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PUBG MOBILE India Complaints & Reviews

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Last updated Mar 17, 2024
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PUBG MOBILE India reviews & complaints page 27

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D
Dilse Gaming
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uc

Today i bought 1949 rs uc. And it showed he payment fail, system too busy and try again later and i didn't get my uc bundle but 1949rs got deducted from my paytm wallet.
.
I contact paytm customer care (24*7 help) and they told me that they have successfully paid money to the
Merchant. And told me to contact the merchant and tell him to check the 'passbook' section.
I couldn't contact the merchant.
There is...
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M
Memory_stalker
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money deducted but uc not received

Address:201306

I have purchased uc for 799 on 3rd march 2020. Amount has been deducted but uc hadn't been credited yet. I also messaged pubg mobile with the screenshots i took for the payment however i am not getting any response from the. Hope you can help me out, i am still trying to contact them with all the proofs i have for payment, i am not getting any response from pubg mobile. I would really appreciate if you can help me resolving this issue...
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R
radhika bhandari
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wash away of unknown cash

Address:Amritsar, Punjab, 143001

I have complaint against the pubg mobile security services. I have logged in pubg from my mobile, i have never used pubg or my facebook id from other phone or never shared my password. Yesterday, my pubg was logged out while playing and displayed the messege that my account has been logged in from other device, as soon as i changed the password of facebook and try to login again, my whole unknown cash was used and later there was no as such...
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B
bejo3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pubg mobile uc purchase failed but amount debited from bank.

I try to purchase 300 uc cost of 420 rupees but during last time of purchase something went wrong and purchase failed and uc did not get, but amount was debited from my bank account, and i tried second time for purchase the thing happened again an money again debited from my bank account and uc din't get. Total i losted 840 rupees from my bank account. There is nothing showing in my google play order history related with these to purchase...
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H
Harshit Dulari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from account but didn't received uc

I purchased pubg uc for Rs 799 on 9th Feb 2020
My money got debited from my account but it showed that purchase has failed.
I didn't receive my uc not did I got any refund.
Please I want a refund.

The transaction reference is IGAIBJPCU5

I tried to contact in game customer support but didn't succeed.
I also mailed pubg support and didn't get a reply.

Please solve the...
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A
Aditya Roy 2001
from Chennai, Tamil Nadu
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money paid to pubg mobile, but uc not received still

Address:15, Reddy Street, Virugambakkam, Flat FOE, 4th Floor, Jains Kences Retreat., Chennai, Tamil Nadu, 600092

I initiated a transaction with tencent on pubg mobile. To buy 660 uc worth ₹799. The transaction went through, but the uc was not delivered. I want my product. This is highly unfair of tencent to use server gaps to scam money out of people. I have proof of transaction. Make sure i get my product as i have paid for it in full. I would like for it to arrive by tomorrow. This has happened before and has been resolved, but i have to resort...
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R
Rajserkhar Reddy
from Madanapalle, Andhra Pradesh
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banning of account without proper reason.

Address:6/510,Gandhi street, Srikalahasti,chittoor district,Andhra Pradesh, Chittoor, Andhra Pradesh, 517644
Website:www.pubgmobile.in

Hi i was recently banned, saying iam playing with hackers knowingly, and their anti cheating mechanism has detected, but to my concern i did not played with anyone. When i tried to reach them their chat support was not responding properly, and there is no call support, they are covering their flaws it is their duty to stop hackers instead they are banning other players who do not use hacking, saying u played with some one who uses hacking...
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M
MohitShreshtha
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purchased uc but not received

Address:Dehradun, Dehradun, Uttarakhand, 248001
Website:Times of money limited

I purchased pubg uc on 19/01/2020 7pm worth rupee 799 for 660 uc, using sbi net banking but the amount is deducted from my account but haven't received any uc in my pubg id. So please i want it refund. It's more than 24 hours and the amount is deducted successfully from my account. So kindly inform me about the refund or the uc transfer in my pubgid....
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Address:17-9-615/2, chanchal guda malakpet hyderabad, Hyderabad, Andhra Pradesh, 500024

Hi am buy pubg mobile uc the amount of indian rupees 799. But i didnt get my uc but amount is deduct from my account. Pubg user id : [protected]. Used name : shoaibgamer11. Please solve my problem asap. Mail id : [protected]@gmail.com.
Account no : [protected].
Account holder name : yousuf siddiqui.
Bank name : state bank of india.
Ifsc code : sbin0020061...
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A
Aditya Roy 2001
from Chennai, Tamil Nadu
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money paid to pubg mobile, but uc not received

Address:15, Reddy Street, Virugambakkam, Flat FOE, 4th Floor, Jains Kences Retreat., Chennai, Tamil Nadu, 600092

I bought a 600 uc pack worth ₹799 in pubg mobile.
Yet, i have not received the uc. I started this transaction on 15th january, 2020. Please make sure i get the product i was promised as money has been debited from my account. I have attached records of money being debited from my account, but no uc has come into my pubg mobile account. Please help....
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Money got deducted from my account unnecessarily. Please find attach screenshot and refund the amount. Rs 1949 deducted two times from my account... Not sure why the uc added unnecessarily to my account on 13th jan - transaction history says goggle pro.
1) min/google pro/[protected]/397818
2) min/google pro/[protected]/453640

Account number[protected]
Ifsc code - icic0001876...
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Purchase pubg uc for rs 799 on 9 jan 2019
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is[protected].
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem...
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S
Sameer Mahadev
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money deducted but uc not credited

Dear
Sir/madam
My player id is - [protected]. I purchased 600+60 uc worth rupees 799/- on dated 11/01/2020. It was online transaction through phone pay app & my money was debited from my account but no uc was credited to my player account.

Time of transaction - 06:04 am on 11/01/2020

Transaction id -
Axi7ea530a7ad094e5d8ac46f32c860de46

Paid to - [protected]@axisbank
br...
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H
Hareesh Vinod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in game purchase failed

Address:Panthalloor Road, Muchiruparambil House, 680517

Today i purchased uc in pubgmobile with 799/- but the purchase failed yet the amount was debited from my bank account. So i need a solution and refund for my debited amount. I contacted their customer service and there was nothing positive from their side since they wanted a receipt from google payments which is not available since the purchase was failed. Hoping to get my refund soon...
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Address:Jhansi, Uttar Pradesh, 284001

I made payment two times of 420 rupees and it showed message that "you have cancelled the payment" so i buy again 420 rupees payment to buy 300 uc it got successful n i received the uc (Item) and made a 4th purchase of 79 rupees which was also successful but when i checked my bank account the money for failed purchases was deducted from my account even after it said "you have cancelled the payment" and neither i got any product, they are...
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S
Sureshkumar7788
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please refund my amount for purchase uc

Address:643101

I bought uc in pubg mobile but didnt receive them in game. The purchase was for 1500 uc and costed me 1874 rs. Money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from axis bank mobile app confirming of money geting deducted and being transferred to this. It would be great if i can get a refund or if my purchase can be compleated by adding the uc in game...
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D
Dhanush Naidu
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uc not received but amount got deducted

Address:#72 3rda A Cross Bensathya Enclave, 560047

I've doing this for the third time and my cash is deducted but uc is not received this is so frustrating and i purchased uc for 79 rs and this is very unlikely please do what has to be done and please provide a refund or the uc

This is very unliked and bad service from pubg mobile no proper value for the cash paid and this one can be called as a scam because this does not happen for a smaller group of people this issue is...
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Address:Koramangala, #4, 7th C Cross, 560034
Website:PUBG Mobile

I made payment thrice of rs 75 but through my upi account phone pe but didn't recieve any uc in the game. Transaction id axi669d587ab10d4d89a3dced025d5ad576 and axic4c47a30acc24134ae660482e73fc576 and axi33b929751d644bf89cb7ac0110716d23
Please somehow fix this, at least i need the uc or return money from them. Please help me with this phone i've uploaded photo of payment. Thank you...
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Pubg mobile has provide my pubg id to someone else without my permission.
My pubg id was linked to facebook account i am unable to reopen that id because facebook has disabled my id and facebook is not reopening that id
Now my pubg id cannot login without my facebook id. But someone else is using my pubg id. And all my friends are witnesses of this, they have also seen my id online. I also bought a royal pass by paying 800...
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D
Dd Gaming
from Ahmedabad, Gujarat
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money debited from account but uc not given

Thx for inb txn of rs.79 frm a/c x1976 to times of m... Ref#igahsgjoe6 on 22dec19. If not done, fwd this sms to [protected] to block inb or call [protected]

I have done this payment in pubg mobile and then it shows the payment canceled but my money is debited from account and i dont get my 60 uc but money is debited from account i want my money back or my uc...
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