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PUBG MOBILE India Complaints & Reviews

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Updated: Mar 17, 2024
Complaints 728
Resolved
49
Unresolved
679
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PUBG MOBILE India reviews & complaints page 27

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D
Dilse Gaming
Mar 9, 2020
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Today i bought 1949 rs uc. And it showed he payment fail, system too busy and try again later and i didn't get my uc bundle but 1949rs got deducted from my paytm wallet.
.
I contact paytm customer care (24*7 help) and they told me that they have successfully paid money to the
Merchant. And told me to contact the merchant and tell him to check the 'passbook' section.
I couldn't contact the merchant.
There is no contact service in midasbuy website, so i contact the proximagamma private limited. But there is no reply.
I also contact in game customer service, there too no reply.
Please help. Send my order (Uc) to my account or refund my money back to my wallet.
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    M
    Memory_stalker
    Mar 3, 2020
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    Address: 201306

    I have purchased uc for 799 on 3rd march 2020. Amount has been deducted but uc hadn't been credited yet. I also messaged pubg mobile with the screenshots i took for the payment however i am not getting any response from the. Hope you can help me out, i am still trying to contact them with all the proofs i have for payment, i am not getting any response from pubg mobile. I would really appreciate if you can help me resolving this issue
    +3 photos
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      R
      radhika bhandari
      Mar 2, 2020
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      Address: Amritsar, Punjab, 143001

      I have complaint against the pubg mobile security services. I have logged in pubg from my mobile, i have never used pubg or my facebook id from other phone or never shared my password. Yesterday, my pubg was logged out while playing and displayed the messege that my account has been logged in from other device, as soon as i changed the password of facebook and try to login again, my whole unknown cash was used and later there was no as such issue faced. The uc is used to open crates that means the uc is in pubg mobile account, good way to have money of innocents. I need claim!!!
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        B
        bejo3
        Feb 9, 2020
        Resolved
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        Resolved

        I try to purchase 300 uc cost of 420 rupees but during last time of purchase something went wrong and purchase failed and uc did not get, but amount was debited from my bank account, and i tried second time for purchase the thing happened again an money again debited from my bank account and uc din't get. Total i losted 840 rupees from my bank account. There is nothing showing in my google play order history related with these to purchase and i have only my bank account statements. Please help me to refund it.
        +1 photos
        Feb 9, 2020
        Complaint marked as Resolved 
        contacted bank
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          H
          Harshit Dulari
          Feb 9, 2020
          Resolved
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          Resolved

          I purchased pubg uc for Rs 799 on 9th Feb 2020
          My money got debited from my account but it showed that purchase has failed.
          I didn't receive my uc not did I got any refund.
          Please I want a refund.

          The transaction reference is IGAIBJPCU5

          I tried to contact in game customer support but didn't succeed.
          I also mailed pubg support and didn't get a reply.

          Please solve the problem ASAP.
          +1 photos
          Feb 12, 2020
          Complaint marked as Resolved 
          Money got refunded
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            A
            Aditya Roy 2001
            from Chennai, Tamil Nadu
            Feb 1, 2020
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            Address: 15, Reddy Street, Virugambakkam, Flat FOE, 4th Floor, Jains Kences Retreat., Chennai, Tamil Nadu, 600092

            I initiated a transaction with tencent on pubg mobile. To buy 660 uc worth ₹799. The transaction went through, but the uc was not delivered. I want my product. This is highly unfair of tencent to use server gaps to scam money out of people. I have proof of transaction. Make sure i get my product as i have paid for it in full. I would like for it to arrive by tomorrow. This has happened before and has been resolved, but i have to resort to threatening the company to get my product. Please resolve this
            A s a p
            +2 photos
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              R
              Rajserkhar Reddy
              from Madanapalle, Andhra Pradesh
              Jan 24, 2020
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              Address: 6/510,Gandhi street, Srikalahasti,chittoor district,Andhra Pradesh, Chittoor, Andhra Pradesh, 517644
              Website: www.pubgmobile.in

              Hi i was recently banned, saying iam playing with hackers knowingly, and their anti cheating mechanism has detected, but to my concern i did not played with anyone. When i tried to reach them their chat support was not responding properly, and there is no call support, they are covering their flaws it is their duty to stop hackers instead they are banning other players who do not use hacking, saying u played with some one who uses hacking how would i know whether they are hackers, i did not see any odd behaviour in my players.
              +1 photos
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                M
                MohitShreshtha
                Jan 21, 2020
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                Address: Dehradun, Dehradun, Uttarakhand, 248001
                Website: Times of money limited

                I purchased pubg uc on 19/01/2020 7pm worth rupee 799 for 660 uc, using sbi net banking but the amount is deducted from my account but haven't received any uc in my pubg id. So please i want it refund. It's more than 24 hours and the amount is deducted successfully from my account. So kindly inform me about the refund or the uc transfer in my pubgid.
                +1 photos
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                  Y
                  Yousuf Siddiqui
                  Jan 15, 2020
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                  Address: 17-9-615/2, chanchal guda malakpet hyderabad, Hyderabad, Andhra Pradesh, 500024

                  Hi am buy pubg mobile uc the amount of indian rupees 799. But i didnt get my uc but amount is deduct from my account. Pubg user id : [protected]. Used name : shoaibgamer11. Please solve my problem asap. Mail id : [protected]@gmail.com.
                  Account no : [protected].
                  Account holder name : yousuf siddiqui.
                  Bank name : state bank of india.
                  Ifsc code : sbin0020061
                  +1 photos
                  16/01/2020
                  I bought 300 UC in PUBG Mobile for 420 INR through SBI Netbanking. However after I finished the process, it showed that payment was cancelled but my money was deducted from my account.
                  Ref. No. / Cheque No. - [protected]
                  1IGAHWZFDW4
                  TRANSFER
                  Roronoa Zoro's reply, Jan 16, 2020
                  I need a refund as soon as possible.
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                    A
                    Aditya Roy 2001
                    from Chennai, Tamil Nadu
                    Jan 15, 2020
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                    Address: 15, Reddy Street, Virugambakkam, Flat FOE, 4th Floor, Jains Kences Retreat., Chennai, Tamil Nadu, 600092

                    I bought a 600 uc pack worth ₹799 in pubg mobile.
                    Yet, i have not received the uc. I started this transaction on 15th january, 2020. Please make sure i get the product i was promised as money has been debited from my account. I have attached records of money being debited from my account, but no uc has come into my pubg mobile account. Please help.
                    +2 photos
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                      S
                      Saranshtiwa
                      Jan 13, 2020
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                      Money got deducted from my account unnecessarily. Please find attach screenshot and refund the amount. Rs 1949 deducted two times from my account... Not sure why the uc added unnecessarily to my account on 13th jan - transaction history says goggle pro.
                      1) min/google pro/[protected]/397818
                      2) min/google pro/[protected]/453640

                      Account number[protected]
                      Ifsc code - icic0001876
                      +1 photos
                      Jan 13, 2020
                      Updated by Saranshtiwa
                      Letbme know when can i get the update on this concern . Please reach out to me on email - agnihotri.[protected]@gmail.com
                      I purchased 799 rs in pubg mobile my purchase was failed but my money was deducted so kindly refund my money

                      My money 799 from my sbi online banking account had been deducted by the website but my purchase was failed, please kindly refund my money and my reference is #IGAHXSFIZ2 pls refund

                      3898 deducted unnecessary from my account - Comment #3632484 - Image #0
                      On 9th March 2020 I purchased uc from pubg mobile but I didn't received the uc and money was deducted from my bank account

                      3898 deducted unnecessary from my account - Comment #3659305 - Image #0
                      3898 deducted unnecessary from my account - Comment #3659305 - Image #1
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                        S
                        Shripati Auchare
                        Jan 11, 2020
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                        Purchase pubg uc for rs 799 on 9 jan 2019
                        My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
                        The transaction reference is[protected].
                        I contacted in game customer support but haven't got a reply.
                        I also mailed pubg support and didn't get a reply.
                        Please solve the problem asap.
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                          S
                          Sameer Mahadev
                          Jan 11, 2020
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                          Dear
                          Sir/madam
                          My player id is - [protected]. I purchased 600+60 uc worth rupees 799/- on dated 11/01/2020. It was online transaction through phone pay app & my money was debited from my account but no uc was credited to my player account.

                          Time of transaction - 06:04 am on 11/01/2020

                          Transaction id -
                          Axi7ea530a7ad094e5d8ac46f32c860de46

                          Paid to - [protected]@axisbank

                          I want my money refunded as soon as possible.
                          +1 photos
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                            H
                            Hareesh Vinod
                            from Mumbai, Maharashtra
                            Jan 10, 2020
                            Resolved
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                            Resolved

                            Address: Panthalloor Road, Muchiruparambil House, 680517

                            Today i purchased uc in pubgmobile with 799/- but the purchase failed yet the amount was debited from my bank account. So i need a solution and refund for my debited amount. I contacted their customer service and there was nothing positive from their side since they wanted a receipt from google payments which is not available since the purchase was failed. Hoping to get my refund soon
                            Jan 13, 2020
                            Complaint marked as Resolved 
                            Complaint not resolved.. no steps have been taken by the company for my issue
                            Jan 12, 2020
                            Updated by Hareesh Vinod
                            The complaint is not resolved.. why is it marked resolved?
                            I purchased uc of 420 rs on 30 march, from Google Pay but in my pubg account it shows transaction cancelled, and money deducted from my account, How can I get refund .
                            The price o[censored]C was 42p but using my coupon it becomes 345, please resolve my case, as soon as possible.

                            in game purchase failed - Comment #3670450 - Image #0
                            Money was took from bankside but I did not received in my pubg account Thx for INB txn of Rs.799 frm A/c X1604 to Times of M... Ref#IGAIJYDBE9 on 27Mar20. If not done, fwd this SMS to [protected] to block INB or call [protected]

                            in game purchase failed - Comment #3670581 - Image #0
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                              R
                              RáHúl K
                              Jan 10, 2020
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                              Address: Jhansi, Uttar Pradesh, 284001

                              I made payment two times of 420 rupees and it showed message that "you have cancelled the payment" so i buy again 420 rupees payment to buy 300 uc it got successful n i received the uc (Item) and made a 4th purchase of 79 rupees which was also successful but when i checked my bank account the money for failed purchases was deducted from my account even after it said "you have cancelled the payment" and neither i got any product, they are not reply to my emails or anything please if anyone is reading this please help it's my hard earned money anyone please help 😢
                              [protected] is my pubg mobile id for reference. Please help 😢
                              +2 photos
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                                S
                                Sureshkumar7788
                                Jan 10, 2020
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                                Address: 643101

                                I bought uc in pubg mobile but didnt receive them in game. The purchase was for 1500 uc and costed me 1874 rs. Money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from axis bank mobile app confirming of money geting deducted and being transferred to this. It would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i purchased.
                                +1 photos
                                Jan 10, 2020
                                Updated by Sureshkumar7788
                                I bought uc in pubg mobile but didnt receive them in game. The purchase was for 1500uc and costed me 1874 rs . money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from axis bank mobile app confirming of money geting deducted and being transferred to this . it would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i purchased.

                                Hi, we regret the inconvenience caused. We request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... to raise a dispute on the referred transaction. Regards, Team Axis Bank.
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                                  D
                                  Dhanush Naidu
                                  Jan 10, 2020
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                                  Address: #72 3rda A Cross Bensathya Enclave, 560047

                                  I've doing this for the third time and my cash is deducted but uc is not received this is so frustrating and i purchased uc for 79 rs and this is very unlikely please do what has to be done and please provide a refund or the uc

                                  This is very unliked and bad service from pubg mobile no proper value for the cash paid and this one can be called as a scam because this does not happen for a smaller group of people this issue is huge as most of them as affected by it
                                  I have purchased uc from pubg mobile .
                                  Bt some of it my 330 uc has been automatically deducted in my pubg
                                  My request to refund my money either add uc in my pubg account
                                  Id.[protected]
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                                    V
                                    Vineeth Kannan
                                    Jan 10, 2020
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                                    Address: Koramangala, #4, 7th C Cross, 560034
                                    Website: PUBG Mobile

                                    I made payment thrice of rs 75 but through my upi account phone pe but didn't recieve any uc in the game. Transaction id axi669d587ab10d4d89a3dced025d5ad576 and axic4c47a30acc24134ae660482e73fc576 and axi33b929751d644bf89cb7ac0110716d23
                                    Please somehow fix this, at least i need the uc or return money from them. Please help me with this phone i've uploaded photo of payment. Thank you
                                    +3 photos
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                                      Kapil ahirwal
                                      Jan 4, 2020
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                                      Pubg mobile has provide my pubg id to someone else without my permission.
                                      My pubg id was linked to facebook account i am unable to reopen that id because facebook has disabled my id and facebook is not reopening that id
                                      Now my pubg id cannot login without my facebook id. But someone else is using my pubg id. And all my friends are witnesses of this, they have also seen my id online. I also bought a royal pass by paying 800 rupees on that id. Pubg gave my id to someone else after buying royal pass
                                      How did pubg provide my id to someone else? I have also given this information to pubg but they did not reply
                                      +3 photos
                                      Jan 15, 2020
                                      Updated by Kapil ahirwal
                                      My problem has not been resolved yet.
                                      Feb 09, 2020
                                      Updated by Kapil ahirwal
                                      My problem is not solved
                                      Feb 09, 2020
                                      Updated by Kapil ahirwal
                                      Will my problem be solved here or not
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                                        D
                                        Dd Gaming
                                        from Ahmedabad, Gujarat
                                        Dec 23, 2019
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                                        Thx for inb txn of rs.79 frm a/c x1976 to times of m... Ref#igahsgjoe6 on 22dec19. If not done, fwd this sms to [protected] to block inb or call [protected]

                                        I have done this payment in pubg mobile and then it shows the payment canceled but my money is debited from account and i dont get my 60 uc but money is debited from account i want my money back or my uc
                                        +2 photos
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