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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 65

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K
Karun14
Feb 3, 2021
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Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- Karun P Shamanur
Investment Date :-01 January 2021
Cheating Date:- 19 January 2021
Email iD :- [protected]@gmail.com
Transaction ID :- T2101012101372680605200
+3 photos
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Karun,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5041048] for us to assist you on priority.

Regards,
Sreenivasa
Feb 13, 2021
Updated by Karun14
I have raised the complaint in razorpay and mentioned the id please process the refund as soon as possible

Feb 22, 2021
Updated by Karun14
Please update the status of the complaint
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    sanjay.verma9620
    Feb 3, 2021
    Resolved
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    Resolved

    Address: Razorpay
    Website: www.ciciseo.com/h5/pages/register

    Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because
    it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
    Name:- Sanjay verma
    Investment Date :- 11 January 2021
    Cheating Date:- 19 January 2021
    Email iD :- sanjay.[protected]@gmail.com
    Transaction Number :- [protected]
    +2 photos
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2021
    Razorpay Customer Care's response
    Hi Sanjay,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5040988] for us to assist you on priority.

    Regards,
    Sreenivasa.
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      R
      Rajesh 1983
      from Chennai, Tamil Nadu
      Feb 3, 2021
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      Address: Puttur, Chittoor Dist, Andhra Pradesh, 517583

      I am invest money 30000 rupees in Shared BK app with 180 days . But app was closed so kindly return my amount.
      Razorpay customer support has been notified about the posted complaint.
      my invest moneys as per below,

      1. Name : S Lalitha
      MY registration no ; [protected]
      MY investment money : 30000

      2. Name :S. Rajesh
      MY registration no ; [protected]
      My invest money : 9000

      3. Name :C.Hareesh
      MY registration no : [protected]
      MY invest money : 24000
      When was my problem solve and retirn my money
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        H
        Harish Katkuri
        Feb 3, 2021
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        Hi sir,

        I have purchased shared bicycles from shared bk my investment amount 48838 rupees paid to razorpay but shared bk company site blocked.i lost of investing amount can you check this issue and please refund money .
        Email [protected]@gmail.com

        I attached below paid screenshots
        +7 photos
        Razorpay customer support has been notified about the posted complaint.
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          P
          Resolved
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          Resolved

          Hello There,
          I Purchased shared BK plan and invested in that according to shared bk agreement.
          "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period in 90 days, the daily profit is 160 rupees and the total profit is 669 Rupees".
          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay. So please refund my amount in my account, Please refund my money in my account as soon as possible.
          Name. Prashant Tanaji Khursule
          Investment Date. 15 Jan 2021
          Cheating Date. 25 jan 2021
          Email ID. Prashant [protected]@gmail.com
          Cha/Ref no. KPG-[protected]
          +1 photos
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2021
          Razorpay Customer Care's response
          Hi Prashant,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5040902] for us to assist you on priority.

          Regards,
          Sreenivasa.
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            K
            Karthik DR
            Feb 3, 2021
            Resolved
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            I have made payments towards shared bk company contract by using razor pay payment gateway. On 7/1/21 the 3000 rs and on 12/1/21 the 15000 rs transferred through razor pay. According to shared bk contract, the total contract period is 90 days. They didn't gave daily income even up to 20 days. The ran away and the app is not working. Totally they made fraud to people's who paid money. The razor pay is the authorised payment gate way for receiving and paying the money. And they definitely get details regarding shared bk company, instead they are not agreed to this contract with shared bk. Now I am complain with you is razor pay is responsible for refund the amount, because why the are accepting the the offer from shared bk. So please I requested with you, to take necessary action regarding this fraud activities. In future this kind of same fraud companies will make agreements with razor pay. To over come this types of frauds razor pay should refund all the amount to us. And you should give notice and legal actions regarding this, not to involve with fraud companies.
            I hope I will get my amount
            +1 photos
            Feb 6, 2021
            Complaint marked as Resolved 
            Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.
            Razorpay customer support has been notified about the posted complaint.
            Feb 03, 2021
            Updated by Karthik DR
            Razor pay is fully responsible for this fraud. These kind of frauds loose confidence of customers on payment gate ways.

            Feb 06, 2021
            Updated by Karthik DR
            Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.

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              SanjaySanjaysk341
              Feb 3, 2021
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              I am lost my money with fraudulent
              activity with u and that company
              My amount transferred through your
              company and I lost my money.I hope and waiting for positive response from you
              +2 photos
              Razorpay customer support has been notified about the posted complaint.
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                R
                Rutvees
                Feb 3, 2021
                Resolved
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                Sheard bk company ne mujhse pese jama karaye या kaha mujhse aap 3000 रुपये jama karo ham aapko 160 रुपये par day dege 90 din tak par esa nahi yua sheard bk company band ho mene us company me 6300 rupees invest kiya tha mere pese vapas kara do aap

                Please refund my money in my account as soon as possible

                Name. Rutvees raikwar

                Invest date 10 Nov 2020

                cheating date 12 January 2021

                Email id. [protected]@gmail.com

                Transection I'd. P2012101349315790062998
                P2012142219222632914076
                P2011172239593398680648

                Bank name allahabad bank
                Account no [protected]

                IFSC code ALLA0210726
                +3 photos
                Feb 8, 2021
                Complaint marked as Resolved 
                Email id [email protected] Phone number 7089049521
                Razorpay customer support has been notified about the posted complaint.
                Feb 12, 2021
                Updated by Rutvees
                My comments were not solved
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                  R
                  Røhįt Olla
                  Feb 3, 2021
                  Resolved
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                  Address: Kotputli,Jaipur,Rajasthan

                  I invest money amount 15000 through razorpay in a company by the name of shared bk from my state bank of india account on date[protected] but I didn’t get my money return...so please help me to get my money back as soon as possible...otherwise i need to take legal action against razorpay for this inconvenience...so solve my problem as much as possible
                  +1 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 03, 2021
                  Updated by Røhįt Olla
                  Nothing upadate yet
                  Verified Support
                  Feb 10, 2021
                  Razorpay Customer Care's response
                  Hi Rohit,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5032734] for us to assist you on priority.

                  Regards,
                  Sreenivasa
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                    S
                    Syed wasil
                    from Hyderabad, Telangana
                    Feb 3, 2021
                    Resolved
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                    Address: shared bk
                    Website: Shared bk

                    Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                    Will provide rental services for the equipment purcahased by shared bk.
                    The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                    Please refund my money in my account as soon as possible

                    Name : syed haseeb uddin kausar
                    Investment date: 12 /01/2021
                    Cheating date : 24/01/2021
                    Email id : [protected]@gmail.com
                    Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                    +1 photos
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 03, 2021
                    Updated by Syed wasil
                    Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                    Will provide rental services for the equipment purcahased by shared bk.
                    The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                    Please refund my money in my account as soon as possible

                    Name : syed haseeb uddin kausar
                    Investment date: 12 /01/2021
                    Cheating date : 24/01/2021
                    Email id : [protected]@gmail.com
                    Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                    Verified Support
                    Feb 10, 2021
                    Razorpay Customer Care's response
                    Hi Syed,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    refer to the ticket ID [5032453] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      S
                      sirishadeepa
                      from Bengaluru, Karnataka
                      Feb 3, 2021
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                      Hello I am Sirisha invested3000/- SHAREDBK.Because it connected to trusted Gateway razor pay .Which have promoted as a environmental lease bicycles .They also mentioned that they are approved by the government and they cheated . website not working and the invested money I did not receive any payment.SO PLEASE KINDLY HELP ME .PLZ RETURN MY MONEY
                      MOBILE NUMBER :[protected]
                      USERID:[protected]
                      DATE OF PAID :[protected]
                      DATE OF CHEATED :[protected] DIDNT RECEIVE ANY AMOUNT )
                      EMAIL ID :[protected]@gmail.com
                      transaction id :UPI/DR/[protected]/razorpay/ICIC/[protected]@i/BRIDG
                      Razorpay customer support has been notified about the posted complaint.
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                        S
                        Sadiqa Shek
                        from Bantval, Karnataka
                        Feb 3, 2021
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                        Address: Govindpur Arabic college post

                        My money has got deducted for 1996rs through phone pe by mistake please do refund do refund about this
                        Razorpay customer support has been notified about the posted complaint.
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                          tandur freakers
                          Feb 3, 2021
                          Resolved
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                          Resolved

                          Hello There
                          I purchased shared bk plan and invested my money in that according to shared bk agreement
                          "from the date of rental bicycle investors will be provide rental services for equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupee's and the total profit is 1, 66, 500 Rupee's".
                          And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway rozar pay, so please refund my amount in my account as soon as possible
                          Name: MD younus omer
                          Investment Date: 8/January/2021
                          Cheating Date: 19/January/2021
                          Email id : [protected]@gmail.com
                          Transaction I'd:[protected]
                          +1 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2021
                          Razorpay Customer Care's response
                          Hi Younus,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          refer to the ticket ID [5032284] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            K
                            Khushi___Batra
                            Feb 3, 2021
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                            I have invested my money in shared bk via razor pay . But didn't got any service in return . As per the promise the company must provide rent on every day basis via razor pay but didn't got any money yet it's been more than 20 days . I want my money back.
                            +2 photos
                            Razorpay customer support has been notified about the posted complaint.
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                              A
                              ArfiAlif
                              Feb 3, 2021
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                              Hi Team,

                              There us Fraud Transaction on 9th January 2021 using your RazorPay Gateway.
                              Please refund my account.
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Hello Team,

                              PFA the ScreenShot of the mail sent to me. Is this mail sent by RazorPay.
                              In the mail there is an QR Code, the mail says to scan the QR Code. After scanning the QR Code it says to pay Rs. 4914.

                              Please confirm is the mail sent by your team. And if yes then why do we need to pay.

                              Regards,
                              Arfat Ansari

                              Fraudulent Activity In My Account - Comment #3795853 - Image #0
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                                Rohit8143
                                Feb 3, 2021
                                Resolved
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                                Resolved

                                Heloo,
                                I purchased shared BK plan and invested my money in that according to shared BK agreement, from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK .The less period is 90 days, the daily profit is 1010. 90000 some change .so I have 3000 + 15000 . I have invested my money in shared BK because it connected to trusted gateway "Razor Pay " So, please refund my amount in my account .
                                Please refund my amount as soon as posible .
                                Thank you .
                                K sai Rohit reddy
                                Investment date[protected]
                                Cheating date[protected]
                                [protected]@gmail.com
                                kona.[protected]@gmail.com
                                Transaction ID
                                [protected]

                                [protected]
                                +1 photos
                                Aug 20, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2021
                                Razorpay Customer Care's response
                                Hi Rohit,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5040675] for us to assist you on priority.

                                Regards,
                                Sreenivasa.
                                Try to resolve my problem as soon as posible please .
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                                  N shilpa
                                  Feb 3, 2021
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                                  Address: Ground & 1st floo,sjr cyber,laskar hour road, bengaluru,Karnataka,India -560030

                                  I purchased shared bk plan and investment my money in that accounting to shared bk agreement.
                                  " from tha rate of rental bicycle investors will be provide rental services for tha equipment purchased by shared bk. That less periods 90 days, daily profit 1850rs at the total profit 166500 rupees". And didn't provide me services perfectly as it promise to me, but cheat me and scammed runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money In my account as soon as possible .
                                  Name: Shilpa
                                  Investment rate: 4%
                                  Cheating date: 21/01/2021
                                  Email id: [protected]@gmail.com
                                  Transaction I'd:[protected]
                                  Razorpay customer support has been notified about the posted complaint.
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                                    Akshay420
                                    Feb 3, 2021
                                    Resolved
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                                    Resolved

                                    Hello There,
                                    I Purchased shared BK plan and invested in that according to shared bk agreement.
                                    "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period in 90 days, the daily profit is 15 rupees and the total profit is 669 Rupees".
                                    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay. So please refund my amount in my account, Please refund my money in my account as soon as possible.
                                    Name. Akshay Nana Pawar
                                    Investment Date. 11 jan 2021
                                    Cheating Date. 25 jan 2021
                                    Email ID. [protected]@gmail.com
                                    Chq/Ref no.[protected]
                                    Transaction Id.[protected]
                                    +2 photos
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2021
                                    Razorpay Customer Care's response
                                    Hi Akshay,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                    mention the ticket ID [5040647] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa.
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                                      Sachin102
                                      Feb 3, 2021
                                      Resolved
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                                      Resolved

                                      Hello there
                                      I purchased shared BK and investment money in that according to shared bk agreement.
                                      From the date of rental bycycle agreement invester will provide rental services for equipment purchased by share bk the
                                      Less period is 90 days the daily profit is 175 rs day And total profit is 15750 rupees. And didn't provide me services perfectly as it promises to me But it chetated Me and scammed and runway with my money I invested my money in shared bk because it connected to trusted gateway razor pay so pls refund my money in my account

                                      Pls refund my money as soon as possible
                                      Name Laxmikant patil( dr bravestone)
                                      Investment date - 28 December 2020
                                      Chetaed date-. 25 Jan 2021
                                      Email - yaunnaik.[protected]@gmail.com
                                      Transaction[protected]
                                      Transaction id- [protected]
                                      +1 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2021
                                      Razorpay Customer Care's response
                                      Hi Sachin,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5040587] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa.
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                                        Sara_
                                        from Bengaluru, Karnataka
                                        Feb 3, 2021
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                                        Dear Team,

                                        I purchased shared mp plan & invested my money, according to there agreement. From the date of purchasing a power bank investors will be provided rental services for equipment purchased by shared MP. The period is 120 days. I had invested 5000Rs The total profit for every 500 invested is 260rs a day. So total profit is 31, 200rs. And didn't provide me services as promised. But it cheated me & scammed and ran away with the amount as it has stopped providing withdrawal to my account. I invested money in shared MP because it connected me to a trusted payment gateway RAZORPAY, so please refund my amount to my account as soon as possible.

                                        Name : Syeda Sarah Fathima
                                        Investment date :[protected]
                                        Fraud date :[protected]
                                        Email id : syeda.[protected]@gmail.com
                                        Transaction ID : [protected]
                                        +1 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        purchased shared mp plan & invested my money, according to there agreement. From the date of purchasing a power bank investors will be provided rental services for equipment purchased by shared MP. The period is 120 days. I had invested 5000Rs The total profit for every 5500 invested is 260rs a day. So total profit is 33, 200rs. And didn't provide me services as promised. But it cheated me & scammed and ran away with the amount as it has stopped providing withdrawal to my account. I invested money in shared MP because it connected me to a trusted payment gateway RAZORPAY, so please refund my amount to my account as soon as possible.
                                        Rambabu Pinnireddy

                                        Shared MP - Comment #3796393 - Image #0
                                        Shared MP - Comment #3796393 - Image #1
                                        Shared MP - Comment #3796393 - Image #2
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