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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 65

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S
Siddheshdusane
Feb 4, 2021
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My name is megha dusane i have done my payment through phone pay .
My transaction Id isT2101231134069295557321
Razorpay customer support has been notified about the posted complaint.
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    A
    Ajith@127
    Feb 3, 2021
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    Website: www.ciciseo.com

    Hello There
    I have paid money in shared bk they are cheated me. I invested money 3000 but still now didn't received money back.
    UPI refrence no[protected]
    Razorpay customer support has been notified about the posted complaint.
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      K
      kushalmanitha
      Feb 3, 2021
      Resolved
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      Resolved

      Hello There

      I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160Rs rupees and the total profit is 14400
      Rupees".

      and didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my

      account

      Please refund my money in my account as soon as

      possible.

      Name:Kushal.M

      Investment Date: 18th January 2021

      Cheating Date: 22nd January 2021

      Email iD:[protected]@gmail.com
      Transaction ID: T2101182144377908388039
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2021
      Razorpay Customer Care's response
      Hi Kushal,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5041275] for us to assist you on priority.

      Regards,
      Sreenivasa
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        J
        jaybapu
        Feb 3, 2021
        Resolved
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        Resolved

        Hello. I purchased shared MP plan and invested my money in that according to Shared MP agreement. "from the date of rental powerbanks investors will be provide rental services for the equipment purchased by shared MP. The period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared MP because it connected to trusted gateway Razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.I tried to contact with 2 clients of shared MP but they are not responding at all.Their whatsapp contact numbers are:-
        Shared MP main:-[protected]
        Shared MP Consultant:-[protected]
        Complainant Name:-Jayant Panigrahi
        Investment Date :[protected]
        Cheating Date:[protected]
        Email ID :[protected]@gmail.com
        Transaction ID :[protected]
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2021
        Razorpay Customer Care's response
        Hi Jaybapu,

        Thank you for reaching out to us. Our concerned team has updated the status of your query over the ticket ID:- 5003636. Kindly go through it and for further queries please revert back over the same email thread. Thank you for understanding.

        Regards,
        Sreenivasa.
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          K
          Karun14
          Feb 3, 2021
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          Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
          Name:- Karun P Shamanur
          Investment Date :-01 January 2021
          Cheating Date:- 19 January 2021
          Email iD :- [protected]@gmail.com
          Transaction ID :- T2101012101372680605200
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2021
          Razorpay Customer Care's response
          Hi Karun,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5041048] for us to assist you on priority.

          Regards,
          Sreenivasa
          Feb 13, 2021
          Updated by Karun14
          I have raised the complaint in razorpay and mentioned the id please process the refund as soon as possible

          Feb 22, 2021
          Updated by Karun14
          Please update the status of the complaint
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            S
            sanjay.verma9620
            Feb 3, 2021
            Resolved
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            Resolved

            Address: Razorpay
            Website: www.ciciseo.com/h5/pages/register

            Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because
            it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
            Name:- Sanjay verma
            Investment Date :- 11 January 2021
            Cheating Date:- 19 January 2021
            Email iD :- sanjay.[protected]@gmail.com
            Transaction Number :- [protected]
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2021
            Razorpay Customer Care's response
            Hi Sanjay,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5040988] for us to assist you on priority.

            Regards,
            Sreenivasa.
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              R
              Rajesh 1983
              from Chennai, Tamil Nadu
              Feb 3, 2021
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              Address: Puttur, Chittoor Dist, Andhra Pradesh, 517583

              I am invest money 30000 rupees in Shared BK app with 180 days . But app was closed so kindly return my amount.
              Razorpay customer support has been notified about the posted complaint.
              my invest moneys as per below,

              1. Name : S Lalitha
              MY registration no ; [protected]
              MY investment money : 30000

              2. Name :S. Rajesh
              MY registration no ; [protected]
              My invest money : 9000

              3. Name :C.Hareesh
              MY registration no : [protected]
              MY invest money : 24000
              When was my problem solve and retirn my money
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                H
                Harish Katkuri
                Feb 3, 2021
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                Hi sir,

                I have purchased shared bicycles from shared bk my investment amount 48838 rupees paid to razorpay but shared bk company site blocked.i lost of investing amount can you check this issue and please refund money .
                Email [protected]@gmail.com

                I attached below paid screenshots
                Razorpay customer support has been notified about the posted complaint.
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                  P
                  Resolved
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                  Resolved

                  Hello There,
                  I Purchased shared BK plan and invested in that according to shared bk agreement.
                  "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period in 90 days, the daily profit is 160 rupees and the total profit is 669 Rupees".
                  and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay. So please refund my amount in my account, Please refund my money in my account as soon as possible.
                  Name. Prashant Tanaji Khursule
                  Investment Date. 15 Jan 2021
                  Cheating Date. 25 jan 2021
                  Email ID. Prashant [protected]@gmail.com
                  Cha/Ref no. KPG-[protected]
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 12, 2021
                  Razorpay Customer Care's response
                  Hi Prashant,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5040902] for us to assist you on priority.

                  Regards,
                  Sreenivasa.
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                    K
                    Karthik DR
                    Feb 3, 2021
                    Resolved
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                    Resolved

                    I have made payments towards shared bk company contract by using razor pay payment gateway. On 7/1/21 the 3000 rs and on 12/1/21 the 15000 rs transferred through razor pay. According to shared bk contract, the total contract period is 90 days. They didn't gave daily income even up to 20 days. The ran away and the app is not working. Totally they made fraud to people's who paid money. The razor pay is the authorised payment gate way for receiving and paying the money. And they definitely get details regarding shared bk company, instead they are not agreed to this contract with shared bk. Now I am complain with you is razor pay is responsible for refund the amount, because why the are accepting the the offer from shared bk. So please I requested with you, to take necessary action regarding this fraud activities. In future this kind of same fraud companies will make agreements with razor pay. To over come this types of frauds razor pay should refund all the amount to us. And you should give notice and legal actions regarding this, not to involve with fraud companies.
                    I hope I will get my amount
                    Feb 6, 2021
                    Complaint marked as Resolved 
                    Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 03, 2021
                    Updated by Karthik DR
                    Razor pay is fully responsible for this fraud. These kind of frauds loose confidence of customers on payment gate ways.

                    Feb 06, 2021
                    Updated by Karthik DR
                    Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.

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                      S
                      SanjaySanjaysk341
                      Feb 3, 2021
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                      I am lost my money with fraudulent
                      activity with u and that company
                      My amount transferred through your
                      company and I lost my money.I hope and waiting for positive response from you
                      Razorpay customer support has been notified about the posted complaint.
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                        R
                        Rutvees
                        Feb 3, 2021
                        Resolved
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                        Resolved

                        Sheard bk company ne mujhse pese jama karaye या kaha mujhse aap 3000 रुपये jama karo ham aapko 160 रुपये par day dege 90 din tak par esa nahi yua sheard bk company band ho mene us company me 6300 rupees invest kiya tha mere pese vapas kara do aap

                        Please refund my money in my account as soon as possible

                        Name. Rutvees raikwar

                        Invest date 10 Nov 2020

                        cheating date 12 January 2021

                        Email id. [protected]@gmail.com

                        Transection I'd. P2012101349315790062998
                        P2012142219222632914076
                        P2011172239593398680648

                        Bank name allahabad bank
                        Account no [protected]

                        IFSC code ALLA0210726
                        Feb 8, 2021
                        Complaint marked as Resolved 
                        Email id [email protected] Phone number 7089049521
                        Razorpay customer support has been notified about the posted complaint.
                        Feb 12, 2021
                        Updated by Rutvees
                        My comments were not solved
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                          R
                          Røhįt Olla
                          Feb 3, 2021
                          Resolved
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                          Resolved

                          Address: Kotputli,Jaipur,Rajasthan

                          I invest money amount 15000 through razorpay in a company by the name of shared bk from my state bank of india account on date[protected] but I didn’t get my money return...so please help me to get my money back as soon as possible...otherwise i need to take legal action against razorpay for this inconvenience...so solve my problem as much as possible
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Feb 03, 2021
                          Updated by Røhįt Olla
                          Nothing upadate yet
                          Verified Support
                          Feb 10, 2021
                          Razorpay Customer Care's response
                          Hi Rohit,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          mention the ticket ID [5032734] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            S
                            Syed wasil
                            from Hyderabad, Telangana
                            Feb 3, 2021
                            Resolved
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                            Resolved

                            Address: shared bk
                            Website: Shared bk

                            Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                            Will provide rental services for the equipment purcahased by shared bk.
                            The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                            Please refund my money in my account as soon as possible

                            Name : syed haseeb uddin kausar
                            Investment date: 12 /01/2021
                            Cheating date : 24/01/2021
                            Email id : [protected]@gmail.com
                            Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Feb 03, 2021
                            Updated by Syed wasil
                            Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                            Will provide rental services for the equipment purcahased by shared bk.
                            The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                            Please refund my money in my account as soon as possible

                            Name : syed haseeb uddin kausar
                            Investment date: 12 /01/2021
                            Cheating date : 24/01/2021
                            Email id : [protected]@gmail.com
                            Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                            Verified Support
                            Feb 10, 2021
                            Razorpay Customer Care's response
                            Hi Syed,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            refer to the ticket ID [5032453] for us to assist you on priority.

                            Regards,
                            Sreenivasa
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                              S
                              sirishadeepa
                              from Bengaluru, Karnataka
                              Feb 3, 2021
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                              Hello I am Sirisha invested3000/- SHAREDBK.Because it connected to trusted Gateway razor pay .Which have promoted as a environmental lease bicycles .They also mentioned that they are approved by the government and they cheated . website not working and the invested money I did not receive any payment.SO PLEASE KINDLY HELP ME .PLZ RETURN MY MONEY
                              MOBILE NUMBER :[protected]
                              USERID:[protected]
                              DATE OF PAID :[protected]
                              DATE OF CHEATED :[protected] DIDNT RECEIVE ANY AMOUNT )
                              EMAIL ID :[protected]@gmail.com
                              transaction id :UPI/DR/[protected]/razorpay/ICIC/[protected]@i/BRIDG
                              Razorpay customer support has been notified about the posted complaint.
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                                S
                                Sadiqa Shek
                                from Bantval, Karnataka
                                Feb 3, 2021
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                                Address: Govindpur Arabic college post

                                My money has got deducted for 1996rs through phone pe by mistake please do refund do refund about this
                                Razorpay customer support has been notified about the posted complaint.
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                                  tandur freakers
                                  Feb 3, 2021
                                  Resolved
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                                  Resolved

                                  Hello There
                                  I purchased shared bk plan and invested my money in that according to shared bk agreement
                                  "from the date of rental bicycle investors will be provide rental services for equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupee's and the total profit is 1, 66, 500 Rupee's".
                                  And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway rozar pay, so please refund my amount in my account as soon as possible
                                  Name: MD younus omer
                                  Investment Date: 8/January/2021
                                  Cheating Date: 19/January/2021
                                  Email id : [protected]@gmail.com
                                  Transaction I'd:[protected]
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 10, 2021
                                  Razorpay Customer Care's response
                                  Hi Younus,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  refer to the ticket ID [5032284] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
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                                    K
                                    Khushi___Batra
                                    Feb 3, 2021
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                                    I have invested my money in shared bk via razor pay . But didn't got any service in return . As per the promise the company must provide rent on every day basis via razor pay but didn't got any money yet it's been more than 20 days . I want my money back.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      A
                                      ArfiAlif
                                      Feb 3, 2021
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                                      Hi Team,

                                      There us Fraud Transaction on 9th January 2021 using your RazorPay Gateway.
                                      Please refund my account.
                                      Razorpay customer support has been notified about the posted complaint.
                                      Hello Team,

                                      PFA the ScreenShot of the mail sent to me. Is this mail sent by RazorPay.
                                      In the mail there is an QR Code, the mail says to scan the QR Code. After scanning the QR Code it says to pay Rs. 4914.

                                      Please confirm is the mail sent by your team. And if yes then why do we need to pay.

                                      Regards,
                                      Arfat Ansari
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                                        Rohit8143
                                        Feb 3, 2021
                                        Resolved
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                                        Resolved

                                        Heloo,
                                        I purchased shared BK plan and invested my money in that according to shared BK agreement, from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK .The less period is 90 days, the daily profit is 1010. 90000 some change .so I have 3000 + 15000 . I have invested my money in shared BK because it connected to trusted gateway "Razor Pay " So, please refund my amount in my account .
                                        Please refund my amount as soon as posible .
                                        Thank you .
                                        K sai Rohit reddy
                                        Investment date[protected]
                                        Cheating date[protected]
                                        [protected]@gmail.com
                                        kona.[protected]@gmail.com
                                        Transaction ID
                                        [protected]

                                        [protected]
                                        Aug 20, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 12, 2021
                                        Razorpay Customer Care's response
                                        Hi Rohit,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5040675] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa.
                                        Try to resolve my problem as soon as posible please .
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