[Resolved]  Priority International — Cheating customer by the name of providing holiday

Address:Pune, Maharashtra

Priority International, who claims to be providing best holiday across India is cheating customer. They have taken Rs.81, 000 from me for 5 years and did not explain me all the details at the time of taking package. Now they say that I have to pay Rs.15, 000 as Annual maintenance charges every year and what they will do is provide hotel and pick-up and drop. Persons involved in this cheating are: Prashant Bansal - [protected] Altamash Momin - [protected] Also at the time of booking they said that the amount can be converted to 24 month EMI without interest. But it is not done yet. I have to convert it by myself and paid penalty for the same. When contacted their credit card department head, he said that he will pay the penalty. But it is also not done yet. The person detail is : Wasim Khan - [protected] Also I want to book a holiday and those guys are not at all supportive. It is my strong advice to you guys " PLEASE PLEASE DO NOT TAKE PACKAGE FROM PRIORITY INTERNATIONAL ". They are not good. Go for MakeMyTrip. They are the best of all.
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Jun 29, 2016
Complaint marked as Resolved 
Please reopen the case.
Mar 24, 2015
Updated by Gaurav Sotani
Complaint not resolved. Kindly reopen it.
Verified Support
May 03, 2015
Priority International Customer Care's response
ISSUE RESOLVED BY PRIORITY INTERNATIONAL.
Complaint comments 

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This happened to me as well. Same story. So i would like to inform everyone to send your email id/whatsapp phone number to sap.[protected]@gmail.com
Please help me i am also cheated and give money 25, 000 for membership...
patel.[protected]@gmail.com
Fake fake fake... Priority international holidays club pvt ltd (Pihc) cheating people.

I would recommend people who got call from any lottery or coupons or vouchers or holiday packages etc.

Before signing any agreement ask following things in written and then only sign it.
1. Provide the list of tie up hotels. (As what they show is just fake). Ask to show it in computer/website. Not any of their notepad or own said dictionary.
2. Ask them in writing that they need to provide gym membership for life time or for what specified time. They will suggest you to wait for just few days.
3. Events they take in a year. That Does not happen.
4. Check the gift items they provide.. Specially silver items :p
5. Emi options that is very cheated one, do not sign agreement without understanding it well.
6. When they will tell you that they have hotels and properties in abroad too and they will show you their dictionary then just ask them please show me in your website. And i need in written where and all you have facilities. Ask for the list of places and list of hotels. They may say this will be changing time to time. That means you just have to understand once you sign they will change that there is no such hotels tieup.
7. If they say they have tie-up with taj, oberoi, leela etc.. Then just tell them let me call up the customer care and confirm. Then only i can sign. Or just tell them i need in written that you have tie-up with them.
8. Do not give card directly to them. They will start swiping they we will hurry well.. Do not get panic at all..

If they do not fool you for all above conditions.. And giving in written the same moment.. Go for it or else deny straight away their offer.

If you still sign then you can not imagine how much your precious time you have to loose.

You can ask them one question (If you don't sign) please reimburse my auto/train fare/fuel charges for wasting my 1 or 2 hours time.

Last but not the least do not forget to share this information as people are getting trapped easily now a days with these kind of offers.
Hi guys pls infm how we can get our money refund as i hv shouted and tried but they all are cheater chander.[protected]@gmail.Com
yes its true they r cheaters, we are a family of three, my husband and a thirteen yrs old boy, they told us that a thirteen years boy will not be charged extra as they will consider as one single child instead of two small child below it and now they r saying no for the same . Really this people are fraud
SOME TIME BACK i REGISTERED A COMPLAINT ON THIS SITE, Reply received from the company is as under which says I shall be receiving reply in several days

Greetings. Your complaint has been forwarded to Priority International customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on https://www.consumercomplaints.in click here: We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
https://www.consumercomplaints.in Team
I am getting a bad service from Priority international as well. I took the membership for 1.35lacs as part of their promotional offer along with a 40K big bazaar gift voucher and am now regretting falling for their trap. I would highly suggest not to screw your brain and time by investing money in their fraudulent schemes. I have not been given a holiday package for the 40K even after repeated follow ups.
I came across this company today at Vashi Navi Mumbai
Address:-

Satra Plaza, Office No.214, 2nd Floor, Plot No.20, Sector-19D, Vashi
Navi Mumbai.

Person I met
Anurag Lohare[protected]

and happen to speak to their so called professional executives.By Grace of God I didn't rely on them and didn't gave them a single penny by any means.I negotiated with them and they got ready even on ₹ 2000/- to freeze the deal.But I didn't even gave them that and finally the guy told me he is booking my package with special approval and I can make the payment even after a week's time.

I have also lodged a complaint in "Citizen Cop Mobile Application" and got a call from police administration as prompt reply.Suggest all of you go to your local police station and lodge a criminal/Fraud case against this company.For any support and guidance
I can be reached at
[protected]@gmail.com
[protected]
I am sooo fed up with these people...really smart cheaters they have hired... Shashank, Sonal, Javed, Harsha,
Shahnawaz ...OMG ...list is endless
dear all

pls we need to do something when i hv applied this card 1 year back immediately after 15 days i understood they r cheater and insisted them to refund my 1 lakhs .
in all way they cheated and lied to us
later on they said any international hotel booking must be done 60 days prior this time i gave them 90 days prior my plan
they replied before 60 days they dont accept
again 60 days prior i gave them my plan for travel they replied in 15 days after several call / email that they dont hv portal . it means when they find its expensive deal they hv answer " they dont hv portal " .
again i changed destination again after 1 week same thing " THEY DONG HV PORTAL"
so guys u need to decide ur holidays acdng to their destination not acdng to ur choice .
also hotels what they wil provide is either they r getting free due hotel want to promote themselves .

so its very bad deal we guys choosen. i request whoever bought their cards should fight . further more people sholdnt be involve with them .
as while applying card they will not give u clear details .

thanka chander sen khanchandani
chander.[protected]@gmail.com
I am also a member of priority services and these people made me fool too. They showed us star like life in their membership but after joining I realised how they are making us fool. this companyhave nothing to be prior.
Priority International is a FRAUD Company!!!
We were bluffed into the 10 years membership showing us the catalog of 5 star hotels on international location claiming that they have a tie up with these hotels .
The contract I signed mentioned that we are entitled to avail 6d and 7nights of accommodation per year (for Domestic AND INTERNATIONAL locations) .I can also carry forward my vacation of the current year to the next, thus availing a maximum of 12 Nights per year.

Now that I have requested them to book 12 Night for us in Europe, they denied doing so saying that they do not club the holiday for international locations. Which indeed is not at all mentioned in the LEGAL contract I signed.

After Insisting on the same, they agreed to make it for 9 nights with a condition of asking for more money !!!
They Asked me to pay 50K (owing to the maintenance cost for all 10 holidays in advance)

They are a bunch of shameless frauds and nothing else.
I am In process of taking a legal action, if I do not get my accommodation booked this time.
Its been 3 years that I have paid 1.5 Lakhs and still unable to avail a single holiday !
Guess we all should file a single case against them in the consumer Court!!
Ya they r cheater.they gave me two vouchers on 25 january n told that by paying rs.15000 u will get free trip.now they r not giving me free trip n not giving me my.money back.they also now told me that for a trip i have to pay balance amount.i already gave a letter to Mr.Rohit with all details.but almost two months r getting over he didnt called me once.so what should i do
Hi, All
I Request all of you. when we all collect and fight this company. then see
all of your money refund. So give me name cell no. & Amount
hi all

how we need to process even we all need to take legal action / call police their office / so others shouldnt be cheated / pls infm how we need to do further we should close down their office from mumbai/ pune . pls infm . we hv paid 1 lakh. i hv my internation cell no .
Hello All,
I got call from Priority International stating i have won some gifts and please come to office to collect free gifts. when i visited place was noisy (Loud music- so that you can not hear whats happening on next table) and they have asked me not to use mobile inside since this is promotional offer. Salesperson were asking general question to become friendly (by which i have became more conscious). He offered me few travel packages which were extremely attractive by seeing and hard to believe. i strongly denied stating i have came here to take free gifts and not any packages, but as expected he was again trying to convince me benefits, price, offer gym, travel, club, dinner, installments etc etc and started dropping prices even without asking. by the time he was calling their senior i have googled about priority international and landed to this pages reviews.( nearby by staff was requesting me to not to use mobile). when sales person came with senior person i have asked to read reviews on this page which they were explained that fake reviews were put up to internet by their competitors to tarnish their image, which made me laugh. i asked him to show any positive feedback on internet which he was searching on this blog but failed and was not in position to convince me anymore.
Thanks for this page and people who put their review/complaints which saved me from this trap.

Thanks,
Saurabh
@Saurabh, Good to hear. While purchasing membership I was in discussion for around 4 hours in which i was put in a state that my conscious thinking had stopped. With my initially rejections i am not sure later how did i agree with purchasing membership. I really feel bad of not using smart phone at that moment.

Anyone, if you have purchased membership please call up bank immediately and raise a dispute you might get a refund.
I paid 105000 for 5 years, April, 2015, Mumbai. per night hotel 4500 I paid.
Before membership, They had promised that they have tie up with Fariyas Hotel, Lonavala,
After membership, they says they do not have any tie up.
Before membership, they says they can arrange hotel anywhere in world for 21 days continues stay,
After membership, they says only 14 days possible ( after lots of discussion)
before membership, they says, you may gift bookings to your friends and relatives.
after membership, I booked 2N for my father in Mahabaleshwar, booking voucher received.
which cost 2500 per night hotel as per Make My trip, now I have asked to book 2 night for myself in Lonavala, they says since your fathers hotel got booked, we can not take any more booking. I am shocked after that, how would utilize my rest of the days.
They do not pick up phone, too many phone numbers which keeps getting changed.
I did call consumer forum, they sent an email to PI for explanation, they did not receive any response. Consumer forum asked me to send letter to them through reg. post, I did and wait for few week with no response. I think, a country like India is very easy to do any such fake, forge business activity because such people does not looks serious about law.
Recently i become victim of priority international. i am giving one star rating but there was no option to give negative rating otherwise i could have given.
Story starts when priority international staff called me and informed i have won some lucky draw and i need to go with my wife for 90 min session, i was well aware about this kind of fraud. but when they started explaining about their plan and after long discussion my mind stopped working. they shown picture of all hotels, spa, gym etc. i wanted to check their tie-up but afterall discussion it became very late, it was 10:30 pm, they were in hurry to close the deal and i was also in hurry. i should have read the agreement carefully that time. They sold me 5 yr membership for 125, 000/- Rs. They had promised to give ABS Magarpata Gym, as complimentary, that was also one of the main reason to take this membership. It's 2 month since i have taken membership but still i haven't got Gym membership. Already around 50 mails i have send but no use. I am planning to file police complaint against the Sales team Balram Patel, Nazeer, Manoj and Priority group and complain in consumer forum and going to speak to season mall, magarpatta authority to remove them from their premises. Otherwise they will be keep cheating people like this.

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