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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
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Razorpay reviews & complaints page 61

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S
Somashekhar aradhya
from Bengaluru, Karnataka
Feb 5, 2021
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Hello there
I Purchase shared bk plan and invested my money in that according to shared Bk agreement.
From the date of rental bicycal investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily frofit is 15rupees and the total profit is 1350rupees.
And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money . I invested my money is shared Bk because it connected to trusted gateway Razorpay, so please refund my account in my account,
Please refund my money in my account at soon as possible.
Name .Somashekhar aradhya
Investment date .24/12/2020
Cheating date.18/01/2021
Email iD . [protected]@gmail.com
Mobile number.[protected]
+5 photos
Razorpay customer support has been notified about the posted complaint.
Feb 09, 2021
Updated by Somashekhar aradhya
Please send me my amount, πŸ˜­πŸ˜”
Verified Support
Feb 14, 2021
Razorpay Customer Care's response
Hi Somashekhar,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5049641] for us to assist you on priority.

Regards,
Sreenivasa.
Feb 16, 2021
Updated by Somashekhar aradhya
Please sir send me my amount in my account...πŸ˜­πŸ˜­πŸ˜­πŸ˜”
Feb 16, 2021
Updated by Somashekhar aradhya
Butt i have invested my amount shared bk money... In rozorpay...
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    G
    Golu4050
    from Gaya, Bihar
    Feb 5, 2021
    Resolved
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    Resolved

    Hello there
    I purchased shared bk plan and invested my money in that according to Shared BK agreement.
    "From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees" and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.

    Name- Saurabh Kushwaha
    Investment date- 08/01/2021
    Cheating date- 26/01/2021
    Email ID- [protected]@gmail.com
    Transaction ID[protected]
    +1 photos
    Aug 13, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 14, 2021
    Razorpay Customer Care's response
    Hi Saurabh,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5049611] for us to assist you on priority.

    Regards,
    Sreenivasa.
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      M
      Manbeer Chand
      from Bengaluru, Karnataka
      Feb 5, 2021
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      Address: #41 1st A cross

      Sir ordered a product order is not pleced but amount is deducted my account so please solve My problem and return my money
      Thanks
      Regards
      Manbeer Chand
      [protected]
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      Feb 05, 2021
      Updated by Manbeer Chand
      Sir i placed the product order, amount is deducted from my account but order is not placed

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        S
        Sachin Budni
        from Noida, Uttar Pradesh
        Feb 5, 2021
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        Hello, I perchased sharedBK plan and invested my money in that according to sharedBK agreement "from the date of rental bicycle investors will be provide rental services for the equipment purchased by sharedBK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees " and didn't provide me services perfectly as it promised to me, but it cheated with me and scammed and runaway with my money . I invested my money in sharedBK because it connected to trusted gateaway razorpay, so please refund my amount in my account as soon as possible
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2021
        Razorpay Customer Care's response
        Hi Sachin,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5044079] for us to assist you on priority.

        Regards,
        Sreenivasa
        Feb 12, 2021
        Updated by Sachin Budni
        I paid 3000 in sharedBK through razorpay but didn't get money back
        Feb 12, 2021
        Updated by Sachin Budni
        My transaction id: P2012142039014739297126
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          J
          Jagdish panigrahi
          from Kāmārhāti, West Bengal
          Feb 5, 2021
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          Hello There I purchased shared bk Plan and invested my money in that according to shared bk agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 160 Rupees and the total profit is 1440 Rupees . and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money.I invested my money in shared bk because it connected to trusted gateway to razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
          Jagdish Panigrahi
          Investment date- 15 January 2021
          Cheating date- 25 January 2021
          [protected]@gmail.com
          Transaction id- T2101151352339300036012
          Razorpay customer support has been notified about the posted complaint.
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            G
            Geetha97401
            from Noida, Uttar Pradesh
            Feb 5, 2021
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            I lost my money through fraudulent transactions. I need refund. I lost my money through Razorpay and that company.
            +1 photos
            Razorpay customer support has been notified about the posted complaint.
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              S
              Somashekhar aradhya
              from Bengaluru, Karnataka
              Feb 5, 2021
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              Address: Don't no

              I have lost my mony through shared bk by using Razorpay pls replace my amount
              +5 photos
              Razorpay customer support has been notified about the posted complaint.
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                S
                Shreyas M
                from New Delhi, Delhi
                Feb 5, 2021
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                I want refund. I have lost almost nearly 3k-4.5k through ur pay and sharedbk company. I have uploaded the screeshots of few of my payments through razorpay.
                +15 photos
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Shreyas M
                  from New Delhi, Delhi
                  Feb 5, 2021
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                  I lost my money in fradulent transaction through ur pay and sharedbk company. I want refund of all of my transactions.
                  Razorpay customer support has been notified about the posted complaint.
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                    S
                    Sharmeen86
                    Feb 5, 2021
                    Resolved
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                    Resolved

                    I have taken 1 share in 15000/- rupees
                    In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
                    Name - sharmeen
                    Phone - [protected]
                    Gmail - [protected]@gmail.com
                    Transaction ID[protected]
                    +1 photos
                    Feb 5, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 05, 2021
                    Updated by Sharmeen86
                    Reply as soon as possible
                    I buy DLP 4K PROJECTOR PROTABLE ANDROID MINI SMART PROJECTOR from facebook advertisement at 8:16 AM [ FEBRUARY 23 2021] on the payment is done by razorpay through my acount the amount is debited still not came any msg from the company.
                    Please solve this Issue, otherwise refund ...

                    Thanks..

                    I had paid the amount but didn't get service - Comment #3806259 - Image #0
                    I had paid the amount but didn't get service - Comment #3806259 - Image #1
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                      S
                      sanjay.verma9620
                      Feb 5, 2021
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                      Hello There
                      I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                      β€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees".
                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                      Please refund my money in my account as soon as possible.

                      I have invested about 30000/- rupees
                      And the assured profit after 90 days is
                      166500/- rupees

                      Name Sanjay verma
                      Email iD : sanjay.[protected]@gmail.com
                      +1 photos
                      Razorpay customer support has been notified about the posted complaint.
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                        N
                        Nazrin 81
                        from Mumbai, Maharashtra
                        Feb 5, 2021
                        Resolved
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                        Resolved

                        I have taken 1 share in 15000/- rupees
                        In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
                        Name - nazrin Bano
                        Phone - [protected]
                        Gmail - [protected]@gmail.com
                        Transaction ID - [protected]
                        +1 photos
                        Oct 8, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 12, 2021
                        Razorpay Customer Care's response
                        Hi Nazrin,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        mention the ticket ID [5044034] for us to assist you on priority.

                        Regards,
                        Sreenivasa
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                          B
                          Bishrul Hafi V K
                          Feb 5, 2021
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                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          β€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.

                          I have invested about 9600/- rupees
                          And the assured profit after 90 days is
                          43200/- rupees [480 per day]

                          Name SAIFUNNISA VK
                          Email iD : [protected]@gmail.com
                          Transaction upi id :[protected]
                          Razorpay customer support has been notified about the posted complaint.
                          These are the proof for payment

                          I have paid payment, but didn't get the service - Comment #3796396 - Image #0
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                            R
                            Rubana23
                            from Noida, Uttar Pradesh
                            Feb 5, 2021
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                            Hello There I purchased shared bk plan and invested my money in that according to shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for equipment purchased by shared BK. The less period is 90 days, the daily profit is 150 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
                            Razorpay customer support has been notified about the posted complaint.
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                              P
                              Praveen Jeeva
                              Feb 5, 2021
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                              I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                              Please refund my money in my account as soon as possible
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Feb 05, 2021
                              Updated by Praveen Jeeva
                              I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                              Please refund my money in my account as soon as possible

                              Verified Support
                              Feb 12, 2021
                              Razorpay Customer Care's response
                              Hi Praveen,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5044018] for us to assist you on priority.

                              Regards,
                              Sreenivasa
                              Feb 12, 2021
                              Updated by Praveen Jeeva
                              I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 2350/-rs and the total profit is 211500/- and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                              Please refund my money in my account as soon as possible
                              Praveen jeeva
                              [protected]
                              [protected]@gmail.com

                              the ticket ID [5044018]

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                                S
                                Shreyas M
                                from New Delhi, Delhi
                                Feb 5, 2021
                                Resolved
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                                Resolved

                                I lost my money with fraudulent activity with u and that company .My amount was transferred through ur company and I lost all of my money. If not taken action i will complain to higher government authorities.And they will take actions about this FRAUDULENT activity. I have sent the proof of few payments by sharing the receipt. I need all of the payments to be refunded.
                                +15 photos
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Feb 11, 2021
                                Updated by Shreyas M
                                It's almost a week and i have not received any solution for this problem.Please update me.
                                Verified Support
                                Feb 12, 2021
                                Razorpay Customer Care's response
                                Hi Shreyas,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5043994] for us to assist you on priority.

                                Regards,
                                Sreenivasa
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                                  S
                                  satishdr90
                                  from Bengaluru, Karnataka
                                  Feb 5, 2021
                                  Resolved
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                                  Resolved

                                  I purchased shared bk plan and invested my money according to Shared Bk agreement.

                                  "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The rent period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees" and I have paid 3000 rupees for the same.

                                  The sharedBK didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account as soon as possible.

                                  Name: Satish
                                  Investment Date: 14-Jan-2021
                                  Cheating Date: 25-Jan-2021
                                  Email ID: blazzing.[protected]@gmail.com
                                  UPI Transaction ID:[protected]
                                  +1 photos
                                  Aug 27, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 12, 2021
                                  Razorpay Customer Care's response
                                  Hi Satish,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5043960] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
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                                    G
                                    Gopi6666
                                    Feb 5, 2021
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                                    Fraudulent activity, I have lost my money, I got cheated with my money, I have lost 15000rs plz plz refund my money to my account as soon as possible...thank you

                                    Datr:10th January 2021--rs 15000
                                    +3 photos
                                    Razorpay customer support has been notified about the posted complaint.
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                                      N
                                      NaveenBalamani
                                      from Anandnagar, Uttar Pradesh
                                      Feb 5, 2021
                                      Resolved
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                                      Resolved

                                      I made payments to SharedBK through Razorpay believing that Razorpay will provide payment gateways to reputed companies but I was completely cheated. I was really shocked that Razorpay is providing services to fake companies. I want my money back. Request to refund my money.

                                      Below are the details of transactions:
                                      4th Jan 30000rs - Transaction ID[protected]
                                      4th Jan 300rs - Transaction ID[protected]
                                      5th Jan 15000rs - Transaction ID[protected]
                                      5th Jan 300rs - Transaction ID[protected]
                                      +4 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2021
                                      Razorpay Customer Care's response
                                      Hi Naveen,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5043933] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa
                                      Thank you for your response. I have already uploaded all the documents and I have sent almost 40 emails to Razorpay but no resolution. No one is ready to answer to questions or query. However, as per your instructions, I have uploaded the documents again. Ticket # is 5053863. Request to refund my money.
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                                        V
                                        vallabaneni
                                        Feb 5, 2021
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                                        Hi There
                                        I purchased shared bk according to their plan I invested 3000 they will give 160per day like 90days. They take money and runaway. Iam paying through the trusted gateway razorpay. I invested through you. The reason only you. Please refund my money as soon as possible to my account. And the razorpay is invites its scammers like shared bk. so the reason only you please refund the amount to my bank account.
                                        +1 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Feb 05, 2021
                                        Updated by vallabaneni
                                        Please refund the money as soon as possible
                                        Hi Vallabaneni,
                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026059] for us to assist you on priority.
                                        Regards,
                                        Sreenivasa.
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