPADAV MIJAR, Dakshina Kannada, Karnataka

                  With regard, to the above my mother sarojini has surrendered policy documents on 31.10.2014 to the pacl office mangalore and got buy back acknowledgement number cz[protected]. Last week we came know about online submission of application for refund money and my mom told she has already surrendered policy documents in 2014 itsef. Hence i request you to please guide us on getting money back to her.
                  With regards,
                  Savitha (D/o of sarojini)
                  PACL India customer support has been notified about the posted complaint.
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                    H
                    Harshavardhan.k
                    Mar 21, 2019
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                    Address: 3rd floor, vaishali building, community centre, paschim cigar, new delhi-110063, 110063

                    I am harshavardhan k, S/o K Guruva reddy, I have purchased 4 units of face value 20 thousand each, unit registration number is: U[protected] dated 31.03.1997 with mode of payment deferred and monthly instalment mode, I have hereby uploaded the copy of registration letter of PACL AT the time of inception, kindly look into the matter and arrange of refund of total premium paid tO PACL and do the needful, also I have uploaded my cancel cheque copy and pan card
                    Thanking you,
                    Harshavardhan k
                    [protected]
                    [protected]
                    email id: [protected]@gmail.com
                    PACL India customer support has been notified about the posted complaint.
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                      J
                      jaisonjose111
                      from Mumbai, Maharashtra
                      Mar 21, 2019
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                      Address: Kambalakallu P.O, Malappuram, Kerala, 679331

                      Hi,

                      I have submitted my refund application on last month but i have not attached the full amount receipts at the time of refund registration because i don't know need to submit the full receipts. I enquire with others they all are told only attach the certificate and last paid receipt. So what can i do next?

                      Ref no: 9zv6lg2xqc
                      Name: mrs annamma mathew
                      Certificate no: u[protected]
                      Total claim amount: 15800
                      PACL India customer support has been notified about the posted complaint.
                      I've lost my bag which contains the pacl registeration certificate, and all the receipts within it. I have no idea about what should I do ..please provide me with the details for one who have the same problem which I've given above ...please reply as soon as possible . Please I'm waiting for your response...!
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                        R
                        rohit_bansal1
                        Mar 21, 2019
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                        Address: 7th floor, Gopaldas Bhawan, 28, Barakhamba Road, New Delhi, New Delhi, Delhi, 110001

                        I want to know about my pacl policy receipt number and date for taking refund of my money paid. Please provide it asap.
                        Name - shubham bansal
                        Registration no.- u[protected]
                        Date of commencement - 22/06/2010
                        Total consideration - rs 62500
                        Installment amount - rs 5750
                        Date of installment - 22nd dec/june every month
                        Contact number - [protected]
                        Email - [protected]@gmail.com
                        PACL India customer support has been notified about the posted complaint.
                        PACL Pond detail is not showing in PACL website and Amount also not refund. 8 month I am pay amount around 5000
                        Dear sir,
                        My certificate is already submitted to PACL for maturity amount. I have only receipt from pacl for the same.
                        maturity amt not yet recd. I trying application for refund but they want certificate copy for the same my policy no U[protected]
                        Please forward me certificate on my email Id. [protected]@macleodspharma.com
                        If possible
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                          B
                          bvsubbamma
                          Mar 21, 2019
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                          Address: New Delhi, YSR, Andhra Pradesh, 516227
                          Website: [email protected]

                          My self bysani venkatasubbamma. I am not getting my bond. But i recieved reciepts. I was continuously paying the amount of rs. 2500 to the nellore branch. I am continuously in calling to pacl customer care, but no picking up the phone busy busy, i have also enclosed the details as well the reciepts
                          Please mail me on ramanareddy. [protected]@gmail.com

                          Thanks and regards
                          Bysani venkatasubbamma
                          PACL India customer support has been notified about the posted complaint.
                          Dear sir,
                          My certificate is already submitted to PACL for maturity amount. I have only receipt from pacl for the same.
                          maturity amt not yet recd. I trying application for refund but they want certificate copy for the same my policy no U[protected]
                          Please forward me certificate on my email Id. [protected]@macleodspharma.com
                          If possible
                          Sir,
                          Bond missing
                          Bond srl.no 0709260
                          Plzz sir duplicat bond
                          Plzz sir sent my email id
                          [protected]@gmail.com
                          Holder name teeja devi w/o ramu ram
                          Sir I have lost my bond please send me duplicate copy policy holder name Prahlad Kumhar s/RAM NARAYAN KUMHAR dob 11 July 1981email [protected]@gmail.com
                          sir I have lost my bond please send me duplicate copy of the bond name of policy holder Prahlad Kumhar s/o Ram Narayan Kumhar Dob 11 July 1981 email address [protected]@gmail.com
                          Hello sir/ mam
                          I lost my PACL bond certificate and certificate no. Is U[protected] HOLDER name Chandra kala w/o Raj pal singh DOB 08/10/1965.
                          Plz sir provide me duplicate bond certificate if possible. Mail ID is [protected]@gmail.com
                          Thanks you
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                            T
                            TIWARI NITIN
                            from Lucknow, Uttar Pradesh
                            Mar 18, 2019
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                            Address: Vill Nirmalpur Post Gausganj Hardoi, Hardoi, Uttar Pradesh, 241305

                            सर मै शमशुद्दीन पुत्र श्री रसूल बक्स निवासी ग्राम निर्मलपुर पोस्ट गौसगंज डिस्ट्रिक्ट हरदोई उत्तर प्रदेश ने pacl में 03/07/2010 को अपना खाता खुलवाया था और जिसमे एक बार 03/07/2010 को 10000 रू और 31/01//2013 को 10000 रू जमा किये| किन्तु मेरा रिफन्ड अभी तक नहीं मिला है अतः आपसे विनम्र निवेदन है कि मेरी धनराशि मेरे बैंक खाते में वापस करने की कृपा करें
                            आपकी महान दया होगी
                            बैंक विवरण
                            खता सं-[protected]
                            ब्रांच - gausganj
                            Ifsc code-bkid0007431
                            Pan no-lhgps9178h
                            Aadhar no[protected]
                            PACL India customer support has been notified about the posted complaint.
                            Mar 18, 2019
                            Updated by TIWARI NITIN
                            InsurancePACL India about to refund
                            Pacl India — about to refund

                            1 Review
                            Vill Nirmalpur Post Gausganj Hardoi, Hardoi, Hardoi District, Uttar Pradesh, India
                            TIWARI NITIN on Mar 18, 2019
                            Mark as Resolved


                            सर मै शमशुद्दीन पुत्र श्री रसूल बक्स निवासी ग्राम निर्मलपुर पोस्ट गौसगंज डिस्ट्रिक्ट हरदोई उत्तर प्रदेश ने PACL में 03/07/2010 को अपना खाता खुलवाया था मेरा रजिस्ट्रेशन न -U[protected] हैऔर जिसमे एक बार 03/07/2010 को 10000 रू और 31/01//2013 को 10000 रू जमा किये| किन्तु मेरा रिफन्ड अभी तक नहीं मिला है अतः आपसे विनम्र निवेदन है कि मेरी धनराशि मेरे बैंक खाते में वापस करने की कृपा करें
                            आपकी महान दया होगी
                            बैंक विवरण
                            खता सं-[protected]
                            ब्रांच - gausganj
                            IFSC CODE-BKID0007431
                            Pan No-LHGPS9178H
                            Aadhar No[protected]
                            मो नO-[protected]

                            My complaint status is ID: 2254147 but no respone from the company my mail id is [protected]@gmail.com plz send my document as possible for apply
                            As I was trying to upload pacl documents in sebi site it is showing error and not allowed to upload documents. Kindly help me
                            As I was trying to upload pacl documents in sebi site it is showing error and not allowed to upload documents. Kindly help me
                            I am Mudusu Venkataiah and my Plot Regn No:U[protected], in PACL INDIA Ltd.
                            please very my first instalment receipt number is 0798905 and its date is 11/11/2009 ?
                            please provide me receipt number and its date properly.
                            I am maga ram village rathora post ramdevra tehsil pokaran dist. jaiselmer (RAJ) 345023
                            2007 in i do fd (10000) of 10 year
                            Sir, i have uploaded a wrong certificate in online pacl refund form . I havd submitted my form now i am unable to make any changes. Please guide me as soon as possible . Last date of pacl online refund form is 1 april . Please reply me on my gmail naincy.[protected]@gmail.com.
                            I have deposited my money till the year which was on the agreement...now as I am applying for refund ...they are asking me the details of receipt...but unfortunately I have lost my all the receipt...can you please help me with this, so that I can get my money back
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                              D
                              Devagi ananthan
                              from Madurantakam, Tamil Nadu
                              Mar 18, 2019
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                              Sebi notice that we will refund only the receipts having at hand... How it is possible keeping all paid receipts.
                              I have last due paid receipt. Please consider no of dues by submitting bond and last due receipt.
                              Nearly i have paid for 50 months but correct i m having only 40 receipts in hand. So try to claim my total amount as per my last receipt..
                              Thank you,
                              Kindly do the needful
                              PACL India customer support has been notified about the posted complaint.
                              While am trying to register it showing me this policy no does not exist as per our record why this ??

                              Please help on your helpline number is not contactable.
                              Dear sir/madam
                              I have policy bond but don't know how many premium of my policy paid.would u plz tell me the procedure to know total amount of premium paid of my policy.policy no is u[protected]
                              [protected]
                              Sir/mem
                              i have submit my first document as per as that pacl certificate but i have does not submited my pacl receipt in that time.so i can upload recript.
                              please tell me how submit the document uploads.
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                                Z
                                Zuje M
                                Mar 17, 2019
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                                Dear sir,

                                I am jose mascarenhas from benaulim
                                Goa india holding pacl policy
                                U[protected]. (Certificate no) amount rs 50000
                                Date of investment 17/12/12
                                Due date 17/12/19.
                                I lost my original certificate. However i have attached land allotment paper for reference
                                Please do the needful and send me duplicate certificate
                                Thank you
                                Jose
                                [protected]@gmail.com
                                PACL India customer support has been notified about the posted complaint.
                                Plot Regn. No. U[protected]
                                Payment Plan No. & Term : 028/5 Y6 M
                                Periodicity of Instalment : Half year
                                Agency code : [protected]
                                Amount Received : Rs. 1387.10
                                Other Received : Rs. 7.10
                                Date of COmmencemt : 31/12/2009
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                                  Riya adgiri
                                  Mar 16, 2019
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                                  Address: Barakhamba road, New Delhi - 110001, New Delhi, Delhi

                                  I beg to state that i riya adgiri, had done 2 policies on dated[protected] & another policy is on[protected] of amount rs.20000 & rs.10000. My pacl registration no. Are u[protected] and u[protected]. The maturity date is over on[protected] &[protected]. Till then no payments have been obtained yet. I have the photocopies of the agreement.
                                  So, i request you to please resolve my problem as soon as possible and credit the maturity money to my bank account & please let me know when i will get the money. My contact no is [protected].
                                  PACL India customer support has been notified about the posted complaint.
                                  My pacl no.u[protected].i am agent my code no.[protected].already submit my original bond, no acknowledge mentioned.i don't no registration number, how to register, starting pacl amount 16/08/2008.what I do, how to refund my money.please tell.how to check my bond.
                                  My Policy Ragistration No is : U[protected]
                                  Please Change the Policy Name as
                                  RIDDHI. DEEPAK. LODAI
                                  LOKAPUR - 587122
                                  STATE : Karnataka

                                  Nomini Name - Deepak Lodai

                                  Cell No : [protected]
                                  Fghdfgdfg
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                                    vennila83
                                    from Pune, Maharashtra
                                    Mar 16, 2019
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                                    I have made payment of 57200 rs but the receipts have been misplaced by the agent and currently i have only the original bond and 1st receipts.
                                    Kindly let me know how can i cliam the amount. How can upload the documents as the claim amount is rs 57500 which i have paid but i have only one receipt in hand.
                                    Alternatively is there any way i can get a duplicate copy of the receipts.
                                    Kindly let me know what can be done.
                                    PACL India customer support has been notified about the posted complaint.
                                    Rs 10000 to be refunded by the PACL India Limited to me
                                    Ram Kishore Dwivedi
                                    [protected]
                                    I took a policy in Pacl on 18/8/2009 by which I had to Rs50000 in installments & was to get Rs82600 on maturity 18/8/2016. I paid 21 installments of Rs 1835/- out of 28 till 18/8/2014 but didn't pay 7 installments due to the lockout at the pacl offices. Sebi is going pay only amt paid. I should get maturity amt deducting 7 installments.
                                    My complaint status is ID: 2254147 but no respone from the company my mail id is [protected]@gmail.com plz send my document as possible for apply
                                    Pacl registration no -U[protected]
                                    plzz solve my problam
                                    Hello sir, Madam my name is parul before some years i was deposit money to pacl company my Reg No. U[protected] Please check my Status
                                    Dear Team,

                                    I am unable to view my pacl registration number - U[protected], while doing the registration for pacl refund process as direct by SEBI guidelines. Getting the error of 'registration number not available in our system'.

                                    kindly look into the issue and do the needful.
                                    sir I have lost my last payment submission receipt. how can I submitte my online form on SEBI site.
                                    sir I had already submitted my document in PACL office by manual process. but refund not found yet. can I resubmitted by online process. but I have no original certificate and no all receipt of installment but I had payed all installment. please give me your guideline. I am waiting your answer.
                                    Please burn this SEBI/PACL help desk Number- [protected]. all time busy whenever ring gone no one pickup the phone.
                                    My Subscribe No. U[protected] & U[protected], I have made payment of Rs. 70, 400/- but the receipts have been misplaced by the agent and currently I have only the original bond and 21 receipts & Total amount Rs. 23100/- .
                                    Kindly let me know how can I cliam the amount. How can upload the documents as the claim amount is rs 70400/- which I have paid .
                                    Alternatively is there any way I can get a duplicate copy of the receipts.
                                    Kindly let me know what can be done.
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                                      uma007
                                      from Lucknow, Uttar Pradesh
                                      Mar 16, 2019
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                                      Address: PURE BHUPAL SINGH POST DEEN SHAH GAURA RAEBARELI, Raebareli, Uttar Pradesh, 229204

                                      Policy no. U[protected] issued to y son arvind kumar dixt s/o yogesh chandra dixit on 27/07/2010. After his demise (Death) policy was continued in my name (Uma devi) and all installment being paid till jan 2014. While registration policy details not found error coming. Please look into matter. I am attaching policy documents and 2 & last paid reciept
                                      PACL India customer support has been notified about the posted complaint.
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                                        Sadhnapandey02
                                        Mar 15, 2019
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                                        Address: Village-Dhudhri post-khairuddinpur district-azamgarh, Allahabad, Uttar Pradesh, 276135

                                        When I am trying to submit my PACL pearls policy account number but it's showing no record exist please help me out I have total four policy on name of me and my husband kindly help on this my email id is [protected]@gmail.com trying to call on customer care number aswell of PACL but it's not working telling it's wrong number kindly do the needfull

                                        Thanks
                                        PACL India customer support has been notified about the posted complaint.
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