Paynimo / Techprocess Payment Services — electricity bill payment not complete

Feb 19, 2018

Updated by baibhav goyal Dear sir,
I have requested you to i have pay a electricity bill online with net banking through pnb bank, the account id is - [protected] in the name of surendra kumar kaushik, rs. -213 /- only on date 16 feb 2018 time 9:05 am. But the payment time sysyem eror showing and money deduct my account, then i call 1912 and receive a mail id [protected]@uppclonline.com, and i send a payment detail this mail id. And receive a rply mail my transaction is aborted but my money not refund.

I have again pay my electricity bill online mode with pnb net banking again system eror and my money again deduct in my account rs. 213/- date 19 feb 2018 time -9:30,
Total deduct amount value in my account rs. 426/- only and i want to refund my total deduct amount. Sir pls you have cancel my 1st transaction 16 feb & 2nd transaction 19 feb.

I have attach all details in this mail pls sir give me suggestion and refund my total deduct amount and in future i have not use yout online bill payment option is very bad condition. Because customer want satisfaction but you have not satisfied my best.

Thanks sir

Baibhav goyal
Aadhya computer