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PortaMart Complaints & Reviews

www.portamart.in
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Updated: Jun 13, 2016
Complaints 114
Resolved
19
Unresolved
95
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PortaMart reviews & complaints page 2

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B
Balaji1234567
from Delhi, Delhi
Jan 10, 2016
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Address: 600054
Website: www.portamart.in

Hello I ordered an Item last month. My order ID is 159070. Pls Check it out. But till nw I coudnt get it. Pls take step ahead. My mobile No is: [protected]. If the item is returned to you, send it to my office address: Balaji, EIE Deptment, St.peters University, Avadi, Chennai, Pin code: 600054. Already I paid money to this item. Its Urgent gentle man. I already submitted complaint . No respose from ur side.
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    sprakashshiva
    from Hosur, Tamil Nadu
    Jan 9, 2016
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    Website: Portamart

    Sir I bought a flip cover online thru pokamart. The product doesn't match as shown on website. Moreover it doesn't fit the mobile. When called customer care there is no response. No reply for mails. My order Id is 163112. I paid by debit card. Pl do the needed
    PortaMart customer support has been notified about the posted complaint.
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      S
      Sameer Kaginkar
      from Mumbai, Maharashtra
      Jan 6, 2016
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      Address: Mumbai City, Maharashtra, 400091
      Website: www.portamart.in

      Hello, This is Sameer Kaginkar . I have ordered "Micromax Canvas A1 AQ4501 Battery" . Order ID: #161320 Order Date: 26/12/2015 price : 355 I received it on 04/01/2016 but it is defective / not working condition . The battery is last till 45min only and suddenly dischargerd fully . Also it is not properly fitting inside mobile . So i want to return this product and need refund. I have mailed them on "[protected]@portamart.in" They told me that they will contact me in 24-48hrs. But I donot receive any mail from them . Please tell me what to do now?
      +2 photos
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        B
        Balaji1234567
        from Delhi, Delhi
        Jan 6, 2016
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        Address: 600062

        Hello i ordered my product on 19.12.2015. my order id is : 159070 but i didnt receive it yet.. i couldt understand the problem o[censored]rs.
        PortaMart customer support has been notified about the posted complaint.
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          S
          Subhash Jose
          from Idukki, Kerala
          Jan 5, 2016
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          Address: Kottayam, Kerala, 686514
          Website: Portamart

          Flip Cover for Panasonic Eluga Icon - Universal Black 1 199 199 Sub-Total: 199 Order ID: #156814 Order Date: 13/12/2015 Payment Method: Credit Card / Debit Card / Net Banking Shipping Method: Standard Delivery Payment Address Shipping Address SUBHASH Hotel Swagath, Near St.mary's Church, Pattom Thiruvananthapuram 695005 Kerala India [protected] Please take necessary action..Thanks in advance
          PortaMart customer support has been notified about the posted complaint.
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            M
            messina
            from Delhi, Delhi
            Jan 2, 2016
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            Address: 190011
            Website: portamart.in

            The product delivered after ages. the product quality cheap. the flip cover makes no sense at all. the phone doesn't stick into it. it is a total deception. Not worthy of 20 bucks and i paid ten times more!!!
            PortaMart customer support has been notified about the posted complaint.
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            What you see is NOT what you get

            The product delivered after ages.
            the product quality cheap.
            the flip cover makes no sense at all. the phone doesn't stick into it. it is a total deception.
            Not worthy of 20 bucks and i paid ten times more!!!
            Reply
            What is you see is NOT what you get. BEWARE OF THIS FRAUD SITE.

            The product delivered after ages.
            the product quality cheap.
            the flip cover makes no sense at all. the phone doesn't stick into it. it is a total deception.
            Not worthy of 20 bucks and i paid ten times more!!!
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              V
              Virti Doshi
              from Mumbai, Maharashtra
              Dec 30, 2015
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              Address: Mumbai City, Maharashtra, 400103
              Website: PORTAMART

              Order id: #159790 order date: 22/12/2015 item delivered on 26/12/2015 2:23pm payment mode: mobikwik please let me know the procedure to return the product as it does not fulfill my requirement and i am not satisfied. I would like a refund for the same.
              PortaMart customer support has been notified about the posted complaint.
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                S
                subhadas
                from Delhi, Delhi
                Dec 30, 2015
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                Address: Faridabad, Haryana, 121003
                Website: www.portamart.in

                Order ID: #157125 Order Date: 14/12/2015 Flip Cover for Obi Worldphone SF1 - Universal Black 1 199 199 Sub-Total: 199 Standard Delivery: 0 Total: 199 Not received the item after 15days. Unable to contact the support nos.
                PortaMart customer support has been notified about the posted complaint.
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                  K
                  kaushal05
                  from Bengaluru, Karnataka
                  Dec 28, 2015
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                  Address: 60032
                  Website: portamart

                  I have ordered Panasonic P11 Mobile Flip cover -Black on 11th December 2015 and received on 26/11/15, Believe me it is a worst product . it is not like a flip cover, have not seen before like cover there is no camera positioning, no mike positing . it is the worst product . i have threw it, it is no use . it is absolutely garbage . i swear, will not buy anything from this Portamart again.
                  PortaMart customer support has been notified about the posted complaint.
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                    M
                    Madhavmoorthi Bhat
                    from Bengaluru, Karnataka
                    Dec 23, 2015
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                    Address: 560091
                    Website: www.portamart.in

                    Sir I ordered xolo black 1 x Mobile 5" molfi flipcover on 27/11/2015, But i received 5.5"molifi cover on 11/12/2015. and i complaint to portamart customer care, but no response from them .
                    PortaMart customer support has been notified about the posted complaint.
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                    Portamart. In — ITEM IS NOT RECEIVEDIND

                    Infocus m2 flip cover is not received tracking status is delivered Order id :68750 Tracking id: RW[protected]IN
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                      S
                      simonmats
                      from Bhubaneshwar, Odisha
                      Dec 18, 2015
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                      Address: 530014
                      Website: www.portamart.in

                      This complaint pertains to Portamart online portal. I had ordered a Flip cover for my Micromax Canvas 5 mobile on 09 Dec 15. It has taken 6 days for the firm to confirm despatch the item. Besides, the delivery date has been indicated as before 26 Dec. This is despite the fact that I have paid for express delivery. This is plain cheating. The firm cannot take 17 days to deliver an item that too when the customer has opted for express delivery. A review from about the firm clearly indicates that there are many customers who have been cheated by this firm. Please check http://www.consumerforums.in/portamart-fake-online-shopping-website, you will realise the fraud that they are committing. May I request you to register my complaint and take punitive action against the firm. Regards, Captain Simon Mathai
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                        S
                        susanbinu
                        from Mysore, Karnataka
                        Dec 17, 2015
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                        Address: 560036
                        Website: www.portamart.in

                        I ordered Flip Cover for Micromax Canvas Xpress 4G Q413 - Black, on Nov 25th, but they replied below: I asked them to cancel the order and revert back the cash to my card since you don't have the requested item in stock, but they did not respond till now and not refunded the money. Dear Customer, You have ordered "Flip Cover for Micromax Canvas Xpress 4G Q413 - Black", But the item is not in stock. But the following item is available in stock. "Flip Cover for Micromax Canvas Xpress 4G Q413 - Universal-Black" Link: http://www.portamart.in/flip-cover-for-micromax-canvas-xpress-4g-q413-universal....⇄ Please check this and reply this mail. After receiving your confirmation mail from your end we will dispatch the item.
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                          V
                          vimalec242
                          from Bengaluru, Karnataka
                          Dec 16, 2015
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                          Address: Jamnagar, Gujarat, 735133
                          Website: www.portamart.in

                          I had placed the order on portamart website on 3rd November & still i they have not shipped the product. They have not picked up my call & also not responding on my email. My order id is 152574. I need the product as soon as possible otherwise i need refund .
                          PortaMart customer support has been notified about the posted complaint.
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                            M
                            marvind79
                            from Mumbai, Maharashtra
                            Dec 16, 2015
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                            Address: Jalpaiguri, West Bengal, 735133
                            Website: www.portamart.in

                            The website says "In Stock' when you place the order. You also receive an update for the successful order as well. A few moments later they send you an email that the product is "Not in Stock' and suggest an alternate cheaper looking variant. If you check the website (after you have received a mail about the product not being in stock), the product still shows as 'In Stock' *Ordered a flip cover for Xolo Black 1x
                            PortaMart customer support has been notified about the posted complaint.
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                              M
                              Mayukh Bhattacharya
                              from Tiruchchendur, Tamil Nadu
                              Dec 16, 2015
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                              Address: Jalpaiguri, West Bengal, 735133
                              Website: www.portamart.in

                              Order ID: 152641 Order Date: 03/12/2015 Order Status: Confirmed Products 1x Flip Cover for Gionee Elife E8 (Black) 299 Order Totals Sub-Total: 299 Express Delivery: 29 Total: 328 Still no update of the matter till date. Mayukh Bhattacharya Kolkata email id:[protected]@rediffmail.com mob:[protected]
                              +1 photos
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                              Customer care number is switched off

                              I have ordered a flip cover for acer liquid e700 through portamart.in on 15/02/2015 Till now i didnt get any response from them regarding the dispatch, etc.
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                                M
                                Mbarnav
                                from Pathankot, Punjab
                                Dec 14, 2015
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                                Address: Nayagarh, Odisha, 752070
                                Website: www.portamart.in

                                ORDED ID: 150870 1. I have paid Rs 229/- on line for purchase of Flip Cover for XOLO Black 1X mobile on dtd 28/11/2015. 2. After 3 days, they wrote me that, the required product is not available and they promise to deliver another product namely "XOLO Black 1X Universal flip cover" which rate was rs. 199/- rs. 20/(discount)= Rs. 179/. 3. I agreed. 4. Again after 2 days, they wrote me due to incomplete Shipping Address the product could not be deliver. I send the same address again. 5.On 14.12.2015 I have received the product. But the product is non branded and seems like a product of Rs. 10/- 6. The product is not fit for the model & the size is larger than the ordered item. 7. Hence, I want the amount to be refunded to me or supply the required product
                                PortaMart customer support has been notified about the posted complaint.
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                                The website says "In Stock' when you place the order. You receive an update for the successful order as well.
                                A few moments later they send you an email that the product is "Not in Stock' and suggest an alternate cheaper looking variant.
                                If you check the website (after you have received a mail about the product not being in stock), the product still shows as 'In Stock'
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                                  9
                                  9994080505
                                  from Doraha, Punjab
                                  Dec 12, 2015
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                                  Address: Madurai, Tamil Nadu
                                  Website: Www.portamart.in

                                  My order no 153766 on dated 06/12/2015 was confirm by your message that the product is out of stock kindly refund our money earliest my A/C no [protected] ifsc code SBIN0000924 TANJORE MOBILE. NO.[protected]
                                  PortaMart customer support has been notified about the posted complaint.
                                  Dec 12, 2015
                                  Updated by 9994080505                                   Can we able to order another product for the same order no153766
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                                    M
                                    mayukh1971
                                    from Kolkata, West Bengal
                                    Dec 10, 2015
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                                    Address: Jalpaiguri, West Bengal, 735133
                                    Website: www.portamart.in

                                    Order ID: 152641 Order Date: 03/12/2015 Order Status: Confirmed Products 1x Flip Cover for Gionee Elife E8 (Black) 299 Order Totals Sub-Total: 299 Express Delivery: 29 Total: 328 Paid through Debit Banking on 3/12/2015. Received an email regarding the purchase.Also received an email regarding purchase from Instamojo.com Still no details regarding delivery of the product.I am really worried. Please help me.The customer service phone at their site shows always busy.
                                    +1 photos
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                                      S
                                      sreeman s
                                      from Bengaluru, Karnataka
                                      Dec 9, 2015
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                                      Address: Bangalore, Karnataka, 560048
                                      Website: www.portamart.in

                                      On 4th dec i have ordered an item from portmart and order id is 153124 and it was mentioned within 3 days product will be dispatched but today is 9th 5 days completed and there is no update on status of the order i tried calling customer care but there is no response and call gets disconnected within a minute with no answer please help me and there no way to cancel the order as well. i need the order or i need the refund anything is fine.
                                      PortaMart customer support has been notified about the posted complaint.
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                                        Mbarnav
                                        from Pathankot, Punjab
                                        Dec 4, 2015
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                                        Address: 752070
                                        Website: www.portamart.in

                                        ORDED ID: 150870 1. I have paid Rs 229/- on line for purchase of Flip Cover for XOLO Black 1X mobile on dtd 28/11/2015. 2. After 3 days, they wrote me that, the required product is not available and they promise to deliver another product namely "XOLO Black 1X Universal flip cover" which rate was rs. 199/- rs. 20/(discount)= Rs. 179/. 3. I agreed. 4. Again after 2 days, they wrote me due to incomplete Shipping Address the product could not be deliver. I send the same address again. 5.On 3.12.2015 they wrote, the item was sent through: INDIA POST Shipment Tracking ID: RW[protected]IN 6.During the time of tracking India post site shows consignment not found
                                        PortaMart customer support has been notified about the posted complaint.
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