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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 64

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N
Nikku5091
Feb 4, 2021
Resolved
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Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1300 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name - Prateek Choudhary
Investment Date - 25 Dec 2020
Cheating Date - 10 jan 2021
Email iD - [protected]@gmail.com
Transaction ld[protected]
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Prateek,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5041856] for us to assist you on priority.

Regards,
Sreenivasa
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    V
    Vishal Sohara
    Feb 4, 2021
    Resolved
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    Resolved

    Hello sir,
    There I purchased shared bk plan and invest my money in that according to shared bk agreement. ''from the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk. I purchased equipment plan is 30000 The less period is 90 days. The daily profit is 1850 but they didn't provide me service perfectly sa promise to me. But it cheated me and scammed and run way with my money, I invest my money shared bk it connected to trusted gateway razor pay so please please please refund my money in my account please as soon as possible.

    My actual amount is 30000

    Vishal sohara
    Investment date : 18 January 2021
    E-mail : [protected]@gmail.com
    Transaction ID : GQmLOz3Jzl68IL
    +1 photos
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Feb 04, 2021
    Updated by Vishal Sohara
    I think shared bk froud with me please take action immediately. And please refund my amount 30000

    Verified Support
    Feb 12, 2021
    Razorpay Customer Care's response
    Hi Vishal,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5041809] for us to assist you on priority.

    Regards,
    Sreenivasa
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      S
      Santhosh864
      Feb 4, 2021
      Resolved
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      Resolved

      Hello There

      I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350

      Rupees".

      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my

      account,

      Please refund my money in my account as soon as

      possible.

      Name. Santhosh

      Investment Date. 02/01/2021

      Cheating Date. 25/01/2021

      Email iD. [protected]@gmail.com

      Transaction Id. T2101022044428355862216
      +1 photos
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2021
      Razorpay Customer Care's response
      Hi Santhosh,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5041776] for us to assist you on priority.

      Regards,
      Sreenivasa
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        A
        Resolved
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        Resolved

        Hello there I purchased shared bk plan and invested my money in that according to shared bk agreement . from the date of rental by cycle investors will be provided rental services for the equipment purchased by shared bk. The lease period is 90days the daily profit is 15rupees and the rental profit is 1350 rupees. And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gate way razorpay, so please refund my amount in my account, please refund my money in my account as soon as possible.
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2021
        Razorpay Customer Care's response
        Hi Akhil,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5041750] for us to assist you on priority.

        Regards,
        Sreenivasa
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          P
          PIYUSH KUMAR THAPAK
          Feb 4, 2021
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          Hi Razorpay Team,

          I had made a payment of Rs.30, 000 as attached to sharedBK through you please help me my all saving has gone pls help and reufund my peyment. So pls refund my amount in my account as soon as possible.
          Name-Piyush kumar Thapak
          E-mail id- [protected]@gmail.com
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
          No sir razorpay does not respond my problem and not resolved my problem please help me sir i have spend my 3year saving just because i have trusted gateway razorpay but his service provider is a cheater so i am so sad please help razorpay...
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            B
            bhavikdesai
            Feb 4, 2021
            Resolved
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            Resolved

            Hello there,
            I purchased shared bk plan and invested money in that according to shared bk agreement.
            "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
            The Less period is 90 days, the daily profit is 850 rs. And total profit is 76500 rupees".
            And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
            Please refund my money in My account as soon as possible.
            Name :- Bhavik desai
            Investment date:-2-01-21
            Cheating date:[protected]
            email :- [protected]@gmail.com
            Transaction I'd :-T2101022110521539270679
            +1 photos
            Feb 5, 2021
            Complaint marked as Resolved 
            I don't have any reference number kindly raised my request asap..And next to contact me on via mail and mail id : [email protected]
            Razorpay customer support has been notified about the posted complaint.
            Hii i am vignesh i hv invested 15300 but didn't receive any money kindly snd my money back i am from very poor family i bought for interest and i invested in this kindly do the needful my phone pe num [protected]
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              T
              T RAKESH PATRO
              Feb 4, 2021
              Resolved
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              Resolved

              I purchased shared bk plan of 30000 in which they promised to pay 1850 each day for 90 days but they didnt provided any services scamed my money and runaway I invested my money in shared bk because it connected to trusted gateway Razorpay so please refund my money in my account as soon as possible the transaction I'd is :- T2012221320374079949513
              My email is :- [protected]@gmail.com
              Ac no:-[protected]
              IFSC:- SBIN0016584
              BANK:- STATE BANK OF INDIA
              PLEASE REFUND MY 30000 AS SOON AS POSSIBLE RAZORPAY is the only who is responsible for my money because of him the shared bk scamed and runaway and we lost our money Soo please return my money as soon as possible
              +1 photos
              Aug 5, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2021
              Razorpay Customer Care's response
              Hi Rakesh,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              mention the ticket ID [5041703] for us to assist you on priority.

              Regards,
              Sreenivasa
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                M
                MOHAMMED sabeer pasha
                Feb 4, 2021
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                I know this also payment gateway but how can I trust this payment gateway in future.Why Razorpay provide any scammer it’s payment gateway like OMG Burse, Shared BK etc.Those cheated us and scam. In short I am cheated and lost my money the reason is only you, Therefore you will have to refund my amount as soon as possible.Otherwise I’ll never use this Razorpay payment gateway in my life. Hello there I purchased shared bk plan and invested my money in that according to Shared bk agreement.'from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared bk.the less period 90days.the daily profit is 850 rupees and total profit is 76500 rupees and didn't provide me service perfectly as it promised to me but it cheated me the scammed and runway with my money.i invested 15000 rupees my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account please refund my money in account as soon as possible.iam poor family Plz help me 😥🙏🙏🙏😭

                Name: Mohammed sabeer pasha
                Transaction date:21 Dec 2020
                investment date:21 Dec 2020
                cheating date:[protected]
                mail id: [protected]@gmail.com.. Transaction I'd:[protected]
                +5 photos
                Razorpay customer support has been notified about the posted complaint.
                Feb 04, 2021
                Updated by MOHAMMED sabeer pasha
                1week ago Don't help in @razorpay customer service and team Iam loss money 15k in razorpay though payment successful completed Plz help me iam poor family

                Feb 04, 2021
                Updated by MOHAMMED sabeer pasha
                Razorpay team though mail received
                Feb 07, 2021
                Updated by MOHAMMED sabeer pasha
                I thought before that razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that razorpay never provide its payment services any scammer and I had to pay payment without thinking, therefore I was in shock when I knew that iam cheated though razorpay, And I lost my money due to Razorpay, because it provided his payment services a scammer, 😭it seems to me now that's happened by mistake towards Razorpay team,
                Now there is only one solution, You should refund my amount as soon as possible otherwise you will lose so many your loved Customers,

                Kindly i request you please Refund my amount As soon possible

                Name: Mohammed sabeer pasha
                Transaction date:21 Dec 2020
                investment date:21 Dec 2020
                cheating date:[protected]
                mail id: [protected]@gmail.com.. Transaction I'd:[protected]

                Razorpay Ticket reference number:
                #5001093

                Verified Support
                Feb 12, 2021
                Razorpay Customer Care's response
                Hi Sabeer,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                mention the ticket ID [5041645] for us to assist you on priority.

                Regards,
                Sreenivasa
                Feb 12, 2021
                Updated by MOHAMMED sabeer pasha
                Already cyber cell case 5days back complaint... cyber team already fraud shared bk team catched in arrested 3memers see attached proof statement

                Already cyber cell case 5days back complaint... cyber team already fraud team catched in arrested 3memers see attached proof statement

                I have paid payment but I didn't get amount - Comment #3799061 - Image #0
                I have paid payment but I didn't get amount - Comment #3799061 - Image #1
                I have paid payment but I didn't get amount - Comment #3799061 - Image #2
                I have paid payment but I didn't get amount - Comment #3799061 - Image #3
                I have paid payment but I didn't get amount - Comment #3799061 - Image #4
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                  V
                  Varun.M
                  Feb 4, 2021
                  Resolved
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                  Resolved

                  Name-Varun.M
                  Investment date-08/01/2021
                  Cheating date-25/01/2021
                  Email id- [protected]@gmail.com
                  Transaction ID-T2101081837028299061764
                  I have paid 3000 in shared bk they are cheated me so I request to refund my money back
                  +1 photos
                  Feb 6, 2021
                  Complaint marked as Resolved 
                  Fraud activity is going in shared bk I loss my amount 3000 razorpay not refund my money
                  Razorpay customer support has been notified about the posted complaint.
                  How many days will take refund
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                    L
                    Lalji2525
                    Feb 4, 2021
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                    Hello there,
                    I purchased shared bk plan and invested money in that according to shared bk agreement.
                    "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                    The Less period is 90 days, the daily profit is 160 rs and 850 rs. And total profit is 14400 and 76500 rupees".
                    And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                    Please refund my money in My account as soon as possible.
                    Name :- Lalji Kalsariya
                    Investment date:[protected] and 6-01-21
                    Cheating date:[protected]
                    Transaction id:[protected]
                    Transaction id:[protected]
                    +2 photos
                    Razorpay customer support has been notified about the posted complaint.
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                      Y
                      yashas098
                      Feb 4, 2021
                      Resolved
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                      Resolved

                      Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees ". And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount In my account, Please refund my money in my account as soon as possible.
                      Name:- Yashas P
                      Investment date:- 26 December 2020
                      Cheating date:- 19 January 2021
                      Email ID:- [protected]@gmail.com
                      Transaction ID :- T2012261002538187534339
                      +1 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 12, 2021
                      Razorpay Customer Care's response
                      Hi Yashas,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5041582] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        T
                        TATHAGATA ROYCHOWDHURY
                        from Delhi, Delhi
                        Feb 4, 2021
                        Resolved
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                        Resolved

                        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                        Name:- Tathagata roychowdhury
                        Investment Date :-04/01/2021
                        Cheating Date:- 25 January 2021
                        Email iD :[protected]@gmail.com
                        Transaction ID :- T2101041344497855164657
                        +1 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 12, 2021
                        Razorpay Customer Care's response
                        Hi Tathagata,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        mention the ticket ID [5041542] for us to assist you on priority.

                        Regards,
                        Sreenivasa
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                          R
                          raja karthick
                          from Kayankulam, Kerala
                          Feb 4, 2021
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                          Address: 33 b chokkaman st allinagaram

                          From my phone pay amount has been debited rs 1974 without any reason
                          +1 photos
                          Razorpay customer support has been notified about the posted complaint.
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                            D
                            Digital Kunal
                            Feb 4, 2021
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                            As i complain that sharedbk company didnt provide me service and razorpay committed that within 7 days we will refund now they are not refunded and even not replying and just every time i get automated mails thats it even closed their call facility so i cant even call kindly contact and tell them to refund my money as per committed
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
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                              B
                              B.Rupa
                              Feb 4, 2021
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                              B
                              B.Rupa
                              Feb 2, 2021
                              Hello There
                              I purchased shared bk plan and invested my money in that according to shared BK agreement.
                              "From that date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76, 500 rupees.
                              And didn't provide me services perfectly as it promised to me But it cheated me and scammed and runway with my money. I invented my money in shared BK. Because it connected to trusted gateway razor pay, so please refund my amount in my account.
                              Please refund my money in my account as soon as possible.
                              Name= B.Rupa
                              Investment date -.13/01/2021
                              Cheating date -. 19/01/2021
                              Email id - [protected]@gmail.com
                              Transaction I'd -T2101132205066319208432
                              I loss my money
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
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                                kirankumar9999
                                from Bengaluru, Karnataka
                                Feb 4, 2021
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                                Helo Sir/madam,
                                I Kiran Kumar R purchased shared bk plan and invested my money in that according to share bk agreement.

                                "From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk. The less period is 90 days, the daily profit is Rs. 1, 850/- rupees and The total profit is Rs. 1, 66, 500/- ruoees ".And didn't provide me services Perfectly as it promised To me, But it cheated me and scammed and runaway with my money . I invested my money in Shared BK because it connected to trusted gateway RazorPay, So please refund my amount in my account,

                                PLEASE REFUND MY MONEY IN MY ACCOUNT AS SOON AS POSSIBLE

                                Name :KIRAN KUMAR R
                                Invested date :01.01.2021
                                Email ID :[protected]@gmail.com
                                Transaction ID :T2101012015357969313634
                                +5 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2021
                                Razorpay Customer Care's response
                                Hi Kiran,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5041317] for us to assist you on priority.

                                Regards,
                                Sreenivasa
                                Feb 19, 2021
                                Updated by kirankumar9999
                                Can u tell where I can see my ticket id.
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                                  N
                                  NehaSin87979456
                                  Feb 4, 2021
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                                  I ordered a night drss of 349 from juneberryvittorio.com n made the payment through razorpay.

                                  Razorpay please do the needful
                                  +1 photos
                                  Razorpay customer support has been notified about the posted complaint.
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                                    S
                                    Siddheshdusane
                                    Feb 4, 2021
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                                    My name is megha dusane i have done my payment through phone pay .
                                    My transaction Id isT2101231134069295557321
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Ajith@127
                                      Feb 3, 2021
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                                      Website: www.ciciseo.com

                                      Hello There
                                      I have paid money in shared bk they are cheated me. I invested money 3000 but still now didn't received money back.
                                      UPI refrence no[protected]
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
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                                        K
                                        kushalmanitha
                                        Feb 3, 2021
                                        Resolved
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                                        Resolved

                                        Hello There

                                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160Rs rupees and the total profit is 14400
                                        Rupees".

                                        and didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my

                                        account

                                        Please refund my money in my account as soon as

                                        possible.

                                        Name:Kushal.M

                                        Investment Date: 18th January 2021

                                        Cheating Date: 22nd January 2021

                                        Email iD:[protected]@gmail.com
                                        Transaction ID: T2101182144377908388039
                                        +1 photos
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 12, 2021
                                        Razorpay Customer Care's response
                                        Hi Kushal,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5041275] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa
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