[Resolved]  Poorvika Mobiles — 30 days replacement of phone

Address:

Salem, Tamil Nadu

I had orderd sony xperia z3 from flipkart. i went to poorvika just to check the price and the sales manager of poorvika mobiles of salem near chennai silks said that there is no replacement facility in online shopping, and if I buy from their shop den if anything happens then 30 days replacement will be there and he offered a price of 36 thousand.. So i cancelled the flipkart order and purchased it from there.. I bought it on 15th of april 2015. I ordered 32 gb transcend pendrive from amazon which isnt working properly in xperia z3 but is totally working fine on other phones like sony xperia z and other samsung phones. So i went him to show the problem and replace the phone as he had offered 30 days replacement. I went to replacement..The sales person says there is no replacement.. And after few minutes he says there is 5 days replacement.. again after few minutes another staff of the shop says there is 3 days replacement. We called the service support of poorvika mobiles. They refused from replacement, while their sales manager had offered 30 days replacement. while flipkart was offering 10 days replacement. The shop was near my place so i bought it from there. Now they seems to refuse the replacement offer. I'm very much shattered with the service of poorvika mobiles . There is no good response even from service support..