PUBG MOBILE India Complaints & Reviews

I purchase pubg uc for rs 799 on 14 may 2020
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is inb/[protected]/times of money ltd (WWW.DIRECPAY.CO
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem asap.

Last night i plan to buy a royal pass for my brother. I went under the add uc section and took the 600uc one of mrp 799 inr. After two unsuccessful attempt at the debit card payment option i choose the internet banking, this time payment was successful balance was deducted l, transaction was successful but i didn't receive any uc i waited for 18 to 20hrs yet i did not receive any. Card no. Ending with 5083 and the reference no. Is igaipuohq9. I got the bank message stating :

Thx for inb txn of rs.799 frm a/c x5083 to times of m... Ref#igaipuohq9 on 16may20. If not done, fwd this sms to [protected] to block inb or call [protected]

As for for the google payment history it never existed it was never taken.

Hello,

Today i have done payment of rs. 799 for purchasing 600 uc through in-app purchase of pubg mobile. Payment deducted from my bank account but uc not credited. My acvount and all details are as follows

Pubg mobile player id :[protected]

Email which used at payment : [protected]@gmail.com
Transaction ref id : igaipsgiu0

Attachment of google paid receipt and bank deducted txn are follows.

I brought UC for INR 799 two times i.e INR 1598 in total, and failed both times. But the money has been debited and i did not recieve any UC. Please Refund or give UC.

I purchased uc of ₹799 but didn’t received in my account
it’s been nearly 20 hours passed

Please solve this for me.
I really need the refund or uc worth that amount. Please help me on this. I won't get my Money.I was buy 600 Uc but my money was deducted and Uc wasn't get.so plz solve this i want my money back

I made a purchase o[censored]C worth Rs.799 through UPI but didn't got the UC. Pubg showed that the transaction failed but my money got deducted. Here is the UPI reference ID:[protected].

I want a refund.

Hi, i purchased 600UC in pubg mobile twice @799 each time, a/c got debited but didn't receive any Uc in my pubg a/c. Plz do the needful

I purchase pubg uc twice for rs 799 each time on 13th may 2020.
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
My pubg id: [protected]
Username: liv17gerald
The transaction reference is[protected].
Please solve the problem asap.

I purchased uc from net banking. amount got debited but didn't received uc

I paid 799 rupees for uc...but I cannot get uc cash... But google play is debited my account

See i have done transaction for 420rs in pubg game for uc.. The transaction wqs successfull..but i still didnt recieve the uc for it.. I have attached the reference number also here.. So pls rectify whats the problem is or refund my money...

Purchase pubg uc for Rs 1949/- on 04 May 2020
My money got debited from my account but it showed that purchase has failed.I didnot receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
The transaction reference was IGAIODVFA7 on 04May20.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem ASAP.

I purchased uc from pubg mobile by using net banking and cash was debited from my bank account but uc not credited to my account

Payment was deducted but haven't received my UC yet.i made a payment of 79 rupees but I have not received my uc nor my refund.

Recently I've purchased ₹420 Uc in pubg My money got debited from my account but it showed that purchase has failed.I didn't receive my uc. Please either give me uc in pubg mobile or refund my money. Please resolve this problem.

My son accidentally purchased season 12 6000 uc + 2100 free @ 7, 900/- without my consent. Recently i bought 60 uc @ rs. 79/- for him using my debit card. That debit card details has been saved in his mobile. So, he just purchased this 6000 uc unexpectedly, by clicking just once and his finger print as demanded. I was wondering that even though my debit card details has been saved in his mobilen i never set to pay anything just by his finger print. If it is my phone, then i understand. So, i thought that at least an otp must be required. Anyway, i tried for a refund, i submitted my issues from play. Google.com/order history but i did not success. And i also write e mail through pubg developer e mail from their additional information. And they reply me with an automatic reply system asking me to talk to them through the game to which they put to chat with them through customer care within a minute. I chat with them, but surprisingly, that was also an automatic reply system again. I asked to refund my money coz the purchased was done by my son without my consent. But, since it is an automatic reply system, i can't get any satisfactory answers from them too. Therefore, can you please help me with my issue? I can't sleep. I can't eat since it is a big amount for me. Please help!!!. Since, it is a big amount, it effects my monthly budget also.. Can you please please please help me... I beg you to help me please.

Hello i tried to purchase UC in pubg game.. the money of 799 has been deducted.. but i didnt get the UC in my pubg account..

my pubg account name is - tamilheaven
email - [protected]@gmail.com

This game don't even care about the reviews amd tweets wat a user is crying... I've been playing this game for 3 years all of a sudden i've just quit the game as they are not even caring the tweets and reviews by the users.. I've tweeted the hacker videos that got me kill... But they don't even care... Such a stupid maintenance that i've ever seen in my life.. I would like to file a complaint for not even caring a customer...

I have purchased uc from pubg mobile two times but while paying money via google pay payment errors and my money debited from bank .