[Resolved]  Poorvika Mobiles — fradulant insurance

Address:Chennai, Tamil Nadu

I have purchased a mobile from Poorvika ekkatuthangal show room on[protected] I have taken insurance policy also from The new India assurance as below Unfortunately my mobile was stolen, when I approached the poorvika customer care, they carelessly told “This is not in coverage” I went to The United INDIA Assurance Thiruvotiyur Highr road North Chennai branch, I met Mr Bkathavachalam (the Branch manager), He clearly told this policy is forgery document, Poorvika people have not taken any policy for my mobile.and subsequently he adviced to Meet New India assurance reginal manager Mr jagedish in pattulas road, he also confirmed that no policy has been made for my mobile Even I have doubt about how honestly remitting VAT tax (14.5%) to government collected from public. Kindly initiate proper investigation, it will reveal all scams So it is very clear that They are (poorvika) cheating the public by showing New India assurance company banner as a insurer and collecting money, Kindly do the necessery actions against this people I have registered proper complaint in Police regarding my mobile missing and deactivated the same B.Nagarajan [protected] DOUBLE GEAR #7/1, Muthumary Chetty Street, Mannady Broadway, CHENNAI- 600 001 Tamil Nadu, INDIA Mobile +91 [protected], [protected] Telefax +[protected]
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Mar 14, 2017
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
May 10, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Resolved by branch
Dear sir,
i lost my Samsung 7262 mobile. i reported to the manager and claimed insurance. i filed a police complaint in Sellur crime Ps CSR no 1098/2014 . i produced the necessary documents to New India insurance. The file no is 1145. so far I have no received my claim.

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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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