Claimed

Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3553
Resolved
1904
Unresolved
1649
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Maria Manju
Jan 28, 2021
Report
Copy

I invested in share bk company and paid around ₹1, 32, 300/- through Razor pay. The company promised to provide 90 days contract with daily income... but the company cheated and closed... I lost my hard earned money.. kindly help me out... Transaction details made to Razor pay is uploaded
+9 photos
Razorpay customer support has been notified about the posted complaint.
Feb 07, 2021
Updated by Maria Manju
Sir/Madam,
No response has been received to my complaint raised on 28 Jan 2021.
Kindly help me refund my hard earned money of ₹ 1, 32, 300/- from Razor Pay.
Regards
Hi Maria,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096594] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gowthamk103
    Jan 28, 2021
    Report
    Copy

    Its a sharing economy they generate money for smart bike projects by leasing virtual products to the members
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Jan 28, 2021
    Updated by Gowthamk103
    This service also i didn't receive

    Hi Gowtham,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096646] so that our concerned team can assist you on priority.

    Regards,
    Sreenivasa.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Raju142
      Jan 28, 2021
      Report
      Copy

      Website: www.ciciseo.com/h5/pages/register/register?invcode=341697

      Hello there,

      I purchased shared BK plan and invested my money in that according to shared BK agreement. "From the date of rental bicycle investors will be providing rental services for the equipment purchased by shared BK.The less period is 90days, the daily profit is 15 rupees and the total profit is 1350 rupees. And did not provide me services perfectly as it is promised to me, but it cheated me and scammed and ran away with my money. I invested my money because it connected to trusted gateaway razor pay, so please refund my amount in my account.
      Please refund my money in my account as soon as possible.
      Name : Raju nath
      Investment date : 10/01/2021
      Cheating date from 25/01/2021
      Email id : [protected]@gmail.com
      Payment Id: pay_GNUy2vZXImql8d
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      Feb 03, 2021
      Updated by Raju142
      No update regarding the same from Razor pay..
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pradeep Arjun
        Jan 28, 2021
        Report
        Copy

        I have invested amount from razor pay to shared bk more than rupees 3lakhs so please refund my amount I have proof too I have submitted all the transaction screen shots.below please have checke
        My number [protected]
        My email id.[protected]@gmail.com
        +7 photos
        Razorpay customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          moses inbaraj
          Jan 28, 2021
          Resolved
          Report
          Copy
          Resolved

          Dear sir/Madam,
          I purchased Shared BK Plan and invested Rs 15000/ 30000-in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 180/day for 850 and 1850 /-plan For 180 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 45000/- in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

          Thanks and Regards

          Invest Dates
          12/01/[protected]/-
          Transaction I'd - S70818674

          15/01/[protected]/-
          Transaction I'd - S80871420
          Via Razorpay form my account,

          Name: Mythili R K
          Mail I'd: [protected]@gmail.com
          Mobile no: [protected]

          Bank Name : Federal bank
          Bank A/c No: [protected]
          IFSC Code: FDRL0001100
          Bank a/c type: SB
          Bank Branch: Mount Road, Chennai, india.
          +2 photos
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2021
          Razorpay Customer Care's response
          Hi Moses,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019394, along with your transaction and contact details so that we can have this addressed.

          Regards,
          Sreenivasa.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tagaru shiva
            Jan 28, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Delhi

            Hello There,

            I am purchase the sharedbk plan and invest my money into shared bk according to sharedbk...
            But it was cheated and scammed and run away from my money...I invested my money with hope of sharedBK connected to the Razopay...so please refund my 6000 rs to my account
            Name=chandrashekhar.s
            Investment = 8/1/2021
            Cheating=24/1/2021
            Email id=[protected]@gmail.com
            Transaction
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2021
            Razorpay Customer Care's response
            Hi,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019053, along with your transaction and contact details so that we can have this addressed.

            Regards,
            Sreenivasa
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Lakh deepu
              Jan 28, 2021
              Resolved
              Report
              Copy
              Resolved

              I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
              "From the date of rental bycycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
              And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
              Please refund my money in my account as soon as possible.
              +1 photos
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2021
              Razorpay Customer Care's response
              Hi,

              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018996, along with your transaction and contact details so that we can have this addressed.

              Regards,
              Sreenivasa
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sachin181177
                Jan 28, 2021
                Resolved
                Report
                Copy
                Resolved

                Website: www.ciciseo.com

                Dear sir,
                I purchased Shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees. And didn't provide me services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it coneected to trusted gateway razor pay, so please refund my amount in my account.
                Please refund my amount in my account as soon as possible

                Name :- Sachinkumar M Patel

                Investment date :- 10-Jan-2021

                Cheated Date :- 25-Jan-2021

                Email Id:- baps.[protected]@gmail.com

                Transaction I'd :- T2101101841561444427709

                Paid to:- [protected]@icici
                +1 photos
                Feb 1, 2021
                Complaint marked as Resolved 
                my gmail id - [email protected] My UPI ID - sachinkumarpatel@ybl Mobile Phone number-. 9913009456
                Razorpay customer support has been notified about the posted complaint.
                Jan 28, 2021
                Updated by Sachin181177
                I have payment but didn't get services plz solve my problem sir
                Sir did u get the amount back
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lakh deepu
                  Jan 28, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have purchased Shared BK plan and invested my money in that according to Shared BK agreement from the date of rental By cycle investors will be provide rental services for equipment purchased by Shared Bk. The less period is 90 days, the daily profit is 1850 Rs and the total profit is 1, 66, 500 Rs. But they did not provide me services perfectly as they have promised, but they had cheated and scammed and ran away with my money. I invested my money in Shared BK because it connected to trusted Gateway RAZORPAY so please refund my amount in my credit card account, please refund my money in my account as soon as possible.
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2021
                  Razorpay Customer Care's response
                  Hi,

                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018996, along with your transaction and contact details so that we can have this addressed.

                  Regards,
                  Sreenivasa
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepak Balchander
                    from Hyderabad, Telangana
                    Jan 28, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi there
                    I purchased shared bk plan and invested my money in that according to shared bk agreement.
                    From the date of rental bycycle investor's will be provided rental services for the equipment purchased in shared bk. The time period is 90 days, daily rent is 15 rupees total rent is 1350 rupees for 90 day's.
                    And didn't provide me service perfectly as it promised to me, it cheated me and and scammed and runaway my money in shared bk because it connected to trusted payment gateway razor pay, so please refund my money in my account,
                    Please refund my amount in my account as soon as possible.
                    Name . Deepak Balchander
                    Investment date. 10/01/2021.
                    Cheating date. 26/01/2021.
                    Email ID. [protected]@gmail.com
                    Transaction ID.
                    Transfer to
                    [protected]
                    INB RAZORPAY SFT
                    PVT LTD NODA -
                    [protected] GAK
                    FVUDK1
                    +1 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 08, 2021
                    Razorpay Customer Care's response
                    Hi Deepak,

                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018971, along with your transaction and contact details so that we can have this addressed.

                    Regards,
                    Sreenivasa
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vobilisetti Srinivasu
                      Jan 28, 2021
                      Report
                      Copy

                      Address: D.no 4.2.1 Thotavaristreet samalkot, Near old m.r.o office

                      Dear...sir My name vobilisetti srinivasu I purchased shared Bk plan and Invested Rs 100000 in order share by Agreement from the date of purchase rental investors will be provided rental As per the plan for 100000 plan investor's will get rs 6500 for day plan we will gets for 90days but they didn't provided services as promised they cheated scammed run away wi my money I Invested 100000 in share by because it was connected to trusted payment get away Razorpay so please refund my money to my account as soon as possible Thanks and regards vobilisetti srinivasu ...invest dates 11 .1.[protected]rs ...scammed date 25.1.2021 ...vs.[protected]@gmail.com sy[protected]fapayH ...GNtr5y8mktevx1
                      Razorpay customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Riha Ashfaq
                        from Bengaluru, Karnataka
                        Jan 28, 2021
                        Report
                        Copy

                        I had invested around rs. 5000 in shared bk but I haven't received the promised return as well as my investment. Please look into this matter as most of the people have already lost Lacs of rupees. I would greatful if you solved this matter.
                        Razorpay customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kulanthai velu m
                          from Vellore, Tamil Nadu
                          Jan 28, 2021
                          Report
                          Copy

                          Address: 160, Sakari street, vishnu nagar
                          Website: www.ciciseo.com/h5

                          Dear, sir/ madam

                          On dec 28 i paid 15000 + 300 and on 10 jan i paid 6000 total 21300 i get return amount only 10000 rs
                          In share economy as per there t&c they are not follow i request you to get back my amount what I paid amount only

                          Thanks ans regards.
                          M. Kulanthai velu
                          +3 photos
                          Razorpay customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            S k raja
                            Jan 28, 2021
                            Report
                            Copy

                            Please back my money in my account because you are work with sharedbk fraud company I have proof so please resolve my problem otherwise I go to cyber crime reporting for both of you
                            +3 photos
                            Razorpay customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mardhan
                              Jan 28, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello there
                              I purchased shared Bk plan and invested in that according to shared Bk agreement.
                              "From the date of Rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".and didn't provide services perfectly as it promised to me, but it cheated me and scammed me and runaway with my money, I invested my money in shared Bk because it connected to trusted gateway razorpay, so please refund my amount in my account, please refund my amount in my account as soon as possible.
                              Name: maardhan
                              Investment date: 18 January 2021
                              Cheating date: 22 January 2021
                              Email id: [protected]@gmail.com
                              Transaction id:[protected]
                              +1 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2021
                              Razorpay Customer Care's response
                              Hi Mardhan,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018680, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AaDd
                                Jan 28, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Belda, paschim medinipur, west Bengal

                                I purchesed shared book app & buy plan of rs 300. Company told us they are guranted stay in about 90 days. And our profit is 1350 rs. But they fraud us and take my money.

                                So, kindly back my money in my account.
                                Your's faithfully
                                Anupam Dutta

                                Name - Anupam Dutta
                                Email id - [protected]@gmail.com
                                Reference id[protected]
                                Bank - paytm payments bank
                                Account number[protected]
                                +1 photos
                                Aug 20, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2021
                                Razorpay Customer Care's response
                                Hi Anupam,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018620, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manimannu1994
                                  Jan 28, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hello there
                                  i purchased sharedbk plan and i invested my money according to sharebk agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk.the less period is 90 days the daily profit is 15 rupees the total profit is 1350 rs .
                                  and didnt proovides the perfect services as it was promissed to me but it cheated me and scammed and run away with my money i invested my money becos it connected to trusted gateway razorpay.so refund my amount in my account
                                  please refund my money in my account as soon as possible
                                  name manish ghanchi
                                  invested date 31.12.2020
                                  cheating date 21.1.21
                                  email id [protected]@gmail.com
                                  transaction id[protected]
                                  mobile no [protected]
                                  +1 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2021
                                  Razorpay Customer Care's response
                                  Hi Mani,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018568, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    L G
                                    Jan 28, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I purchased shared B K plan and invested my money in that according to shared B K agreement from the date of rental bicycle investor's Will be provide rental service for the equipment purchased by shared B K. The less period is 90 days the daily profit is 160rs and the total profit is 14, 400rs and didn't provide services perfectly as it promised to me, But it cheated me and scammed and ran away with my money, I invested my money in shared BK because it connected to trusted gateway RAZORPAY so please refund my amount in my credit card account please refund my money in my account as soon as possible
                                    +1 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2021
                                    Razorpay Customer Care's response
                                    Hi,

                                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018512, along with your transaction and contact details so that we can have this addressed.

                                    Regards,
                                    Sreenivasa.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nithin6500
                                      Jan 28, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: https://www.ciciseo.com/

                                      I have been frauded by RAZORPAY company, as I had invested a total of 6300/- rupees. It was a 90 day contact with SHAREDBK, with a interest of 335/- rupees per day. They didn't provide me with the service they promised initially. I invested in SHAREDBK company because it was interconnected to trusted gateway RAZORPAY, but they cheated me and ran away with my money.
                                      I initially invested 300 rupees on 6th January 2021.
                                      Then 3000 rupees on 9th January 2021 and again a 3000 rupees on 12th January 2021.
                                      Then the website link they give me to log in :
                                      https://www.ciciseo.com
                                      +3 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 08, 2021
                                      Razorpay Customer Care's response
                                      Hi Nithin,

                                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018406, along with your transaction and contact details so that we can have this addressed.

                                      Regards,
                                      Sreenivasa.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vivek181101
                                        Jan 28, 2021
                                        Report
                                        Copy

                                        Hello There
                                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                        “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                        Please refund my money in my account as soon as possible.
                                        Name : Vivek M
                                        Investment Date : 4/1/21
                                        Cheating Date : 22/1/21
                                        Email ID : [protected]@gmail.com
                                        Transaction Id : T2101041819503439442095
                                        Razorpay customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit