Claimed

Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3553
Resolved
1904
Unresolved
1649
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
roop sonwar
from Kolkata, West Bengal
Feb 5, 2021
Resolved
Report
Copy
Resolved

Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:-
Investment Date :- 21 December 2020
Cheating Date:- 19 January 2021
Email iD :- [protected]@gmail.com
Transaction ID :[protected]
+1 photos
Aug 13, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2021
Razorpay Customer Care's response
Hi Roop,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5049658] for us to assist you on priority.

Regards,
Sreenivasa.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Somashekhar aradhya
    from Bengaluru, Karnataka
    Feb 5, 2021
    Report
    Copy

    Hello there
    I Purchase shared bk plan and invested my money in that according to shared Bk agreement.
    From the date of rental bicycal investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily frofit is 15rupees and the total profit is 1350rupees.
    And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money . I invested my money is shared Bk because it connected to trusted gateway Razorpay, so please refund my account in my account,
    Please refund my money in my account at soon as possible.
    Name .Somashekhar aradhya
    Investment date .24/12/2020
    Cheating date.18/01/2021
    Email iD . [protected]@gmail.com
    Mobile number.[protected]
    +5 photos
    Razorpay customer support has been notified about the posted complaint.
    Feb 09, 2021
    Updated by Somashekhar aradhya
    Please send me my amount, πŸ˜­πŸ˜”
    Verified Support
    Feb 14, 2021
    Razorpay Customer Care's response
    Hi Somashekhar,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5049641] for us to assist you on priority.

    Regards,
    Sreenivasa.
    Feb 16, 2021
    Updated by Somashekhar aradhya
    Please sir send me my amount in my account...πŸ˜­πŸ˜­πŸ˜­πŸ˜”
    Feb 16, 2021
    Updated by Somashekhar aradhya
    Butt i have invested my amount shared bk money... In rozorpay...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Golu4050
      from Gaya, Bihar
      Feb 5, 2021
      Resolved
      Report
      Copy
      Resolved

      Hello there
      I purchased shared bk plan and invested my money in that according to Shared BK agreement.
      "From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees" and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.

      Name- Saurabh Kushwaha
      Investment date- 08/01/2021
      Cheating date- 26/01/2021
      Email ID- [protected]@gmail.com
      Transaction ID[protected]
      +1 photos
      Aug 13, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 14, 2021
      Razorpay Customer Care's response
      Hi Saurabh,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5049611] for us to assist you on priority.

      Regards,
      Sreenivasa.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manbeer Chand
        from Bengaluru, Karnataka
        Feb 5, 2021
        Report
        Copy

        Address: #41 1st A cross

        Sir ordered a product order is not pleced but amount is deducted my account so please solve My problem and return my money
        Thanks
        Regards
        Manbeer Chand
        [protected]
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
        Feb 05, 2021
        Updated by Manbeer Chand
        Sir i placed the product order, amount is deducted from my account but order is not placed

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sachin Budni
          from Noida, Uttar Pradesh
          Feb 5, 2021
          Report
          Copy

          Hello, I perchased sharedBK plan and invested my money in that according to sharedBK agreement "from the date of rental bicycle investors will be provide rental services for the equipment purchased by sharedBK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees " and didn't provide me services perfectly as it promised to me, but it cheated with me and scammed and runaway with my money . I invested my money in sharedBK because it connected to trusted gateaway razorpay, so please refund my amount in my account as soon as possible
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2021
          Razorpay Customer Care's response
          Hi Sachin,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5044079] for us to assist you on priority.

          Regards,
          Sreenivasa
          Feb 12, 2021
          Updated by Sachin Budni
          I paid 3000 in sharedBK through razorpay but didn't get money back
          Feb 12, 2021
          Updated by Sachin Budni
          My transaction id: P2012142039014739297126
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jagdish panigrahi
            from Kāmārhāti, West Bengal
            Feb 5, 2021
            Report
            Copy

            Hello There I purchased shared bk Plan and invested my money in that according to shared bk agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 160 Rupees and the total profit is 1440 Rupees . and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money.I invested my money in shared bk because it connected to trusted gateway to razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
            Jagdish Panigrahi
            Investment date- 15 January 2021
            Cheating date- 25 January 2021
            [protected]@gmail.com
            Transaction id- T2101151352339300036012
            Razorpay customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Geetha97401
              from Noida, Uttar Pradesh
              Feb 5, 2021
              Report
              Copy

              I lost my money through fraudulent transactions. I need refund. I lost my money through Razorpay and that company.
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Somashekhar aradhya
                from Bengaluru, Karnataka
                Feb 5, 2021
                Report
                Copy

                Address: Don't no

                I have lost my mony through shared bk by using Razorpay pls replace my amount
                +5 photos
                Razorpay customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shreyas M
                  from New Delhi, Delhi
                  Feb 5, 2021
                  Report
                  Copy

                  I want refund. I have lost almost nearly 3k-4.5k through ur pay and sharedbk company. I have uploaded the screeshots of few of my payments through razorpay.
                  +15 photos
                  Razorpay customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shreyas M
                    from New Delhi, Delhi
                    Feb 5, 2021
                    Report
                    Copy

                    I lost my money in fradulent transaction through ur pay and sharedbk company. I want refund of all of my transactions.
                    Razorpay customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sharmeen86
                      Feb 5, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have taken 1 share in 15000/- rupees
                      In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
                      Name - sharmeen
                      Phone - [protected]
                      Gmail - [protected]@gmail.com
                      Transaction ID[protected]
                      +1 photos
                      Feb 5, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Feb 05, 2021
                      Updated by Sharmeen86
                      Reply as soon as possible
                      I buy DLP 4K PROJECTOR PROTABLE ANDROID MINI SMART PROJECTOR from facebook advertisement at 8:16 AM [ FEBRUARY 23 2021] on the payment is done by razorpay through my acount the amount is debited still not came any msg from the company.
                      Please solve this Issue, otherwise refund ...

                      Thanks..

                      I had paid the amount but didn't get service - Comment #3806259 - Image #0
                      I had paid the amount but didn't get service - Comment #3806259 - Image #1
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sanjay.verma9620
                        Feb 5, 2021
                        Report
                        Copy

                        Hello There
                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                        β€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees".
                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                        Please refund my money in my account as soon as possible.

                        I have invested about 30000/- rupees
                        And the assured profit after 90 days is
                        166500/- rupees

                        Name Sanjay verma
                        Email iD : sanjay.[protected]@gmail.com
                        +1 photos
                        Razorpay customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nazrin 81
                          from Mumbai, Maharashtra
                          Feb 5, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have taken 1 share in 15000/- rupees
                          In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
                          Name - nazrin Bano
                          Phone - [protected]
                          Gmail - [protected]@gmail.com
                          Transaction ID - [protected]
                          +1 photos
                          Oct 8, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2021
                          Razorpay Customer Care's response
                          Hi Nazrin,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          mention the ticket ID [5044034] for us to assist you on priority.

                          Regards,
                          Sreenivasa
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bishrul Hafi V K
                            Feb 5, 2021
                            Report
                            Copy

                            Hello There
                            I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                            β€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                            and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                            Please refund my money in my account as soon as possible.

                            I have invested about 9600/- rupees
                            And the assured profit after 90 days is
                            43200/- rupees [480 per day]

                            Name SAIFUNNISA VK
                            Email iD : [protected]@gmail.com
                            Transaction upi id :[protected]
                            Razorpay customer support has been notified about the posted complaint.
                            These are the proof for payment

                            I have paid payment, but didn't get the service - Comment #3796396 - Image #0
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rubana23
                              from Noida, Uttar Pradesh
                              Feb 5, 2021
                              Report
                              Copy

                              Hello There I purchased shared bk plan and invested my money in that according to shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for equipment purchased by shared BK. The less period is 90 days, the daily profit is 150 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
                              Razorpay customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Praveen Jeeva
                                Feb 5, 2021
                                Report
                                Copy

                                I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                                Please refund my money in my account as soon as possible
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Feb 05, 2021
                                Updated by Praveen Jeeva
                                I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                                Please refund my money in my account as soon as possible

                                Verified Support
                                Feb 12, 2021
                                Razorpay Customer Care's response
                                Hi Praveen,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5044018] for us to assist you on priority.

                                Regards,
                                Sreenivasa
                                Feb 12, 2021
                                Updated by Praveen Jeeva
                                I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                                Please refund my money in my account as soon as possible
                                Praveen jeeva
                                [protected]
                                [protected]@gmail.com

                                the ticket ID [5044018]

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shreyas M
                                  from New Delhi, Delhi
                                  Feb 5, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I lost my money with fraudulent activity with u and that company .My amount was transferred through ur company and I lost all of my money. If not taken action i will complain to higher government authorities.And they will take actions about this FRAUDULENT activity. I have sent the proof of few payments by sharing the receipt. I need all of the payments to be refunded.
                                  +15 photos
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 11, 2021
                                  Updated by Shreyas M
                                  It's almost a week and i have not received any solution for this problem.Please update me.
                                  Verified Support
                                  Feb 12, 2021
                                  Razorpay Customer Care's response
                                  Hi Shreyas,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5043994] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    satishdr90
                                    from Bengaluru, Karnataka
                                    Feb 5, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I purchased shared bk plan and invested my money according to Shared Bk agreement.

                                    "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The rent period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees" and I have paid 3000 rupees for the same.

                                    The sharedBK didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account as soon as possible.

                                    Name: Satish
                                    Investment Date: 14-Jan-2021
                                    Cheating Date: 25-Jan-2021
                                    Email ID: blazzing.[protected]@gmail.com
                                    UPI Transaction ID:[protected]
                                    +1 photos
                                    Aug 27, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2021
                                    Razorpay Customer Care's response
                                    Hi Satish,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                    mention the ticket ID [5043960] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gopi6666
                                      Feb 5, 2021
                                      Report
                                      Copy

                                      Fraudulent activity, I have lost my money, I got cheated with my money, I have lost 15000rs plz plz refund my money to my account as soon as possible...thank you

                                      Datr:10th January 2021--rs 15000
                                      +3 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        NaveenBalamani
                                        from Anandnagar, Uttar Pradesh
                                        Feb 5, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I made payments to SharedBK through Razorpay believing that Razorpay will provide payment gateways to reputed companies but I was completely cheated. I was really shocked that Razorpay is providing services to fake companies. I want my money back. Request to refund my money.

                                        Below are the details of transactions:
                                        4th Jan 30000rs - Transaction ID[protected]
                                        4th Jan 300rs - Transaction ID[protected]
                                        5th Jan 15000rs - Transaction ID[protected]
                                        5th Jan 300rs - Transaction ID[protected]
                                        +4 photos
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 12, 2021
                                        Razorpay Customer Care's response
                                        Hi Naveen,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5043933] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa
                                        Thank you for your response. I have already uploaded all the documents and I have sent almost 40 emails to Razorpay but no resolution. No one is ready to answer to questions or query. However, as per your instructions, I have uploaded the documents again. Ticket # is 5053863. Request to refund my money.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit