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Projekt Perfumery India Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 327
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74
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Projekt Perfumery India reviews & complaints page 7

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A
Avneetkohli
Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Had ordered a perfume on 26th April 2021, it’s not yet delivered, no response to emails, customer service chat does not respond.
Order #PPI-SXXX[protected]XX...
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Sha159
May 28, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of prepaid orders placed in April

Orders placed in April ( prepaid) one of them mentioned as express shipping, order numbers[protected] and[protected], has still not been shipped. Reminders via emails, WhatsApp number messages and their own website chatbox there has been no response .
It's shocking callous attitude considering it's nearly two months of placing and paying for their orders. The team supposed to be working there cannot even respond to customer.
Perhaps...
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Sha159
May 28, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of prepaid orders placed in April

Orders placed in April ( prepaid) one of them mentioned as express shipping, order numbers[protected] and[protected], has still not been shipped. Reminders via emails, WhatsApp number messages and their own website chatbox there has been no response .
It's shocking callous attitude considering it's nearly two months of placing and paying for their orders. The team supposed to be working there cannot even respond to customer.
...
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A
Arsalan Quadri
May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Confirmed but not received

Hello,

I had placed an order #1-9957X-4269-XZP on perfumologist.in for Rupees 539.10 on April 17th 2021 through PhonePe UPI and on April 18th 2021 I received a confirmation email that the order is packed and I would receive shipping details in next 12 hours.

However, I received an email on April 20th 2021 that my amount of 539.10 is refunded and would reflect in my wallet.

I still did not receive...
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Rifath Jain
May 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burberry perfume ordered by me

This is with regards to my order no
SXXX[protected]XX for a 50 ml Burberry for women eau de toilette. Ordered on 5th april 2021 . I have paid online too! Its been more than a month. I have sent two mails asking for the same but no reply!! So very unprofessional!! Pls either send me the product or refund my money back....
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1
18a/c
from Agra, Uttar Pradesh
May 7, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 perfumes order may and June 2020, both for Guerlain L'Homme Ideal

A. number 30211

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Re: is my order on way? ...
Inbox

Projekt Perfumery India [protected]@perfumery.co.in via mailgun.org
Fri, Aug 7, 2020, 1:46 PM

to me

Thanks for reaching out! We'll be back in 9 hours
Hello,
Order id 30211, It is in transit and dispatched by 15th August.

On Fri, Aug 07 2020,...
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T
tani06
Apr 30, 2021
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Non Delivery

I had ordered 2 perfumes from Perfumery India, Order #PPI-SXXX[protected]XX and they have not been delivered for 3 weeks. They have not even replied to any emails or msgs sent. We hope severe action is taken against fraud as this is as bad a nigerians stealing money online....
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Praveer Naigaonkar
Apr 27, 2021
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They scammed me

I'd bought a perfume from this website and paid online. The product was never delivered. I posted on their instagram, the owner promised that it will be delivered. But it was never delivered. They're running a scam. Beware...
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Sriletchoumy
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To get refund

I ordered this product in August 2020 but I didn't my product so cancelled and asked for refund but still they are not refunding...
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pranjalij
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My order

I had placed an order few weeks back, they hvnt delievered it nor refunded the money. i want answers.
ORDER #PPI-SXXX[protected]XX...
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A
Aarthi Anu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from team regarding my order for past 1 month

I have placed order in one of their websites attars.co.in. the order value is around rs17740. Since I placed a huge order, I am trying to contact them via mail, chat box, calls, instagram, LinkedIn, Facebook but no response from them. Useless website. I should have read reviews first and placed order. Those guys are active on social media but no response only for those who placed orders....
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R
RiturajGogoi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund done as promised

I placed an order on December 5, 2020 at 2:22 am. The perfumes that I ordered were : Dunhill desire red (150 ml tester), Dunhill Century (135 ml tester) and Moschino Uomo (125 ml tester). I have received the later two as partial delivery but I have not received Dunhill Desire Red (150ml tester) till date. When asked about it, the Customer care says that it will be dispatched soon but nothing has reached me yet. I tried to reach out to Mohit...
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RitwickGuha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered Order #PPI-SXXX694752499XX

I placed on order for an item on February 26th 2021 (Order #PPI-SXXX[protected]XX). Till date the status of the order has not changed (unfulfilled). I have sent several emails inquiring about the order but I have not received a single response so far.

It is now more than a month and the product has still not been delivered. This was supposed to be a birthday gift for a family member. I am extremely disappointed with this level...
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Ravikumarsh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered even after 5months

Hi my order has still
Not been delivered even after 5months of order. No communication or update received from company even after repeated update request.
order #PPI-SXXX64361399XX....
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J
Jazzzz33
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not shipped.

Address:India, Ahmedabad

I ordered two perfumes,
Order number- SXXX[protected]XX, SXXX[protected]XX.
Order dates- 11/03/2021, 15/03/2021.
I got stuck on this fake site for perfumes, placed two of them. But its been 25 days, and nothing is shipped till now. I texted the owner mohit on instagram but he cleverly replied once and later put my profilr in restricted list so that he cannot see my msgs and can save himself from responding. I mailed more...
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Address:udaipur

PPI-SXXX[protected]XX

my payment not refund...
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Paras agarwal213
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Not received product after 30 days

Paid 30 days back for a product but not yet dispatched. They say its not available and u can change order. I did it politely. I ordered something which i never wanted instead that too not being dispatched and not even refunding money. They infact stopped replying to my texts. They are fraud. Dont buy anything from them...
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Took order of a perfume which was not available with them and then after 15 days i was asked to change my order to which i gave them new name politely which is not confirmed. This happened twice. First time I thought this happens sometime but this is how they work and operate. Bloody ###
Mohit katri is a ### when it comes to business. He is an fraud.
They never deliver on time and always ask to change order and never refund the...
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As title and complaint but the regular misinformation about delivery dates are now unacceptable...Item ordered Late January 2021, still awaiting email to say it has been dispatched...its now mid March 2021...appalling......
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prety chaudhary
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not even shipped in last 7 months

I ordered a perfume in August 2020 and paid rs. 5098 in advance. I didnt receive anything. When asked, always the same reply that it's stuck in transit. Finally I asked for my money back. They have stipped responding to mails since then. Customer care is only via chat and they also have standard line that it will take time to process refund. Its already one month since I asked for refund. Clear frauds. Why they are allowed to have online...
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