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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 79

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G
Gowthamk103
Jan 28, 2021
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Its a sharing economy they generate money for smart bike projects by leasing virtual products to the members
+1 photos
Razorpay customer support has been notified about the posted complaint.
Jan 28, 2021
Updated by Gowthamk103
This service also i didn't receive

Hi Gowtham,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096646] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.
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    R
    Raju142
    Jan 28, 2021
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    Website: www.ciciseo.com/h5/pages/register/register?invcode=341697

    Hello there,

    I purchased shared BK plan and invested my money in that according to shared BK agreement. "From the date of rental bicycle investors will be providing rental services for the equipment purchased by shared BK.The less period is 90days, the daily profit is 15 rupees and the total profit is 1350 rupees. And did not provide me services perfectly as it is promised to me, but it cheated me and scammed and ran away with my money. I invested my money because it connected to trusted gateaway razor pay, so please refund my amount in my account.
    Please refund my money in my account as soon as possible.
    Name : Raju nath
    Investment date : 10/01/2021
    Cheating date from 25/01/2021
    Email id : [protected]@gmail.com
    Payment Id: pay_GNUy2vZXImql8d
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Feb 03, 2021
    Updated by Raju142
    No update regarding the same from Razor pay..
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      Pradeep Arjun
      Jan 28, 2021
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      I have invested amount from razor pay to shared bk more than rupees 3lakhs so please refund my amount I have proof too I have submitted all the transaction screen shots.below please have checke
      My number [protected]
      My email id.[protected]@gmail.com
      +7 photos
      Razorpay customer support has been notified about the posted complaint.
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        M
        moses inbaraj
        Jan 28, 2021
        Resolved
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        Dear sir/Madam,
        I purchased Shared BK Plan and invested Rs 15000/ 30000-in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 180/day for 850 and 1850 /-plan For 180 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 45000/- in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

        Thanks and Regards

        Invest Dates
        12/01/[protected]/-
        Transaction I'd - S70818674

        15/01/[protected]/-
        Transaction I'd - S80871420
        Via Razorpay form my account,

        Name: Mythili R K
        Mail I'd: [protected]@gmail.com
        Mobile no: [protected]

        Bank Name : Federal bank
        Bank A/c No: [protected]
        IFSC Code: FDRL0001100
        Bank a/c type: SB
        Bank Branch: Mount Road, Chennai, india.
        +2 photos
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2021
        Razorpay Customer Care's response
        Hi Moses,

        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019394, along with your transaction and contact details so that we can have this addressed.

        Regards,
        Sreenivasa.
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          T
          tagaru shiva
          Jan 28, 2021
          Resolved
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          Resolved

          Address: Delhi

          Hello There,

          I am purchase the sharedbk plan and invest my money into shared bk according to sharedbk...
          But it was cheated and scammed and run away from my money...I invested my money with hope of sharedBK connected to the Razopay...so please refund my 6000 rs to my account
          Name=chandrashekhar.s
          Investment = 8/1/2021
          Cheating=24/1/2021
          Email id=[protected]@gmail.com
          Transaction
          +1 photos
          Aug 11, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2021
          Razorpay Customer Care's response
          Hi,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019053, along with your transaction and contact details so that we can have this addressed.

          Regards,
          Sreenivasa
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            L
            Lakh deepu
            Jan 28, 2021
            Resolved
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            Resolved

            I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
            "From the date of rental bycycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
            And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
            Please refund my money in my account as soon as possible.
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2021
            Razorpay Customer Care's response
            Hi,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018996, along with your transaction and contact details so that we can have this addressed.

            Regards,
            Sreenivasa
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              S
              Sachin181177
              Jan 28, 2021
              Resolved
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              Website: www.ciciseo.com

              Dear sir,
              I purchased Shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees. And didn't provide me services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it coneected to trusted gateway razor pay, so please refund my amount in my account.
              Please refund my amount in my account as soon as possible

              Name :- Sachinkumar M Patel

              Investment date :- 10-Jan-2021

              Cheated Date :- 25-Jan-2021

              Email Id:- baps.[protected]@gmail.com

              Transaction I'd :- T2101101841561444427709

              Paid to:- [protected]@icici
              +1 photos
              Feb 1, 2021
              Complaint marked as Resolved 
              my gmail id - [email protected] My UPI ID - sachinkumarpatel@ybl Mobile Phone number-. 9913009456
              Razorpay customer support has been notified about the posted complaint.
              Jan 28, 2021
              Updated by Sachin181177
              I have payment but didn't get services plz solve my problem sir
              Sir did u get the amount back
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                L
                Lakh deepu
                Jan 28, 2021
                Resolved
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                Resolved

                I have purchased Shared BK plan and invested my money in that according to Shared BK agreement from the date of rental By cycle investors will be provide rental services for equipment purchased by Shared Bk. The less period is 90 days, the daily profit is 1850 Rs and the total profit is 1, 66, 500 Rs. But they did not provide me services perfectly as they have promised, but they had cheated and scammed and ran away with my money. I invested my money in Shared BK because it connected to trusted Gateway RAZORPAY so please refund my amount in my credit card account, please refund my money in my account as soon as possible.
                +1 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2021
                Razorpay Customer Care's response
                Hi,

                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018996, along with your transaction and contact details so that we can have this addressed.

                Regards,
                Sreenivasa
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                  D
                  Deepak Balchander
                  from Hyderabad, Telangana
                  Jan 28, 2021
                  Resolved
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                  Hi there
                  I purchased shared bk plan and invested my money in that according to shared bk agreement.
                  From the date of rental bycycle investor's will be provided rental services for the equipment purchased in shared bk. The time period is 90 days, daily rent is 15 rupees total rent is 1350 rupees for 90 day's.
                  And didn't provide me service perfectly as it promised to me, it cheated me and and scammed and runaway my money in shared bk because it connected to trusted payment gateway razor pay, so please refund my money in my account,
                  Please refund my amount in my account as soon as possible.
                  Name . Deepak Balchander
                  Investment date. 10/01/2021.
                  Cheating date. 26/01/2021.
                  Email ID. [protected]@gmail.com
                  Transaction ID.
                  Transfer to
                  [protected]
                  INB RAZORPAY SFT
                  PVT LTD NODA -
                  [protected] GAK
                  FVUDK1
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2021
                  Razorpay Customer Care's response
                  Hi Deepak,

                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018971, along with your transaction and contact details so that we can have this addressed.

                  Regards,
                  Sreenivasa
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                    V
                    Vobilisetti Srinivasu
                    Jan 28, 2021
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                    Address: D.no 4.2.1 Thotavaristreet samalkot, Near old m.r.o office

                    Dear...sir My name vobilisetti srinivasu I purchased shared Bk plan and Invested Rs 100000 in order share by Agreement from the date of purchase rental investors will be provided rental As per the plan for 100000 plan investor's will get rs 6500 for day plan we will gets for 90days but they didn't provided services as promised they cheated scammed run away wi my money I Invested 100000 in share by because it was connected to trusted payment get away Razorpay so please refund my money to my account as soon as possible Thanks and regards vobilisetti srinivasu ...invest dates 11 .1.[protected]rs ...scammed date 25.1.2021 ...vs.[protected]@gmail.com sy[protected]fapayH ...GNtr5y8mktevx1
                    Razorpay customer support has been notified about the posted complaint.
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                      R
                      Riha Ashfaq
                      from Bengaluru, Karnataka
                      Jan 28, 2021
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                      I had invested around rs. 5000 in shared bk but I haven't received the promised return as well as my investment. Please look into this matter as most of the people have already lost Lacs of rupees. I would greatful if you solved this matter.
                      Razorpay customer support has been notified about the posted complaint.
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                        K
                        Kulanthai velu m
                        from Vellore, Tamil Nadu
                        Jan 28, 2021
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                        Address: 160, Sakari street, vishnu nagar
                        Website: www.ciciseo.com/h5

                        Dear, sir/ madam

                        On dec 28 i paid 15000 + 300 and on 10 jan i paid 6000 total 21300 i get return amount only 10000 rs
                        In share economy as per there t&c they are not follow i request you to get back my amount what I paid amount only

                        Thanks ans regards.
                        M. Kulanthai velu
                        +3 photos
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                          S
                          S k raja
                          Jan 28, 2021
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                          Please back my money in my account because you are work with sharedbk fraud company I have proof so please resolve my problem otherwise I go to cyber crime reporting for both of you
                          +3 photos
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                            M
                            Mardhan
                            Jan 28, 2021
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                            Resolved

                            Hello there
                            I purchased shared Bk plan and invested in that according to shared Bk agreement.
                            "From the date of Rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".and didn't provide services perfectly as it promised to me, but it cheated me and scammed me and runaway with my money, I invested my money in shared Bk because it connected to trusted gateway razorpay, so please refund my amount in my account, please refund my amount in my account as soon as possible.
                            Name: maardhan
                            Investment date: 18 January 2021
                            Cheating date: 22 January 2021
                            Email id: [protected]@gmail.com
                            Transaction id:[protected]
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 08, 2021
                            Razorpay Customer Care's response
                            Hi Mardhan,

                            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018680, along with your transaction and contact details so that we can have this addressed.

                            Regards,
                            Sreenivasa
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                              AaDd
                              Jan 28, 2021
                              Resolved
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                              Resolved

                              Address: Belda, paschim medinipur, west Bengal

                              I purchesed shared book app & buy plan of rs 300. Company told us they are guranted stay in about 90 days. And our profit is 1350 rs. But they fraud us and take my money.

                              So, kindly back my money in my account.
                              Your's faithfully
                              Anupam Dutta

                              Name - Anupam Dutta
                              Email id - [protected]@gmail.com
                              Reference id[protected]
                              Bank - paytm payments bank
                              Account number[protected]
                              +1 photos
                              Aug 20, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2021
                              Razorpay Customer Care's response
                              Hi Anupam,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018620, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa.
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                                M
                                manimannu1994
                                Jan 28, 2021
                                Resolved
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                                Resolved

                                Hello there
                                i purchased sharedbk plan and i invested my money according to sharebk agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk.the less period is 90 days the daily profit is 15 rupees the total profit is 1350 rs .
                                and didnt proovides the perfect services as it was promissed to me but it cheated me and scammed and run away with my money i invested my money becos it connected to trusted gateway razorpay.so refund my amount in my account
                                please refund my money in my account as soon as possible
                                name manish ghanchi
                                invested date 31.12.2020
                                cheating date 21.1.21
                                email id [protected]@gmail.com
                                transaction id[protected]
                                mobile no [protected]
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2021
                                Razorpay Customer Care's response
                                Hi Mani,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018568, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
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                                  L
                                  L G
                                  Jan 28, 2021
                                  Resolved
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                                  Resolved

                                  I purchased shared B K plan and invested my money in that according to shared B K agreement from the date of rental bicycle investor's Will be provide rental service for the equipment purchased by shared B K. The less period is 90 days the daily profit is 160rs and the total profit is 14, 400rs and didn't provide services perfectly as it promised to me, But it cheated me and scammed and ran away with my money, I invested my money in shared BK because it connected to trusted gateway RAZORPAY so please refund my amount in my credit card account please refund my money in my account as soon as possible
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2021
                                  Razorpay Customer Care's response
                                  Hi,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018512, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
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                                    Nithin6500
                                    Jan 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: https://www.ciciseo.com/

                                    I have been frauded by RAZORPAY company, as I had invested a total of 6300/- rupees. It was a 90 day contact with SHAREDBK, with a interest of 335/- rupees per day. They didn't provide me with the service they promised initially. I invested in SHAREDBK company because it was interconnected to trusted gateway RAZORPAY, but they cheated me and ran away with my money.
                                    I initially invested 300 rupees on 6th January 2021.
                                    Then 3000 rupees on 9th January 2021 and again a 3000 rupees on 12th January 2021.
                                    Then the website link they give me to log in :
                                    https://www.ciciseo.com
                                    +3 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2021
                                    Razorpay Customer Care's response
                                    Hi Nithin,

                                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5018406, along with your transaction and contact details so that we can have this addressed.

                                    Regards,
                                    Sreenivasa.
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                                      Vivek181101
                                      Jan 28, 2021
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                                      Hello There
                                      I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                      “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                      Please refund my money in my account as soon as possible.
                                      Name : Vivek M
                                      Investment Date : 4/1/21
                                      Cheating Date : 22/1/21
                                      Email ID : [protected]@gmail.com
                                      Transaction Id : T2101041819503439442095
                                      Razorpay customer support has been notified about the posted complaint.
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                                        Anil1529
                                        Jan 28, 2021
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                                        Hi Razor pay. I was scammed by a website named - info-look.myshopify.com
                                        I Paid Rs.1088.91 other information are included in Attachment Below.
                                        +1 photos
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