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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 64

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S
S8228k
from Gumia, Jharkhand
Feb 4, 2021
Resolved
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Hello There
I purchased shared bk plan and invested my money in that according to Shared Mp agreement.
“from the date of rental mobile power banks investors will be provide rental services for the equipment purchased by shared MP. The less period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared Mp because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name - Suraj Kumar
Investment Date - 23/01/2021
Cheating Date 27/01/2021
Email iD [protected]@gmail.com
Transaction Id[protected]
Aug 9, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Suraj,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5041982] for us to assist you on priority.

Regards,
Sreenivasa
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    A
    Ashwaniraj33
    from Mumbai, Maharashtra
    Feb 4, 2021
    Resolved
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    Resolved

    Dear Team,

    I have been writing this mail from last one week to the merchant for my payment confirmation and NOC, however they are not even bother to respond a mail neither on call.

    I have been asked to pay the Full Loan Amount along with the charge through razor payment link, to get the loan amount closed and i have paid the full amount, now the Indiabulls team has starting sending my EMI link, after receiving full amount how come they charge EMI when the total amount as paid.

    I have tried a lot to contact them on phone and on email both, but they are not responding.

    I request team razorpay to please intervene in this matter.

    thanks!
    Ashwani
    Aug 10, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2021
    Razorpay Customer Care's response
    Hi Ashwani,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5041939] for us to assist you on priority.

    Regards,
    Sreenivasa
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      C
      Chitransh Sharad
      Feb 4, 2021
      Resolved
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      Resolved

      Address: HN 13, Gali no 2, near chauhanpatti bus stop Chauhan patti Delhi 110094

      I had placed order through online and send money by net banking but, I don't have any options to check my order and payment status. My name is Sharad Srivastava and mobile no Is [protected], kindly tell me how to check my order status, or till when we get my order, or if order is not dispatchable then return my money
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Hi Chitransh,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5068292] for us to assist you on priority.

      Regards,
      Sreenivasa
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        N
        Nikku5091
        Feb 4, 2021
        Resolved
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        Resolved

        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1300 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
        Name - Prateek Choudhary
        Investment Date - 25 Dec 2020
        Cheating Date - 10 jan 2021
        Email iD - [protected]@gmail.com
        Transaction ld[protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2021
        Razorpay Customer Care's response
        Hi Prateek,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5041856] for us to assist you on priority.

        Regards,
        Sreenivasa
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          V
          Vishal Sohara
          Feb 4, 2021
          Resolved
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          Resolved

          Hello sir,
          There I purchased shared bk plan and invest my money in that according to shared bk agreement. ''from the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk. I purchased equipment plan is 30000 The less period is 90 days. The daily profit is 1850 but they didn't provide me service perfectly sa promise to me. But it cheated me and scammed and run way with my money, I invest my money shared bk it connected to trusted gateway razor pay so please please please refund my money in my account please as soon as possible.

          My actual amount is 30000

          Vishal sohara
          Investment date : 18 January 2021
          E-mail : [protected]@gmail.com
          Transaction ID : GQmLOz3Jzl68IL
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Feb 04, 2021
          Updated by Vishal Sohara
          I think shared bk froud with me please take action immediately. And please refund my amount 30000

          Verified Support
          Feb 12, 2021
          Razorpay Customer Care's response
          Hi Vishal,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5041809] for us to assist you on priority.

          Regards,
          Sreenivasa
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            S
            Santhosh864
            Feb 4, 2021
            Resolved
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            Resolved

            Hello There

            I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350

            Rupees".

            and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my

            account,

            Please refund my money in my account as soon as

            possible.

            Name. Santhosh

            Investment Date. 02/01/2021

            Cheating Date. 25/01/2021

            Email iD. [protected]@gmail.com

            Transaction Id. T2101022044428355862216
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2021
            Razorpay Customer Care's response
            Hi Santhosh,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5041776] for us to assist you on priority.

            Regards,
            Sreenivasa
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              A
              Resolved
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              Resolved

              Hello there I purchased shared bk plan and invested my money in that according to shared bk agreement . from the date of rental by cycle investors will be provided rental services for the equipment purchased by shared bk. The lease period is 90days the daily profit is 15rupees and the rental profit is 1350 rupees. And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gate way razorpay, so please refund my amount in my account, please refund my money in my account as soon as possible.
              Aug 8, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2021
              Razorpay Customer Care's response
              Hi Akhil,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              mention the ticket ID [5041750] for us to assist you on priority.

              Regards,
              Sreenivasa
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                P
                PIYUSH KUMAR THAPAK
                Feb 4, 2021
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                Hi Razorpay Team,

                I had made a payment of Rs.30, 000 as attached to sharedBK through you please help me my all saving has gone pls help and reufund my peyment. So pls refund my amount in my account as soon as possible.
                Name-Piyush kumar Thapak
                E-mail id- [protected]@gmail.com
                Razorpay customer support has been notified about the posted complaint.
                No sir razorpay does not respond my problem and not resolved my problem please help me sir i have spend my 3year saving just because i have trusted gateway razorpay but his service provider is a cheater so i am so sad please help razorpay...
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                  B
                  bhavikdesai
                  Feb 4, 2021
                  Resolved
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                  Resolved

                  Hello there,
                  I purchased shared bk plan and invested money in that according to shared bk agreement.
                  "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                  The Less period is 90 days, the daily profit is 850 rs. And total profit is 76500 rupees".
                  And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                  Please refund my money in My account as soon as possible.
                  Name :- Bhavik desai
                  Investment date:-2-01-21
                  Cheating date:[protected]
                  email :- [protected]@gmail.com
                  Transaction I'd :-T2101022110521539270679
                  Feb 5, 2021
                  Complaint marked as Resolved 
                  I don't have any reference number kindly raised my request asap..And next to contact me on via mail and mail id : [email protected]
                  Razorpay customer support has been notified about the posted complaint.
                  Hii i am vignesh i hv invested 15300 but didn't receive any money kindly snd my money back i am from very poor family i bought for interest and i invested in this kindly do the needful my phone pe num [protected]
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                    T
                    T RAKESH PATRO
                    Feb 4, 2021
                    Resolved
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                    Resolved

                    I purchased shared bk plan of 30000 in which they promised to pay 1850 each day for 90 days but they didnt provided any services scamed my money and runaway I invested my money in shared bk because it connected to trusted gateway Razorpay so please refund my money in my account as soon as possible the transaction I'd is :- T2012221320374079949513
                    My email is :- [protected]@gmail.com
                    Ac no:-[protected]
                    IFSC:- SBIN0016584
                    BANK:- STATE BANK OF INDIA
                    PLEASE REFUND MY 30000 AS SOON AS POSSIBLE RAZORPAY is the only who is responsible for my money because of him the shared bk scamed and runaway and we lost our money Soo please return my money as soon as possible
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2021
                    Razorpay Customer Care's response
                    Hi Rakesh,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5041703] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      M
                      MOHAMMED sabeer pasha
                      Feb 4, 2021
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                      I know this also payment gateway but how can I trust this payment gateway in future.Why Razorpay provide any scammer it’s payment gateway like OMG Burse, Shared BK etc.Those cheated us and scam. In short I am cheated and lost my money the reason is only you, Therefore you will have to refund my amount as soon as possible.Otherwise I’ll never use this Razorpay payment gateway in my life. Hello there I purchased shared bk plan and invested my money in that according to Shared bk agreement.'from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared bk.the less period 90days.the daily profit is 850 rupees and total profit is 76500 rupees and didn't provide me service perfectly as it promised to me but it cheated me the scammed and runway with my money.i invested 15000 rupees my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account please refund my money in account as soon as possible.iam poor family Plz help me 😥🙏🙏🙏😭

                      Name: Mohammed sabeer pasha
                      Transaction date:21 Dec 2020
                      investment date:21 Dec 2020
                      cheating date:[protected]
                      mail id: [protected]@gmail.com.. Transaction I'd:[protected]
                      Razorpay customer support has been notified about the posted complaint.
                      Feb 04, 2021
                      Updated by MOHAMMED sabeer pasha
                      1week ago Don't help in @razorpay customer service and team Iam loss money 15k in razorpay though payment successful completed Plz help me iam poor family

                      Feb 04, 2021
                      Updated by MOHAMMED sabeer pasha
                      Razorpay team though mail received
                      Feb 07, 2021
                      Updated by MOHAMMED sabeer pasha
                      I thought before that razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that razorpay never provide its payment services any scammer and I had to pay payment without thinking, therefore I was in shock when I knew that iam cheated though razorpay, And I lost my money due to Razorpay, because it provided his payment services a scammer, 😭it seems to me now that's happened by mistake towards Razorpay team,
                      Now there is only one solution, You should refund my amount as soon as possible otherwise you will lose so many your loved Customers,

                      Kindly i request you please Refund my amount As soon possible

                      Name: Mohammed sabeer pasha
                      Transaction date:21 Dec 2020
                      investment date:21 Dec 2020
                      cheating date:[protected]
                      mail id: [protected]@gmail.com.. Transaction I'd:[protected]

                      Razorpay Ticket reference number:
                      #5001093

                      Verified Support
                      Feb 12, 2021
                      Razorpay Customer Care's response
                      Hi Sabeer,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5041645] for us to assist you on priority.

                      Regards,
                      Sreenivasa
                      Feb 12, 2021
                      Updated by MOHAMMED sabeer pasha
                      Already cyber cell case 5days back complaint... cyber team already fraud shared bk team catched in arrested 3memers see attached proof statement

                      Already cyber cell case 5days back complaint... cyber team already fraud team catched in arrested 3memers see attached proof statement
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                        Varun.M
                        Feb 4, 2021
                        Resolved
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                        Resolved

                        Name-Varun.M
                        Investment date-08/01/2021
                        Cheating date-25/01/2021
                        Email id- [protected]@gmail.com
                        Transaction ID-T2101081837028299061764
                        I have paid 3000 in shared bk they are cheated me so I request to refund my money back
                        Feb 6, 2021
                        Complaint marked as Resolved 
                        Fraud activity is going in shared bk I loss my amount 3000 razorpay not refund my money
                        Razorpay customer support has been notified about the posted complaint.
                        How many days will take refund
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                          L
                          Lalji2525
                          Feb 4, 2021
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                          Hello there,
                          I purchased shared bk plan and invested money in that according to shared bk agreement.
                          "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                          The Less period is 90 days, the daily profit is 160 rs and 850 rs. And total profit is 14400 and 76500 rupees".
                          And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                          Please refund my money in My account as soon as possible.
                          Name :- Lalji Kalsariya
                          Investment date:[protected] and 6-01-21
                          Cheating date:[protected]
                          Transaction id:[protected]
                          Transaction id:[protected]
                          Razorpay customer support has been notified about the posted complaint.
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                            Y
                            yashas098
                            Feb 4, 2021
                            Resolved
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                            Resolved

                            Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees ". And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount In my account, Please refund my money in my account as soon as possible.
                            Name:- Yashas P
                            Investment date:- 26 December 2020
                            Cheating date:- 19 January 2021
                            Email ID:- [protected]@gmail.com
                            Transaction ID :- T2012261002538187534339
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 12, 2021
                            Razorpay Customer Care's response
                            Hi Yashas,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            mention the ticket ID [5041582] for us to assist you on priority.

                            Regards,
                            Sreenivasa
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                              T
                              TATHAGATA ROYCHOWDHURY
                              from Delhi, Delhi
                              Feb 4, 2021
                              Resolved
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                              Resolved

                              Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                              Name:- Tathagata roychowdhury
                              Investment Date :-04/01/2021
                              Cheating Date:- 25 January 2021
                              Email iD :[protected]@gmail.com
                              Transaction ID :- T2101041344497855164657
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2021
                              Razorpay Customer Care's response
                              Hi Tathagata,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5041542] for us to assist you on priority.

                              Regards,
                              Sreenivasa
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                                raja karthick
                                from Kayankulam, Kerala
                                Feb 4, 2021
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                                Address: 33 b chokkaman st allinagaram

                                From my phone pay amount has been debited rs 1974 without any reason
                                Razorpay customer support has been notified about the posted complaint.
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                                  D
                                  Digital Kunal
                                  Feb 4, 2021
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                                  As i complain that sharedbk company didnt provide me service and razorpay committed that within 7 days we will refund now they are not refunded and even not replying and just every time i get automated mails thats it even closed their call facility so i cant even call kindly contact and tell them to refund my money as per committed
                                  Razorpay customer support has been notified about the posted complaint.
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                                    B.Rupa
                                    Feb 4, 2021
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                                    B
                                    B.Rupa
                                    Feb 2, 2021
                                    Hello There
                                    I purchased shared bk plan and invested my money in that according to shared BK agreement.
                                    "From that date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76, 500 rupees.
                                    And didn't provide me services perfectly as it promised to me But it cheated me and scammed and runway with my money. I invented my money in shared BK. Because it connected to trusted gateway razor pay, so please refund my amount in my account.
                                    Please refund my money in my account as soon as possible.
                                    Name= B.Rupa
                                    Investment date -.13/01/2021
                                    Cheating date -. 19/01/2021
                                    Email id - [protected]@gmail.com
                                    Transaction I'd -T2101132205066319208432
                                    I loss my money
                                    Razorpay customer support has been notified about the posted complaint.
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                                      kirankumar9999
                                      from Bengaluru, Karnataka
                                      Feb 4, 2021
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                                      Helo Sir/madam,
                                      I Kiran Kumar R purchased shared bk plan and invested my money in that according to share bk agreement.

                                      "From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk. The less period is 90 days, the daily profit is Rs. 1, 850/- rupees and The total profit is Rs. 1, 66, 500/- ruoees ".And didn't provide me services Perfectly as it promised To me, But it cheated me and scammed and runaway with my money . I invested my money in Shared BK because it connected to trusted gateway RazorPay, So please refund my amount in my account,

                                      PLEASE REFUND MY MONEY IN MY ACCOUNT AS SOON AS POSSIBLE

                                      Name :KIRAN KUMAR R
                                      Invested date :01.01.2021
                                      Email ID :[protected]@gmail.com
                                      Transaction ID :T2101012015357969313634
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2021
                                      Razorpay Customer Care's response
                                      Hi Kiran,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5041317] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa
                                      Feb 19, 2021
                                      Updated by kirankumar9999
                                      Can u tell where I can see my ticket id.
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                                        N
                                        NehaSin87979456
                                        Feb 4, 2021
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                                        I ordered a night drss of 349 from juneberryvittorio.com n made the payment through razorpay.

                                        Razorpay please do the needful
                                        Razorpay customer support has been notified about the posted complaint.
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