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PUBG MOBILE India Complaints & Reviews

www.pubgmobile.in
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Updated: Mar 17, 2024
Complaints 728
Resolved
49
Unresolved
679
Bad 😕 It seems that PUBG MOBILE India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PUBG MOBILE India reviews & complaints page 23

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K
Kaushik Buddhi
Jul 24, 2020
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Website: www.pubg official.com

Sir,
I have purchased the pubg uc of rupees 799 all the payment went sucessfully but i didnot received the uc when i am raising the complaint to the pubg helpline team and i have submited the proofs correctly but they are not giving the response.
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    iamkoushikk000
    Jul 24, 2020
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    18th july i purchased 60 uc of ₹79 from pubg mobile. I paid ₹79 by upi, i also got an email receipt for the payment, but until now i didn't get 60 uc,
    Then i tried to contact with pubg customer care, from the game, but your customer service is just worst, they didn't even reply me.
    I need my 60 uc, otherwise i need my money back. I also attached a screenshot of my receipt.
    Help me please.
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      B
      Bikash Basumatary
      Jul 17, 2020
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      Recently I purchased uc worth 1949INR from the mobile game pubg through SBI net banking but the transaction failed but amount was still deducted from my account. Please refund me the amount as soon as possible
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        S
        SWAPNA MALLICK
        Jul 17, 2020
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        Address: Andaman, Portblair, Dignabad seashore road, Surendran house

        On July 17th 2020 I have done a payment of Rs 749 from pubg mobile
        The money has been debited from my account but I did not receive any UC in pubg, , please go through this issue and this was my first payment I have ever did so please see through it my
        IGAIZKVPE9 is my payment code from SBI
        +1 photos
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          R
          Rishin Muhammed
          from Ernakulam, Kerala
          Jul 17, 2020
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          Debited Rs 799 from bank to Times of Money Limited for pubg Purchase but got cancelled itself and I lost please my money please help get my money back .Transaction ID - [protected].
          +1 photos
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            D
            David Illi
            Jul 17, 2020
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            Address: South Korea / China
            Website: Times of Money Limited

            Requesting you to please check and do the needfull for the payment made to Pubg or Tencent Via Internet Banking.And the Statement of bank Says as Times of Money Ltd.

            Registered Email id is [protected]@yahoo.com which is linked with pubg as it is connected with Facebook.

            Purchase was made through internet banking and the amount is 1949 ₹ which is not reflected in my pubg id account. It was for 1800 uc. I have reported this issues with Customer service and also reported this in the chat section and also attached the sceenshot of Money Deducted but got no response.It is already more than 24 hours still no responde.

            And also i am attaching the attachments for more clarification. Please check and do the needfull.

            Pubg id is [protected].

            Kind Regards
            Arun David
            +2 photos
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              A
              Arshath Islu
              Jul 16, 2020
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              Website: Proximagamma

              Where is my uc or money... Money debited from paytm and no update about pubg uc or my money is also not refunded... How can i get uc please tell
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                K
                Kmdislive
                Jul 16, 2020
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                Purchased uc cash via in-app purchase of pubg mobile on 15july 5:48pm via internet banking. Costing rs.799 for uc credit of 660.

                My account has been debited for the same amount but no uc cash was credited to the game. It shows in my indusind account that the money went in times of money limited.
                Its a huge sum of money and i'm worried for the same.

                Customer care centres are unreachable.

                Beneficiary times of india ltd references
                Req#76983673
                Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                +2 photos
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                  D
                  Dawasakala
                  Jul 15, 2020
                  Resolved
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                  Resolved

                  Address: Kalimpong

                  I made in app purchase for rupees 799 in pubg mobile my ref#igayxunc5 on 15jul20. My money was deducted but i got no uc please help me get the uc as soon as possible
                  Player id[protected]
                  Player name - nooobmasteer
                  Email - [protected]@gmail.com
                  +2 photos
                  Jul 19, 2020
                  Complaint marked as Resolved 
                  Fuck you fucking scam
                  View replies
                  750 amount deducted but uc not received ... please refund my money

                  amount debited but did not get any uc - Comment #3858038 - Image #0
                  Reply
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                    N
                    Niks1597
                    Jul 15, 2020
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                    I just buy rp worth rs but bimistakely i ordered 2 times...
                    Please refund my first amount of 799
                    +1 photos
                    Jul 15, 2020
                    Updated by Niks1597                     I did transaction 3 times...other 2 are deducted from my account
                    View replies
                    Hi did you get the refund ?? Even for me same case it’s debuted 2 times
                    Reply
                    Niks1597's [Complaint's author] reply, Jul 30, 2020
                    No.. I didn't get any refund till date
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                      J
                      Jahir hussain 1995
                      from Raipur, Chhattisgarh
                      Jul 15, 2020
                      Resolved
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                      Resolved

                      Address: [email protected]

                      I used to buy 600 uc for 800 indian rupees. I made a transaction with state bank of india through netbanking om pubg mobile app. They debit 800rs but they doesn't provide 600uc yet. It almost 24hrs. I made a complaint om customee care no one reach me properly

                      My pubg id - [protected]

                      Transaction id - igaiyuqhr3

                      Please dont buy anything from pubg it's a fraud company. If i don't get my money or uc back. Definitely going to put case against pubg and get back with some real extra money on tencent games

                      I attached my transaction below
                      Jul 23, 2020
                      Complaint marked as Resolved 
                      They refund the money within 3 days directly to my bank account.
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                        F
                        flukemasterbrake
                        Jul 14, 2020
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                        I bought uc in my pubg account for 799 its got deducted from my bank account but i didnt recieved uc in my pubg account
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                          N
                          NOOB GAMING
                          Jul 14, 2020
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                          Address: Shenzhen (HQ) China Tencent Binhai Building, No. 33, Haitian Second Road Singapore (HQ) Singapore 10 Anson Rd, 21 International Plaza
                          Website: www.google.com/url?sa=t&source=web&rct=j&url=www.pubgmobile.com/en-US/&ved=2

                          Sir today i purchased uc in pubg mobile and the money is deducted but i didn't received uc. Kindly help me to fix this problem
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                            P
                            Pawan Bang
                            Jul 14, 2020
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                            Address: R.H. 12 Zambad estate,shreyanagar,Aurangabad

                            Purchased uc cash via in-app purchase of pubg mobile on 21nov at 11pm via internet banking. Costing rs.799 for uc credit of 660.

                            My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
                            Its a huge sum of money and i'm worried for the same.

                            Customer care centres are unreachable.

                            Beneficiary - times of money ltd

                            Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                            +1 photos
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                              S
                              SHUJAT SALEEM
                              Jul 14, 2020
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                              I purchase pubg uc for rs 799 on 14 jul 2020
                              My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
                              The transaction reference is ref#igaiyvjfz4
                              I contacted in game customer support but haven't got a reply.
                              +2 photos
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                                P
                                Pawan Bang
                                Jul 14, 2020
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                                I made a payment of 799 for buying o[censored]c in pubg mobile the amount got deducted but i didnt recived the uc nor did i recieve a refund.
                                Please give me my refund as doon as possible.
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                                  H
                                  HirakHBDAS
                                  Jul 14, 2020
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                                  I had purchased uc 1800 of 1949.00 but still i didn't get back uc.. Money deducted from my ac but uc can't get back. My pubg id is [protected]
                                  The transaction message is given below —

                                  Thx for inb txn of rs.1949 frm a/c x8339 to times of m... Ref#igaiytgjn6 on 14jul20. If not done, fwd this sms to [protected] to block inb or call [protected]
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                                    V
                                    Vigs Naik
                                    Jul 13, 2020
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                                    Hi team,

                                    Today i have noticed that i lost my 600 uc from pubg mobile which i had collected through rewards from rp. Yesterday i had 625 uc and today when i logged in, i saw there was 600 uc missing.
                                    I have checked my gifts and also itunes purchase history and found nothing purchased. As new season 14 is gonna start tomorrow i am looking to get a quick resolution here. Please see my details below:
                                    Pubg id: [protected]
                                    Pubg name: ī vn10 ī
                                    Email: [protected]@yahoo.com
                                    +1 photos
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                                      M
                                      manjunath online
                                      Jul 13, 2020
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                                      Website: pubgmobile.helpshift.com

                                      I had purchased uc of rupess 249 on pubg mobile. But i still didnt get any of my amount added to my account of pubg mobile. I have attached my deducted amount bank statement and sms screenshot. This is second time i am requesting you to do the needful as i have not got any of response to my first complaint. Kindly do the refund as soon as possible to my account.
                                      Ac.No - [protected]
                                      ifsc code : sbin0007862
                                      email id - [protected]@gmail.Com
                                      +2 photos
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                                        S
                                        Saksham1122
                                        Jul 12, 2020
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                                        Hello, on 11 july i purchased 600 uc for 799 rs but i received only 60 uc and i got a notification in thr gane saying that uc was deducted for purchasing through illegal website but i purchased it from my debut card and i have all the proofs of reicpts of the purchase this has happened to me help, i want just my uc back.
                                        +1 photos
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