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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 65

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J
jaybapu
Feb 3, 2021
Resolved
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Resolved

Hello. I purchased shared MP plan and invested my money in that according to Shared MP agreement. "from the date of rental powerbanks investors will be provide rental services for the equipment purchased by shared MP. The period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared MP because it connected to trusted gateway Razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.I tried to contact with 2 clients of shared MP but they are not responding at all.Their whatsapp contact numbers are:-
Shared MP main:-[protected]
Shared MP Consultant:-[protected]
Complainant Name:-Jayant Panigrahi
Investment Date :[protected]
Cheating Date:[protected]
Email ID :[protected]@gmail.com
Transaction ID :[protected]
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Jaybapu,

Thank you for reaching out to us. Our concerned team has updated the status of your query over the ticket ID:- 5003636. Kindly go through it and for further queries please revert back over the same email thread. Thank you for understanding.

Regards,
Sreenivasa.
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    Karun14
    Feb 3, 2021
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    Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
    Name:- Karun P Shamanur
    Investment Date :-01 January 2021
    Cheating Date:- 19 January 2021
    Email iD :- [protected]@gmail.com
    Transaction ID :- T2101012101372680605200
    +3 photos
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2021
    Razorpay Customer Care's response
    Hi Karun,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5041048] for us to assist you on priority.

    Regards,
    Sreenivasa
    Feb 13, 2021
    Updated by Karun14
    I have raised the complaint in razorpay and mentioned the id please process the refund as soon as possible

    Feb 22, 2021
    Updated by Karun14
    Please update the status of the complaint
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      sanjay.verma9620
      Feb 3, 2021
      Resolved
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      Resolved

      Address: Razorpay
      Website: www.ciciseo.com/h5/pages/register

      Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because
      it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
      Name:- Sanjay verma
      Investment Date :- 11 January 2021
      Cheating Date:- 19 January 2021
      Email iD :- sanjay.[protected]@gmail.com
      Transaction Number :- [protected]
      +2 photos
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2021
      Razorpay Customer Care's response
      Hi Sanjay,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5040988] for us to assist you on priority.

      Regards,
      Sreenivasa.
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        R
        Rajesh 1983
        from Chennai, Tamil Nadu
        Feb 3, 2021
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        Address: Puttur, Chittoor Dist, Andhra Pradesh, 517583

        I am invest money 30000 rupees in Shared BK app with 180 days . But app was closed so kindly return my amount.
        Razorpay customer support has been notified about the posted complaint.
        my invest moneys as per below,

        1. Name : S Lalitha
        MY registration no ; [protected]
        MY investment money : 30000

        2. Name :S. Rajesh
        MY registration no ; [protected]
        My invest money : 9000

        3. Name :C.Hareesh
        MY registration no : [protected]
        MY invest money : 24000
        When was my problem solve and retirn my money
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          H
          Harish Katkuri
          Feb 3, 2021
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          Hi sir,

          I have purchased shared bicycles from shared bk my investment amount 48838 rupees paid to razorpay but shared bk company site blocked.i lost of investing amount can you check this issue and please refund money .
          Email [protected]@gmail.com

          I attached below paid screenshots
          +7 photos
          Razorpay customer support has been notified about the posted complaint.
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            P
            Resolved
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            Resolved

            Hello There,
            I Purchased shared BK plan and invested in that according to shared bk agreement.
            "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period in 90 days, the daily profit is 160 rupees and the total profit is 669 Rupees".
            and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay. So please refund my amount in my account, Please refund my money in my account as soon as possible.
            Name. Prashant Tanaji Khursule
            Investment Date. 15 Jan 2021
            Cheating Date. 25 jan 2021
            Email ID. Prashant [protected]@gmail.com
            Cha/Ref no. KPG-[protected]
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2021
            Razorpay Customer Care's response
            Hi Prashant,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5040902] for us to assist you on priority.

            Regards,
            Sreenivasa.
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              K
              Karthik DR
              Feb 3, 2021
              Resolved
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              Resolved

              I have made payments towards shared bk company contract by using razor pay payment gateway. On 7/1/21 the 3000 rs and on 12/1/21 the 15000 rs transferred through razor pay. According to shared bk contract, the total contract period is 90 days. They didn't gave daily income even up to 20 days. The ran away and the app is not working. Totally they made fraud to people's who paid money. The razor pay is the authorised payment gate way for receiving and paying the money. And they definitely get details regarding shared bk company, instead they are not agreed to this contract with shared bk. Now I am complain with you is razor pay is responsible for refund the amount, because why the are accepting the the offer from shared bk. So please I requested with you, to take necessary action regarding this fraud activities. In future this kind of same fraud companies will make agreements with razor pay. To over come this types of frauds razor pay should refund all the amount to us. And you should give notice and legal actions regarding this, not to involve with fraud companies.
              I hope I will get my amount
              +1 photos
              Feb 6, 2021
              Complaint marked as Resolved 
              Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.
              Razorpay customer support has been notified about the posted complaint.
              Feb 03, 2021
              Updated by Karthik DR
              Razor pay is fully responsible for this fraud. These kind of frauds loose confidence of customers on payment gate ways.

              Feb 06, 2021
              Updated by Karthik DR
              Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.

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                S
                SanjaySanjaysk341
                Feb 3, 2021
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                I am lost my money with fraudulent
                activity with u and that company
                My amount transferred through your
                company and I lost my money.I hope and waiting for positive response from you
                +2 photos
                Razorpay customer support has been notified about the posted complaint.
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                  R
                  Rutvees
                  Feb 3, 2021
                  Resolved
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                  Resolved

                  Sheard bk company ne mujhse pese jama karaye या kaha mujhse aap 3000 रुपये jama karo ham aapko 160 रुपये par day dege 90 din tak par esa nahi yua sheard bk company band ho mene us company me 6300 rupees invest kiya tha mere pese vapas kara do aap

                  Please refund my money in my account as soon as possible

                  Name. Rutvees raikwar

                  Invest date 10 Nov 2020

                  cheating date 12 January 2021

                  Email id. [protected]@gmail.com

                  Transection I'd. P2012101349315790062998
                  P2012142219222632914076
                  P2011172239593398680648

                  Bank name allahabad bank
                  Account no [protected]

                  IFSC code ALLA0210726
                  +3 photos
                  Feb 8, 2021
                  Complaint marked as Resolved 
                  Email id [email protected] Phone number 7089049521
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 12, 2021
                  Updated by Rutvees
                  My comments were not solved
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                    R
                    Røhįt Olla
                    Feb 3, 2021
                    Resolved
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                    Resolved

                    Address: Kotputli,Jaipur,Rajasthan

                    I invest money amount 15000 through razorpay in a company by the name of shared bk from my state bank of india account on date[protected] but I didn’t get my money return...so please help me to get my money back as soon as possible...otherwise i need to take legal action against razorpay for this inconvenience...so solve my problem as much as possible
                    +1 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 03, 2021
                    Updated by Røhįt Olla
                    Nothing upadate yet
                    Verified Support
                    Feb 10, 2021
                    Razorpay Customer Care's response
                    Hi Rohit,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5032734] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      S
                      Syed wasil
                      from Hyderabad, Telangana
                      Feb 3, 2021
                      Resolved
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                      Resolved

                      Address: shared bk
                      Website: Shared bk

                      Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                      Will provide rental services for the equipment purcahased by shared bk.
                      The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                      Please refund my money in my account as soon as possible

                      Name : syed haseeb uddin kausar
                      Investment date: 12 /01/2021
                      Cheating date : 24/01/2021
                      Email id : [protected]@gmail.com
                      Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                      +1 photos
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Feb 03, 2021
                      Updated by Syed wasil
                      Hello there i purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor
                      Will provide rental services for the equipment purcahased by shared bk.
                      The less period is 90 days the profit 160 ruppees and the total profit is 14400 ruppees and didn't provide services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateaway rozorpay, so please refund my amount in my account
                      Please refund my money in my account as soon as possible

                      Name : syed haseeb uddin kausar
                      Investment date: 12 /01/2021
                      Cheating date : 24/01/2021
                      Email id : [protected]@gmail.com
                      Transaction id :ICIda6821d6e1b24f1ba17f0cc9cfdad49e
                      Verified Support
                      Feb 10, 2021
                      Razorpay Customer Care's response
                      Hi Syed,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      refer to the ticket ID [5032453] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        S
                        sirishadeepa
                        from Bengaluru, Karnataka
                        Feb 3, 2021
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                        Hello I am Sirisha invested3000/- SHAREDBK.Because it connected to trusted Gateway razor pay .Which have promoted as a environmental lease bicycles .They also mentioned that they are approved by the government and they cheated . website not working and the invested money I did not receive any payment.SO PLEASE KINDLY HELP ME .PLZ RETURN MY MONEY
                        MOBILE NUMBER :[protected]
                        USERID:[protected]
                        DATE OF PAID :[protected]
                        DATE OF CHEATED :[protected] DIDNT RECEIVE ANY AMOUNT )
                        EMAIL ID :[protected]@gmail.com
                        transaction id :UPI/DR/[protected]/razorpay/ICIC/[protected]@i/BRIDG
                        Razorpay customer support has been notified about the posted complaint.
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                          Sadiqa Shek
                          from Bantval, Karnataka
                          Feb 3, 2021
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                          Address: Govindpur Arabic college post

                          My money has got deducted for 1996rs through phone pe by mistake please do refund do refund about this
                          Razorpay customer support has been notified about the posted complaint.
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                            T
                            tandur freakers
                            Feb 3, 2021
                            Resolved
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                            Resolved

                            Hello There
                            I purchased shared bk plan and invested my money in that according to shared bk agreement
                            "from the date of rental bicycle investors will be provide rental services for equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupee's and the total profit is 1, 66, 500 Rupee's".
                            And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway rozar pay, so please refund my amount in my account as soon as possible
                            Name: MD younus omer
                            Investment Date: 8/January/2021
                            Cheating Date: 19/January/2021
                            Email id : [protected]@gmail.com
                            Transaction I'd:[protected]
                            +1 photos
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 10, 2021
                            Razorpay Customer Care's response
                            Hi Younus,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            refer to the ticket ID [5032284] for us to assist you on priority.

                            Regards,
                            Sreenivasa
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                              K
                              Khushi___Batra
                              Feb 3, 2021
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                              I have invested my money in shared bk via razor pay . But didn't got any service in return . As per the promise the company must provide rent on every day basis via razor pay but didn't got any money yet it's been more than 20 days . I want my money back.
                              +2 photos
                              Razorpay customer support has been notified about the posted complaint.
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                                A
                                ArfiAlif
                                Feb 3, 2021
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                                Hi Team,

                                There us Fraud Transaction on 9th January 2021 using your RazorPay Gateway.
                                Please refund my account.
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Hello Team,

                                PFA the ScreenShot of the mail sent to me. Is this mail sent by RazorPay.
                                In the mail there is an QR Code, the mail says to scan the QR Code. After scanning the QR Code it says to pay Rs. 4914.

                                Please confirm is the mail sent by your team. And if yes then why do we need to pay.

                                Regards,
                                Arfat Ansari

                                Fraudulent Activity In My Account - Comment #3795853 - Image #0
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                                  Rohit8143
                                  Feb 3, 2021
                                  Resolved
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                                  Resolved

                                  Heloo,
                                  I purchased shared BK plan and invested my money in that according to shared BK agreement, from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK .The less period is 90 days, the daily profit is 1010. 90000 some change .so I have 3000 + 15000 . I have invested my money in shared BK because it connected to trusted gateway "Razor Pay " So, please refund my amount in my account .
                                  Please refund my amount as soon as posible .
                                  Thank you .
                                  K sai Rohit reddy
                                  Investment date[protected]
                                  Cheating date[protected]
                                  [protected]@gmail.com
                                  kona.[protected]@gmail.com
                                  Transaction ID
                                  [protected]

                                  [protected]
                                  +1 photos
                                  Aug 20, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 12, 2021
                                  Razorpay Customer Care's response
                                  Hi Rohit,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5040675] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa.
                                  Try to resolve my problem as soon as posible please .
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                                    N
                                    N shilpa
                                    Feb 3, 2021
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                                    Address: Ground & 1st floo,sjr cyber,laskar hour road, bengaluru,Karnataka,India -560030

                                    I purchased shared bk plan and investment my money in that accounting to shared bk agreement.
                                    " from tha rate of rental bicycle investors will be provide rental services for tha equipment purchased by shared bk. That less periods 90 days, daily profit 1850rs at the total profit 166500 rupees". And didn't provide me services perfectly as it promise to me, but cheat me and scammed runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money In my account as soon as possible .
                                    Name: Shilpa
                                    Investment rate: 4%
                                    Cheating date: 21/01/2021
                                    Email id: [protected]@gmail.com
                                    Transaction I'd:[protected]
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Akshay420
                                      Feb 3, 2021
                                      Resolved
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                                      Resolved

                                      Hello There,
                                      I Purchased shared BK plan and invested in that according to shared bk agreement.
                                      "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period in 90 days, the daily profit is 15 rupees and the total profit is 669 Rupees".
                                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay. So please refund my amount in my account, Please refund my money in my account as soon as possible.
                                      Name. Akshay Nana Pawar
                                      Investment Date. 11 jan 2021
                                      Cheating Date. 25 jan 2021
                                      Email ID. [protected]@gmail.com
                                      Chq/Ref no.[protected]
                                      Transaction Id.[protected]
                                      +2 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2021
                                      Razorpay Customer Care's response
                                      Hi Akshay,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5040647] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa.
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                                        Sachin102
                                        Feb 3, 2021
                                        Resolved
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                                        Resolved

                                        Hello there
                                        I purchased shared BK and investment money in that according to shared bk agreement.
                                        From the date of rental bycycle agreement invester will provide rental services for equipment purchased by share bk the
                                        Less period is 90 days the daily profit is 175 rs day And total profit is 15750 rupees. And didn't provide me services perfectly as it promises to me But it chetated Me and scammed and runway with my money I invested my money in shared bk because it connected to trusted gateway razor pay so pls refund my money in my account

                                        Pls refund my money as soon as possible
                                        Name Laxmikant patil( dr bravestone)
                                        Investment date - 28 December 2020
                                        Chetaed date-. 25 Jan 2021
                                        Email - yaunnaik.[protected]@gmail.com
                                        Transaction[protected]
                                        Transaction id- [protected]
                                        +1 photos
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 12, 2021
                                        Razorpay Customer Care's response
                                        Hi Sachin,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5040587] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa.
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