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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 51

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S
Ss.3500
from Radaur, Haryana
Jul 28, 2018
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Address: Ambala, Haryana, 134003

Sir,
I have made transaction for registration in punjabi university two times in 2 days one by netbanking one by debit card both of the times money is debited but didn reach punjabi university... Kindly refund the money as soon as possible
Total money is[protected]/transaction)

Ref no for
Netbanking transaction ref no[protected]
Date - 27/7/2018
Time - 4:28 pm

Debit card ref no[protected]
Date - 28/7/2018
Time - 3:47 pm

Plz refund it as soon as possible
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
I made payment by netbanking of rs 1034.5 on 25 july 2018, 12.45pm.To maharashra online against my application no.-[protected]ebd3a9,
but payment not done, error massage shown, but amount deducted from my bank ...
I have to make payment again ...I made it by card payment successfully today-.26/7/18
i want you to refund my amount of rs.1034.5/-
Transferred to Margadarsi Chit Fund Rs. 10000/- but not credited to Merchants account but deducted from my savings account
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    S
    Salasar techno engineering ltd
    from Noida, Uttar Pradesh
    Jul 28, 2018
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201002

    Please provide the details of rs 588663.00 made on 20.7.2018 from punjab national bank kavi nagar branch ghaziabd u. P in account of salasar techno engineering ltd vide a/c no [protected]. It is necessary for us, because
    Payment details of rs 588663.00 has been misplaced. As per our company rules before post the payment in books, this should be certified by authorised signatory.

    Thanks
    Pawan kumar goyal
    Manager accounts
    [protected]
    Sep 2, 2018
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2018
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

    Bank Reference ID:
    Merchant transaction ID:
    Transaction Amount:
    Transaction Date:

    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

    Regards,
    Customer Service
    Techprocess Payment Services Pvt Ltd
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      B
      balaji jeganathan
      from Chennai, Tamil Nadu
      Jul 27, 2018
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600005

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      Broadbandbharat sanchar nigam [bsnl] amount got debited but payment failed
      Bharat sanchar nigam [bsnl] — amount got debited but payment failed

      1 review
      Balaji jeganathan on jul 27, 2018
      Mark as resolved

      Portal : portal. Bsnl.in
      Payment gateway : techprocess payment services
      Transaction amount : 825
      Transaction id :[protected]
      Date :21/07/2018
      Time : 07:33

      Dear sir
      I am complaining you about the issue twice within a week. I again tried to pay my bsnl bill of amount - 825 and same thing happens the amount got deducted but bill status is still pending.

      I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As i hope i don't need or want to stop using your services in future.
      Aug 31, 2018
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Jul 27, 2018
      Updated by balaji jeganathan
      Portal : portal. Bsnl.in
      Payment gateway : techprocess payment services
      Transaction amount : 825
      Transaction id :[protected]
      Date :21/07/2018
      Time : 07:33

      Dear sir
      I am complaining you about the issue twice within a week. I again tried to pay my bsnl bill of amount - 825 and same thing happens the amount got deducted but bill status is still pending.

      I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As i hope i don't need or want to stop using your services in future.

      Jul 27, 2018
      Updated by balaji jeganathan
      As mentioned above I made a transaction on BSNL payment portal to pay my landline bill through your gateway on 21st July at 7: 36 pm of 825 rupees through my RuPay debit card, but the transaction failed due to some technical glitch and an error page appeared with this message -

      "Please check and verify if the amount has been debited by your bank.If the debit has happened the actual final status of your transaction will be confirmed back to your merchant on the next working day.You can check with the merchant on the same after that period."

      It has been six days now and no refund has been done by any source. I'm looking forward to get my complaint resolved and getting refund from the responsible source.
      For future reference, contact my email address- [protected]@gmail.com
      @Paynimo The card number is 608023XX XXXX8477. Please resolve this issue as soon as possible or else then our landline number will get disconnected due to non-payment.
      Verified Support
      Jul 30, 2018
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

      Bank Reference ID:
      Merchant transaction ID:
      Transaction Amount:
      Transaction Date:

      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

      Regards,
      Customer Service
      Techprocess Payment Services Ltd
      I have transferred an amt in Chola Gaadibazar app. amt is debited from my bank but its not reflecting in Gaadibazar app
      Cholamandalam Gaadibazar app
      I have transferred the amt 140000 from my A/c related to auction win vehicle through techprocess payment the amt is debited form my A/c but its showing failure in app
      Sir,
      As mentioned above I made a transaction on UPPCL payment portal to pay my New Electricity Privete Tube Well Connection Estimet Amount through your gateway on (Date[protected] of (64102 rupees) through my HDFC Net Banking, but amount deducted my account the transaction not success due to some technical glitch and an error page appeared with this message -

      Portal : UPPCL
      Payment gateway : techprocess payment services
      Bank Reference ID:[protected]
      Merchant transaction ID: [protected]-TechUPStateelectrici
      Transaction Amount: 64102
      Transaction Date:[protected]

      I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible.
      Hi Team,

      I have made a payment to KDMC for Property tax for Property no- I[protected] of Amount - 9817/- on 31st Dec . Payment has been debited from my account but it is still showing pending on online portal.
      Payment reference number is[protected]. Please check and confirm.
      I have transferred the amt 24414.50 on 5 june 2021 from my Yes Bank A/c related to Payment to Muthoot Finance through techprocess payment the amt is debited form my A/c but its showing failure in app.And the Muthoot Finance comapny has not received it yet.Please Confirm and resolve it on priority.
      I have transferred the amt 800.00Rs on 18 December 2022 04:21 pm debit from my State Bank of India A/c related to Payment to Cibil App 6 month subscription Releated through techprocess payment the amt is debited form my State Bank of india A/c but its showing failure in cibil app. And the cibil app has not received it yet.Please Confirm and resolve it on priority.
      Your shopping mall payment to TECHPROCESS SOLUTIONS LIMITED with reference no.46090953 for Rs.42529.70 done successfully at Apr 19 2023 9:03AM - TMB
      This payment was not sucessful but amount debit in my account. this amount for school fees so very urgent please return immediatly
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        Neharika Chauhan
        from Bithur, Uttar Pradesh
        Jul 24, 2018
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        Address: Lucknow, Uttar Pradesh, 226031

        @techprocess The issue in reference to my previous complaint has arised again yesterday when I tried to pay the bill amount with same card details as given before and the transaction failed with the same error message and the amount got debited from my bank account. I have attached the screenshot along. The transaction was made at 19:08 pm yesterday i.e. 23 july. The card number is 6070 93XX XXXX 8971
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Jul 29, 2018
        Updated by Neharika Chauhan
        @techprocess I'm awaiting a response. It has been 5 days now since I lodged my complain.
        Aug 12, 2018
        Updated by Neharika Chauhan
        Please refund my money if has been 20 + days now since I lodged my complain and you people haven't even responded to me yet, this is seriously irresponsible of you.
        Aug 12, 2018
        Updated by Neharika Chauhan
        it*
        Dear sir,
        Please refund my money Rupees 425.08 in my bank account .
        Marchant name-TECHPROCESS
        TRANSATION ID[protected]
        BANK-INDUSIND BANK
        TRANSATION DATE &TIME-05NOV2020 TIME-11:21:26

        Rgds
        Jaiveer singh
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          A
          Arulanandam203
          from Chennai, Tamil Nadu
          Jul 24, 2018
          Resolved
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          I ordered books via paynimo online money transfer while my money was detected from my bank account but but not transfer to tntextbook crop. So please refund my money. Date of detection 23.07.208 and money rs.1252.
          Ac details:
          Account details
          Arulanandam. G
          A/c no: [protected]
          Ifsc : ioba0001154
          Micr:[protected]
          Branch : l. Endathur (1154).
          Aug 24, 2018
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2018
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          Greetings of the Day!

          This is with reference to your below mail for payment not updated towards

          We would like to inform you that on the basis of the given details we are unable to trace any records at our end.

          Regards,
          Customer Service
          Techprocess Payment Services Ltd
          I have paid rs.1459/- on 20th july 2018 rough net banking to uppcl cc .The reference number is : igadzsjdr5. But, payment receipt has not generated on website even after waiting.The Bank is showing money has been debited from my account .

          Rajendra Kumar Sharma
          Sir I order book from tecxtbookcrop n 14/03/2020 throungh online and money was debuted from my bank account but in website it showing payment wass not done please refund my money
          Hello sir,
          I ordered 2 books today and payment is debited from my account but in website it shows my payment is not done yet. My order id is TBC21TA928782, can you kindly say did you receive the payment? Shall I get books sir?
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            A
            Ankur Bhaker
            from Hisar, Haryana
            Jul 23, 2018
            Resolved
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            Resolved

            Portal : portal. Bsnl.in
            Payment gateway : techprocess payment services
            Transaction amount : 1115
            Transaction id :[protected]
            Date :23/07/2018
            Time : 08:32:35

            Dear sir
            I am complaining you about the same issue twice within a span of one week. I again tried to pay my bsnl bill of amount - 1115 and same thing happens the amount got deducted but recharge status is still pending.

            I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As i hope i don't need or want to stop using your services in future.
            Aug 30, 2018
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            Greetings of the Day!

            This is with reference to your below mail for payment not updated towards

            TPSL ID:[protected]

            BANK REFERENCE NO:- [protected]

            We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

            Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected]

            You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

            Regards,
            Customer Service
            Techprocess Payment Services Ltd
            Verified Support
            Jul 26, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            Greetings of the Day!

            This is with reference to your below mail for payment not updated towards

            TPSL ID:[protected]
            Bank Reference ID:[protected]
            Merchant transaction ID: FCDR[protected]
            Transaction Amount: 1115.0
            Transaction Date:[protected]

            We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

            Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on 23.07.2018


            Regards,
            Customer Service
            Techprocess Payment Services Ltd
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              K
              Krani1989
              from Mavelikara, Kerala
              Jul 21, 2018
              Resolved
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              Resolved

              Hi sir/mam,

              I have done online payment for MBA tution fee of Rs. 8496.98 on 16 July 2018 using my credit card through indian bank via paynimo gateway system. E-receipt has not generated but the amount has been debited from my credit card. Its been more than five days but amount is not refunded to ky acciunt yet. Please check and do the needful at the earliest.
              Aug 23, 2018
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              We are unable to trace the records on the basis of given details.

              Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

              Regards,
              Customer Service
              Techprocess Payment Services Ltd
              Dear team,
              transaction for R.S.E.B (AVVNL) for the appliction of Post AEN the form fees paid from bedit card and it is deducted from my Kotak bank account but the fees is not paid. Contact to the bank they are saying to check with payment getaway. Transaction no. is[protected].
              R/sir,
              I have done my exam fee payment online at udaan.nic.in through your portal(paynimo) .Fee (₹2539.83) has been deducted from my. Account. but it didn’t generate the receipt. sir it’s my request to send my money back.
              I am trying to pay MNIT Jaipur fee only payment gateway is paynimoh and I tried 5-6 times but it is failed.

              Error coming is - Previous transaction attempt failed due to : DENIED BY RISK Same error is coming for other students.
              Tried to call customer support but they are not responding on sunday.
              Dear Sir,

              yesterday i was make the payment of Rs. 3223 on 19.07.2018 at 6;30 pm to UPPCL A/C NO [protected] deducted from my credit card but not transferred to UPPCL account
              kindly see into this matter and release my payment

              Regards
              Jeet Singh
              jeetsingh299's reply, Jul 20, 2018
              awaiting your reply
              While doing transcation in sand sale managment in telangana (SSMMS) on 3rd july 2018 amt of 8834 and 16 th july amt of 8834

              the transction payment ids are[protected]and[protected]
              I paid my uppcl electricity bill Rs 3856 online process trrough kredit card transection failded and amount deducted
              My uppcl acc id -[protected]
              Please solve this issue and refund my amount
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                S
                SL DUA
                from Noida, Uttar Pradesh
                Jul 21, 2018
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201010
                Website: UPPCL online Bill payment

                Online COMPLAINT - UPPCL — failure of online UPPCL bill payment, but amount is deducted from bank account

                Ref: UPPCL-PVVNL consumer account no. [protected] --Address-A 11 Kaushambi, Ghaziabad-201010.
                DATE OF PAYMENT: 20.07.2018. Bill Case No.[protected] Amount Paid Rs. 7504 - Order ID:[protected] on 20.07.2018.
                Paid through NetBanking from Bank of Baroda Payment Reference E-Banking: 92458665/L2343_UPPCL NB TECHP, debited Rs.7504.
                COMPLAINT: Payment Receipt NOT GENERATED online and Payment NOT acknowledged by UPPCL.
                I had registered a COMPLAINT on 20.07.2018 itself vide no.[protected] BUT I did not give and details or references.
                REQUSET: The issue be resolved and my PAYMENT be acknowledged.
                CONSUMER S.L. DUA, A 11 Kaushambi, GHAZIABAD-201010 / Email (Regd with UPPCL): [protected]@gmail.com. / Mobile (Regd. with UPPCL): [protected]
                Aug 24, 2018
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Jul 21, 2018
                Updated by SL DUA
                Online COMPLAINT - UPPCL — failure of online UPPCL bill payment, but amount is deducted from bank account

                Ref: UPPCL-PVVNL consumer account no. [protected] --Address-A 11 Kaushambi, Ghaziabad-201010.
                DATE OF PAYMENT: 20.07.2018. Bill Case No.[protected] Amount Paid Rs. 7504 - Order ID:[protected] on 20.07.2018.
                Paid through NetBanking from Bank of Baroda Payment Reference > E-Banking: 92458665/L2343_UPPCL NB TECHP, debited Rs.7504.
                COMPLAINT: Payment Receipt NOT GENERATED online and Payment NOT acknowledged by UPPCL.
                I had registered a COMPLAINT on 20.07.2018 itself vide no.[protected] BUT I did not give and details or references.
                REQUSET: The issue be resolved and my PAYMENT be acknowledged.
                CONSUMER > S.L. DUA, A 11 Kaushambi, GHAZIABAD-201010 / Email (Regd with UPPCL): [protected]@gmail.com. Mobile (Regd. with UPPCL): [protected]
                Verified Support
                Jul 23, 2018
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Customer,

                Greetings of the Day!

                This is with reference to your below mail for payment not updated towards

                TPSL ID:[protected]
                BANK REFERENCE NO:[protected]

                We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

                Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected]

                You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

                Regards,
                Customer Service
                Techprocess Payment Services Ltd
                Acc number- [protected]
                Bank name -allahabad bank
                I have done payment by allahabad bank online transaction to DGCA online examination . My payment have been deducted but didn’t get recipt. kindly give my payment back.
                Thanks
                Harleen
                Gmail id - [protected]@gmail.com
                I Sadanand Prasad Gupta, paid my
                electricity bill account number[protected] Rs.6176 through SBI debit
                card last four digit 0788 online dated July 18 2018 but in bill summery it is not showing while aforesaid amount has been deducted from my account .
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                  NAMRATA MASDEKAR
                  from Bengaluru, Karnataka
                  Jul 21, 2018
                  Resolved
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                  Address: 416606

                  I have made a online payment of Rs. 1920 (Rupees One Thousand Nine Hundred Twenty only) on 14.07.2018 at 11:11 AM to MSEB (for electricity bill for June 2018) thru net banking (TECH PROCESS Solutions Ltd. payment gateway)

                  I am sorry to inform you that the money has been deducted from my Bank of Maharashtra Bank account, but it has not been transferred to the payee’s (MSEB) account .

                  I am giving below details for this transaction:

                  Bank: Bank of Maharashtra
                  Date: 14 July 2018
                  Amt: Rs. 1920

                  Also, I am giving below the message received from Bank of Maharashtra Bank for this transaction:

                  Rs.1, 920.00 was spend on your ATM Card No..Ending xxxxxxxxx(Protected) mahadiscom TPSL on 14-JUL-2018

                  I would request you to kindly refund the amount to me, as early as possible.

                  Thanking you,
                  Aug 23, 2018
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 23, 2018
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Sir/Madam,

                  We are unable to trace the records on the basis of given details.

                  Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                  Regards,
                  Customer Service
                  Techprocess Payment Services Ltd
                  Sir I did a payment for my muhtoot gold interest bill of Rs.2835 on[protected]through Debit card and transaction got failed but money is deducted from my SBI bank account. Do the needful urgently as the last date for bill payment is near. please resolve the problem as soon as possible..
                  mobile nu [protected]
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                    P
                    parthi@123
                    from Coimbatore, Tamil Nadu
                    Jul 21, 2018
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                    Address: Kanchipuram, Tamil Nadu, 631502
                    Website: Tamilnadu Aarasu cable network

                    Ac/Name: Arumugam V
                    Card Number: [protected]
                    Trans Id:[protected]
                    Ref Id:D1172226
                    Date:18/07/2018 [18:12:35]
                    Amount: 6446.18
                    Sl.No: 2 on the photos user Aborte but amount spent that account either it will be success process or amount will back to my account.this is showing from the transaction done if the payment is accept means status is changed but availability is not payment status.so please give conformance of this transaction.
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Jul 21, 2018
                    Updated by parthi@123
                    I was paid my bill on 18/07/2018 time 18:12:35 for that time some error occurs on paynimo my mobile i will close that but transaction is completed but transaction status is User Aborte only showing so please solve the issue of this amount spent that account by receiving message my mobile solve the problem as soon as possible.i will attached the report of 2nd transaction.

                    I did my payment for applying for my exams online and I was guided to this portal. I used my master card and was changed 7619.48 inr. But I did not get any receipt or acknowledgement. Infact the page got stuck on loading. Now I don’t know what to do.
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                      G
                      GājëñdRå RäÑa
                      from Mathura, Uttar Pradesh
                      Jul 21, 2018
                      Resolved
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                      Resolved

                      On 6th July 2018, I have made a payment of 12000.00 through tech process payment gateway to UPSEE marchant. But the same merchant didn’t receive the payment but my money got deducted from my account.herewith i have attached my account number and name .
                      Account number:[protected]
                      Bank name:ICICI
                      Account holder name: Garib Chand Rana
                      So please refund my money...
                      Aug 23, 2018
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Jul 21, 2018
                      Updated by GājëñdRå RäÑa
                      On 19 July 2018, I have made a payment of 12000.00 through tech process payment gateway to UPSEE merchant. But the same merchant didn’t receive the payment but my money got deducted from my account.Herewith I have attached my account number and name .
                      Account number:[protected]
                      Bank name:Indian bank
                      Account holder name: Garib Chand rana
                      So please refund my money...
                      Jul 21, 2018
                      Updated by GājëñdRå RäÑa
                      On 19th July 2018, I have made a payment of 12000.00 through tech process payment gateway to UPSEE merchant. But the same merchant didn’t receive the payment but my money got deducted from my account.Herewith I have attached my account number and name .
                      Account number:[protected]
                      Bank name:ICICI
                      Account holder name: Garib Chand Rana
                      So please refund my money...
                      Verified Support
                      Jul 23, 2018
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Sir/Madam,

                      We are unable to trace the records on the basis of given details.

                      Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                      Regards,
                      Customer Service
                      Techprocess Payment Services Ltd
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                        D
                        Dhachinamoorthi
                        from Mayiladuthurai, Tamil Nadu
                        Jul 20, 2018
                        Resolved
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                        Resolved

                        Address: 605502

                        I have paid balaji finance durable loan account outstanding rs.2546/- Debited in my IDBI bank account rs, 2546/- but not credited in balaji finserv loan account.transaction id for the above said was L60713 dated 04/0717 and the transaction description is postxn /paynimo techproces.Pls resolve the problem and creadit the amount in my account or balaji finserv account
                        Aug 23, 2018
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Sir/Madam,

                        We are unable to trace the records on the basis of given details.

                        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                        Regards,
                        Customer Service
                        Techprocess Payment Services Ltd
                        Jul 23, 2018
                        Updated by Dhachinamoorthi
                        Hi am attached my transaction files

                        Jul 29, 2018
                        Updated by Dhachinamoorthi
                        Pls my Issue quickly Solved
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                          M
                          Manish Batta
                          from Gurgaon, Haryana
                          Jul 20, 2018
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh, 201010

                          I paid my electricity bill through uppcl website via wallet. The amount of 14816 RS was deducted from my paytm wallet but no receipt was given by paynimo or the money credited against my bill. Calling helpline numbers futile as they do not exist or go straight to hold.
                          Bill paid to UPPCL on 19th.
                          Paytm tranx no. [protected]
                          Tech process order no.[protected]
                          Manish Batta
                          Aug 25, 2018
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 23, 2018
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Customer,

                          Greetings of the Day!

                          This is with reference to your below mail for payment not updated towards

                          TPSL ID:[protected]
                          Transaction amount:- 14816.0 /-
                          Transaction date:-19.07.2018

                          We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Vodafone on[protected].

                          Regards,
                          Customer Service
                          Techprocess Payment Services Ltd
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                            C
                            Chill Mood
                            from Sirhind, Punjab
                            Jul 19, 2018
                            Resolved
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                            Resolved

                            Address: Mohali, Punjab, 140103

                            मैंने 9/7/2018 को ऑनलाइन मुथूट फाइनेंस। ब्याज pay करने लिए transaction कि थी पर अकाउंट अमाउंट डेबिट हो गई लेकिन ब्याज pay नहीं हुआ । मेरा अकाउंट नंबर [protected] है। मैंने 2 टाइम transaction कि मैंने 7 डे अम्माउट क्रेडिट होने की प्रतीक्षा की। अभी तक अमाउंट क्रेडिट नहीं हुई। मैंने 366 रुपए 2 transaction की पर दोनों टाइम अमाउंट डेबिट हुई पर transaction successful nhi hue
                            Aug 24, 2018
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 23, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Sir/Madam,

                            We are unable to trace the records on the basis of given details.

                            Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                            Regards,
                            Customer Service
                            Techprocess Payment Services Ltd
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                              T
                              thanukuttan
                              from Alwar, Rajasthan
                              Jul 19, 2018
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201005

                              I have made a online payment of Rs. 1566 (Rupees One Thousand Five Hundred Sixty-Six only) on 17.07.2018 at 2:05 PM to UPPCL (for electricity bill for July 2018) thru net banking (TECH PROCESS Solutions Ltd. payment gateway)

                              I am sorry to inform you that the money has been deducted from my Axis Bank account, but it has not been transferred to the payee’s (UPPCL) account .

                              I am giving below details for this transaction:

                              Bank: Axis Bank Ltd.
                              Date: 17 July 2018
                              Amt: Rs. 1566

                              Also, I am giving below the message received from Axis Bank for this transaction:

                              Hello! Your A/c no. 025950 has been debited by Rs. 1566 on 17Jul18. .Info: INB/[protected]/TECHPROCESS SOLUTIONS LTD/. Call [protected] (if in India) if you have not done this transaction.

                              I would request you to kindly refund the amount to me, as early as possible.

                              Thanking you,

                              S. Thanukuttan
                              Aug 23, 2018
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 23, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Customer,

                              Greetings of the Day!

                              This is with reference to your below mail for payment not updated towards

                              TPSL ID:[protected]
                              Transaction amount:- 1566.0 /-
                              Transaction date:-17.07.2018

                              We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Vodafone on[protected].

                              Regards,
                              Customer Service
                              Techprocess Payment Services Ltd
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                                S
                                saras rai
                                from New Delhi, Delhi
                                Jul 18, 2018
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                                Money has been deducted from my account but it has not been transferred to payee uppcl electricity board through techprocess
                                Payment gateway.

                                Details for this transaction are mentioned below

                                Bank: Axis bank
                                Date: 16 July 2018
                                Amt: Rs. 11667

                                Received message:
                                Hello! Your A/c no. 231638 has been debited by Rs. 11667 on 16Jul18. Info: INB/[protected]/TECHPROCESS SOLUTIONS LTD/. Call [protected] (if in India) if you have not done this transaction.

                                Please refund the deducted amount.
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                I have paid MSEB bill of Rs.3440/- on 7.7.2018. My account is debited with the same but I have not received MSEB message of receiving bill amount.
                                Please let me now how much time/days take to complete the transaction and receiving receipt.
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                                  A
                                  Antora Chatterjee
                                  from Duliagaon, Assam
                                  Jul 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Dibrugarh, Assam, 786001

                                  Dear Sir
                                  Please note that an amount of Rs 219/- has been debited from my Bandhan Bank A/c. while i order from Rediff Shopping website product name Full Length Cotton Skirts for women in assorted colors & Desigh Seller name Jbk Arts. My order is not processed but the amount deducted from my account.Please find in the attached file the screenshot of the payment page. Please refund my deducted amount.

                                  regards
                                  Ms Antora Chatterjee
                                  Email id: [protected]@rediffmail.com
                                  Contact No [protected]
                                  Aug 28, 2018
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 23, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  We are unable to trace the records on the basis of given details.

                                  Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                  Regards,
                                  Customer Service
                                  Techprocess Payment Services Ltd
                                  Hello.
                                  I’m Rohit I paid an amount of 2539/- to director general of civil aviation for examination fee yesterday at 11:34pm . Amount was deducted from my account but the transaction is still in process for the past 8hrs. Please look into it since it is the last date for paying.
                                  Thank you
                                  Rohit
                                  Babblu Rohit's reply, Jul 16, 2018
                                  At udaan.nic.in, through hdfc credit card
                                  I was trying to pay for my dgca exam . But the money got deducted and it is shown as failed transactions. Please help me with the problem
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                                    N
                                    Neharika Chauhan
                                    from Bithur, Uttar Pradesh
                                    Jul 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: Lucknow, Uttar Pradesh, 226031
                                    Website: BSNL co.in

                                    As mentioned above I made a transaction on BSNL payment portal to pay my landline bill through your gateway on 14 July at 7:25 pm of 812 rupees through my RuPay debit card, but the transaction failed due to some technical glitch and an error page appeared with this message -

                                    "Please check and verify if the amount has been debited by your bank.If the debit has happened the actual final status of your transaction will be confirmed back to your merchant on the next working day.You can check with the merchant on the same after that period."

                                    It has been two days now and no refund has been done by any source. I'm looking forward to get my complaint resolved and getting refund from the responsible source.
                                    For future reference, contact my email address- [protected]@gmail.com.
                                    Jul 22, 2018
                                    Complaint marked as Resolved 
                                    The bank account has been credited with the transaction amount on 22 July at 12:18 pm.
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 18, 2018
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    Kindly provide us the first 6 digits and last 4 digits of the debit card to trace the transaction

                                    Regards,
                                    Customer Service
                                    Techprocess Payment Services Ltd
                                    Jul 21, 2018
                                    Updated by Neharika Chauhan
                                    @Paynimo The card number is 6070 93XX XXXX 8971. Please resolve this issue as soon as possible or else the our landline number will get connected due to non-payment.
                                    Jul 21, 2018
                                    Updated by Neharika Chauhan
                                    ^^ *disconnected*
                                    Verified Support
                                    Jul 23, 2018
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    Greetings of the Day!

                                    This is with reference to your below mail for payment not updated towards

                                    TPSL ID:[protected]
                                    BANK REFERENCE NO:- [protected]

                                    We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

                                    Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected]

                                    You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

                                    Regards,
                                    Customer Servic
                                    Techprocess Payment Services Ltd
                                    Jul 23, 2018
                                    Updated by Neharika Chauhan
                                    @techprocess The same issue has arised again today when I tried to pay the bill amount with same card details as given above and the transaction failed with the same error message and the amount got debited from my bank account. I have attached the screenshot along. The transaction was made at 19:08 pm today i.e. 23 july

                                    I have done the payment of RS.5750, from Canarabank to Medical Council of Examination the payment show as error, and I Tried again then again showing as error, But two times Payment has deducted from my account, i want how to know the status of my fund, where the fund will be, Please help

                                    My cont No.
                                    [protected]
                                    Selvam
                                    REF:-
                                    AXIS BANK A/C NO:-[protected].
                                    TRANSACTION DETAIL:- E COM PUR/MOTO/TPSL/Mumbai/160718/20:56.

                                    My name is avinash maruti galande.I did a payment for ION INTERNET on monday 16 july 2018, 8:56pm.The money has been debited from account and transaction failed. I've not received the refund till now.
                                    Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                    tysm
                                    My name is Vishal. I did a fee payment (Rs. 750/-) for SBI INTERNET BANKING on 06 MARCH 2019, 7:47 PM. The money has been debited from my account and transaction failed. I've not received the refund till now.

                                    Details are :-
                                    JEE BED APPLICATION
                                    TRANSITION DATE[protected]
                                    TIME 07:47 PM
                                    AMOUNT 750/-
                                    Attached Screenshot
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                                      Pradeep Subramanian Ramachandran
                                      from Hosur, Tamil Nadu
                                      Jul 16, 2018
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                                      On 6th July 2018, I have made a payment of 80925.39 through tech process payment gateway to Sathyabama university college merchant. But the same merchant didn’t receive the payment but my money got deducted from my account.Herewith I have attached my account number and name .
                                      Account number:[protected]
                                      Bank name:Indian bank
                                      Account holder name: Pradeep SR
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                        P
                                        Pushparaj Vaghela
                                        from Chinna Salem, Tamil Nadu
                                        Jul 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: 560015
                                        Website: portal.bsnl.in

                                        Portal : portal.bsnl.in
                                        Payment Gateway : TechProcess Payment Services
                                        Transaction Amount : 1099
                                        Transaction ID : PGSM[protected]
                                        Date :[protected]
                                        Time : 14:01:35

                                        I Did an online recharge on BSNL portal - portal.bsnl.in of
                                        Amount - 1099
                                        on date[protected] time 14:01:35 the amount was deducted but
                                        recharge status is still pending.

                                        I would like the amount deduced to be returned as soon as possible.
                                        And thank you BSNL and TechProcess for this experience and hope i don't need your services in future.
                                        Jul 17, 2018
                                        Complaint marked as Resolved 
                                        They refunded the full anount 3 days later. Standard procedure i believe still thank you for your response.
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 23, 2018
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Customer,
                                        Greetings of the Day!

                                        This is with reference to your below mail for payment not updated towards

                                        TPSL ID:[protected]
                                        BANK REFERENCE NO:- IGADYXVBB4
                                        We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

                                        Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on 16.07.2018

                                        You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

                                        Regards,
                                        Customer Service
                                        Techprocess Payment Services Ltd
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