Popular Maruti Complaints & Reviews

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Maruti popular — Service

I have given my Alto car for service on 04 Feb 2012 to papular , they Delivered the car without performing any of the compliant i gave, just cleaned the glass with wiper.


Elam

my email address is pradeepsapna.[protected]@gmail.com

On 24th April I locked my car with key inside near railway station kollam. I called the popular helpline no. [protected]. One person came and release the key. He charged Rs.200/-. He didn't gave me any receipt. Compare to other maruthi service centres the amount is very high. Please give reply for this as early as possible. My vehicle No. KL-02-Y-2748. Alto. [protected]@yahoo.in.

I got the second key after my 1 month follow up !!!

My vehicle is 2011 model swift dzire .
KL 18 H 5282. RC owner Kasim mob:[protected]
Before 2 months my car was in accident. I gave to popular Maruti service centre near mims hospital Kozhikode. 24 August they told me your car is ready for delivery. I told I will come Monday. Then I visited Monday. I was irritated from there . 35% works are pending. I was travelled 3 hr from my home to service centre because 70 klm distances are there . Then I talked with body shop manager. What is this ? What’s going on here? Like that then he told me i will all responsibility for this . You can come tomorrow afternoon I will clear all problems. Then I went Tuesday afternoon I feel they are mad. Or they are useless people. Because they are not cleared problems and one more thing they are made new problems like painting is too bad, they are scratching my car also they are fitting too bad bumpers and they fix side mirror . Side mirror assembly was purchased in third markets. They are changing my good parts and fitting other car parts. The biggest comedy is they released bill only 110000 rupees. What is this ?
They are painted my car then also scratches are there . They told me this is hand finger print . What is this . Then why need for painting. We don’t want painters signature and fingerprints in car body. Then why we want wasting money and time . How can trust these people?

Then Thursday they cover Bodyshop work that is ok
But they destroyed my engine . Saturday car working condition was good when I complained about body work after that they are misusing my car engine. Now warning lights are showing also working conditions is too bad . They’re behaving duplicity on me . This is your culture ? this is your strategy?

When customers are not satisfied with work they will complain. If customers complain they will take revenge . And they are concentrating about how to spoil vehicles. I was complained about painting then they are spoiled in my engine

How can we will trust Maruti

Stealing car parts from your car
ohh Popular forget about going there. I was a great customer and bought swift. When I left my car for repair in the body shop (after a minor accident) I have found my speaker systems were stolen.Luckily we havent left the premises so they stole the speakers from some one else system and replaced it in my car. Asked them what the 5uck is going on. Sir we will fix you in your service visit. I will provide you a new speakers and give you nice offer.
They crash my bonet in front of my eyes and claim that it was done previously.

With the broken heart being a fool I left my car there for the second time. Guess what, they claimed huge amount of money to the insurance and fixed some of the old parts that was on my third visit.

First visit: Car was water washed and the only outer part was fixed. Inner lining wasnt there. shocking the water will spill directly into the bonet and electrical systems. Manager says : "Sir car is fully ready".

Gave warning went for the second time after two days.

Second visit: I have found they have pasted the same old parts still and the part was claimed in the insurance?? Whats goning Onnnnnnnnnn?/????

Spoken to ther area manager and agreed to be fully ready next time.

Third visit: This time I opened my bonet inside to see if everthing alright, GUys please note this down. They tore my cars inner sponge sheet ( Black one) and fixed the bonet and repainted it. It will take only two minutes to carefully remove the buttons and remove it rather than tearing.

What a beautiful and dexterous work done. Besides me there was another customer screaming to the core as he left his car for just a glass replace. Found the car inner doors products were completely replaced with another model. Their car interior use to have the finger click lock system now completely different.
Besides his car seats were torn.

He left his car for just a glass replaced. This car was there as a second car for those one month they stole and replace the parts from his car to the others and charged the money.

BEWARE POPULAR IS STEALING YOUR CAR PARTS AND SELLING OUTSIDE. BESIDES GETTING THE MONEY FROM INSURANCE TOO.

I am even ready to face this a** holes in court as I have collected the enough evidence.

Last but not least. Through a friend from another company I came to know that these guys will change the unhappy customers phone numbers to one of their own manager numbers. Once they received a call from direct Maruthi they will simply boast on their own and after two days change the number back.