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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
Complaints 1230
Resolved
476
Unresolved
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Paynimo / TechProcess Payment Services reviews & complaints page 52

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P
Pushparaj Vaghela
from Chinna Salem, Tamil Nadu
Jul 15, 2018
Resolved
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Address: 560015
Website: portal.bsnl.in

Transaction ID : PGSM[protected]
Date :[protected]
Time : 14:01:35.0

I did an online BSNL recharge of amount 1099 through net banking SBI
using techprocess payment gateway.
Amount was deducted from my account but the transection status is still pending.

I would like these lousy snails to refund my money because it was a mistake to be a BSNL consumer sim which i dearly regret now Hence, i will be porting from BSNL so don't bother to recharge now just return my amount.
Jul 17, 2018
Complaint marked as Resolved 
They refunded the full amount on 3rd day. Thank you for their response. Also they should not allow you to make attempt for online payment if the system is not operating properly.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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    K
    krithi n
    from Mangalore, Karnataka
    Jul 15, 2018
    Resolved
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    Resolved

    I had paid money through my debit card for an entrance exam . the merchant dealer is paynimo . my money got debited from my account and the exam payment transaction is coming failed. so i thought bank or my mistake and did the payment again through the same debit card, again unfortunately my money got debited and transaction failed from the portal . my application is been pending . its been given is failed transaction contact the merchant dealer. but how to? all their customer care numbers are invalid . to ask with the bank there is no transaction id given to me . i hope i get the solution to this as soon as possible. now i am scared to pay through any other debit card for that entrance exam application. its pending, please do the needful
    total of rs . 1600 is debited from corporation bank debit card. first transaction rs 800
    second transaction rs 800
    Sep 6, 2018
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2018
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    Greetings of the Day!

    This is with reference to your below mail for payment not updated towards

    We would like to inform you that on the basis of the given details we are unable to trace any records at our end.

    Regards,
    Customer Service
    Techprocess Payment Services Ltd
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      A
      Ankur Bhaker
      from Hisar, Haryana
      Jul 15, 2018
      Resolved
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      Sir I did a payment for my BSNL broadband bill of Rs.1115.00 on[protected]:36:22 through Debit card and transaction got failed but money is deducted from my PNB bank account. Do the needful urgently as the last date for bill payment is near. please resolve the problem as soon as possible...

      Details of SMS received from PNB bank :
      Ac XXXXXXXX02154152 Debited with Rs.1115.00,[protected]:36:22 thru Debitcard.

      Yours affectionately,
      Ankur Bhaker
      Aug 26, 2018
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2018
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      Greetings of the Day!

      This is with reference to your below mail for payment not updated towards

      TPSL ID:[protected]
      BANK REFERENCE NO:- [protected]

      We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.
      Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected]

      You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

      Regards,
      Customer Service
      Techprocess Payment Services Ltd
      Jul 21, 2018
      Updated by Ankur Bhaker
      hello sir i have contacted the bank and they are saying that till now they have no information regarding the refund...so i request you to please do the needful asap...
      Jul 23, 2018
      Updated by Ankur Bhaker
      thanks i got my refund.
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        S
        swap[nil yashu
        from Churachandpur, Manipur
        Jul 12, 2018
        Resolved
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        Resolved

        Address: Muzaffarpur, Bihar, 842001
        Website: www.lnmuuniversity.in/lnmupet/admissionfrompg

        Sir i have paid 769.92 to LNMU PET .the amount has been already debited but .lnmu website has still not recieved the payment .plz resolve the issue as soon as possible because last date for online form fill up is 14 july 2018 . plz resolve this issue . the bank statement is attached within.plz have a look and resolve it. asap
        DATE 10/07/2018
        TIME -EVENING AROUND 9 PM (NOT SURE)
        TRANSACTION - ECOM[protected] lnmuniversity TPSL\
        AMOUNT - 769.92
        Sep 10, 2018
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Jul 23, 2018
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the 9 Digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,
        Customer Service
        Techprocess Payment Services Ltd
        Sir i have paid 410.62 to LNMU part 1 admission.the amount has been already debited but .lnmu website has still not recieved the payment .plz resolve the issue as soon as possible because last date for online form fill up is 4 Oct 2020 . plz resolve this issue . the bank statement is attached within.plz have a look and resolve it.
        Mr kohinoor04's reply, Apr 16, 2021
        Payment return aaya kya ? Mera bhi aisa hi ho gya hai
        Sir i have paid 1157.95 to LNMU part 3 admission.the amount has been already debited but .lnmu website has still not recieved the payment .plz resolve the issue as soon as possible. the bank statement is attached within.plz have a look and resolve it
        Sir Maine part 1 ka registration form submit kiya but payment ho gya or form submit nhi hua .
        Sir i have paid 153.99 to LNMU part 1 regetration.the amount has been already debited but .lnmu website has still not recieved the payment . plz resolve this issue . the bank statement is attached within.plz have a look and resolve it.
        Sir i have paid 153.99 to LNMU part 1 regetration.the amount has been already debited but .lnmu website has still not recieved the payment . plz resolve this issue . the bank statement is attached within.plz have a look and resolve it.
        Sir i have paid 1157 rupees to lnmu part 3 examination form and money has debited from my bank but payment not received by lnmu website. And then i paid another payment and 2nd payment is accepted but my 1st payment is not completed so please resolve my issue. Bank statement is attached within. So please resolve my issue ASAP.
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          R
          Revathnand
          from Bengaluru, Karnataka
          Jul 8, 2018
          Resolved
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          Resolved

          Address: 520002
          Website: CANARA BANK NET BANKING

          Sir,
          I had transferred money through canara bank net banking to dream11 account twice on 7/7/2018 and 8/7/2018 transid_ TECHPROC[protected] & TECHPROC[protected] and both the transcations were failed but I got deduction message from my bank. I have read the complaints on same issues and same the details why are you not taking strict actions against these payment companies. Please kindly resolve my issues as early as possible.
          Thanking you
          N.Revathnand
          Aug 17, 2018
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Jul 13, 2018
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          Greetings of the Day!

          This is with reference to your below mail for payment not updated towards

          TPSL ID:[protected]
          TPSL ID:[protected]

          We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.
          Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on 09.07.2018

          You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.



          Regards,
          Customer Service
          Techprocess Payment Services Ltd
          My transaction failed on bsnl portal the transaction id is- fcdr[protected].The date of transaction was 12 jul 2018 at 10:45 am. Kindly do the needful to resolve the issue.
          --dayanithi p
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            S
            shubhamrj2
            from Patna, Bihar
            Jul 8, 2018
            Resolved
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            SIR, Idid a payment for lnmu PET form, The money has been debited from my account and transaction failed. I've not received the refund till now.
            The amount debited from bank account, but on lnmu pet website payment shows pending. When I called lnmu, they asked to call my bank, I called the bank, they are telling the money is gone. And i figured out you were handling the payment gateway while I did the transaction.
            INR769.92
            To:TECHPROCESS SOLUTION LTD
            Transaction id:[protected]
            date:05/07/2018
            time:9:58pm
            Do the needfull urgently as the last date for PET form online is 14th july 2018..
            please resolve the problem as soon as possible.
            need refund soon that i fill the form
            Aug 15, 2018
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Jul 08, 2018
            Updated by shubhamrj2
            my debit card no. is [protected]
            Verified Support
            Jul 12, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

            Bank Reference ID:
            Merchant transaction ID:
            Transaction Amount:
            Transaction Date:

            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

            Regards,
            Customer Service
            Techprocess Payment Services Ltd
            Jan 08, 2019
            Updated by shubhamrj2
            Bank reference id- ecom[protected]
            Transaction amount-602.59
            Date-7/01/2019

            Dear Sir/ Mam,
            I made online payment of MSEDCL, Pune through internet banking from Bank of Maharashtra against Tran ID No.[protected] on dated: 28/6/2018 of Rs.580/-. The amount was debited from my account but bill was not paid.

            I requested to you please refund my amount in my account or pay MSEDCL bill need help full.

            Thanking you.
            sir i have paid 769.92 to lnmu pet .the amount has been already debited but .lnmu website has still not recieved the payment .plz resolve the issue as soon as possible because last date for online form fill up is 14 july 2018 . plz resolve this issue . the bank statement is attached within.plz have a look and resolve it. asap
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              D
              Darshan Dani
              from Ahmedabad, Gujarat
              Jul 6, 2018
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 390009

              I paid Vadodara Municipal corporation tax last night through HDFC Gateway and paynimo amount RS.4570.The amount debited from bank account, but on vmc website tax payment shows pending.The payment id and status is[protected] and authorized respectively. Do the needfull urgently as the last date for tax payment is 9 th july 2018.please resolve the problem as soon as possible.
              Aug 15, 2018
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              This is with reference to your concern received on 6 July 2018.

              We would like to inform you that we have checked the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Vadodara Municipal Corporation vide reference no:[protected].

              Regards,
              Dinesh
              Customer Service
              E-Billing Solutions Pvt. Ltd.
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                J
                John Do
                from Bengaluru, Karnataka
                Jul 6, 2018
                Resolved
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                Resolved

                Date: July 6, 10.00

                I did a payment for Hathway, The money has been debited from account and transaction failed. I've not received the refund till now.

                INR 1, 197.00
                To:TECHPROCESS SOLUTION LTD
                FN/SHP/[protected]/L77419_Hathway Cable & Ltd

                When I called Hathway, they asked to call my bank, I called the bank, guess what -- they are telling the money is gone. And i figured out you were handling the payment gateway while I did the transaction. and reading other complaints registered here I came to the conclusion that you are one worst payment gateway provider out there.

                Need the refund soon. I've got the whole records and my bank is backing up me on this with legal help.
                Aug 8, 2018
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Jul 06, 2018
                Updated by John Do
                Call me up here: [protected]
                Verified Support
                Jul 06, 2018
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Sir/Madam,

                TPSL ID :[protected]

                On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from the customers bankers.

                If the amount has been debited from the customer's account then the same shall be refunded back within 5 working days.

                Regards,
                Customer Service
                Techprocess Payment Services Ltd
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                  A
                  from Nagram, Uttar Pradesh
                  Jul 5, 2018
                  Resolved
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                  Resolved

                  Address: Kanpur, Uttar Pradesh, 208021
                  Website: www.paynimo.com

                  Respected sir/madam,
                  I have filled the form of bsphcl je and paid the amount 1500 in 3 times through paynimo app but my transaction got failed and money has deducted to 27, 28 june, 2018. Still i didn't get my money in my bank account. My account details are following
                  Bank a/c[protected]
                  A/c name, address-aniket gupta, bank of baroda, sahadatganj faizabad up
                  Post id-[protected], ref[protected],[protected],[protected].
                  Aug 13, 2018
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Jul 09, 2018
                  Updated by [email protected]
                  Payment Id is given in complaint.
                  Well I am giving all data regards the payment.
                  First transaction on 27 june at10:33am, pos tid-[protected], ref[protected]
                  Second transaction on 27 june at 10:48 am at post TID-[protected], ref[protected]
                  Third transaction on 28 June at 8:44am, post TID-[protected], ref[protected].
                  So please mention about it and return money as soon as possible., thanks.
                  Jul 12, 2018
                  Updated by [email protected]
                  What about to my complaint, no response towards the paynimo.it is the cheating with customer.
                  I will complaint against this company.
                  Government should punish to such cheater so that they would not be able to cheat any one.
                  Verified Support
                  Jul 13, 2018
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Sir/Madam,

                  We are unable to trace the records on the basis of given details as checked.

                  Kindly provide us the 9 digits Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                  Regards,
                  Customer Service
                  Techprocess Payment Services Ltd
                  Jul 18, 2018
                  Updated by [email protected]
                  Pos TID-[protected],
                  Bank. A/c details-bank of Baroda, faizabad,
                  A/c name-aniket Gupta
                  Return my deducted money.
                  Jul 18, 2018
                  Updated by [email protected]
                  A/c no.[protected]
                  Jul 18, 2018
                  Updated by [email protected]
                  [protected]
                  Please refund my money..[protected]
                  Please refund my money.noresponse of complaint, it's very bad behavior towards your customers.
                  I made online recharge to my bsnl number by using online with tech process for rs 99 .on 29 06 2018 .12:08pm but it get failure and amount got dedicated from my account so please refund.
                  Lisha Nagarjun Reddy's reply, Jul 3, 2018
                  I made online recharge to my bsnl number by using online with tech process for rs 99.on 29 06 2018.12:08pm but it get failure and amount got dedicated from my account so please refund
                  Once again paynimo deducted my 1500 RS regards bsphcl form without success my transaction.
                  Transaction details are following.
                  Possible TID-[protected], ref-[protected]
                  Bank details-Bank of Baroda, sahadatganj faizabad up
                  A/c holder-aniket Gupta
                  I hope you will return my money as soon as possible.
                  [email protected]'s [Complaint's author] reply, Jul 18, 2018
                  Return my money
                  Transaction details are following.
                  Postid-0080302691, ref-8193106609
                  Bank of Baroda, sahadatganj, faizabad
                  A/c name-aniket Gupta
                  A/c no.-39740100005618
                  So please return my money as soon as possible or I will take action against you.
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                    A
                    aslaat
                    from Chandigarh, Chandigarh
                    Jul 2, 2018
                    Resolved
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                    Resolved

                    Money has been deducted from my account but it has not been transferred to payee uppcl electricity board through techprocess
                    Payment gateway.

                    Details for this transaction are mentioned below

                    You have made an online payment of inr 1281.0 with transaction id [protected] towards payee techprocess solutions ltd pg from your account xxxxxxxx0072 on jun, 23, 2018 at 05:43 hours.
                    Aug 8, 2018
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2018
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Customer,

                    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                    Bank Reference ID:
                    Merchant transaction ID:
                    Transaction Amount:
                    Transaction Date:

                    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                    Regards,
                    Customer Service
                    Techprocess Payment Services Ltd
                    Jul 04, 2018
                    Updated by aslaat
                    I am enclosing the details. Please refund my amount as there is failure in transaction.

                    Bank Reference ID: [protected]
                    Merchant transaction ID: [protected]/[protected]
                    Transaction Amount: 1281.0
                    Transaction Date: 23/06/2018

                    Jul 07, 2018
                    Updated by aslaat
                    There is no response to my complaint. Please look into the matter.
                    Jul 14, 2018
                    Updated by aslaat
                    Please update my complaint
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                      S
                      Shamnad Shamnu
                      from Kasaragod, Kerala
                      Jun 28, 2018
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala, 695026

                      Sir

                      Ref;
                      Account no ; [protected]
                      State bank of india
                      Chalai, trivandrum

                      I have paid the asianet satellite bill amount of rs. 675/- on 26- jun -2018. The amount is debited from my account but my bill amount has not successfuly processed.

                      Business channel asia net tech_asianet payments”
                      And transaction id is. "igadvdbuk0"
                      Kindly pay my bill or refund my amount of rs. 675/- i had paid my payment through paynimo using state bank of india net banking. So kindly refund the credited amount
                      Aug 9, 2018
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2018
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Customer,

                      Greetings of the Day!

                      This is with reference to your below mail for payment not updated towards[protected]

                      TPSL ID:[protected]
                      Transaction amount:- 675.0 /-
                      Transaction date:-26.06.2018

                      We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Asianet ACS on 29.06.2018.
                      With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                      Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                      Regards,
                      Customer Service
                      Techprocess Payment Services Ltd
                      Dear sir,
                      I do payment for the BSPHCL JE 2018.my payment are failed and money deducted from my a/c. I have done two time payments and money deducted but form are not submitted.today is last day pls help sir.
                      I have lost 3000/- rupees from payment.
                      Nikhilorai's reply, Jun 28, 2018
                      My bsphcl registration id is JEC106620.Today is last day for form submit.Please help sir
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                        S
                        skpamddae
                        from Delhi, Delhi
                        Jun 28, 2018
                        Resolved
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                        Resolved

                        Dear sir/madam,
                        I have paid jbvnl electricity bill of rs. 1721 for the month of may, 2018 through online payment mode of jbvnl website on 25.06.2018. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account even after three days. My consumer no. Hb3269 of sub-electricity office at jsr (Karandih), jamshedpur. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "pos [protected] at tps*jharkhand bijli vimumbai txn#088673". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.co.in. Regards.
                        Susanta kumar pradhan
                        Aug 7, 2018
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 28, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        With reference to your query, we are able to trace the below transaction at our end.

                        Techprocess Txn ID:[protected]
                        JBVNL Txn ID:7115b308665e[protected]
                        Amount:1721.0

                        Kindly note that this transaction was reported as successful to Jharkhand Bijli Vitran Nigam Limited and payment was done to them on 26.06.2018.

                        Request you to kindly coordinate with Jharkhand Bijli Vitran Nigam Limited for further assistance.

                        Regards
                        Vishal Raja
                        Customer Service
                        Techprocess Payment Services(Part of Ingenico Group)
                        Verified Support
                        Jun 29, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        Greetings of the Day!

                        This is with reference to your below mail for payment not updated towards[protected]

                        TPSL ID:[protected]
                        Transaction amount:- 1721.0/-
                        Transaction date:-25.06.2018

                        We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited New on 26.06.2018

                        With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                        Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                        Regards,
                        Customer Service
                        Techprocess Payment Services Ltd
                        Thanks
                        Dear sir/madam,
                        I have paid jbvnl electricity bill of rs. 1641 for the month of Oct, 2020 through online payment mode of jbvnl website on 07.11.2020. The amount has been debited from my Axis Bank Credit Card but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my card. My consumer no. NH10319 of sub-electricity office at Tupudana, Ranchi.The transaction id for deducting the amount from my credit card which was received in my mobile phone is as " INR 1641 was spent on your Credit Card XX1361 on 07-Nov-20 at TPS*JHARKHAND BIJL. Avbl Lmt:INR156384.08. Call [protected] (if in India) for dispute'. I, therefore, request you kindly make the payment successful or return back the amount to my card as early as possible. My mail id is '[protected]@rediffmail.com.
                        Regards.
                        Nirmal Kumar
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                          J
                          Jatendar21
                          from Indore, Madhya Pradesh
                          Jun 27, 2018
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh, 452010
                          Website: [email protected]

                          Hii team
                          Tonight i dis two ida indore lease payment online using ubi debit card but i did not get any confirmation and successfully transaction confirmation and money also deducted from my account
                          I made the payment to below details
                          Indore ida s. N 15016647 =1664 rs
                          Another sn 15016636 = 1664 rs
                          Kindly confirm the transaction report that it was sucessfull or not
                          My ubi visa card number is [protected]
                          My id [protected]@gmail.com
                          Aug 4, 2018
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 04, 2018
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Customer,

                          Greetings of the Day!

                          This is with reference to your below mail for payment not updated towards[protected]



                          TPSL ID:[protected]
                          Transaction amount:- 1664 /-
                          Transaction date:-26.06.2018

                          TPSL ID:[protected]
                          Transaction amount:- 1664 /-
                          Transaction date:-27.06.2018

                          We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Indore Development Authority on 27th and 28th June 2018

                          With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                          Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                          Regards,
                          Customer Service
                          Techprocess Payment Services Ltd
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                            A
                            Aparesh Chandra Pal
                            from Sambalpur, Odisha
                            Jun 26, 2018
                            Resolved
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                            Resolved

                            Address: East Singhbhum, Jharkhand, 831005
                            Website: www.JBVNL.CO.IN

                            1). Have made a payment to bj-jbvnl of rs., 1259/- through sbi credit card on dated 26/04/2018 for payment of my electricity bill for the month of may 2018debited from my airtel t
                            But has not been credited to jbvnl (Jharkhand bijli vitran limited).
                            Please look into the matter and inform me accordingly
                            2) i have made a payment to bj-jbvnl of rs.2, 783.00 from wallet [protected]
                            Tnx id[protected] on dated 31/05/2018 for payment of my electricity bill for the month of may 2018.
                            The amount is debited from my airtel money account, but has not been credited to jbvnl (Jharkhand bijli vitran limited).
                            Please look into the matter and inform me accordingly.
                            Thanks

                            Yours faithfully

                            Aparesh chandra pal
                            Jul 30, 2018
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 27, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Sir/Madam,

                            TPSL ID:[protected]

                            This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant Jharkhand Bijli Vitran Nigam Limited APP on 01.06.2018

                            Regards,
                            Customer Service
                            Techprocess Payment Services Ltd
                            Verified Support
                            Jun 29, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            Greetings of the Day!

                            This is with reference to your below mail for payment not updated towards[protected]

                            TPSL ID:[protected]
                            Transaction amount:- 2783 /-
                            Transaction date:-31.05.2018
                            We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited APP on 01.06.2018

                            With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                            Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                            Regards,
                            Customer Service
                            Techprocess Payment Services Ltd
                            Verified Support
                            Jun 29, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            Greetings of the Day!

                            This is with reference to your below mail for payment not updated towards[protected]

                            We would like to inform you that on the basis of the given details we are unable to trace any records at our end.

                            You are therefore requested further to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query for transaction of 26th April 2018

                            Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.
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                              P
                              Peearp
                              from Dehra Dun, Uttarakhand
                              Jun 26, 2018
                              Resolved
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                              Resolved

                              Address: Bagpat, Uttar Pradesh, 250609

                              My uppcl bill dated 28/06/2018 account number [protected] amount rs. 6834 is paid on 25/06/2018 at 09:33:11 p:m vide paynimo uppcl28291 but due to system error receipt not generated my account debited please confirm above uppcl account credited if not credited return back the amount to account which debited an early action is highly appreciated thanks
                              Jul 30, 2018
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Customer,

                              Greetings of the Day!

                              This is with reference to your below mail for payment not updated towards

                              TPSL ID:[protected]
                              Transaction amount:- 6834 /-
                              Transaction date:-25.06.2018

                              We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to UPPCL CC on 26.06.2018.

                              With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                              Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                              Regards,
                              Customer Service
                              Techprocess Payment Services Ltd
                              I paid Rs 5215 to Madras university through paynimo as tuition fee through credit card.Money debited but fees not paid.Reference number 74766518165823026558797.
                              Helpful
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                                S
                                sathiyaraj123
                                from Mumbai, Maharashtra
                                Jun 26, 2018
                                Resolved
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                                Resolved

                                I added cash 2000 rs from icici bank to rummy circle on 26th may 2018. Icici bank says payment successful id was id691245. Rummy circle says unsuccessful id was k3a1gwdths. Pls check, i asked to bank last 2 weeks, but stil not clear, rummy circle says your refund added within 7 days, but 1 months completed.

                                Sathiyaraj m
                                30 may
                                To support
                                Sir, i was added cash 2000 at last week 26th may 18. Debited from my account. But not added in rummy circle account

                                Recipients

                                — forwarded message —
                                From: sathiyaraj m
                                Date: wed, 30 may 2018, 10:22 am
                                Subject: cash not added
                                To:

                                Sir, i was added cash 2000 at last week 26th may 18. Debited from my account. But not added in rummy circle account

                                Prerana dhuri (Rummycircle support) 30 may
                                #- please type your reply above this line -# your request " cash not added...

                                Sathiyaraj m
                                5 jun
                                To support

                                To

                                — forwarded message —
                                From: sathiyaraj m
                                Date: tue, 5 jun 2018, 4:34 pm
                                Subject: re: cash not added
                                To:

                                On wed, 30 may 2018, 10:22 am sathiyaraj m, wrote:
                                Sir, i was added cash 2000 at last week 26th may 18. Debited from my account. But not added in rummy circle account

                                Prerana dhuri (Rummycircle support) 5 jun
                                Jun 5, 5:05 pm ist as informed in the previous email, this transaction was fa...

                                Varsha r (Rummycircle support) 8 jun
                                Varsha r (Play games 24x7) jun 8, 12:32 pm ist we are sorry to hear that you...

                                Sathiyaraj m
                                22 jun (4 days ago)
                                To support
                                Dear sir,

                                I conformed with icici customer care as last transaction successful for the amount of rs.2000 with transaction id691245.

                                Kindly acknowledge the same.

                                In case of query raise the concern.

                                To

                                — forwarded message —
                                From: sathiyaraj m
                                Date: fri, 22 jun 2018, 3:09 pm
                                Subject: re: cash not added
                                To:

                                Dear sir,

                                I conformed with icici customer care as last transaction successful for the amount of rs.2000 with transaction id691245.

                                Kindly acknowledge the same.

                                In case of query raise the concern.
                                Sathiyaraj

                                On fri, 8 jun 2018, 12:29 pm sathiyaraj m, wrote:
                                Sir, i was added cash 2000 at last week 26th may 18. Debited from my account. But not added in rummy circle account

                                On wed, 30 may 2018, 10:22 am sathiyaraj m, wrote:
                                Sir, i was added cash 2000 at last week 26th may 18. Debited from my account. But not added in rummy circle account

                                Sathiyaraj m 22 jun (4 days ago)
                                — forwarded message — from: sathiyaraj m
                                Aug 2, 2018
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2018
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Customer,

                                Greetings of the Day!

                                This is with reference to your below mail for payment not updated towards[protected]

                                We would like to inform you that on the basis of the given details we are unable to trace any records at our end.

                                You are therefore requested further to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                                Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                                Regards,
                                Customer Service
                                Techprocess Payment Services Ltd
                                Helpful
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                                  A
                                  Aayushi Joshi
                                  from Nagpur, Maharashtra
                                  Jun 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh, 452001

                                  I did transiction of ida (Indore development authority) but it is not completed and my money from the acount is taken. Please help! By giving refund or make transfer of money in indore development authority acount. M doing payment of lease of rs1472. I have photo of tarnsiction has been successful one. M tring to call you guys also but nobody is answering.
                                  Thankyou
                                  Aug 5, 2018
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Madam,

                                  We are unable to trace the records on the basis of given details.

                                  Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                  Regards,
                                  Customer Service
                                  Techprocess Payment Services Ltd
                                  Idp ielts test fees failure and payment is not refund

                                  IB SHP/42553841/[protected]/TECHPROCE/L212847_ID

                                  FEB/42250891/ielts/L212847_ID
                                  Jaggy Dhaliwal's reply, Jun 14, 2018
                                  fees is 12650 rs
                                  My HDFC Bank account has been debited for Rs 12029.50 but this has not yet been credited to Muthoot Finance. This is a loan payment made, I would request you to please have this credited done to Muthoot Finance on priority and confirm so that i do not have to pay interest.
                                  I paid bsnl bill through your gateway on 15/06/2018. But still not yet success. still not get refund. mrechant referanceis L5155_BSNL POSTPaid. please do the need ful.
                                  thanks
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                                    M
                                    Manik93.,?
                                    from Chennai, Tamil Nadu
                                    Jun 16, 2018
                                    Report
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                                    payment gateway error

                                    Address: Cuddalore, Tamil Nadu

                                    I did gian registration fee through the paynimo on 16/6/2018 two times at 1.58 pm and 2.12 pm. It showing payment gateway error but the amount is debited from my account. Kindly please refund my money to my account
                                    Rs 500 at 1.58 pm
                                    Transaction reference number:[protected]
                                    Rs 500 at 2.12 pm
                                    Transaction reference number:[protected]
                                    Account number :*33
                                    Thank you...
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                                    A
                                    Anill H
                                    from Bengaluru, Karnataka
                                    Jun 16, 2018
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                                    Address: 560058

                                    Dear sir,

                                    With reference to the subject, i made muthoot gold loan payment through techno process paynimo on[protected]:27 pm. Where as 50029.50 rs. Deducted from my acount and after some time it came as transaction failed.

                                    So kindly requesting you to refund the amount debited from my acount.

                                    Please find the below mentioned details fyi & na.

                                    A) deducted from - axis bank
                                    B) payment mode - debit card
                                    C) debited amount - 50029.50/-
                                    D) date & time[protected]:27pm
                                    E) techpro*paynimo muruli/seq no. 025696

                                    For any further information please contact us on [protected]

                                    Regards
                                    Anil h
                                    [protected]
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Jun 16, 2018
                                    Updated by Anill H
                                    Pls reply
                                    I phani Kumar madhira have booked tickets of ttd online for 4 person on 20/06/2018 and the amount has got debited of 1252rs/- and I have not received the money. So I request you to check and please refund the amount of rs.1252/- at the earliest.

                                    Thank you,

                                    [protected].
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                                      S
                                      Sanal Pk
                                      from Madhugiri, Karnataka
                                      Jun 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thiruvananthapuram, Kerala, 695001

                                      I have made an online purchase of rs 33, 405 on 14/06/18 from flipkart through ur payment gateway to corporation bank the amount was deducted from my bank account and it was not received by flipkart i have contacted techprocess and this is the query number

                                      Re:'query no.=[protected]' payment gateway for flipkart failed.

                                      I have contacted the bank and corporation bank contacted techprocess and they have issued a ticket and this is it

                                      Query no.=[protected]' re: amount debited

                                      But till now no action has been taken by techprocess.
                                      Jul 31, 2018
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 27, 2018
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/Madam,



                                      TPSL ID:[protected]

                                      Bank Reference ID:[protected]
                                      Merchant transaction ID: PZT[protected]NZS1201
                                      Transaction Amount: 33405.0
                                      Transaction Date:14.06.2018

                                      The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from your end



                                      Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to you on 15.06.2018
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