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[Resolved]  Payme India — loan repayment issue

I took a loan from payme india application my due date is 11 oct 2019 for repayment and debit successfully through auto debit facility but application still showing due amount as it is and also put penalty when i try to contact there is no way costumer care no not contactable also getting no reply of my mails what should i do now it hampers work because mentally disturbance..
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Oct 12, 2019
Complaint marked as Resolved 
Still not getting any update i am waiting for you response nobody call me or no one revert on my mails
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As of now i was taken loan from PAYME as on due date payment was debited but not reflected in their app. Now they are charging over interest.
please do needful asap
This happened with me also. They have swiched off their phones and are not responding to my emails too. They charged me 650rs penalty for non repayment when they themselves said it would get debited from my account on the 11th march 2020. yesterday they did't deduct and today they showed penalty charges in app along with their account details. If they wanted me to pay myself then they could have given their bank account details since the start or at least yesterday. i wanted to upload proof of my payment i just cannot. I have paid the penalty also but nothing happens. Please file your complaints at pgportal.gov.in it's really helpful. I have also lodged a complaint with them. everybody else too must.
I am taken 5000rs loan.my due date was 2/05/22 but I paid the full amount with penalty change.then due was 0 .but next day onwards 1 rs increasing due amount.today it is showing-37 rs.i mailed to company .They are not responding.. please do something and fix the issue .
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    5th Floor, A- 42/5, Devasthali Corporate Tower, Vishwakarma Rd, Block A, Noida, Noida
    Uttar Pradesh
    India
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