Punjab National Bank Housing Finance [Pnbhfl] — unfair practices by pnb hsg kind attn mrs ranjana sahajwala

Address:	401209
Website:	www.pnbhousing.com

His refers to my complaint dated.050.07.17. Most humbly & respectfully, you are requested to kindly initiate enquiry against the pnb housing finance ltd. Thane west. I shall be grateful & indebted to you for your kind act.
I wish to inform you that due to continuous tension & mental agony, i suffered an attack of convulsion, paralysis & seizure.
I hope you will kindly take prompt action keeping in view my medical conditions.
The reported matter is as follows:-


From
Kanwar bhardwaj
B/4 chandresh paradise
Shankheshwar nagar, achole road,
Near kapol school, nallasopara east
Distt: palghar 401209
Dated 05.07.2017
[protected]@rediffmail.com mob [protected] & [protected]


To,
Smt. Ranjana sahajwala
C/o reserve bank of india
4th floor rbi byculla office building
Opp. Mumbai central railway station
Mumbai-400008

Respected madam,
Sub:- complaint against pnb housing thane branch official for unfair dealings & being
Cheated to the tune of rs 20000/- cash & processing fee charged twice rs.
5800/-

Ref: - 1st application dated 26.02.2016 ref/hou/tha/0216/269259 2nd reference
Not given but rs. 5800/- charged twice plus rs20000/- paid in cash
*
Most humbly & respectfully, i beg to submit the following for your kind perusal and benevolent consideration please:-

1. I have applied for home loan with pnb housing finance ltd., branch address: ist floor, pushpamangal complex, building no. 1, above bank of baroda, near babubai petrol pump, old agra road, thane west-400601 for rs.35, 00, 000/- which was rejected;

2. Thereafter, one mr surendra shyam upadhay claiming himself to be dsa of pnb

Housing, axis bank, andromeda, india bulls, zorastrian bank and various other scheduled and co-operative financial institutions has come in my contact and assured me that he will get me loan anyhow as he has good rapport with banks and he is not going to charge me any fee for sanctioning the loans.in this context he has come to my home on two three occasions and talked to several bank official including mr sameer pardasani - area sales manager of pnb (Mob no. [protected] & [protected]). His address is mentioned above:


3. After two three days he visited my house again when three four friends of my son were sitting in my house, he (Updhayay) stated that my loan can be sanctioned between 40- to 45 lakhs from pnb hsg in this context he has asked for rs.5800/- (Cleared) by cheque plus rs.20000/- which may be adjusted in at the time of disbursement subject to certain conditions. He called mr. Sameer pardasani of pnb hsg whose address & mobile nos. Are given above. However i have told both sh. Surendra (Dsa) & sh. Sameer (Pnb) that my earlier application for rs.35, 00, 0000/- was rejected but both of them i. E. Sh. Surendra (Dsa) & sh. Sameer (Pnb) assured me to have faith in them and work will be done satisfactorily. I will get a sanction letter in 4-5 days;

4. After this sh. Surendra (Dsa) & sh. Sameer (Pnb) have blocked my & my wife’s numbers & calls made from other numbers were picked but after hearing my name the phone was cut & blocked;

5. This is how i have been duped and request your kind interventions to please help me in the matter. Sh. Surendra upadhayay number is [protected] & [protected], email id : [protected]@yahoo.com & [protected]@gmail.com


I am ready to face the confronted inquiry too if desirable.

The interrogation may please be made from other financial institutions like axis bank, andromeda, india bulls, zorastrian bank etc.

I hereby declare that above information is true & correct to the best of my knowledge & belief.

Thanking you in anticipation of getting your kind help


I earnestly hope that your honourable self will bestow justice upon me.

Yours faithfully,

Kanwar bhardwaj
_
From: customer. Queries
Sent: fri, 14 jul 2017 22:12:28
To: "[protected]@rediffmail.com"
Cc: thane
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Dear sir,

Further to our email dated june 21 and 28 of 2017 we understand that your loan application was filed with pnb housing, thane branch, in february 2016.

Please note that the loan processing fees is applicable as per schedule of service charges and non - refundable as per the terms and conditions of the loan application form, read and accepted by your kind self.

We regret that we are unable to comply with your request for refund of processing fees.

Further, we wish to also confirm that we have accepted the loan processing fees only once and the loan application form too was received only one at our end.

Also, mr. Surendra shyam is not an employee/representative of pnb housing finance.

In the light of above mentioned facts, we hereby confirm that all our dealings have been fair and as per our norms and deny the averments as mentioned in your email.

Kindly refrain from making false averments in your communications.

Trust the matter stands clarified.

Thanks & regards

Central customer service
_
Unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala
From: kanwarbhardwaj on tue, 18 jul 2017 22:49:30 add to address book
To: 5 recipients | see details
In continuation of my mails this is to inform you that i recd a phone call from mr. Bhanu thakur from cell no, [protected]on behalf of onb.
In this regard i reiterate
1. That bank has lied;
2. That due to continuous irresponsible replies from bank caused me mental agony, financial loss and torture in as much as that due to mental pressure i suffered from paralysis, seizure and convulsion and was admitted in icu of multi-specialty hospital cost of my treatment plus other expenses was around rs.60000 plus. (If required i can submit hospital bill)
3.in view of above i issue you a notice to compensate me with an amount equal to 10 times of rs25800/- =258000/-
4. At the cost of repetition i wish to inform you that your employee mr. Paradasani your employee & mr. Upadhayay dsa have hand in glove and are responsible for above act/s.

Kanwar bhardwaj
[protected]
[protected]
_
Dear sir,

We are in receipt of your email and wish to clarify as follows:

Loan reference number, hou/tha/0216/269259 was applied for with our thane branch for mr. Kanwar bhardwaj as the primary applicant.

Loan reference number, hou/mum/1016/324303 was applied for with our mumbai branch for mr. Akshay bhardwaj as the primary applicant.

We confirm that we have received loan processing fees towards the above mentioned applications respectively as per our schedule of service charges.

Please also note that mr. Surendra shyam upadhyay is not an employee at pnb housing.

In the light of above mentioned facts, we once again deny having accepted any further amount w. R. T the above loan applications
Apart from the loan processing fees.

Trust the matter stands clarified.

Thanks & regards

Central customer service
Toll free:[protected]
_these are the indifferent replies giben by pnb hosuing finance.

Kanwar bhardwaj

+
From: customer. Queries
Sent: mon, 24 jul 2017 19:21:33
To: "[protected]@rediffmail.com"
Cc: thane
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Dear sir,

We are in receipt of your email and wish to clarify as follows:

Loan reference number, hou/tha/0216/269259 was applied for with our thane branch for mr. Kanwar bhardwaj as the primary applicant.

Loan reference number, hou/mum/1016/324303 was applied for with our mumbai branch for mr. Akshay bhardwaj as the primary applicant.

We confirm that we have received loan processing fees towards the above mentioned applications respectively as per our schedule of service charges.

Please also note that mr. Surendra shyam upadhyay is not an employee at pnb housing.

In the light of above mentioned facts, we once again deny having accepted any further amount w. R. T the above loan applications apart from the loan processing fees.

Trust the matter stands clarified.

Thanks & regards

Central customer service
Toll free:[protected]

Website - www.pnbhousing.com

Email signature

Cid:image002. [protected]@01d2b226.91194720

From: customer. Queries
Sent: 20 july 2017 16:18
To: [protected]@rediffmail.com
Subject: fw: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Dear sir,

We are in receipt of your appended email and shall revert to you within 3 working days.

Solicit your cooperation in the interim.

Thanks & regards

Central customer service
Toll free:[protected]

Website - www.pnbhousing.com

Email signature

Cid:image002. [protected]@01d2b226.91194720

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: 20 july 2017 12:13
To: customer. Queries
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Your action oriented reply is awaited as yet

Kanwar bhardwaj

From: customer. Queries
Sent: sat, 15 jul 2017 09:50:15
To: "[protected]@rediffmail.com"
Cc: thane
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Dear sir,

Please refer our emails dated june 21, 28 and july 14 of 2017.

We wish to once again confirm that we have received the loan processing fees only once at our end.

Thanks & regards

Central customer service
Toll free:[protected]

Website - www.pnbhousing.com

Email signature

Cid:image002. [protected]@01d2b226.91194720

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: 15 july 2017 09:20
To: customer. Queries
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Please confirm at your end first

Kanwar bhardwaj

Sent from rediffmailng on android

From: customer. Queries
Sent: fri, 14 jul 2017 22:12:28 gmt+0530
To: "[protected]@rediffmail.com"
Subject: re: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

Dear sir,

Further to our email dated june 21 and 28 of 2017 we understand that your loan application was filed with pnb housing, thane branch, in february 2016.

Please note that the loan processing fees is applicable as per schedule of service charges and non - refundable as per the terms and conditions of the loan application form, read and accepted by your kind self.

We regret that we are unable to comply with your request for refund of processing fees.

Further, we wish to also confirm that we have accepted the loan processing fees only once and the loan application form too was received only one at our end.

Also, mr. Surendra shyam is not an employee/representative of pnb housing finance.

In the light of above mentioned facts, we hereby confirm that all our dealings have been fair and as per our norms and deny the averments as mentioned in your email.

Kindly refrain from making false averments in your communications.

Trust the matter stands clarified.

Thanks & regards

Central customer service
Toll free:[protected]

Website - www.pnbhousing.com

Email signature

Cid:image002. [protected]@01d2b226.91194720

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: 13 july 2017 10:50
To: bomumbai; sameer pardasani; thane; customer. Queries; rsheth
Subject: unfair practices by some banks primarily pnb hsg kind attn mrs ranjana sahajwala

This refers to my complaint dated.05.07.2017. Most humbly & respectfully, you are requested to kindly initiate enquiry against the pnb housing finance ltd. Thane west. I shall be grateful & indebted to you for your kind act.
I wish to inform you that due to continuous tension & mental agony, i suffered an attack of convulsion, paralysis & seizure.
I hope you will kindly take prompt action keeping in view my medical conditions.
The reported matter is as follows:-


From
Kanwar bhardwaj
B/4 chandresh paradise
Shankheshwar nagar, achole road,
Near kapol school, nallasopara east
Distt: palghar 401209
Dated 05.07.2017
[protected]@rediffmail.com mob [protected] & [protected]


To,
Smt. Ranjana sahajwala
C/o reserve bank of india
4th floor rbi byculla office building
Opp. Mumbai central railway station
Mumbai-400008

Respected madam,
Sub:- complaint against pnb housing thane branch official for unfair dealings & being
Cheated to the tune of rs 20000/- cash & processing fee charged twice rs.
5800/-

Ref: - 1st application dated 26.02.2016 ref/hou/tha/0216/269259 2nd reference
Not given but rs. 5800/- charged twice plus rs20000/- paid in cash
*
Most humbly & respectfully, i beg to submit the following for your kind perusal and benevolent consideration please:-

1. I have applied for home loan with pnb housing finance ltd., branch address: ist floor, pushpamangal complex, building no. 1, above bank of baroda, near babubai petrol pump, old agra road, thane west-400601 for rs.35, 00, 000/- which was rejected;

2. Thereafter, one mr surendra shyam upadhay claiming himself to be dsa of pnb

Housing, axis bank, andromeda, india bulls, zorastrian bank and various other scheduled and co-operative financial institutions has come in my contact and assured me that he will get me loan anyhow as he has good rapport with banks and he is not going to charge me any fee for sanctioning the loans.in this context he has come to my home on two three occasions and talked to several bank official including mr sameer pardasani - area sales manager of pnb (Mob no. [protected] & [protected]). His address is mentioned above:


3. After two three days he visited my house again when three four friends of my son were sitting in my house, he (Updhayay) stated that my loan can be sanctioned between 40- to 45 lakhs from pnb hsg in this context he has asked for rs.5800/- (Cleared) by cheque plus rs.20000/- which may be adjusted in at the time of disbursement subject to certain conditions. He called mr. Sameer pardasani of pnb hsg whose address & mobile nos. Are given above. However i have told both sh. Surendra (Dsa) & sh. Sameer (Pnb) that my earlier application for rs.35, 00, 0000/- was rejected but both of them i. E. Sh. Surendra (Dsa) & sh. Sameer (Pnb) assured me to have faith in them and work will be done satisfactorily. I will get a sanction letter in 4-5 days;

4. After this sh. Surendra (Dsa) & sh. Sameer (Pnb) have blocked my & my wife’s numbers & calls made from other numbers were picked but after hearing my name the phone was cut & blocked;

5. This is how i have been duped and request your kind interventions to please help me in the matter. Sh. Surendra upadhayay number is [protected] & [protected], email id : [protected]@yahoo.com & [protected]@gmail.com


I am ready to face the confronted inquiry too if desirable.

The interrogation may please be made from other financial institutions like axis bank, andromeda, india bulls, zorastrian bank etc.

I hereby declare that above information is true & correct to the best of my knowledge & belief.

Thanking you in anticipation of getting your kind help

I earnestly hope that your honourable self will bestow justice upon me.

Yours faithfully,


Kanwar bhardwaj