Projekt Perfumery India Complaints & Reviews

Address: Ikkanattu (H),Nellikyzhy (p.o),Kothamangalam

I had ordered Splendor perfume and my cash had already gone. But so far I have not received a message. Payment details attached herewith.
Projekt Perfumery India
https://cdn.razorpay.com/static/assets/email/check-success-green.png
₹2, 579.00
Paid Successfully
Payment Idpay_Jae9vkB2cj79ux
MethodCard XXXX-XXXX-XXXX-8414
Paid On28th May, 2022
Email [protected]@gmail.com
Mobile Number [protected]

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A

Alias Varghese

Jun 6, 2022

I had ordered Splendor perfume and my cash had already gone. But so far I have not received a message. Payment details attached herewith.
Projekt Perfumery India
https://cdn.razorpay.com/static/assets/email/check-success-green.png
₹2, 579.00
Paid Successfully
Payment Idpay_Jae9vkB2cj79ux

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On 12th may 2022 I placed an order over a perfume from this site.When i tried for payment it got failed.later after an hour i got a message saying my money was deducted. I mailed the customer care but there was no reply. The customer care number is out of service.please refund the money

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Website: perfumery.co.in

I ordered a Dunhill Signature Collection British Leather For Men Eau De Parfum 100Ml for Rs 8, 499.00 plus shipping on 20 th October 2021
ORDER #PPI-SX[protected]XX

I have been trying to get in touch with them. There is no response. Till date they havent fulfilled the order.

Please look into it and get the refund.

Ive waited long enough. Its may 2022.

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I placed this order -#PPI-SX[protected]XX on 13 April. - I received a message from them that the order has been dispatched on 14 April and they gave me a smartr logistics tracking number (xse[protected]. - However, the package has not moved from the initial ‘booked’ status. I reached out to smartr logistics and they said the order has not been given to them to ship. - since then I have reached out to perfumery on their Facebook messenger, on their email address - [protected]@perfumery.co.in. They just don’t respond. Request you to please help me get a my delivery or a refund from them. I am now seeing lots of customer complaints on the internet and this looks like a fraud company. Please help.

May 9, 2022

Complaint marked as Resolved

Thanks … I received my order today. I had earlier received a response to my query on the company’s CSX link, confirming they had procured my order and would ship it in a few days.

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Address: Shyamal Cross Road Ahmedabad Ahmedabad District Gujarat India 380051

PPI-SX[protected]XX Club de nuit Sillage 2, 999.00
Armaf Niche Oud 1, 399.00
Club de nuit Intense EDT 2, 499.00
Club de nuit Milestone 2, 999.00

PPI-SX[protected]XX Nassamato Pardon 6, 499.00
Chorpard Oud Malaki 5, 899.00

PPI-SX[protected]XX Amuage Jubilation XXV 14, 999.00

PPI-SX[protected]XX Amuage Reflection man 11, 999.00

PPI-SX[protected]XX Xerjoff 40 Knots 100ml 10, 799.00

PPI-SX[protected]XX Xerjoff Alexandria 11 100 ml 21, 148.20
Nishane Ani 50 ml
Total 81, 239.20

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These scammers have duped me of my hard earned money and refuse to deliver products or give me my refund.

Their online presence like Mouthshut, Google review, Amazon and other social medias is littered with numerous other customers with similar negative experience.

Now they want to whitewash their business malpractices by bribing people to write fake reviews and artificially manipulate online ratings(screenshots attached):

https://imgur.com/a/CEttVYz

Their link telling people to artificially manipulate Mouthshut reviews:

https://web.archive.org/web/[protected]/https://forms.monday.com/forms/7aeb540eb...⇄

!! Stay far away from these professional scammers !!

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Goldie13

from Delhi, Delhi

May 2, 2022

Hi .. looks like I’ve been duped as well. Been waiting for my delivery for the past 3 weeks and these people don’t even bother to respond.
I’m just reaching out to a few people to check if they received their delivery from these people. Did you get yours eventually?

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I had placed an order of 4 perfumes on 16th Mar 2022. I received the delivery on 28th Mar 2022. But when i opened the packet I found only 2 perfumes have been delivered so another 2 perfumes missing. Then i tried to contact them over phone, the number is not in service. Then i wrote 2 emails seeking the status of missing products. But till now no respons3.

Order no : #PPI-SX[protected]XX

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ORDER #PPI-SX[protected]XX placed on February 25, 2022 cash on delivery of amount Rs. 1, 499.00, after i received the product there was a leakage and only half of the bottle was empty and also i ordered for Wood core - I By Projekt Alternative - 50ml Extrait De Parfum but i received wrong product, immediately i requested for refund till today no response

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I placed my order # UBX1XKLF-13550-F8 on 7th Feb 2022. There have been zero updates on the status. Multiple calls on a daily basis have gone unanswered. No reply to emails. No reply to texts. Their whatsapp is a farce. These websites are truly run by a bunch of crooks. No customer service, no accountability, no refund, no updates.

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Goldie13

from Delhi, Delhi

May 2, 2022

Hi Poonam…looks like I’ve been duped as well. Been waiting for my delivery for the past 3 weeks and these people don’t even bother to respond.
I’m just reaching out to a few people to check if they received their delivery from these people. Did you get yours eventually?

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Poonam11111's [Complaint's author] reply, May 3, 2022

Hi goldie
No, I have neither received my order nor any updates. Sorry to hear you had the same experience. I’m at my wits end as to what to do.

Goldie13's reply, May 9, 2022

Hi Poonam,
I received my order today. I had been following up on my order in these two ways:
- I had put in my query on their csx link. I received a response from their csx team, confirming they had procured my order and will ship it. This is the link: https://perfumery.co.in/pages/csx
- I was also following up with a girl named Pooja on their WhatsApp number - +91 7486036808

Hope this helps you. I can feel your frustration as they don’t respond easily,

Regards,
Goldie

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Address: Puthi Dhanora, Baghpat District

I placed an order for a perfume on February 4, 2022 (Rs. 3889.26). Order ID for Order is #PPI-SX[protected]XX. I still have not received any intimation about this order and i have tried to contact the service centre but have not received any solution for my problem. Please assist (either deliver the order or send refund).

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dullarobin

Jun 23, 2022

It's been more than 4 months, there is no update regarding my order.

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Address: Gujarat

Order not delivered since 3 weeks.

.PRO ALT[protected]

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Rajendra T Joshi

from Mumbai, Maharashtra

Feb 28, 2022

Today I recieved my perfumes Thanks..

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Address: Gujarat

Order not delivered..
PROALT[protected].
More than 3 weeks since order placed, no delivery or any updates inspite of several reminders..I have made the advance payment.

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Rajendra T Joshi

from Mumbai, Maharashtra

Feb 28, 2022

Today I recieved my perfumes.thankd

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I made a purchase on September 27, 2021 and so far nothing has been shipped as purchased. They take time to respond and these never lead to a conclusion.

Sell order #PPI-SX[protected]XX.

Please, I want a resolution to this problem.

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I ordered Sarah Jessica Parker - Lovely from Perfumery on 22nd January, 2022.
Its been 2 week since I had placed my ordered and till date I have not been update on my ordered.
When talking with their customer care service via their whatsapp no: +[protected] all i received is that my ordered is in transit/under procurement.
Since they listed this perfume as being in stock I thought they will ship right away but thats not happen to be the case as I came across quite a number of people from their instagram page ' Perfumologist' that they had faced the same issues as mine.
And now they turn their comments section off on their insta page and deleted comments from their Youtube channel ' Projekt Perfumery by perfumologist'.

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Address: Gujarat

Why is there no update regarding my order done 3 days ago? Also, if it is not able to fulfill kindly update the order and refund my amount. Also the contact is not reachable and no response on WhatsApp. Also the email is fake and unreachable. Kindly refund my amount if the delivery is not possible as early as possible.

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I ordered two perfumes (Order ID #PPI-SX[protected]XX) but received only one. The email mentioned that the order would come via Delhivery but it came via Bluedart, and that too partial. The Delhivery order is showing ordered cancelled. Pls check where is my second perfume and when would i receive it. The Bluedart order i received on Thursday, 13th Jan 2022 had 2 perfumes written on the cover of it but received only one (Bvlgari #bashbin) inside. All images and details shared on email id of Mohit and Perfumery Team. Pls check asap and confirm when will i received my second perfume (Retail pack of Salvatory Ferragamo), thanks.

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Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

Order #PPI - SX[protected]XX

Order Ship ( 59862 )

Bluedart tracking - [protected]

No updates yet. Still showing preparing order it's been 19 days now. No one has called me Or messaged me Or emailed my regarding this that the issue of the delay is this or that when I emailed on ( [protected]@perfumery.co.in ) it shows email not found.

I had called on this number which I got from google and he couldn't even speak proper English I was surprised how he was a customer care executive anyways once I explained him he asked my order ppi number and I gave him he instantly said we will ship it today or tomorrow but I highly doubt they will but I recorded the call so I can use it against them if they don't. I will take this matter to the consumer court and higher ups to international perfumers.

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Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

I ordered a perfume from perfumery.co.in
ORDER #PPI-SX[protected]XX on 31st December 2021, 12:38am.
I paid in advance via credit card.

Payment id razorpay - pay_IdnPkFjxLmyd9T

Tracking id - [protected]

Even after 7th day today I didnt get any updates it still says shpment is being prepared. I contacted bluedart also they said seller hasn't shipped the item yet contact them but they are unreachable. they haven't ship my item yet. No reply from their customer care email id [protected]@perfumery.co.in. I don't have any number where I can call them and talk to them about this issue. Please help me get me my order delivered or please get them refund my money. I have googlee and it shows Mr mohit khatri is the owner of this

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Website: Projekt perfumery

My order placed 5th sept 2021 has not been sent out yet to me and im based in mumbai . Despite several emails and 1 apology for the delay from hour end with a promise to ship it asap in november, till now its not beem received and its 2nd week of december. My order number is #PPI-SX[protected]XX
Gres cabotine cristalsme. Please send it or else refund my cash . Thanks

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Address: F1 asia house , Ahemdabad 380009

I placed an order on their website on 19th July 2021 its been over 4 months now they have stopped replying to queries regarding this order also when i asked for a refund no action was taken or I keep writing to them regrading this issue in hopes that they will resolve this issue but as you can see its been over 4 months and i have lost my money here...please help me if you can, I am mentioning all the details below regarding the order in question
thank you,

ORDER #PPI-SX[protected]XX

Placed on July 19, 2021 at 4:16 am
Product SKU Price Quantity Total
Hermes Tere Dhermes Eau Intense Vetiver Edp 200ml - TESTER
₹ 4, 999.00 INR 1 ₹ 4, 999.00 INR
Subtotal ₹ 4, 999.00 INR
Shipping (Standard Shipping) ₹ 99.00 INR
Total ₹ 5, 098.00 INR INR

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Poonam11111

May 3, 2022

Hi apurva
Did you receive your order finally? It would help to know. I’m in the same boat!
Poonam

Projekt Perfumery India Complaints & Reviews

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Projekt Perfumery India reviews & complaints page 5

Shipping details not message me. I am already paid my cash.

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Order not placed but money deducted

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Ordered in October. Havent shipped

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Ordered Perfume not shipped

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Non delivered products

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Stay away from these Scammers! Beware of fake reviews!

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Some of the ordered items missing.

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Damaged and fake product

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Order undelivered even after 6 weeks

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Order Not Delivered

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Delivery of perfume not done

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Delivery of perfume not done

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5 months waiting for delivery and still nothing

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Prepaid ordered do not received nor any refund

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No updates on my order since 3 days

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Perfume Missing

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Order not shipped yet since 31st Dec 2021 no response from calls msgs email whatsApp no I feel I have lost my money

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Did not ship my order perfume even after 7 days now no reply on email no updates on tracking no call number no support bluedart he

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I didnt receive my order for 4 months now

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Pending order & refund issue since 4 months

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