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PUBG MOBILE India Complaints & Reviews

www.pubgmobile.in
1
Updated: Mar 17, 2024
Complaints 728
Resolved
49
Unresolved
679
Bad 😕 It seems that PUBG MOBILE India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PUBG MOBILE India reviews & complaints page 24

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A
Abhishek Mavare
Jul 11, 2020
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Address: Suyog Colony, Hivarkheda Road,Jamner.Dist - Jalgaon. Tal- Jamner
Website: payments.google.com

Bought 79 uc for royal pass in pubg mobile game for 799 rupees but didnt received yet. My bank account was debited but still no uc in game. Please provide me my uc so that i can play on or refund my money it has been more then 48 hours since the purchase plz can anyone [censored] guide me what to do?? Take action as soon as possible.
Mode of payment - net banking
Bank - state bank of india
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    B
    Bomie Lego
    Jul 11, 2020
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    Money deducted from account but uc not received
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      S
      Saqlain Mustaq
      Jul 10, 2020
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      Address: Bhadohi

      I was purchase 600 uc in pubg. And in my account debit success but when i open pubg then there are no any uc.

      I report in the pubg but i don't get any response.
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        S
        Salmank2
        Jul 8, 2020
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        Purchased uc cash via in-app purchase of pubg mobile on 08 July 2020 at 2 pm via internet banking. Costing rs.390 for bc credit of

        My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
        Its a huge sum of money and i'm worried for the same.

        My reference no is :. IGAIXUNCT1
        View replies
        My battle coins got deducted from the battle shop but i didn't receive my UC i had total 5003 battle coins it is showing that i redeemed the 500uc pack but i didn't receive the uc in my in-game mail
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          G
          Gourav Lodhi
          Jul 7, 2020
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          I purchased uc 2 times on 06/07/2020 worth rupees 724 each. My money got debited from my account but it showed that purchase has success. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
          I contacted in game customer support but haven't got a reply.
          I also mailed pubg support and didn't get a reply
          Jul 7, 2020
          Complaint marked as Resolved 
          The mistake was from bank's end.
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            G
            Gokul Surya
            Jul 6, 2020
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            I paid for my order but i did not get my uc or cash
            Jul 06, 2020
            Updated by Gokul Surya             Pls help me I enclosed my bank statement it shows that the i ordered 799 in pubg through the times of money but I didn't get uc or my money pls give refund or uc cash

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              D
              Dhruv joshi98
              Jul 4, 2020
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              Pubg account id: [protected]
              Account name : DARK彡 MJ
              Bank account : andhra bank
              Bhim upi transaction id :[protected]
              Jul 04, 2020
              Updated by Dhruv joshi98               I was buying 60 uc for 79 rupees.
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                R
                Rahul Victor
                Jul 4, 2020
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                Website: Google play

                There was two recharge done in my pubg app
                1. 799 and 2. 420
                But I didn't receive uc against that.
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                  V
                  Vyom Agrawal
                  Jun 30, 2020
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                  Pubg mobile game is not good for people as they get addicted to it and waste their time on it instead of studying or utilising that time. I request the government to ban this chinese game.
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                    N
                    Neha Anthal
                    Jun 29, 2020
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                    My money deduct from account 79 rupees but not receive uc in the pubg game. Please refund my money as uc in pubg or in my account..
                    Jun 29, 2020
                    Updated by Neha Anthal                     Here is my debit money and reference I'd.

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                      P
                      Parthadeep D Bhuyan
                      Jun 28, 2020
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                      Purchase pubg uc for rs on 1949 today i. E., 28th june 2020
                      My money got debited from my account but it doesn't not reflect on my account. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
                      The transaction reference is axi2de9ca56af0f44bdb[protected]abeeee.
                      I contacted in game customer support but haven't got a reply.
                      Please solve the problem asap.
                      My game id[protected]
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                        S
                        Suka Mishra
                        Jun 22, 2020
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                        Website: Google

                        1949 ruppes deducted from my account but uc didn't came to my pubg id
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                          D
                          d.mish@
                          Jun 6, 2020
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                          Today i purchase uc pack worth 249 rs in pubg mobile but i didn't get it but my amount is deducted from my bank account i already complaint in their site and also submitted my transaction screenshot to them but they didn't reply. I want either the uc pack or refund of my money asap.
                          Jun 06, 2020
                          Updated by d.mish@                           here is the screenshot of bank message after my money got deducted

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                            N
                            Nirmoy Phukan
                            Jun 4, 2020
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                            Address: China

                            I have purchased 600 UC for 799 and money has been debited but i havent received any UC or refund yet. Please refund my money or give me UC
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                              V
                              Vehan K
                              Jun 3, 2020
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                              Address: Jammu And Kashmir

                              I paid 79 rupee for UC in pubg mobile
                              I didn't got any
                              Then I paid agian 79 check if this si working
                              And nothing is working
                              And money got deducted
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                                H
                                hrithiksachdev
                                Jun 1, 2020
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                                I have purchased uc of woth 249 and 79 rupees for the pubg mobile game but the uc didn't credit in my account on 30 may 2020... Moreover the company doesn't seem to be bothered about my complaint...
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                                  H
                                  Hruaitea Hruaia
                                  May 31, 2020
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                                  This complaint is regarding the game Pubg mobile. So what happened was every time I made in game purchase, they would debit the money from my account but I would not received the items or the uc. They have already taken so much of money from my account and my complaint have never been taken care of. There is no response from the game developer Pubg mobile. Is it a scam?. Please help. It has been happening with many Pubg players. And Pubg don’t take it seriously to fixed this issue. I have lost so much of money.
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                                    C
                                    Chung Goon Maeng
                                    May 25, 2020
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                                    I made a uc purchase but uc is not. Credited but amount of rs.799 has been debited, i want a refund
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                                      S
                                      Samchen syangbo
                                      May 24, 2020
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                                      Address: South Korea
                                      Website: Pubg mobile.com

                                      I made an in game purchase o[censored]c in pubg mobile of rs 799 and paid through online service (Paytm). There wasn't any uc provided to me but my money was deducted from my paytm account and i didn't receive any receipt or email in my google account. U tried to contact the customer service but the response was negative.
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                                        P
                                        priyank bhardwaj
                                        May 20, 2020
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                                        On 18th may 2020 i was playing pubg mobile on my smartphone oneplus 7t and faced a lag
                                        After a while i was forced to logged out and when i logged in it shows that my account is banned by pubg for voilation of their rules
                                        But i have done nothing against their guidlines
                                        I am generating this complain after trying so much on their service center but they showed no interest in my query.
                                        I have spent a huge amount of time and money on this game. My request is that whether they should unban me or give my money back along with some penalty equivalent to the time i spent on that game.
                                        Pubg id: [protected]
                                        Pubg nickname: ๏rey๏
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