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Popular Maruti Complaints & Reviews

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Updated: Apr 16, 2025
Complaints 146
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14
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Popular Maruti reviews & complaints page 3

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Y
Yedhu Narayanan
Mar 19, 2021
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Dear sir,
We booked ertiga at the last week of january this year for a marriage purpose. I clearly mentioned our urgency of vehicle at the time of booking. They promised me that they will deliver vehicle within 3 weeks. Now it reaches 2 month. We dont get our vehicle yet. The manager of kothamangalam branch is an irresponsible ###. They dont follow up with their higher team that is the only reason for this delay. Kindly help us in this situation.
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    A
    Arya k m
    Mar 12, 2021
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    Address: Adwaith vihar,tettimood,nedumangad

    I have given my vehicle for claiming purpose and some technical work on 25feb 2021.(mannanthala showroom trivandrum)They return back by vehicle on 2nd march with out any work done just wash it and given back.My payment has already done and also next insurance also taken from the same showroom.again i compliant about the work and given 2nd time for the same issue on 4th march, aftr the 4days they are not given any updates and hold my vehicle 8days and update given by 9th march only.deliverd by 11march.but door lock also missing...again i called the show room they tell me they will fit that item immediately. Till the time not response from their side.My last periodical service also i gt the same experiance that tym vehicle not washed properly.3time i have given my vehicle back fr the compliants they made, i lost my time. And petrol also.
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      A
      aromal1453
      from Vaikam, Kerala
      Mar 4, 2021
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      Address: Popular vehicles and services chavittuvary kottayam 686016

      Sir,
      I had resigned from Popular vehicles and services chavittuvary kottayam on 4th april.
      I had not been recieved my last salary, From 26th Jan to 4th april (31 Jan sunday also I had worked and 2 over time duty also). I had informed these same to HR . He asked me to submit " no due form". And I had submitted on 2nd march. Waited for 2 days and tried to contact HR, No response from there side. i hope maruti will support me and do needful. Thank you.
      +1 photos
      Mar 10, 2021
      Updated by aromal1453
      Sir,
      These letter is to inform that there was a correction in my complaint regarding the salary issue.

      Date is mentioned in my complaint is mistaken
      I need to get my salary from 26 January 2021 to 4th February 2021
      31 January also I had worked

      In my complaint I had mentioned as( 4th april) actually it is (4th February). Am extremely sorry to HR Department and popular vehicles and services and also to maruti.
      It's only a typing mistake. Popular vehicles and services HR departments corrected my mistake.
      Thank you.
      Mar 11, 2021
      Updated by aromal1453
      My salary was 8000/- per month
      Salary is calculated from 25 to 26. According to that i had worked up to 4th February.
      26 jan to 4th feb I worked. Including 2 over time duty. Now I had recieved the amount of 857/- .
      Only 4 days is calculated.

      Thank you so much maruti for taking action against my complaint.
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        J
        Jinugzz
        Feb 19, 2021
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        I brought new maruti spresso red color car in December in thiruvalla popular maruti center. First service is over. There not insert the gear box cup. And that service time. They are used my petrol also Now i can't ride with my car. So. Many time i called branch. And head office in kochi. They are not responding. I want solve my issu witu in a week other wise im going to consumer court
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          T
          Thomas Avanapuram
          from Delhi, Delhi
          Jan 17, 2021
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          Address: Ernakulam , Angamali, Kerala

          My new Vehicle( Wagoner Reg No. 8732 was taken by Angamali maruthi workshop mechanic for checking the battery. I was informed that the battery is to be replaced and it will take 10 working days. Even after one month nothing has happened. I rang up to them but it was not answered. Then I sent a whatsapp message and theysaw it . The whatsapp no is [protected].Please do the needful. The vehicle is just one year old.

          Yours sincerely
          Fr. Thomas M.T Contact no [protected]
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            A
            amrutapreetam
            Dec 12, 2020
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            Mrs Kalpana Kolekar... Car loan in 2005 Maruti Alto car no MHO9 AQ 914...loan at kolhapur branch.. Chasis no. 475932=B5...Engine no. F8DN3156853..as loan satisfied fully on 2012. So issue NOC.
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              S
              Sanjo lalit
              Dec 7, 2020
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              I had given my swift dzire in Elamakara service centre but the car complaint still persists after giving it again, plz rectify my cars problem as soon as possible
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                D
                Nov 23, 2020
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                Address: Popular keelikattalai branch at chennai

                Yesterday my car(maruthi alto - TN-02AA 2859) serviced at your show room. Service was poor sir. My main issues not solved that is indicater sensor light & pass light conditions very bad after your service. Water service also poor.
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                  H
                  Hadhi Roshan
                  Oct 30, 2020
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                  Address: Madappalli vatakara

                  I am having a 2018 model Swift zdi automatic and i had covered 59000km, my vehicle is having a complaint while auto gear shift and i mentioned the complaint since my last 2, 3 service which i did on past and the complaint was not solved out .the issue is while driving when we slow the car it has confusion for if it wants to go to second gear or first gear and at that the car is heavily jerking . When i visited service centre in madappalli, vatakara the service was very poor .
                  So hope you will find me a solution
                  Noushad
                  [protected]
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                    A
                    Ashin K Dharmajan
                    Oct 22, 2020
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                    Address: Kuttukaran, Cherthala

                    I got old steppini tyre after service and old nasty steppini
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                      S
                      Syed Nihal
                      Oct 13, 2020
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                      Address: Velliyodan kandiyil (Ho) 673506 (pin) nadhapuram 8086645159

                      Not type as a big problem
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                        S
                        Shafeek S
                        Oct 1, 2020
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                        Address: Popular maruti, kanjirappally, kottayam district, kerala

                        Dear team

                        I have purchase a maruti celerio on 16th september from popular maruti, kanjirappally, kottayam district, kerala.. i ordered my vehicle on 14th of august and the popular team promised delivery before or by onam.but i didn't received my vehicle on time and it delays further 16 days and they given it only by 16th september.at the time of delivery they dont given me any of the accessories they offered during order time and during delay period.. i only got mat and a spoiler, for fog lamp they have taken 2000 rs from me.. till now i didn't received steering cover, door wisor and side door beeding.. these things are offered during the time of delivery..i got one call from popular and one from maruti for the feedbacks 2 weeks before, the same i mentioned here was given as feedback, and most worse thing is i did not received any response/actions yet.. this is cheating, i will escalate this in social media because no one want to be cheated in this pandemic period of time, better to go with any other vehicle company like tata.. i will never suggest maruti to anyone around me.i will never go for an upgradation with maruti once more.
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                          R
                          rahul r u
                          Sep 15, 2020
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                          Address: RAHUL R U RAHUL BHAVAN THALAYAL ARALUMMOODU P O

                          Hai
                          I purchase a maruthi alto 800 car in parasuvackkal showroom parassala. The mirror of side glass wiil change and fit adjustment mirror in my car one year they could not change i wiill pay 1500 rs for change the mirror but they will not do it. Please take the necessary action. One year i will follow your show room but not respond for more details contct my mail
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                            A
                            Ams Dani
                            Sep 5, 2020
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                            I given my car for service when the time of get my car back the tools kit are missed.
                            Kindly check
                            My car no is tn 11 ap 6237
                            Service center place popular service center, retteri, chennai
                            Serviced on 27 aug 2020
                            +1 photos
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                              R
                              Rajisha Rajeesh
                              Aug 6, 2020
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                              Address: Popular automobiles madappally

                              Delay in service
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                                A
                                Aadivinayak J
                                Jun 6, 2020
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                                Address: popular vehicles & services pvt.ltd,thattamala kollam -691020

                                Hi, i am aadivinayak from quilon kerala

                                Last year your true value agents forced us for taking a new car from your true value used cars. On 29th september 2019 i bought a used maruti[protected] model) with six months warranty. On feb 9th 2020 the cars ac compressor had damaged, we have approached your agent at true value kollam, they told us to change the ac compressor. So i had showed them the warranty details and all! The employers of true value kollam told us the compressor and parts of 800 had stop production. Your employers cheated us, they are also irresponsible to the customers. They suggested us to call trivandrum truevalue agent for the enquiry of the compressor, they also told me the same thing the parts and compressor of 800 had stopped production. What the hell!! Cheating the customers very badly... If you don't take proper action i will surely move to court...

                                My contact no - [protected], [protected]
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                                  00000vivek
                                  Jun 2, 2020
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                                  Address: Mayithara, popular maruti service centre, cherthala

                                  I had given my alto 800 car for servce and along with that i asked them to recharge my axisbank fastag... When i come back to take my car thy given me new fastag and charged me 500rs.. They tore my previous fstag and new one is pasted... Bt i askd for recharge only thy given me new fastag wth same acount number... They can see my account details while entering the car registration number so they purposfully cheated me... So pleaae rectify my probelm as soon as possible
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                                    M
                                    Musammil Muthu
                                    Jan 18, 2020
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                                    Address: marutholi house ,mokeri [po],panoor, 670692

                                    Njan panoor popularil ninnum ende old vandi [2014 alto800 lxi] exchange cheydh new alto 800 book cheydhu... Old vandiyude all documentsum njan kaimaariyittund... But ende kayyil ninnum oru pair key nashttapett poyitund... Companiyil ninnum ennod paranjadh adhin rs.3000 cut cheyyum ennaanu,...
                                    Njan ningalude first customer alla... Njn exchange cheydhadh alto 800 aan adh pole ende kayyil maruti baleno yum und... My friends and relative kayyilum swiftum, balenoyokkeyaa ulladh... Idh vare oru complaintsum marutiyude aduth ninnum undaayittilla... Ulla cheriya problems nalla reedhiyil pariharich thannittund... Idhum angane cheydhu tharumenn vishvasikkunnu...

                                    Yours good customer
                                    Musammil - m
                                    [protected]
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                                      D
                                      deepsatheesh
                                      from Kunnamangalam, Kerala
                                      Dec 26, 2019
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                                      Address: Civil station, Malaparamba

                                      I have a purchased maruti new swift vxi car from calicut dealer at malaparamba on 29/11/19.

                                      Rs. 500/- was paid towards fastag charges. But on delivery the fastag sticker was not issued. But replied by concerned sales person that duplicate will be isssued on receipt from axis bank and request for the same is already lodged.

                                      Even after a lapse of one month time the fastag sticker is not received. But i am receiving message from axis bank regarding balance in my account in fastag through my mobile.

                                      Please expedite.

                                      Thanking you.

                                      Yours faithfully,
                                      Sdxxx
                                      Sateesh kumar ks
                                      Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                                        M
                                        manojpkumar
                                        from Delhi, Delhi
                                        Nov 21, 2019
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                                        Address: Killippalam, Karamana, Thiruvananthapuram, Kerala, 695014

                                        Today i reached popular maruti, killippalam, trivandrum on receipt of a messeage saying that' special drive day to keep your mruti car dent and scratch free. Just bring your car to popular trivandrum to give a new polished look for your proud loyal carriage' contact niyas [protected].
                                        On reaching there they are telling, the offer only for insurance taken from maruti and bla bla bla...
                                        This is the way the dealer treat customers.
                                        Nov 21, 2019
                                        Updated by manojpkumar
                                        500 rs discount, for Maruti provided insurance and your no claim bonus will go.
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