[Resolved]  Paytm — paytm - money deducted but irctc shows pending from bank end

Hi,

I have booked ticket on irctc using paytm from icici bank a/c and the amount debited inr 315 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. The message received from my bank as below:

Dear customer, txn of inr 315.00 done via debit card of acct xx8766 on 02-jul-18. Info: min*ptm*irctc. Avbl bal:inr xxxx. For dispute, call xxxx.
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
The IRCTC payment status changed into late confirmation received from bank and the amount is refunded to the bank after 5 days Paytm refunded my money back. But the ticket is not booked due to the late confirmation of payment.
Complaint comments 

Comments

Hi,

I have booked ticket on irctc using paytm from OBC bank a/c and the amount debited inr1240 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. The message received from my bank as below:

ECOM txn of Rs. 1240 was made on your account ending with XXX6132 on 31/07/18 17:24 at WWW IRCTC CO IN.Now clear balance is INR xxxx

Hi,

I have booked ticket on irctc using paytm from indusind bank a/c and the amount debited inr237 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20037
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information